Avis
8,6
Excellent
9,0/10
Propreté
8,2/10
Personnel et service
7,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 14 nuits en janvier 2024
Réponse de Your CaranaBeach Team le 5 févr. 2024
Dear Christian,Thank you for your wonderful review! We are delighted to hear that the kindness and impeccable service of our staff had a lasting impression on your stay. Your kind words will surely be shared with the team.We are also thrilled how much you enjoyed the island-inspired cuisine served at our restaurants, and savored the delectable meals prepared by our team of passionate chefs. We take great pride in sharing with our guests a beautiful, tranquil, and picturesque environment. We are pleased to learn that you found the ocean view from your chalet to be truly stunning, enhancing your overall experience.Thank you, once again, for choosing CaranaBeach Hotel. We look forward to the pleasure of welcoming you back to our island paradise for another unforgettable experience!Warmest Island Regards,Your CaranaBeach Team.
8/10 Bien
Alexis
26 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alexis
Séjour de 2 nuits en octobre 2023
10/10 Excellent
François
18 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
François
Séjour de 4 nuits en juillet 2023
10/10 Excellent
patrick
26 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
patrick
Séjour de 5 nuits en mars 2020
8/10 Bien
Voyageur vérifié
10 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
8/10 Bien
Voyageur vérifié
24 févr. 2019
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en février 2019
8/10 Bien
Voyageur vérifié
30 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en janvier 2019
Réponse de Your Carana Beach Hotel Team le 8 avr. 2022
Dear Anonymous
Thank you for sharing such balanced feedback.
Thank you for highlighting each of the aspects that make our hotel unique and a real favourite with our guests. The location is certainly very beautiful and the beach that lies right in front, speaks for itself.
We are so pleased to hear that you felt well taken care of by our welcoming team. At Carana Beach Hotel we believe that luxury hospitality is about people and their ability to create warm and memorable encounters - we are delighted that this was your experience.
Please rest assured that we take your feedback very seriously and have shared it with the rest of the management team for their urgent attention and future improvements.
We continually strive for improvement and hope to welcome you back for an enhanced experience.
Best Island regards
10/10 Excellent
fred, Bordeaux fr
12 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fred
Séjour de 4 nuits en janvier 2019
Réponse de Your Carana Beach Hotel Team le 8 avr. 2022
Dear Fred
Thank you for such a glowing review.
Thank you for your kind words about our magnificent, ocean-facing chalets and the attention to the comfort of the room. We wanted to offer our guests an authentic, yet contemporary experience of island living and we are glad that you appreciated the thought and care that went into this.
We hope we can welcome you back to Carana Beach Hotel for another relaxing stay.
Best Island regards
10/10 Excellent
Voyageur vérifié
26 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en novembre 2018
Réponse de Your Carana Beach Hotel Team le 8 avr. 2022
Dear Anonymous
Thank you for such a glowing review.
We are fortunate to be in such a remarkable and private location and have designed the property to complement our natural surroundings and spectacular views.
We are thrilled to hear how much you found the food here excellent. We will share your appreciation with the kitchen team.
We hope that one day we can welcome you back to CaranaBeach Hotel for another relaxing stay in our Ocean-Facing Chalets.
Best Island regards
10/10 Excellent
JEAN-PASCAL, royan
18 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JEAN-PASCAL
Séjour de 7 nuits en juin 2018
10/10 Excellent
Alaina
Voyage en couple
8 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alaina
Séjour de 7 nuits en octobre 2023
8/10 Bien
Paul
15 juil. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Relaxing break
Paul
Séjour de 7 nuits en juillet 2023
10/10 Excellent
Sigal
13 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel with amazing beach
Sigal
Séjour de 1 nuit en avril 2023
Réponse de Your CaranaBeach Hotel Team le 19 avr. 2023
Dear Sigal,Thank you for sharing such glowing feedback and for choosing CaranaBeach Hotel as your wedding anniversary destination.We are thrilled you had a relaxing stay in our ocean-facing chalets - which must have been a nice way to spend such a milestone. Our chalets are carefully positioned on a quiet hillside to maximise privacy, with a stunning lush garden and a mesmerising view of the Indian Ocean.For guests who wish to explore more dining options, we are in such a convenient location - being only a short drive or bus ride from the famous Beau Vallon Beach, where there are different restaurants and food vendors to choose from as well as the vibrant Victoria. We hope it won't be too long until we can welcome you back to CaranaBeach Hotel for another relaxing stay.Best Island regards,
10/10 Excellent
Richard
Voyage en groupe
11 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic !!!
Richard
Séjour de 5 nuits en mars 2023
Réponse de Your CaranaBeach Hotel Team le 13 mars 2023
Dear Richard,Thank you for such glowing feedback following your recent stay at Carana Beach Hotel.Thank you for your kind words about our attractive ocean-view chalets and your appreciation of the spectacular view of the Indian Ocean horizon. We wanted to offer our guests an authentic yet contemporary island living experience, and we are glad you appreciated the thought and care that went into this.We are thrilled to hear you felt well-taken care of by our welcoming and friendly team. At Carana Beach Hotel, we believe that luxury hospitality is about people and their ability to create warm and memorable encounters - we will share your appreciation with Marco and the rest of the management team.Our chefs are committed to using the freshest produce and creative flair to serve guests exceptional meals inspired by our island location. For guests looking to explore outside dining options, CaranaBeach Hotel is in a convenient location - being only a short drive from the famous Beau Vallon Beach, with its strip of restaurants, bars and street food vendors, and the vibrant capital, Victoria. We hope to welcome you back to CaranaBeach Hotel for another relaxing stay in paradise.Best island regards,
10/10 Excellent
Frehun, Alexandria
3 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Frehun
Séjour de 4 nuits en janvier 2023
Réponse de Your CaranaBeach Hotel Team le 13 mars 2023
Dear Frehun,Thank you for sharing such a wonderful rating. We hope to welcome you to CaranaBeach Hotel for another relaxing stay.Best island regards,
10/10 Excellent
Eric Michel
Voyage en couple
16 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric Michel
Séjour de 13 nuits en septembre 2022
Réponse de CaranaBeach Management Team le 24 oct. 2022
Dear Eric,Thank you for sharing such a glowing review and for your recommendation.We are thrilled to hear that you appreciated our friendly and helpful team. At CaranaBeach Hotel, we believe that luxury hospitality is about people and their ability to create warm and memorable encounters - we are delighted that this was your experience.We hope that one day we get to welcome you back to CaranaBeach Hotel for another relaxing stay.Best island regards,
10/10 Excellent
Astrid
10 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Schöne Aussichten
Astrid
Séjour de 2 nuits en août 2022
Réponse de CaranaBeach Management Team le 11 oct. 2022
Dear Astrid,Thank you for sharing such wonderful feedback.Thank you for your kind words about our hotel and our ocean-facing chalet. We wanted to offer our guests an authentic, yet contemporary experience of island living, and we are glad that you appreciated the thought and care that went into this.Thank you for letting us know how we might have improved your experience. We will share your feedback with the rest of our team.We hope we will get to welcome you back to CaranaBeach Hotel.Best island regards,
8/10 Bien
Chris, Shreveport
4 sept. 2022
Chris
Séjour de 2 nuits en août 2022
10/10 Excellent
Dvir
Voyage en famille
15 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dvir
Séjour de 1 nuit en août 2022
Réponse de Your CaranaBeach Hotel Team le 16 août 2022
Dear Dvir,
Thank you for sharing such glowing feedback following your recent stay at CaranaBeach Hotel.
At Carana Beach Hotel we believe that luxury hospitality is about people and their ability to create warm and memorable encounters - we are delighted that this was your experience with our accommodating team.
We hope to welcome you back to CaranaBeach Hotel for another relaxing stay.
Best island regards,
4/10 Médiocre
Gonzalo
19 juil. 2022
Les points faibles : Personnel et service
Overpriset
Gonzalo
Séjour de 4 nuits en juillet 2022
Réponse de Your Carana Beach Hotel Team le 20 juil. 2022
Dear Gonzolo,
Thank you for sharing such a balanced review.
We appreciate your feedback and we will share it with the rest of our management team for further improvement.
We hope to welcome you back to CaranaBeach Hotel and find notable improvement.
Best island regards,
8/10 Bien
Ana
18 avr. 2022
Ana
Séjour de 1 nuit en avril 2022
8/10 Bien
Artur
17 avr. 2022
Artur
Séjour de 1 nuit en avril 2022
Réponse de Your CaranaBeach Hotel Team le 20 avr. 2022
Dear Artur
Thank you for sharing such wonderful feedback.
We hope one day we get to welcome you back to CaranaBeach Hotel.
Best Island regards
10/10 Excellent
robert
28 mars 2022
robert
Séjour de 2 nuits en mars 2022
Réponse de Your Carana Beach Hotel Team le 8 avr. 2022
Dear Robert
Thank you for your wonderful feedback.
We are pleased to see how much you enjoyed your overall stay here at Carana Beach Hotel.
We hope to welcome you back to Seychelles and Carana Beach Hotel.
Best Island regards
10/10 Excellent
Stephen T, Mendham
Voyage en couple
15 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen T
Séjour de 1 nuit en février 2022
Réponse de Your Carana Beach Hotel Team le 28 mars 2022
Dear Stephan
Thank you for such a glowing review.
We are fortunate to be in such a remarkable and convenient location and have designed the property to complement our natural surroundings and spectacular views.
We hope to welcome you back to Carana Beach Hotel very soon.
Best Island regards
10/10 Excellent
Flight
9 déc. 2021
Flight
Séjour de 1 nuit en décembre 2021
8/10 Bien
Silvio
17 sept. 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Silvio
Séjour de 1 nuit en septembre 2021
Réponse de CaranaBeach Management Team le 17 sept. 2021
Dear Silvio
Thank you very much for sharing this review of your recent stay at CaranaBeach Hotel. We're glad to hear that, on the whole, you enjoyed your stay with us and appreciated our beautiful property and remarkable beachfront location.
We sincerely apologise if certain aspects of your stay did not live up to your expectations, especially regarding your experience of our service at the pool. While we're glad that you found our service friendly, we certainly do not want our guests to feel that their needs were not attended to during their stay, and have shared your very helpful feedback with the rest of the management team. Thank you for bringing this to our attention.
We hope that one day we can welcome you back to CaranaBeach Hotel. Safe travels.
Best island regards,
Your CaranaBeach Team
10/10 Excellent
Alon
Voyage en famille
18 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alon
Séjour de 7 nuits en décembre 2020
Réponse de Carana Beach Team le 31 déc. 2020
Dear Alon
Thank you for sharing your positive experience of our hotel - we are so glad you enjoyed your stay with us!
We hope that it is not too long until we are able to welcome you back to the Seychelles and back to Carana Beach Hotel. Safe travels!
Best island regards,
The Carana Beach Team
10/10 Excellent
Joy
6 nov. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing !
Joy
Séjour de 6 nuits en octobre 2020
Réponse de Carana Beach Team le 6 nov. 2020
Dear Joy
Thank you very much for taking the time to share such a glowing review of your recent stay at Carana Beach Hotel. We are absolutely delighted to hear that you had a wonderful time with us and would return to our hotel.
Thank you for sharing such kind words about the friendly and helpful service you experienced, and how beneficial you found having a private plunge pool on your terrace. We really think our hotel can lay claim to the "best pool with a view" in Seychelles!
We sincerely apologise for your frustrating experience with the internet connection. As Seychelles is a remote island destination, we do sometimes experience brief connectivity issues. Please rest assured, however, that we have shared your feedback with our IT team who will investigate what can be done to stabilise the connection. Thank you for bringing this to our attention.
We hope that it is not too long until we are able to welcome you back to the Seychelles and back to our hotel. Safe travels!
Best island regards,
10/10 Excellent
Matteo
14 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Matteo
Séjour de 5 nuits en mars 2020
6/10 Satisfaisant
Dmitrii
14 janv. 2020
Les points faibles : Propreté et personnel et service
Dmitrii
Séjour de 8 nuits en janvier 2020
10/10 Excellent
Voyageur vérifié
Voyage en couple
14 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en décembre 2019
Réponse de Management le 7 janv. 2020
Thank you for your feedback. We are so pleased we exceeded your expectations and hope we will see you again in the near future.
10/10 Excellent
Voyageur vérifié
31 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en octobre 2019
2/10 Horrible
Voyageur vérifié
Voyage en groupe
5 sept. 2019
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en août 2019
Réponse de Caranabeach Hotel le 6 sept. 2019
Dear Valued Guest
Thank you for taking the time to post a review of your stay with us and we are delighted that you liked the property and location.
We have noted however your disappointment with the service you experienced and which we sincerely regret.
Our team are very passionate and go to great lengths to ensure that all our guests are well taken care of, even if on this occasion it appears that we did not meet your expectations.
We continually strive to provide the highest levels of service and attention to our guests and we have taken care to review your points with our staff for further improvement.
We thank you nevertheless for having chosen us.
8/10 Bien
Joost
19 août 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Prima
Joost
Séjour de 1 nuit en août 2019
8/10 Bien
Voyageur vérifié
3 juil. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 3 nuits en juin 2019
2/10 Horrible
Alvaro, New York
Voyage en couple
4 juin 2019
Les points faibles : Propreté, personnel et service, équipements
Alvaro
Séjour de 2 nuits en juin 2018
Réponse de Your Carana Beach Hotel Team le 8 avr. 2022
Dear Alvaro
Thank you for sharing an honest account following your stay at Carana Beach Hotel.
Our team is very passionate and goes to great lengths to ensure that all our guests are well taken care of, even if on this occasion it appears that we did not meet your expectations. We continually strive to provide the highest levels of service and attention to our guests and we have taken care to review your points with our team for further improvement.
Thank you, also, for taking the time to let us know how we might have improved your experience. We always welcome feedback from our guests, as this is the best way for us to improve our service.
We certainly hope that this visit to Seychelles will not be your last and that someday we will have the opportunity to welcome you back to Carana Beach Hotel.
Best Island regards
2/10 Horrible
Voyageur vérifié
Voyage en couple
4 juin 2019
Les points faibles : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 4 nuits en juin 2018
Réponse de Your Carana Beach Hotel Team le 8 avr. 2022
Dear Anonymous
Thank you for sharing an honest account following your stay at Carana Beach Hotel.
Our team is very passionate and goes to great lengths to ensure that all our guests are well taken care of, even if on this occasion it appears that we did not meet your expectations. We continually strive to provide the highest levels of service and attention to our guests and we have taken care to review your points with our team for further improvement.
Thank you, also, for taking the time to let us know how we might have improved your experience. We always welcome feedback from our guests, as this is the best way for us to improve our service.
We certainly hope that this visit to Seychelles will not be your last and that someday we will have the opportunity to welcome you back to Carana Beach Hotel.
Best Island regards
8/10 Bien
Voyageur vérifié
10 mai 2019
Voyageur vérifié
Séjour de 12 nuits en avril 2019
8/10 Bien
Camilla
18 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Camilla
Séjour de 2 nuits en février 2019
10/10 Excellent
Voyageur vérifié
8 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en décembre 2018
10/10 Excellent
Martin
7 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sehr schönes Hotel an Traumbucht
Martin
Séjour de 7 nuits en décembre 2018
10/10 Excellent
Gerhard
20 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gerhard
Séjour de 6 nuits en décembre 2018
10/10 Excellent
Voyageur vérifié
9 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en octobre 2018
10/10 Excellent
Jan, Pa
25 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jan
Séjour de 6 nuits en octobre 2018
8/10 Bien
Mark
24 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place
Mark
Séjour de 3 nuits en octobre 2018
8/10 Bien
linda
3 sept. 2018
Perfect end to our holiday
linda
Séjour de 2 nuits en août 2018
4/10 Médiocre
Voyageur vérifié
7 août 2018
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 3 nuits en août 2018
10/10 Excellent
Voyageur vérifié
4 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Erholung pur
Voyageur vérifié
Séjour de 19 nuits en juillet 2018
8/10 Bien
Voyageur vérifié
9 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 9 nuits en avril 2018
10/10 Excellent
Jarkko
8 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre