Extérieur

Avis sur The Queen Mary

3 out of 5
The Queen Mary
1126 Queens Hwy, Long Beach, CA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 783 avis sur 1308." "
Note des voyageurs de 8 (Bien), d’après 269 avis sur 1308." "
Note des voyageurs de 6 (Satisfaisant), d’après 122 avis sur 1308." "
Note des voyageurs de 4 (Médiocre), d’après 59 avis sur 1308." "
Note des voyageurs de 2 (Horrible), d’après 75 avis sur 1308." "

8,8/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Diane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pour tout ce qui entoure l'histoire du bateau, les photos, le musée, le vidéo, tout est tres intéressant.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 4 mai 2024
Diane, merci pour votre appréciation des aspects historiques de l'Hôtel Queen Mary. C'est une joie de savoir que vous avez trouvé le musée, les images et les séquences vidéo fascinants. Nous espérons que vous nous rejoindrez à nouveau pour des expériences plus immersives.

6/10 Satisfaisant

roland

Les points forts : Propreté et personnel et service
Froid la nuit pas de chauffage
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 27 avr. 2024
Roland, il semblerait que vous ayez eu un souci de température dans votre chambre la nuit. Nous vous assurons que notre équipe est toujours disponible pour vous aider à améliorer votre confort pendant votre séjour. Nous espérons avoir la chance de mieux vous servir à l'avenir.

2/10 Horrible

Marina

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nous sommes décus, retard pour la chambre et nous n'avons pas eu la chambre réservée, 270 euros c'est très très cher pour le service rendu
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 21 mars 2024
Marina, nous regrettons sincèrement d'apprendre tout retard que vous avez rencontré lors de l'enregistrement, ainsi que toute confusion potentielle avec l'attribution des chambres. La satisfaction de nos clients est cruciale pour nous et nous nous efforçons de maintenir des tarifs compétitifs, en tenant compte de la qualité globale et des commodités fournies. Nous apprécions ces commentaires et les utiliserons certainement pour améliorer nos futures expériences clients.

10/10 Excellent

JULIEN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastique de dormir et visiter un vieux bateau comme la belle epoque
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 18 déc. 2023
Julien, c'est merveilleux de savoir que vous avez apprécié votre séjour à l'Hôtel Queen Mary. Découvrir le charme et la beauté de notre navire historique est en effet une opportunité unique. Merci pour vos merveilleux commentaires et nous espérons vous accueillir à nouveau bientôt.

8/10 Bien

Sabrina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
À faire au moins une fois ! Dormir sur un bateau mythique ! Chambre très propre mais mériterait un peu plus de charme. Murs simples et ne correspondent pas aux photos mises sur hôtel . Com. Du coup la chambre est un peu chère. Parking obligatoire 30$.
Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 24 nov. 2023
Sabrina, merci d'avoir partagé votre expérience à l'Hôtel Queen Mary. Nous sommes heureux d'apprendre que vous avez apprécié le caractère unique de votre séjour et que vous avez trouvé votre chambre impeccable. Pendant ce temps, nous apportons constamment des mises à jour et des améliorations et vos commentaires sur la décoration seront inestimables dans ce processus. Quant aux frais de stationnement, rassurez-vous, notre objectif est d'offrir des services pratiques à des tarifs compétitifs. Nous espérons vous revoir à bord pour une expérience encore plus remarquable !

8/10 Bien

Lionel

Les points forts : Propreté et personnel et service
´´
Séjour de 1 nuit en octobre 2023
Réponse de Customer Service le 23 oct. 2023
Thank you for taking the time to leave us a 4/5 rating, Lionel!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hotel Queen Mary.

10/10 Excellent

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fun
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved it!!! Perfect! Will be back!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Eric

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place. Don’t miss out staying a night and touring this ship
Séjour de 1 nuit en mai 2024

10/10 Excellent

John

Séjour de 1 nuit en mai 2024

10/10 Excellent

Stephen

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My family and I enjoyed exploring the entire ship!
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 23 mai 2024
Stephen, we're thrilled to hear that you and your family had a great time exploring the ship. Hotel Queen Mary takes pride in offering such unique experiences. We look forward to welcoming you back for more adventures!

6/10 Satisfaisant

LORENA

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 23 mai 2024
Lorena, thank you for sharing your rating. Your feedback is valuable to us. If there are specific areas where we can improve or if you have more insights to share, we would love to hear from you. We hope to have the opportunity to serve you better in the future.

4/10 Médiocre

Samantha, Yucaipa

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
O
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 22 mai 2024
We appreciate you sharing your concerns with us, Samantha.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful place!
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 22 mai 2024
Eric, thank you for your kind words! We're thrilled to hear you had a wonderful stay at Hotel Queen Mary. We're looking forward to welcoming you back soon!

10/10 Excellent

Tina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
History
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 22 mai 2024
Tina, thank you for your wonderful review. The team members at Hotel Queen Mary are delighted to hear that you appreciated its historic charm. We look forward to welcoming you back soon.

10/10 Excellent

Hilda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was amazing experience my family enjoy the stay we loved it everyone was nice at all times and make our stay the best .
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 20 mai 2024
Hilda, thank you for your wonderful feedback! Hotel Queen Mary is delighted to hear that your family enjoyed the stay and that our team members made your experience exceptional. We're looking forward to welcoming you back.

10/10 Excellent

robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 22 mai 2024
robert, thank you for your amazing rating! The team at Hotel Queen Mary is thrilled you enjoyed your stay. We look forward to welcoming you back soon!

6/10 Satisfaisant

Cindy, Las Vegas

Voyage en famille
Les points faibles : Équipements
Not worth the price for one night. Very limited amenities and the food was mediocre. I was extremely disappointed. The room was clean and the staff was nice.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 20 mai 2024
Cindy, thank you for sharing your thoughts. We appreciate your feedback and are happy to hear that you found your room clean and our team members friendly. Your comments about the amenities and food will be taken into consideration as we look to improve our services.

2/10 Horrible

Summer

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This is worst hotel in Los Angeles, I never thought a hotel would be so bad in U.S. Very old and dirty. knock on the door at 7 o'clock in the morning and tell me not to smoke. I'm not smoking, I'm sleeping. I didn't smoke, tell me to fine $250. The hotel rules for checking out at 11 am, but they knocked on my door three times at 7 am, 9 am, and 10 am, telling me that I must check out,I was sleeping at 7 o'clock in the morning when they knocked on the door and told me not to smoke. I said you could come in to check, but they didn't come in and told me to fine $250. I was sleeping at 9am when they knocked on the door again and told me to check out. At 10 o'clock, I was taking a shower when they knocked on the door again. I didn't respond, so they opened the door and told me to check out. It was crazy and scary, and there was no privacy left. I would tell everyone not to choose them. This hotel is simply unreasonable
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 21 mai 2024
Summer, thank you for sharing your experience. The observations you raised about your stay are concerning. The events described do not align with the high standards the team strives for. Your feedback will be addressed with relevant team members to ensure a more pleasant experience for future guests.

10/10 Excellent

Jason

Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 19 mai 2024
Jason, thank you for sharing your positive rating of Hotel Queen Mary! Our team is delighted to see you had a great experience. We look forward to welcoming you back soon!

8/10 Bien

CARMEN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
1-After being awakened by a fire alarm at 5:30 am a expected to see some stuff on the hallway to guide us, but unfortunately there was nobody. 2-the breakfast buffet for $30.00 dollars it was ridiculously disappointing it was more like a complimentary breakfast and it should’ve been no more than $10.00. Maybe $15.00 dollars . I booked the Queen Mary for the convenience of having the cruise next to it and hoping for a once in a lifetime experience.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 22 mai 2024
Carmen, thank you for sharing your thoughts. The feedback is valuable, and the team is always looking at ways to enhance the guest experience. It is great that the convenience of being next to the cruise met your needs. Your insights on the early morning incident and the breakfast offering will be addressed with the relevant teams. We hope your time at Hotel Queen Mary had memorable moments and would be delighted to welcome you back in the future.

8/10 Bien

RENITA

Voyage en famille
Les points forts : Propreté et personnel et service
Construction
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 17 mai 2024
Renita, thank you for your review of Hotel Queen Mary. We appreciate your understanding regarding the construction and are glad it didn't detract too much from your stay. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

shannon

Unique property
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 17 mai 2024
Shannon, thank you for sharing your positive experience at Hotel Queen Mary. We're delighted to hear you enjoyed the unique charm of our property. We're looking forward to welcoming you back.

8/10 Bien

Jerome

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Well for a historic hotel I’d have to say that they are improving. I was a bit disappointed in the appearance of the room. Definitely did not look like the picture. The windows which were supposed to provide a view of the harbor did anything but. One was so dingy and dirty you couldn’t make anything out. The other had white paint smeared. The bed skirt was yellow and dingy and ripped pretty off putting. The carpet needs updating. Overall comfortable and clean. The second night we got a couple of cackling hens who talked in their loudest most annoying voices. So much so that I was able to hear that they were too stupid to figure out how the toilet flushed properly and that they were having to repeatedly flush to get their “business down” Thankfully a phone call to the front desk and security came down and got them to quiet down. The elevator’s were down at the end of our stay and I had to carry our luggage up the stairs to the main lobby area. Their key system was upgraded that day so it took four trips up and down the stairs the first day to get that figured out. I guess I should thank them for getting me a workout. By far the gem of the stay was the ship, which as a history buff was spectacular! The staff, from front desk, security, tour guides, bartenders, waiters and waitresses were outstanding! The best service I’ve had! They were all so warm, friendly and so knowledgeable of the ship. I highly recommend the tours. I will definitely stay there again.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 17 mai 2024
Jerome,Thank you for sharing your experience at the Hotel Queen Mary. It is rewarding to hear that you found our hotel’s historic charm and the ship to be spectacular, especially as a history enthusiast. We're delighted that our team members provided you with outstanding service and made your stay enjoyable.Your comments regarding the room’s appearance and the noise issue have been noted. It's good to know that our front desk and security teams were effective in addressing the disturbance promptly. We appreciate your understanding during the key system upgrade and elevator downtime. Your feedback helps us improve, and we are pleased that you would stay with us again.We're definitely looking forward to welcoming you back on your next visit!

10/10 Excellent

Harvey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a unique experience and staying here takes you back in time. The staff at the front desk are fabulous. I really enjoyed being able to take a complimentary self-guided tour of the Queen Mary. If you are looking for luxury, first class, this might not be for you. But we enjoyed our stay. I would probably pass on the Paranormal Ship Walk Tour we took. It was just "OK" although the guide was very personable, I preferred our own self-guided walk earlier in the day.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 17 mai 2024
Harvey, thank you for sharing your positive experience at Hotel Queen Mary. It's great to hear that our front desk team members made a fabulous impression and that you enjoyed the self-guided tour. We appreciate your feedback about the Paranormal Ship Walk Tour and will take it into consideration. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Gladie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 17 mai 2024
Thank you for the fantastic rating, Gladie!We strive to make all of our guests feel welcome and relaxed during their time at Hotel Queen Mary! We can't wait to see you again soon.

8/10 Bien

Shirley

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 17 mai 2024
Thank you for the 4-star rating, Shirley!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Hotel Queen Mary. Thank you again for sharing!

10/10 Excellent

Anke

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ein Erlebnis der besonderen Art auf der Queen Mary! Sehr netter und freundlicher Empfang!
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 17 mai 2024
Anke, vielen Dank für Ihre wunderbare Bewertung! Das Team des Hotel Queen Mary freut sich, dass Sie ein unvergessliches Erlebnis hatten und unseren Empfang herzlich und freundlich empfanden. Wir freuen uns darauf, Sie für einen weiteren außergewöhnlichen Aufenthalt wieder bei uns begrüßen zu dürfen!

10/10 Excellent

Trisha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had an awesome time
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 17 mai 2024
Trisha, thank you for your wonderful feedback! The team at Hotel Queen Mary is delighted to hear you had an awesome time. We're looking forward to your next visit!

10/10 Excellent

Tracy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s the Queen Mary.. History, history, it was an amazing experience.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
Tracy, thank you for sharing your enthusiasm! Hotel Queen Mary is indeed steeped in history. We're delighted to hear you had an amazing experience. We're looking forward to welcoming you back for another memorable stay.

8/10 Bien

Nancy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel experience was good .Disappointed that we were chase out of the Observation Bar at 10:15 when closing time was 10:30pm.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 15 mai 2024
Nancy,Thank you for sharing your experience at Hotel Queen Mary. While it's fantastic to hear you enjoyed your overall stay, we appreciate your feedback about the Observation Bar. This valuable insight helps us improve our guest experience. We hope to welcome you back soon for an even better visit.Best regards,

10/10 Excellent

Penny, Fraser Road

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely love this ship! Our 3rd stay here and she's Absolutely amazing... renovations are great in the rooms.... but the beauty of the ships decor is still stunning 😍 highly recommend a stay here!
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 15 mai 2024
Penny, we are thrilled to hear that you enjoyed your 3rd stay at Hotel Queen Mary. We appreciate your compliments on the room renovations and the captivating décor of the ship. Your recommendation means a great deal to us. Looking forward to welcoming you back for your 4th visit.

8/10 Bien

Andrew

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Andrew, it's a pleasure to see your 4-star rating for Hotel Queen Mary. We sincerely hope we exceeded your expectations and provided an enjoyable stay. If you have any further feedback or suggestions, do not hesitate to share them. We look forward to possibly hosting you again in the future.

10/10 Excellent

Khaterine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view was incredible
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 13 mai 2024
Khaterine, we're thrilled to hear you enjoyed the remarkable scenery from Hotel Queen Mary. It's truly an experience like no other. We appreciate your words and look forward to your next visit.

10/10 Excellent

Molly

Historic, beautiful and fun stay
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
Molly, it's wonderful to hear you enjoyed your stay at Hotel Queen Mary! Our historic charm and vibrant atmosphere are indeed part of the unique experience we aim to offer. Thank you for your feedback, and we hope to welcome you back for another delightful visit.

10/10 Excellent

Kimberly

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful ghosts
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 13 mai 2024
Thank you for the wonderful rating, Kimberly!It's fantastic you enjoyed your time at Hotel Queen Mary so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Excellent

Frederick

Les points forts : Infrastructures et conditions de l’hébergement
I loved the historical aspect of the property
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 12 mai 2024
Frederick, it's wonderful to hear that you appreciated the rich heritage of Hotel Queen Mary. Our aim is indeed to offer a unique experience that blends the charm of the past with modern amenities. Thank you for your review, we hope to welcome you back soon.

10/10 Excellent

Tannis

Voyage en famille
Les points forts : Équipements
Absolutely stunning ship, fantastic history and amazing staff!
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 12 mai 2024
Tannis, we're thrilled to hear you appreciated the grandeur of Hotel Queen Mary and its rich history. Our team members take pride in bringing the story of this iconic ship to life. We are grateful for your feedback and look forward to welcoming you aboard once more in the future.

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Customer Service le 13 mai 2024
Edward, it's fantastic to hear that your stay at Hotel Queen Mary met your expectations. We truly appreciate your high rating. If you wish to share any highlights from your visit, we'd be thrilled to hear. Thank you once again, and we're eagerly anticipating your next stay with us.

10/10 Excellent

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 13 mai 2024
Sean, thank you for sharing your wonderful rating of Hotel Queen Mary. Our team hopes to welcome you back for another exceptional stay soon.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 12 mai 2024
Thanks for the outstanding rating, Robert!We're delighted your time at Hotel Queen Mary was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 11 mai 2024
Patricia, it's great to hear you had a nice stay at Hotel Queen Mary. Your feedback is truly appreciated and we look forward to serving you again soon. Thank you for choosing us for your stay.

10/10 Excellent

Demetry, Mount Airy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a privilege to stay and eat on the Queen Mary. Her elegance snd charm were heartwarming. I highly recommend also taking the tours of the ship as she has so much history to offer.
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 11 mai 2024
Demetry, it's wonderful to hear that you cherished your time at Hotel Queen Mary. We're delighted that you found our atmosphere heartwarming and appreciated the extraordinary charm of our unique property. The historical ship tours indeed provide an exciting glimpse into the past. Your recommendation is highly valued, and we look forward to welcoming you back soon.

8/10 Bien

Stuart

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed on the Queen Mary before and always love its old world charm.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Stuart, it's wonderful to hear that you've chosen to stay at Hotel Queen Mary multiple times and that you appreciate its unique historical ambiance. It's an honor to have repeat guests like yourself and we're thrilled our property continues to captivate you. We look forward to your next visit.

10/10 Excellent

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great place to visit, staff very helpful and safety conscious. All in all a wonderful experience!
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 10 mai 2024
Christine, thank you for taking the time to share your experience at Hotel Queen Mary. We're delighted to hear you had a wonderful time and found our team members attentive and committed to your safety. We also appreciate your recognition of their efforts. We're looking forward to welcoming you back for another excellent stay!

10/10 Excellent

Talon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great and educational adventure.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 10 mai 2024
Talon, thank you for your glowing review. We're thrilled that your stay at Hotel Queen Mary was both enjoyable and informative. We hope to welcome you back for another captivating adventure soon.

10/10 Excellent

Vern

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the historical authenticity of this very special ship and hotel. It is truly a world treasure!
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 8 mai 2024
Vern, thank you for sharing your journey aboard the Hotel Queen Mary. We're thrilled to know that you appreciated the genuine historical aspect of our extraordinary ship and hotel. Indeed, it is a global treasure and we're glad to have had you. We're looking forward to your next visit.

10/10 Excellent

Patrick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Historic, surprising, spooky!
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 8 mai 2024
Patrick, it's delightful to hear of your extraordinary experience at Hotel Queen Mary. Thank you for noticing the charm and intrigue our hotel holds. We trust the element of mystery added to your memorable stay. Looking forward to welcoming you back.

10/10 Excellent

Stacie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the place !!! Wish they had more places to eat
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 8 mai 2024
Stacie, it's wonderful to hear that you loved your stay at Hotel Queen Mary! We certainly understand your preference for more dining options. While we do have a variety on site, the area also offers a multitude of diverse eateries. Thank you for your positive review, we look forward to welcoming you back in the future.

10/10 Excellent

Michael

Les points forts : Équipements
Ok
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 8 mai 2024
Michael, it's great to hear that your stay at Hotel Queen Mary met your expectations. We appreciate your feedback and hope to serve you again soon.