Piscine extérieure, chaises longues

Avis sur bai Hotel Cebu

4 out of 5
bai Hotel Cebu
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 437 avis sur 747." "
Note des voyageurs de 8 (Bien), d’après 198 avis sur 747." "
Note des voyageurs de 6 (Satisfaisant), d’après 67 avis sur 747." "
Note des voyageurs de 4 (Médiocre), d’après 21 avis sur 747." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 747." "

9,0/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

2/10 Horrible

Anthony

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de bai Hotel le 3 oct. 2022
Greetings from bai Hotel Cebu!Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your review. We apologize for any inconvenience this may cause you. Rest assured, this has been already addressed to the management and the concerned department.We look forward to welcoming you back with your concern already addressed. Thank you so much.

10/10 Excellent

jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
4 stars hotel ready to get back to the airport
We had stayed in Cebu multiple time but our last 2 stays we spend it there and we love the place, the staff is amazing, bed quality and restaurants and bars are super cool!
Séjour de 1 nuit en mars 2020
Réponse de baiHotelCebu le 16 mars 2020
Hi Jean! Thank you for leaving a review, hearing that our guests have truly experienced distinctively bai service tells us that our efforts are paying off. We hope to see you again bai!

8/10 Bien

Jerome

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L'hôtel est de grand standing et nous a offert un moment très agréable - chambre et piscine sur le toit pour un prix raisonnable pour ce standing. Il semble néanmoins que le personnel ait comme consigne de pressurer les clients en les faisant payer pour des peccadilles. Ainsi nous avons par inadvertance sali un drap - cela arrive dans un hôtel. Les frais de nettoyage nous ont été facturé 1500 Pesos philippins - soit une trentaine d'euros, ce qui me semble excessif aux standards du pays.
Séjour de 1 nuit en janvier 2020
Réponse de bai marcom le 2 févr. 2020
Hi, Jerome! Thank you for choosing bai Hotel Cebu and for sharing your thoughts with us. Your feedback is very valuable to us as we continuously strive to improve our guests' experiences. We hope to be able to exceed your expectations when you visit us again, bai!

10/10 Excellent

jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le meilleur hotel que j'ai visité a Cebu
Séjour de 1 nuit en décembre 2019
Réponse de baiHotelCebu le 23 déc. 2019
Hello Jean! Thank you for giving us a perfect 5! We hope to see you again soon, bai!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
La piscine est parfaite avec une 2e pour les plus jeunes. J'ai séjourné dans une chambre exécutive. Très spacieuse et confortable. Pour le négatif deux choses : 1- au 23e il y à un bar avec dj du mardi au samedi jusqu'à 2h. Soyez-en informé. J'étais au 20e et ça m'a un peu perturbé. 2 malgré qu'il semble y avoir une cuisine. Il n'en est rien. Sinon j'ai eu un bon séjour!
Séjour de 2 nuits en janvier 2019
Réponse de bai Hotel Cebu le 2 févr. 2019
Bonjour! Merci de partager votre expérience bai concernant votre séjour chez nous! Vos commentaires sont extrêmement précieux pour nous, car nous nous efforçons de nous améliorer à chaque séjour. Nous nous excusons pour le désagrément que cela vous a occasionné. Soyez assuré que nous répondrons à votre préoccupation et veillerons à améliorer la situation. Merci d’avoir choisi le bai Hotel Cebu et nous espérons vous revoir lors de votre prochaine visite!

10/10 Excellent

jean-louis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service impeccable
Séjour de 1 nuit en août 2018
Réponse de bai Hotel Cebu le 13 août 2018
Hi jean-louis. Thank you for sharing your bai experience regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you for the kind words. Thank you for staying at bai Hotel Cebu and we hope to see you again on your next visit!

10/10 Excellent

Michel, Qingdao

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pres d’un centre commercial
Très bon hôtel. Internet excellent. Rien de négatif
Séjour de 1 nuit en décembre 2017
Réponse de Bai Hotel Cebu le 13 janv. 2018
Thank you for your kind review!

10/10 Excellent

Elizaveta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely gorgeous hotel, love it security part ! That best by far we stayed in Cebu !!!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Melissa Rae

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
friendly staff, service very quick
Séjour de 1 nuit en mai 2024

8/10 Bien

michael john

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de bai Hotel le 24 mai 2024
Dear Guest,Thank you for your positive feedback. We appreciate your support and are delighted to have provided you with a pleasant experience. We look forward to welcoming you back to bai Hotel Cebu in the future.Your Host in the South,bai Hotel Cebu

10/10 Excellent

Rheanne Kyla

Séjour de 3 nuits en avril 2024
Réponse de bai Hotel le 24 mai 2024
Dear Guest,Thank you for your positive feedback. We appreciate your support and are delighted to have provided you with a pleasant experience. We look forward to welcoming you back to bai Hotel Cebu in the future.Your Host in the South,bai Hotel Cebu

6/10 Satisfaisant

Clark

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Check-in was a breeze, but my room had a huge stain on the wall below the TV, as if someone spilled coffee everywhere. Also, the sheets weren’t spotless.
Séjour de 1 nuit en avril 2024
Réponse de bai Hotel le 14 mai 2024
Dear Clark, We apologize for the inconvenience regarding the cleanliness issues you encountered in your room. We will ensure our housekeeping team pays extra attention to detail to prevent such occurrences. Your Host in the South, bai Hotel Cebu

6/10 Satisfaisant

Clark

Les points forts : Personnel et service et équipements
The shower did not have hot water, and the breakfast was not very good.
Séjour de 2 nuits en février 2024
Réponse de bai Hotel le 14 mai 2024
Dear Clark, We apologize for the inconvenience with the hot water in the shower and the quality of breakfast. We appreciate your feedback as it helps us improve. Your Host in the South, bai Hotel Cebu

10/10 Excellent

Arlene

Voyage en famille
excellent
Séjour de 1 nuit en mars 2024
Réponse de bai Hotel le 29 avr. 2024
Dear Arlene, Thank you for your kind words! We are delighted to hear that you had an excellent experience at bai Hotel Cebu. Your satisfaction is our top priority. Your Host in the South, bai Hotel Cebu

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff and management are excellent and so efficient. Room was beyond expand there was nothing to complain about. This is absolutely 5 star at 4 star price
Séjour de 3 nuits en avril 2024
Réponse de bai Hotel le 18 avr. 2024
Dear James, Thank you for your kind words about our staff and management. We are delighted to hear that you found the room beyond your expectations. Looking forward to welcoming you back soon. Your Host in the South, bai Hotel Cebu

6/10 Satisfaisant

Miran

Voyage en groupe
Les points forts : Personnel et service et équipements
朝食付きを頼んでいたが、早朝からの都合で結局1回しか食べられず残念だった。朝食はおいしい。シャワーが壊れていて出が悪かった。 フロントの対応は良かった。
Séjour de 3 nuits en avril 2024
Réponse de bai Hotel le 18 avr. 2024
尊敬するミラン様、朝食の時間に関するご不便について、お詫び申し上げます。また、朝食とフロントデスクサービスに関するお言葉、誠にありがとうございます。シャワーに関するフィードバックも承知いたしました。近々お戻りいただけることを心よりお待ち申し上げます。サウス地域のホスト、bai Hotel Cebuより

10/10 Excellent

mark

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic place to say and eat/sleep. I was on my way to Cebu to leave and ended my month lang stay here and loved the staff, the food and the hospitality!!!! Highly recommend! Everything you need is at the hotel. Pool Bar is excellent!
Séjour de 1 nuit en avril 2024
Réponse de bai Hotel le 18 avr. 2024
Dear Mark, Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us, especially the staff, food, and hospitality. We appreciate your recommendation and are pleased that you found everything you needed at the hotel. Looking forward to welcoming you back! Your Host in the South, bai Hotel Cebu

8/10 Bien

Charisse

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a wonderful experience at this hotel, largely thanks to the exceptional staff. From the warm welcome at reception to the attentive service of the attendants, housekeeping, and security personnel, every encounter was pleasant and professional. However, one aspect that could use improvement is the washroom exhaust system. Despite the overall cleanliness and comfort of the room, I noticed that the washroom tended to get quite humid after a shower, particularly with hot water. It would be beneficial if the exhaust system could be enhanced to alleviate this issue. Overall, I thoroughly enjoyed my stay and appreciate the efforts of the staff to make it memorable. With a slight improvement in the washroom conditions, this hotel would be even more exceptional.
Séjour de 1 nuit en mars 2024
Réponse de bai Hotel le 18 avr. 2024
Dear Charisse, Thank you for sharing your experience at our hotel. We are delighted to hear that you had a wonderful stay and that our exceptional staff contributed to making your visit pleasant and professional. Your feedback regarding the washroom exhaust system is duly noted, and we appreciate your suggestion for enhancement. Maintaining a comfortable environment for our guests is a priority, and we will look into improving this aspect. We are grateful for your kind words and are thrilled that you found the overall cleanliness and comfort of the room satisfactory. Your valuable feedback will assist us in our continuous efforts to provide an exceptional experience for all our guests. We look forward to welcoming you back for another memorable stay.Your Host in the South, bai Hotel Cebu

10/10 Excellent

Yusung

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
매우 깔끔하고 시내에 위치하여 접근성이 좋음
Séjour de 1 nuit en mars 2024
Réponse de bai Hotel le 5 avr. 2024
친애하는 Yusung님,당신이 저희 호텔을 매우 깨끗하고 도심 중심에 편리하게 위치해 있다고 들어 기쁩니다. 당신의 만족이 우리의 우선 순위입니다.당신의 남부 호스트, bai Hotel Cebu

10/10 Excellent

Arlene

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I always enjoyed staying on this hotel with no complaints, location Nd the staff are great..
Séjour de 12 nuits en mars 2024
Réponse de bai Hotel le 1 avr. 2024
Dear Arlene, Thank you for your kind words about our location and staff. We are delighted to hear that you always enjoy your stays with us. Your Host in the South, Bai Hotel Cebu

10/10 Excellent

Olivia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are very helpful and friendly
Séjour de 2 nuits en mars 2024
Réponse de bai Hotel le 31 mars 2024
Dear Olivia, Thank you for recognizing our helpful and friendly staff. Your kind words inspire us to continue providing excellent service. Your Host in the South, bai Hotel Cebu

10/10 Excellent

Phillip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent experience and complimentary upgrades.
Séjour de 1 nuit en mars 2024
Réponse de bai Hotel le 25 mars 2024
Dear Phillip, We are delighted to hear about your excellent experience and appreciate your kind feedback. We strive to provide top-notch service and complimentary upgrades to all our valued guests. Your Host in the South, bai Hotel Cebu

10/10 Excellent

Aira Marie

Séjour de 3 nuits en mars 2024
Réponse de bai Hotel le 18 avr. 2024
Dear Guest,Thank you for your positive feedback. We appreciate your support and are delighted to have provided you with a pleasant experience. We look forward to welcoming you back to bai Hotel Cebu in the future.Your Host in the South,bai Hotel Cebu

10/10 Excellent

dionicio

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely loved the bai hotel! Ellen in management and the whole bai family went above and beyond. Best hotel experience you can tell they value and appreciate the people visiting. Even when my son had a small injury in the pool they did everything they can to accommodate us! Thank you again for making our trip amazing highly recommend and we will see you again!! Thank you again bai family
Séjour de 6 nuits en mars 2024
Réponse de bai Hotel le 25 mars 2024
Dear Dionicio, We are delighted to hear about your wonderful experience at bai Hotel Cebu. It is heartwarming to know that Ellen and the rest of our team provided exceptional service, ensuring your comfort and well-being during your stay. Your kind words truly motivate us to continue delivering top-notch hospitality. We appreciate your recommendation and eagerly anticipate your return. Thank you for choosing bai Hotel Cebu for your trip. Your Host in the South, bai Hotel Cebu

10/10 Excellent

Ruth, Brampton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What else can I say? Highly recommended to stay at Bai Hotel.
Séjour de 8 nuits en mars 2024
Réponse de bai Hotel le 25 mars 2024
Dear Ruth, Thank you for recommending bai Hotel Cebu! We are delighted to hear that you had a great stay. Your kind words are truly appreciated. Your Host in the South, bai Hotel Cebu

10/10 Excellent

Ruth, Brampton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is beautiful. Staffs were really courteous, friendly and accommodating. Service wise is perfect. Quick service if you needed something. Location wise, it’s accessible to everything. Highly recommended.
Séjour de 2 nuits en mars 2024
Réponse de bai Hotel le 22 mars 2024
Dear Ruth, Thank you for your kind words regarding our beautiful hotel and exceptional service. We are delighted to hear that our staff were courteous, friendly, and accommodating. It's wonderful to know you found our location accessible. Your recommendation means a lot to us. Your Host in the South, bai Hotel Cebu

10/10 Excellent

Liza

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was great and the staff are friendly . Breakfast buffet is good. Is bit pricy I have to print ticket and they charge me 80 peso per page.
Séjour de 3 nuits en mars 2024
Réponse de bai Hotel le 22 mars 2024
Dear Liza, We are thrilled to hear you enjoyed our hotel and friendly staff. We appreciate your feedback regarding the breakfast buffet. Your Host in the South, bai Hotel Cebu

10/10 Excellent

Sandy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was amazing and a really good buffet breakfast. Pool area and bar has stunning views
Séjour de 2 nuits en mars 2024
Réponse de bai Hotel le 22 mars 2024
Dear Sandy, Thank you for your kind words about our amazing staff and the delicious buffet breakfast. We are delighted you enjoyed the stunning views from the pool area and bar. Your Host in the South, bai Hotel Cebu

8/10 Bien

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very Beautiful place to stay.
Séjour de 3 nuits en mars 2024
Réponse de bai Hotel le 19 mars 2024
Dear James, We are delighted to hear that you found our hotel a beautiful place to stay. Your kind words are truly appreciated. We look forward to welcoming you back soon. Your Host in the South, bai Hotel Cebu

6/10 Satisfaisant

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a tourist hotel for families. Not for business visitors. The breakfast buffet is like something out of the movie Beyond the ThunderDome. Rooms are ok. Like the coffee shop outdoors.
Séjour de 2 nuits en mars 2024
Réponse de bai Hotel le 15 mars 2024
Dear David, Thank you for your feedback. We cater mostly to families but also provide amenities for business visitors. We appreciate your comments on the breakfast buffet and room quality. We are delighted you enjoyed the outdoor coffee shop. Your Host in the South, bai Hotel Cebu

10/10 Excellent

Hyla

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would like to give a special shoutout to Chloe who made our check in experience very memorable. All the staff especially were the kindest of our the entirety of our trip in the Philippines.
Séjour de 4 nuits en février 2024
Réponse de bai Hotel le 15 mars 2024
Dear Hyla, Thank you for recognizing Chloe's exceptional service during your check-in. We are delighted that our staff's kindness stood out during your trip in the Philippines. Your Host in the South, bai Hotel Cebu

6/10 Satisfaisant

Maria Cristeta, Sterling Heights

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed at Bai Hotel 3/03/24-3/05/24 but had an early check out on 3/04 at 8pm due to my flight being at 12am on 3/05. All of the staff including front desk, dining, housekeeping & Jason who helped with my luggages were super nice and helpful. However, upon check out on my way to the airport I received a call from the hotel saying the alarm clock was missing and I was being accused of taking it. I’ve traveled and stayed at many chain hotels such as Marriot, Hilton, & Hyatt and have never been accused of taking anything from the room. I was highly disappointed and mad that I was being accused of taking an alarm clock! I was heading home to the USA, why would I take or need an alarm clock? There was never an alarm clock in my room to begin with. I told them that if anything was missing, to check with their own staff. Prior to checking out of the room, the man who came to checked the room asked me to stepped out of the room before checking in which I thought was unnecessary. Maintenance also came into my room to fixed the power outage in my room without my presence. There were multiple people who came inside my room during my stay so any of them could’ve taken the alarm clock. If you’re planning to stay at Bai Hotel, make sure to take a video of your room upon arrival for proof of what was in your room before checking out!!!
Séjour de 2 nuits en mars 2024
Réponse de bai Hotel le 12 mars 2024
Dear Maria Cristeta,Thank you for taking the time to share your recent experience at bai Hotel Cebu. We sincerely apologize for any inconvenience you may have encountered during your stay with us.We truly appreciate your kind words about our staff members. It is our utmost priority to provide excellent service and make our guests feel welcomed and taken care of. We are glad to hear that our team was able to assist you throughout your stay.Regarding the issue with the missing alarm clock, we understand your frustration and disappointment. Please be assured that we take such matters seriously and will investigate the situation further. We apologize for any misunderstanding that may have occurred. Your feedback has been noted, and we will take it into account to prevent similar incidents from happening in the future.We will review our procedures to ensure that our guests feel comfortable and respected at all times.Once again, we apologize for any inconvenience caused. We appreciate your feedback, and it will help us improve our services. If there is anything else we can assist you with, please do not hesitate to let us know.Your Host in the South,bai Hotel Cebu

10/10 Excellent

Shuichi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful and very secure hotel! Buffet is so variety and tastes great!
Séjour de 4 nuits en mars 2024
Réponse de bai Hotel le 12 mars 2024
Dear Shuichi,Thank you for choosing to stay at bai Hotel Cebu and for taking the time to share your feedback. We are delighted to hear that you found our hotel beautiful and secure. We're also glad that you enjoyed our buffet with its wide variety of delicious options. We appreciate your kind words and hope to welcome you back in the future.Your Host in the South,bai Hotel Cebu

10/10 Excellent

Lyn Olive

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very warm staff
Séjour de 1 nuit en mars 2024
Réponse de bai Hotel le 12 mars 2024
Dear Lyn Olive,Thank you for taking the time to share your feedback about your recent stay at bai Hotel Cebu. We appreciate your kind words regarding our warm and friendly staff. It is our pleasure to ensure that each guest feels welcomed and well taken care of during their visit.Your Host in the South,bai Hotel Cebu

10/10 Excellent

Cody

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fun
Séjour de 2 nuits en mars 2024
Réponse de bai Hotel le 8 mars 2024
Dear Cody,Thank you for choosing to stay at bai Hotel Cebu. We appreciate your positive feedback and are delighted to hear that you had a fun experience with us. We value your patronage and hope to welcome you back in the near future.Your Host in the South,bai Hotel Cebu

6/10 Satisfaisant

Randell

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dont let the cheaper room rates fool you. Everything on the hotel property is expensive. San Miguel 210 pesos. Plain reg salad 450 pesos. Everything on hotel block is owned by hotel-restaurants, coffee shop etc. To go elsewhere reguires taxi or grab. Nice staff, ok rooms. Clean. Over the top security.
Séjour de 1 nuit en février 2024
Réponse de bai Hotel le 2 mars 2024
Dear Randell,Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our friendly staff, clean rooms, and the overall security. We understand your concerns regarding the prices of the items on our property. We appreciate your feedback and will take it into account as we strive to provide the best value for our guests. Should you have any further concerns or suggestions, please do not hesitate to reach out. Your Host in the South,bai Hotel Cebu

10/10 Excellent

Mingu

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de bai Hotel le 21 févr. 2024
Greetings from bai Hotel Cebu!Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

10/10 Excellent

Mitchel

Les points forts : Propreté, personnel et service, équipements
Excellent staff and hotel. Food service and comfort was 5 star .
Séjour de 2 nuits en février 2024
Réponse de bai Hotel le 21 févr. 2024
Dear Mitchel, Thank you for your kind review of bai Hotel Cebu. We are delighted to hear that you had an excellent experience with our staff and found our hotel to be comfortable. Your feedback is greatly appreciated. Your Host in the South, bai Hotel Cebu.

10/10 Excellent

SHEILA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There are parts of the surrounding area that's unusual like the old container vans, and I hope there will be walkways for clients who wants to walk towards the mall so it'll be safer.
Séjour de 2 nuits en février 2024
Réponse de bai Hotel le 19 févr. 2024
Thank you for your feedback, Sheila. We appreciate your observation regarding the surrounding area. We will take this into account and consider the possibility of creating walkways for our guests' safety. Your Host in the South, bai Hotel Cebu.

10/10 Excellent

Ai

Voyage en groupe
Les points forts : Équipements et infrastructures et conditions de l’hébergement
ホテルのサービス・接客は言うまでもなく、最高でした。ホテルメイン玄関の前の交差点が、治安悪いです。
Séjour de 3 nuits en février 2024
Réponse de bai Hotel le 16 févr. 2024
Greetings from bai Hotel Cebu!Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

4/10 Médiocre

Rayami

Voyage en famille
Les points faibles : Personnel et service et équipements
I did not like the experience my mother had in this hotel. I surprised my mom for a staycation and they gave her a room with an unpleasant view of the back of a building. The front desk that was trying to help my mom while I was on the phone with her is not approachable and looked irritated everytime we have questions. The buffet was okay and overpriced.
Séjour de 1 nuit en février 2024
Réponse de bai Hotel le 16 févr. 2024
Greetings from bai Hotel Cebu!Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your review. We apologize for any inconvenience this may cause you. Rest assured, this has been already addressed to the management and the concerned department.We look forward to welcoming you back with your concern already addressed. Thank you so much.

10/10 Excellent

Jose

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay!
bai Hotel was recommended to our group by a friend and she did us a big favor. Our group of 8 (4 rooms) were pleasantly surprise.d with bai! Rooms were comfortable (albeit on the 'smallish' side and some room features like the cabinets and the shower drain needs some slight maintenance), food is top notch, location is great and staff are amazing! Would stay here again, for sure
Séjour de 5 nuits en janvier 2024
Réponse de bai Hotel le 13 févr. 2024
Greetings from bai Hotel Cebu!Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Four star hotel with a five star amenities
Staying here is like a 5 star hotel…Every employee are very nice…Starting from the buffet…This is the best breakfast buffet in Cebu…Maricel took care of us very good and friendly….Room service is 24/7 and there’s a lot of choices, from American to local Filipino food….If you want nightlife…They have the rooftop bar and lounge…DJ and live music….There steakhouse Marble and grain serves the best burger I ever have…Had the wagyu beef burger which is 950 pesos ..bout $20…..A little bit tastier than Gordon Ramsey burger in Las Vegas…I stayed here for 4 days and will be staying here again on my next visit to Cebu…Highly recommend..
Séjour de 4 nuits en janvier 2024
Réponse de bai Hotel le 13 févr. 2024
Greetings from bai Hotel Cebu!Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

10/10 Excellent

Ana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de bai Hotel le 13 févr. 2024
Greetings from bai Hotel Cebu!Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

10/10 Excellent

Zeng

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable stay, friendly staff & awesome breakfast spread!
Séjour de 5 nuits en janvier 2024
Réponse de bai Hotel le 13 févr. 2024
Greetings from bai Hotel Cebu!Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I thoroughly enjoyed my stay at Bai Hotel. This is my favorite place to stay because of the amazing employees:). Check-in is always a very smooth process. I love going to the gym and I appreciate the wonderful customer service by Noel and Glenn. Everyone at the pool bar treats me so kindly and welcomes me like I’m family. Jessica gives the best massages that make me feel so relaxed and peaceful:) Bau is my home away from home:). Thank you my dear friends:). I look forward to returning very soon:). Philippines hospitality is amazing:)
Séjour de 2 nuits en janvier 2024
Réponse de bai Hotel le 2 févr. 2024
Greetings from bai Hotel Cebu!Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

10/10 Excellent

James

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It’s the best in Cebu
Séjour de 1 nuit en janvier 2024
Réponse de bai Hotel le 30 janv. 2024
Greetings from bai Hotel Cebu!Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

10/10 Excellent

romel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and cleaned ,
Séjour de 1 nuit en janvier 2024
Réponse de bai Hotel le 30 janv. 2024
Greetings from bai Hotel Cebu!Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

10/10 Excellent

CARMINE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de bai Hotel le 30 janv. 2024
Greetings from bai Hotel Cebu!Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

10/10 Excellent

Jonathan

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Verygood service!
Séjour de 3 nuits en janvier 2024
Réponse de bai Hotel le 30 janv. 2024
Greetings from bai Hotel Cebu!Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!