Hello Patricia!Thank you very much for your review!

Bonjour, Ivan! :) Merci beaucoup d'avoir partagé votre expérience chez SLEEP'N. Cela nous aide énormément à nous améliorer. Cela nous aide énormément à nous améliorer !Nous sommes également très heureux d'apprendre que le petit-déjeuner en valait la peine ! Après tout, le petit-déjeuner est le repas le plus important de la journée, n'est-ce pas ? Enfin, je tiens à vous remercier pour vos paroles aimables à l'égard de notre équipe. Nous sommes toujours prêts à vous aider et à faire en sorte que vous vous sentiez chez vous.Nous vous embrassons chaleureusement et espérons vous revoir ! :)

Bonjour Laura,Merci beaucoup pour vos commentaires. Votre avis est très important.Nous sommes très heureux que notre emplacement vous ait permis de visiter Madrid. De nombreux sites d'intérêt sont accessibles à pied, comme le Reina Sofia, juste à côté ! Mais ce qui nous réjouit le plus, c'est que le personnel ait été si attentif. Nous voulons que vous vous sentiez comme chez vous.Lors de votre prochaine visite à Madrid, nous serons heureux de vous accueillir à SLEEP'N à bras ouverts !

Bonjour Line, comment allez-vous ?Nous sommes très heureux d'apprendre que vous avez aimé notre emplacement et que vous avez apprécié notre petit déjeuner fait maison.Nous sommes désolés que vous n'ayez pas aimé le design de la porte de la salle de bain, nous transmettrons votre commentaire au service concerné. Vos suggestions nous aident à nous améliorer et à vous offrir une meilleure expérience.Nous espérons vous revoir et vous donner une meilleure impression :)

Bonjour Rache! Merci d'avoir commenté votre passage chez SLEEP'N, cela nous est très utile. Nous sommes heureux de savoir que vous avez apprécié votre séjour et que vous vous êtes senti bien pris en charge.Nous espérons te voir bientôt

Hi Hugues!Thanks for your review :)

Hola Cedric! Muchas gracias por tu valoración. Esperamos verte pronto de nuevo en SLEEP'N. Un gran abrazo ;)

Hi Brigitte, how are you? Thank you for letting us know what you thought about your experience at SLEEP'N. Your feedback helps us to keep improving.We are very happy that the team was attentive. We want to help you as much as possible to have a unique experience. We are sorry that the room was too small for you. We are a hostel and our rooms are smaller than hotel rooms. However, we do have superior rooms that are more spacious. We are sure that on your next visit we will find the perfect room for you ;) Also, although it is true that there is only soap in the room, we have amenities at your disposal at reception 24 hours a day: slippers, bodymilk, conditioner.... Don't hesitate to ask us for it on your next stay!A big hug from all the SLEEP'N team. We hope to see you again soon

Bonjour Nancy!Nous vous remercions pour votre commentaire :)Nous sommes heureux d'apprendre que vous avez apprécié notre emplacement et que vous vous êtes senti à l'aise.Nous espérons vous revoir bientôt.

Hi Carole, Thank you so much for you review!We are very happy that everything was wonderful in your stay!Best regards!

Hi there, Jean-Pierre, thank you kindly for the feedback. It's very important for us to know what you think, it helps us improve day by day.We're happy to see that you enjoyed your stay so much and that you found the staff to be so friendly.In future visits to Madrid, stay with us again, we'll wait for you with open arms.

Hola Pierre! Muchas gracias por tu valoración. Esperamos verte pronto de nuevo :)

Hello Monica, how are you?Thank you for taking the time to tell us about your experience at SLEEP'N. Your comments are very helpful!We are glad that our location was a good fit for your visit to Madrid. It's great to have places like the Prado Museum so close, isn't it?We hope you had a great stay with us and hope to see you again soon. A virtual hug :)

Hello Jose, how are you? Our location is fantastic. We have many places of interest within walking distance or, if not, also connected by public transportation. There is no better location to enjoy all that Madrid has to offer ;) Also, we are very happy that you had a good stay at SLEEP'N. We want you to feel at home.Thank you very much for your review. Without you, we wouldn't be able to stay here. A big hug :)

Hi Elizabeth! There is nothing that gives us more joy than to know that you had a great stay with us and it is one of the best accommodations you have ever stayed in. This tells us that we are doing things right ;)Breakfast on the terrace is ideal. We can't think of a better way to start the day than with a good breakfast accompanied by beautiful views! On behalf of the whole team, thank you very much for your words. We appreciate them a lot.When you come back to Madrid, we look forward to welcoming you in what is already your home, SLEEP'N

Hello Richard!Thank you so much for your comment. Your words are really important to us.We're very happy to see you have a good stay and found our location so convenient. It's great to have the main sightseeting places so close. As the Queen Sophia museum just next to us! We hope to see you again soon. A big hug ;)

Hola Bibiana, ¿cómo estás?Muchas gracias por hacernos llegar tu valoración. Vuestras palabras las apreciamos un montón :) Asimismo, gracias por destacar nuestro Coffee Corner. Es una maravilla poder acabar el día tomando un café o té en la terraza, ¿verdad? Nuestra ubicación es ideal. Estamos a un paso de los principales lugares de interés como el Reina Sofía, justo al lado. Si bien es cierto que nuestras habitaciones son pequeñas, las disponemos de tal manera para que no os falte de nada!Un gran abrazo de parte de todo el equipo!

Hello Edye! How are you? Thanks for you feedback it is very useful for us,How nice that you had such a pleasant stay. When you are on a trip it is so important to be able to rest well and start a new day with a good breakfast and views....also the location has been to your liking.Thanks for the part we play the truth that motivates us a lot to see that you are so comfortable with us.We hope to see you soon.

Hola Tony, gracias por tu valoración.Nos alegra saber qeu nuestra localización ha sido conveniente para ti y que has disfrutado de tu estancia con nosotros.No tardes en volver.

Hi Paul! How are you?You don't know how excited we are to see your review here! Thank you so so much for giving us such an amazing feedback and we are very happy to know that your stay with us was superb!Also, we want to thank you for higlighting the treatment and service our of special staff with you.. Our main goal is always to make you feel at home even when you have traveled a long way! :)Remember, the next you come to Madrid, it'll be a real pleasure to have you back since this is your second home now!Best regards,

Hello David! How are you??We are glad to know that you liked our location. As you said, we are inside the Madrid Art Triangle!! Also how nice, you found the staff great and you enjoyed our facilities. We are happy to hear that depite of the size of our rooms you could enjoy you stay with us.Thank you very much for your review!! We hope to see you again!!Best regards

Hola Melania!Muchas gracias por tu valoración.Estamos encantados de que hayas tenido una buena estancia. Esperamos verte pronto de nuevo. Un abrazo :)

¡Hola Carmen! Buenas tardes, Muchas gracias por tu comentario y las palabras tan bonitas hacia nuestro staff, nos importa mucho que estén bien atendida en tu estancia con nosotros y leemos que lo hemos logrado al 100%Gracias por ser tan encantadora con nosotros y esperamos verte muy muy pronto en esta tu casa SLEEP'N :)Un cordial saludo,

¡Hola Francisco! ¿Cómo va todo?¡Muchas gracias por tu reseña!En primer lugar, gracias por dedicar unos minutos a hacernos llegar sus comentarios.Sentimos un montón que tu estancia no haya sido esperabas. Como bien dices, nuestras habitaciones no son tan amplias pero son funcionales y tratamos en medida de que no les falte nada.Adicionalmente, sentimos no haber cumplido la preferencia de dos camas, sin embargo, al ser un hostal las preferencias son sujetas a disponibilidad y lamentablemente no teníamos más habitaciones con camas separadas.Esperamos es un futuro que puedan volver con nosotros y ponerse en contacto directamente que nos den una segunda oportunidad. Les enviamos un fuerte abrazo,

Hola Dania, ¿cómo estás?Muchas gracias por tu comentario.Sentimos mucho todos los inconvenientes que has tenido durante tu estancia.Es cierto que nuestras habitaciones son pequeñas, ya que somos un hostal, sin embargo, están equipadas hasta el punto de que no te falte de nada. Esperamos que vuelvas a alojarte con nosotros y que sepas que disponemos de habitaciones más amplias para que la próxima vez que decidas alojarte con nosotros podamos ayudarle a elegir una habitación que se adapte a sus necesidades.¡Te mandamos un fuerte abrazo!

¡Hola Ruben! Muchísimas gracias por tu valoración!!! Lo apreciamos un montón :)Vuelve pronto!Un abrazo,

Hi Sheila!! How you doing?Thank you so much for taking time and share your experience with us ;)It's true that our rooms are small, since we are a hostel, however, they are equipped to the point that you lack nothing. We hope to have you stay with us again and you should know that we have larger rooms so the next time you decide to stay with us we can help you choose a room that suits your needs.Our staff always try to make you feel at home and we are there to help you in any way we can. :)We really hope to see you again real soon !Best regards,

Hi Candace, how are you?Thank you so much for your review!As a team, it was a pleasure to have you at home! We needed to make sure that your stay was going to be perfect and we are so happy that was indeed. We really hope to see you real soon since you have now a new home in Madrid.Hugs and regards,

Hello Claire! How are you?Thank you very much for your review!! We are happy to hear that you found the staff great and you liked our location.We are sorry for the inconvenience you had with the noise. We will pass the matter on to the appropriate department.We look forward to seeing you again.A hug!

Hello Collin! How are you doing?Thank you very much for sharing your experience with us! :) We are very happy to know that you found the staff friendly and you liked our location. As you said, we have a good transport network and we are inside the Art Triangle of Madrid.We hope to see you again very soon.A hug! :)

Hello Bonnie! How are you?Thank you very much for your review :)Thank you again for these kind words to the staff!! We strive to ensure that you have the best possible stay.We are very happy to know that you like our location.We hope to see you again very soon.A hug!!

¡Hola Tenki!Muchas gracias por tu valoración :)Un saludo,

Hi Teresita! How are you?We are sorry to know that you found the room and bathroom small. As we are a hostel our facilities are smaller than usual, but we do have larger rooms so next time you wish to come, please contact us directly and we will find the best room to suit you. We would love to see you again :)Best regards,

Hi Danna, Thank you so much for your review!Best regards,

Hi Miriam! Thank you so much for your review! We are so happy to know that your stay with us was ideal in your visit to Madrid and how fun was to use the speaker, wasn't it? Come back soon, we miss you already,Best regards,

Hi Cecilia, how are you?Thank you so much for your review!We are happy that thanks to our location your stay with us was really great :)Best regards,

¡Hola Giovanni! ¿Cómo estás?Nos alegra saber que te gustó nuestra ubicación y que disfrutaste de nuestro desayuno casero, con tantas opciones es dificil elegir ¿verdad? ;)Muchas gracias por dejarnos tu valoración.Esperamos volver a verte muy pronto¡Un abrazo!

Hi Pamela!Thank you so much for your review! We really appreciate it and we are so happy that your stay was so memorable :)Hope to see you guys soon!Best regards,

¡Hola Agustin! ¿Cómo estás?Muchas gracias por tomarte un minuto y valorar tu paso por SLEEP'N!Estamos muy contentos que gracias a nuestro personal tu estancia con nosotros haya sido fenomenal y como bien dices te hayas sentido en casa totalmente :)Sentimos las molestias ocasionadas durante tu estancia, al ser un hostal, nuestras habitaciones son pequeñas y el cambio de toallas se cambian cada 3 días ya que contribuimos al ahorro de agua como una manera de preservar el medioambiente.Te enviamos un fuerte abrazo de parte de todos!

¡Buenas tardes Antonio! ¿Qúe tal?En primer lugar, queremos darte las gracias de parte de todo el equipo por tu opinión y las palabras hacia nosotros. Queremos ayudaros en todo lo que podamos para que tengáis un bonito recuerdo de SLEEP'N. En tu próxima visita a la capital, no dudes en visitaros. En SLEEP'N te espera tu familia madrileña :) Un abrazo!!