Dear Tony,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Los Angeles.Best Regards,Dear Tony,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Los Angeles.Best Regards,Hollywood Inn Express North Management

Dear Anonymous,Thank you for choosing our hotel for your stay.  We're glad you had a decent experience with us.  If there's anything we can do to make your next stay even better, please let us know.  We hope to welcome you back soon!Warm Regards,Hollywood Inn Express North Management

Dear Fabrice,Thank you for a Perfect Score Rating on your Hollywood Inn Express North stay.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Los Angeles.Warm Regards,Hollywood Inn Express North Management

Dear Martin, Thank you for your insightful feedback and for staying with us again.  I hope you had a decent stay at our Los Angeles hotel.  Our location, in the heart of Los Angeles, is just five minutes from the Walk of Fame.  Guest safety is our top priority.  I hope you choose us again when you return to Los Angeles; we would be glad to host you again! Kind Regards, Hollywood Inn Express North Management

Dear Daysi,Thank you for leaving us a rating of your stay with us at Hollywood Inn Express North.  We work tirelessly to ensure our guests experience the best hospitality in Hollywood Inn Express North.  We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack.   We hope you enjoyed our amenities and hope that you choose us again on your next visit to Hollywood Inn Express North.Warm Regards,Hollywood Inn Express North Management

Dear Brandy,We appreciate your feedback.  We understand that parking can sometimes be limited, and we're actively exploring ways to improve this aspect of our service for a more convenient stay in the future.  Thank you for choosing our hotel.Warm Regards,Hollywood Inn Express North Management

Dear Guest,We appreciate your feedback, although we're sorry to hear that your experience fell short of expectations.  We apologize for any inconveniences you encountered during your stay.  Rest assured that we take your comments seriously and are continually working on improving our facilities.  We're actively addressing issues with cleanliness and room odor.  Regarding amenities, we're in the process of enhancing what we offer to guests.  Your safety is a priority, hence the protective glass at the lobby, but we'll work on making it a more welcoming space. We appreciate your input and hope you'll consider giving us another chance in the future.Kind Regards,Hollywood Inn Express North Management

Dear Jill,Thank you for sharing your experience with us.  We're delighted that you had a pleasant one-night stay and found the room very clean with the basics you needed.  Your feedback regarding the towels is noted, and we'll work on ensuring an ample supply for our guests.  We appreciate your comments, and we hope to have the opportunity to host you again for another comfortable and enjoyable stay in the future.  Thank you for choosing us for your accommodation needs!Best Regards,Hollywood Inn Express North Management

Dear Anthony,We appreciate your detailed feedback about your stay.  We're pleased to hear that you found our location convenient for accessing the metro and Hollywood attractions.  However, we apologize for the issues you encountered with the room's condition.  Your comments about the carpet and the lingering smell in the no-smoking room are duly noted, and we'll work on improving these aspects.  We aim to provide clean and comfortable accommodations, and we're sorry for any shortcomings you experienced. Your input helps us make necessary improvements, and we hope to have the opportunity to provide you with a better experience in the future.  Thank you for choosing to stay with us.Sincerely,Hollywood Inn Express North Management

Dear Cendy,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Hollywood Inn Express North.We would love to have your company once again at Hollywood Inn Express North.Best Regards,Hollywood Inn Express North Management

Dear Reighn,We apologize for the issues you encountered during your stay.  It's disappointing to hear about your check-in experience and the unexpected water interruption.  We understand the importance of clear communication and will work on ensuring guests are informed about any maintenance or disruptions in advance.  We're also sorry to hear that the beds and parking were not to your satisfaction.  Your feedback about the area and noise concerns are noted, and we will continue to work on improving the overall guest experience. We appreciate your input and hope that you might consider giving us another opportunity to provide you with a more positive stay in the future.  Thank you for sharing your experience.Warm Regards,Hollywood Inn Express North Management

Dear Joe,Thank you for taking the time to share your feedback.  We appreciate your observations and apologize for any disappointment you experienced during your stay.  Your comments regarding the absence of certain amenities and the level of service provided are duly noted.  We are committed to continuous improvement and will consider your input as we work on enhancing our facilities and service standards.  Our goal is to provide a comfortable and welcoming experience for all our guests.  Thank you for your valuable feedback.Warm Regards,Hollywood Inn Express North Management

Dear Dina,We deeply regret to hear about your negative encounter with our receptionist.  Providing courteous and helpful service is a top priority for us, and we apologize for any inconvenience you experienced.  Your feedback is essential in helping us address areas where we can improve.  We will address this issue with our team to ensure that all our guests receive the warm and respectful service they deserve. We appreciate your feedback and hope that you might give us another opportunity to provide you with a more positive and pleasant experience in the future.  Thank you for bringing this matter to our attention.Sincerely,Hollywood Inn Express North Management

Dear Guest,Thank you for choosing our hotel and taking the time to share your feedback.  We're delighted to hear that you appreciated our staff, spacious and clean rooms, and the overall value we offer.  We aim to provide a peaceful environment for our guests.  We hope to welcome you back for another enjoyable stay.  Safe travels!Warm Regards,Hollywood Inn Express North Management

It was not double booked or overbooked. There was a system glitch and guest was assigned to a room that they were not supposed to be assigned. Front desk corrected the mistake right away and offered them the room they booked. The guest decided not to stay. We had the guest room ready to cehck in. We apologided for the msitake. 

Dear Guest,We appreciate your feedback and are glad to hear you had a good experience during your stay.  It's great that you found everything to be at a normal standard for a hotel.  We apologize for the oversight with the shower curtain, but we're pleased to know that our staff promptly resolved the issue when you brought it to their attention. Your satisfaction is important to us, and we look forward to providing you with an even more seamless and comfortable stay on your next visit.  Thank you for choosing our hotel!Best Regards,Hollywood Inn Express North Management

Dear Maya,Thank you for your feedback.  We're pleased to hear that you had a quiet and restful night at our hotel during your stay in Los Angeles.  Providing a peaceful environment for our guests is a priority for us, and we're delighted to know we achieved that during your visit. If your future travels bring you back to the area, we look forward to welcoming you again for another comfortable stay.Best Regards,Hollywood Inn Express North Management

Dear Angelica,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express North.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Hollywood Inn Express North.Best Regards,Hollywood Inn Express North Management