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Avis sur Hotel Presidente Luanda

4 out of 5
Hotel Presidente Luanda
Largo 17 de Setembro 4, Luanda

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 7 avis sur 29." "
Note des voyageurs de 8 (Bien), d’après 15 avis sur 29." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 29." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 29." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 29." "

8,4/10

Propreté

7,4/10

Personnel et service

7,0/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Luiz

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for a business trip
Comfortable room, nice breakfast, kind staff, restaurant and bar are good options for business meetings, good location.
Séjour de 2 nuits en mai 2023
Réponse de Silvano Tavares le 22 août 2023
Dear Luiz,Thank you for your outstanding review. It means a lot to us. Your appreciation is a reward we will share gladly. See you when you come back.

8/10 Bien

Luis

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lack of enough personnel at the front desk to satisfy the high demand of clients.
Séjour de 4 nuits en juillet 2023
Réponse de Silvano Tavares le 17 août 2023
Dear Mr. Luis, thank you for your comment.We will consider your important information to understand what particularly happened as we have anough personnel at the Front Desk.

8/10 Bien

oluwadamilola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really good stay. I liked the hotel a lot, would stay another time.
Séjour de 2 nuits en mai 2023
Réponse de Silvano Tavares le 12 juin 2023
Dear Oluwadamilola, Thank you for your kind review, that means a lot to us. It is our duty to improve everyday to provide memorable experiences. We hope to see you again soon

8/10 Bien

oluwadamilola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a great stay in a great location. Really nice stay

8/10 Bien

oluwadamilola

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel.
Séjour de 2 nuits en mai 2023
Réponse de Silvano Tavares le 18 mai 2023
Dear Oluwadamilola,Thank you for your kind review. Very appreciated. We will be looking for forward to welcoming you again.

8/10 Bien

SPC

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Silvano Tavares le 10 mai 2023
Dear Mr. Terblanche, Your feedback is highly appreciated. Thank you for staying with us. We hope to see you soon!

10/10 Excellent

Smits

Séjour de 1 nuit en avril 2023
Réponse de Silvano Tavares le 10 mai 2023
Dear Mr. SmitsYour feedback is very important for us and it was highly appreciated. Thank you for your excellent review and mostly for staying with us. See you your next stay!

8/10 Bien

Alexey

Séjour de 4 nuits en mars 2023
Réponse de Silvano Tavares le 10 mai 2023
Dear Mr. Alexey,Your feedback is very important to us. We greatly appreciate your good review. Thank you!We hope to see you again very soon

10/10 Excellent

Renzo

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business trip
Was a great business stay. The room is nice.
Séjour de 13 nuits en juillet 2022
Réponse de Direcção do Hotel le 25 juil. 2022
Dear Sir, thank you very much for your msg .and for choosing us we hope see you again in our Hotel . always available . Pleasure

6/10 Satisfaisant

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
30 minutes wait is far too long !
It's difficult to find value for money in Luanda, this is definitely not one of those hotels. The bar/dinner service is exceptionally slow and they seem to ignore you for 20-30 minutes even before asking if you would like a drink, I left twice due to the excessive wait, even though there are more than enough staff on duty the service takes forever. Food quality probably cheap café standard at 5 star prices, I send one beef main back because it was like chewing on leather. The best thing would be to stick to the snack menu (Prego) and a cold beer.
Séjour de 12 nuits en avril 2022

8/10 Bien

António Bernardo

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2021
Réponse de Paulo Abreu le 24 janv. 2022
Dear Mr Antonio, we thank you for your kind review . It means a lot for our employees and property those kind of remarks.We hope that you had a pleasant stay and we are looking foward to having you back in the next oportunity, Best Regards, The management.

10/10 Excellent

Edwin Carlos

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mr Edwin Carlos Ahumaraeze
Was a short trip because of the new wave
Séjour de 4 nuits en novembre 2021
Réponse de Paulo Abreu le 20 janv. 2022
Dear Sir , We hope that you are well . We hope that you had a pleasant stay at our premisses and look forward having you back. thank you for your review , it is very important for us to have your feedback for our daily improvement. We stay at your entire disposal , sincerely , the Management. Paulo Abreu

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This property is tired with old fixtures and furniture. The staff is very accommodating and professional. They made my stay comfortable. main problem is that this hotel, like everything else in Angola is grossly over-priced. This hotel would be priced around $ 100 / night anywhere else in the world. The restaurant is good. Location is great.
Séjour de 4 nuits en octobre 2019
Réponse de Noemia Cirilo le 6 nov. 2019
Dear sir, We are happy that you have enjoyed your stay with us. And we hope to have you again soon wirh us. Regards

10/10 Excellent

Fabien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel overall
Much better experience than the last time. Service has its ups and downs, but most of the staff are genuinely trying to help. A few of the staff are completely uninterested in being helpful.
Séjour de 4 nuits en juin 2019
Réponse de Cirilo le 10 juin 2019
Dear Fabien, Thank you very much for your feddback. We are happy that you have enjoyed your stay with us. Hotel Presidente compromise it´s to do everything for our guest feel like they are at home. We wait and hope to have you again soon with us. Regards Hotel Presidente Team

8/10 Bien

Fabien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely room but plenty of room for improvement.
The Presidente has really made efforts to upgrade their rooms. I was unfortunately given a standard room upon checking-in, which was average, but the hotel finally managed to put me in the right room with kitchenette. The kitchenette was unfortunately completely empty. After requiring utensils, Simone brought me a kettle, a plate a fork and cooking utensils. I had to order room service to keep a glass and a cup for my tea. No tea/coffee facility was provided, no conditioner, no iron or ironing board either, which I find absolutely unacceptable for a hotel that caters to business travellers. Apart from that, the room was lovely, spacious, comfortable and had an amazing view over the port of Luanda
Séjour de 4 nuits en mai 2019
Réponse de Cirilo le 27 mai 2019
Dear sir, We are happy that you have enjoyed your stay with us. And we apologize for any inconvenient that we may have cause you, and we will improve for the future. We hope to have you again soon with us. Regards

8/10 Bien

Marie-Josee

Les points forts : Propreté, personnel et service, confort de la chambre
Decent hotel but should be rated a 3 star.
The hotel was decent, but the room smelled like humidity. The gym was so humid and muggy, the mirrors and windows were fogging up. Was like working out in a sauna. But overall hotel was fine but overpriced for the quality of the rooms.
Séjour de 2 nuits en avril 2019
Réponse de Cirilo le 25 avr. 2019
Dear Sir, We are happy that you have enjoyed your stay with us. We hope to have you again soon with us Regards

8/10 Bien

Richard David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel has the best view, clean but very expensive.
Séjour de 4 nuits en mai 2018
Réponse de Sofia Fernandes le 19 juil. 2018
Dear Mr. Richard David Good morning and thank you for your review. We take in consideration all comments and I would like to explain that due to our occupancy and category of rooms, our rates increase. However, we do have discounted rates and for returned guest, we also make a discount on our rates. We hope to welcome you again and we will be glad to verify if any discount can be applied. Thank you for you time and preference. We remain at your entire disposal. With our best regards

10/10 Excellent

Lucy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en mars 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great, well situated hotel
The Presidente is a well-situated hotel next to Luanda's bay park. The The 8th floor bar and dining room have fabulous views of the bay, as do many of the rooms. Rooms are clean, well appointed and quiet. A very enjoyable stay. Staff is courteous and attentive. A great hotel for business or tourists. Would stay here again.
Séjour de 4 nuits en mars 2018

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
Horrendous service; decent hotel
Stay was comfortable enough for Luanda. Check-in service was horrendous and I the check-in desk refused initially to accept that my Hotels.com booking was prepaid; the manager trying to resolve the issue was offensive, insulting and rude (horrendous service from a manager of a $300 per night hotel). I will avoid the Presidente at all costs in future.
Séjour de 2 nuits en juin 2017

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel in Luanda
Stayed 4 nights on a business trip. Location as right on the waterfront, about 20 minutes from the airport, and close to the business district. The property is modern, clean, had fast free wi-fi, big selection of TV channels of various languages, great shower and all the amenities one expects from a modern hotel. The buffet breakfast was varied and good, and the 2 restaurants were really good. They also have an inside/outside bar on the 8th floor that has an amazing view of the city at night.

8/10 Bien

Nicolas, Blaricum

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Hotel is good, well located. Comfortabel room. Pleasant and professional personel. Good restaurant and gym. Price on the high side (as is usually in Angola).

8/10 Bien

Vasyl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay in Luanda
That's a really great hotel especially for business occasions.

4/10 Médiocre

Denis, France

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Average
Very poor service - High price - Old rooms

4/10 Médiocre

Ian

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

gilberto

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service

8/10 Bien

Christian

Very nice location, but problems with the Internet

6/10 Satisfaisant

Lucky, Tennessee

Les points forts : Propreté, personnel et service, confort de la chambre
Experience
Air conditioning leaked water on the floor. There was no drain stopper in the bath tub and only one towel in the room.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Surprised
Confortable, safe and very quite. Good restaurant, amazing City views.