Palaces à Mardin

« The price for the room and the beds were the only good things about our stay. The staff does not speak English at all, not even reception. At the spa the girl there did not understand the words swimming pool or towel, quite bad and impossible to communicate, then afterwards they wanted to charge us for tue swimming cap without telling first about it. The breakfast was Ok, but no coffee at all! Only instant coffee and the coffee machine, Nescafé, which was broken. A real shame since Turkey has...

« Mecbur kaldığımız için ve fotoğraflara aldanarak geldik. Puan yüksek ama konakladığımız süre boyunca otelde su yoktu. Duş tuvalet ve lavabolar su olmadığı için kullanılamaz durumdaydı. Havlular beyaz değil kirli beyaz renkteydi. Temizliğine güvenemediğimiz için kullanmadık. Banyo da pisti su olsaydı bile kullanılacak temizlikte değildi. Kahvaltı acık büfe değil. Resepsiyona bakan görevli tarafından önlük eldiven kullanmadan hazırlandı. Cay bardakları temiz değildi lekeliydi. Kahvaltı masaları...

« Amazing service. The staff has been very helpful and nice. Only 5 minutes to the old town with bus , pretty good location too. Very clean . »

« This konak did not meet our expectations. It was a nice konak, but we expected more from other reviews and the price. They don’t do sira nights anymore, which was a shame. Their breakfast is very basic and we had to look for the staff to ask for breakfast, it was not an open buffet. The room was nice and modern, while still giving you that authentic Mardin feel. Everything was very clean. »