Avis
8,0
Très bien
8,4/10
Propreté
8,4/10
Personnel et service
7,4/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Frédéric,We're glad to hear that you found our hotel to be a good value for money. It's important to us to provide affordable accommodations without compromising on quality.We apologize for any inconvenience caused by the sound insulation in your room. Your feedback is valuable, and we'll take it into consideration as we work to improve our facilities for our guests' comfort.Thank you for staying with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Hollywood Inn Express LAX Management
8/10 Bien
Cidger
Voyage en famille avec de jeunes enfants
10 janv. 2024
Les points forts : Personnel et service
Cidger
Séjour de 1 nuit en janvier 2024
Réponse de Hollywood Inn Express LAX Management le 11 janv. 2024
Dear Cidger,Thank you for taking the time to leave us a rating. We can't wait to have you back for another visit soon!Kind Regards,Hollywood Inn Express LAX Management
4/10 Médiocre
Hereiti
23 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hereiti
Séjour de 1 nuit en octobre 2023
Réponse de Hollywood Inn Express LAX Management le 26 oct. 2023
Dear Hereiti,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay. We would love to know what went wrong during your visit to ensure a better experience for all our guests.Sincerely,Hollywood Inn Express LAX Management
6/10 Satisfaisant
David
Voyage en couple
14 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
David
Séjour de 1 nuit en septembre 2023
Réponse de Hollywood Inn Express LAX Management le 15 sept. 2023
Dear David,Thanks for taking the time to provide us with your valuable feedback! We're glad you found our room clean and spacious. We apologize for any delay at the reception and appreciate your understanding regarding the change process. Your input is valuable, and we hope to welcome you back for another great stay in the future!Kind Regards,Hollywood Inn Express LAX Management
6/10 Satisfaisant
STEPHANE
24 juil. 2023
Les points forts : Propreté et personnel et service
STEPHANE
Séjour de 4 nuits en juillet 2023
Réponse de Hollywood Inn Express LAX Management le 26 juil. 2023
Dear STEPHANE,Thank you for your review. We apologize if your experience was unsatisfactory. Your feedback is valuable to us, and we would appreciate more details to improve our services. Please feel free to reach out to us directly, so we can address any concerns you may have had during your stay. We hope to have the opportunity to make it up to you in the future.Kind Regards,Hollywood Inn Express LAX Management
6/10 Satisfaisant
Felix
11 mai 2023
Felix
Séjour de 4 nuits en mai 2023
Réponse de Front Desk le 1 juin 2023
THANK YOU FOR YOUR FEEDBACK
8/10 Bien
Sébastien
Voyage en famille
11 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sébastien
Réponse de Hollywood Inn Express LAX Management le 16 janv. 2023
Dear Sébastien,Thank you for choosing to stay with us when you visited Inglewood. I am glad you liked our ideal Inglewood location. It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at Hollywood Inn Express LAX! Kind Regards,Hollywood Inn Express LAX Management
10/10 Excellent
Daniel
Voyage en couple
30 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en septembre 2022
Réponse de Hollywood Inn Express LAX Management le 3 oct. 2022
Dear Daniel,HIGH FIVE! Thank you for your GREAT FEEDBACK and PERFECT SCORE REVIEW of your stay at Hollywood Inn Express LAX. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We are glad to see your stay was pleasant and you had a comfortable night's rest at our property. We can't wait to have you back for another pleasant stay with us on your next visit to Inglewood.Kind Regards,Hollywood Inn Express LAX Management
10/10 Excellent
François
11 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
François
Séjour de 4 nuits en août 2022
Réponse de Hollywood Inn Express LAX Management le 16 août 2022
Dear François,
Thank you very much for giving your stay at the Hollywood Inn Express LAX a PERFECT SCORE rating. We are thrilled to learn that you had a great experience staying with us at Hollywood Inn Express LAX.
We can't wait to have you back for another pleasant stay with us on your next visit to Inglewood.
Thank You,
Hollywood Inn Express LAX Management
10/10 Excellent
Nathalie
Voyage en famille
28 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nathalie
Séjour de 1 nuit en juillet 2022
Réponse de Hollywood Inn Express LAX Management le 1 août 2022
Dear Nathalie,
Thank you so much for the PERFECT SCORE RATING of your stay at Hollywood Inn Express LAX. Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day.
We are honored by your praise for our hospitality, service, and maintenance.
We would love to have your company once again.
Thank You,
Hollywood Inn Express LAX Management
8/10 Bien
robert
Voyage en groupe
8 déc. 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
robert
Séjour de 3 nuits en décembre 2021
Réponse de Hotel Staff le 9 déc. 2021
Thank you for taking the time to provide us with your feedback.
8/10 Bien
Mickaël
Voyage en groupe
30 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mickaël
Séjour de 1 nuit en novembre 2021
Réponse de Hollywood Inn Express le 30 nov. 2021
Thank you for the positive rating! Glad to see you were overall satisfied with your stay.
6/10 Satisfaisant
Paola
Voyage en famille
27 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Paola
Séjour de 1 nuit en mai 2024
10/10 Excellent
Lusya
Voyage en groupe
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lusya
Séjour de 1 nuit en mai 2024
10/10 Excellent
Kayla
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kayla
Séjour de 1 nuit en mai 2024
10/10 Excellent
Devin
25 mai 2024
Devin
Séjour de 3 nuits en mai 2024
10/10 Excellent
Travis
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Travis
Séjour de 1 nuit en mai 2024
10/10 Excellent
shay
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
shay
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 27 mai 2024
Dear Shay,We're delighted you enjoyed a quiet and clean stay with us! Providing a comfortable and hassle-free experience for our guests is our priority, and we're glad that check-in was easy without any problems. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant visit in the future! If you have any further feedback or requests, please feel free to let us know. We're here to help make your stays as enjoyable as possible.Kind Regards,Hollywood Inn Express LAX Management
8/10 Bien
Melissa Catalina
24 mai 2024
Melissa Catalina
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 27 mai 2024
Dear Melissa,We're thrilled to hear you had such a positive experience during your stay with us! Providing a pleasant and enjoyable experience for our guests is what we strive for, and we're delighted that we exceeded your expectations. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future! If you ever have any feedback or requests, please don't hesitate to let us know. We're here to help make your stays as enjoyable as possible.Kind Regards,Hollywood Inn Express LAX Management
10/10 Excellent
Patricia
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 24 mai 2024
Dear Patricia,We're thrilled to hear that you enjoyed your stay with us! At our hotel, we strive to provide the utmost comfort and relaxation for our guests. Our luxurious beds are designed for a restful night's sleep, while our refreshing showers offer a rejuvenating experience to start or end your day on the right note. Thank you for choosing us for your accommodation needs, and we hope to welcome you back soon for another memorable stay filled with comfort and tranquility.Kind Regards,Hollywood Inn Express LAX Management
10/10 Excellent
Fred
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fred
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 27 mai 2024
Dear Fred,We're delighted to hear that you found your room clean and friendly! Providing comfortable and welcoming accommodations for our guests is our priority, and we're glad that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit in the future. If you have any further feedback or requests, please feel free to let us know. We're here to help!Kind Regards,Hollywood Inn Express LAX Management
10/10 Excellent
jorge
Voyage d’affaires
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jorge
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 23 mai 2024
Dear Jorge,We're glad to hear that you found your room to be very clean! Providing our guests a clean and comfortable environment is one of our top priorities. If there's anything else we can assist you with or if you have any feedback to share, please don't hesitate to let us know. We're here to ensure you have a pleasant stay.Kind Regards,Hollywood Inn Express LAX Management
4/10 Médiocre
fey, Winnipeg
21 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
fey
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 22 mai 2024
Dear Fey,We are sorry to hear about your experience. We apologize for any inconvenience caused by outside noise in the early morning and for our staff's perceived lack of friendliness. Additionally, we regret if you felt that the price was not reflective of the conditions.Your feedback is valuable to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to welcome you back in the future for a more positive experience. If there's anything else we can do to assist you, please don't hesitate to reach out.Sincerely,Hollywood Inn Express LAX Management
6/10 Satisfaisant
Roy
21 mai 2024
Roy
Séjour de 1 nuit en avril 2024
Réponse de Hollywood Inn Express LAX Management le 23 mai 2024
Dear Roy,Thank you for rating your stay at Hollywood Inn Express LAX. We hope to host you again for your next trip to Hollywood Inn Express LAX to serve you with a more comfortable stay and enhanced experience.Kind Regards,Hollywood Inn Express LAX Management
10/10 Excellent
Diana
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Diana
Séjour de 4 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 22 mai 2024
Dear Diana,Thank you for the positive feedback! We're glad you had a super good experience with us. If there's anything else we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back in the future!Kind Regards,Hollywood Inn Express LAX Management
8/10 Bien
Michael
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 21 mai 2024
Dear Michael,We're glad our staff was accommodating and helpful, especially with your request to move to the first floor and with language barriers. Our priority is to provide excellent service to all our guests, regardless of the language spoken. We hope you had a pleasant stay and look forward to welcoming you back in the future!Kind Regards,Hollywood Inn Express LAX Management
10/10 Excellent
Crystal
Voyage en famille
20 mai 2024
Les points forts : Propreté
Crystal
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 22 mai 2024
Dear Crystal,We're delighted to hear that you had a positive experience with us! It's great to know that you found our hotel clean and that the check-in process was easy for you. We're also pleased that our location was convenient for your needs and close to your destinations. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back for another pleasant stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Kind Regards,Hollywood Inn Express LAX Management
8/10 Bien
LUIS
Voyage en groupe
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LUIS
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 21 mai 2024
Dear Luis,We're glad you found our hotel basic, clean, and convenient. We will strive to enhance our guest experience. We appreciate your understanding and hope to welcome you back for another stay in the future.Kind Regards,Hollywood Inn Express LAX Management
2/10 Horrible
Mozhdeh
14 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mozhdeh
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 16 mai 2024
Dear Mozhdeh,We're genuinely sorry to hear that your experience fell short of your expectations. We strive to provide all our guests with a comfortable and enjoyable stay, and it's disappointing to hear that we missed the mark during your visit. We take your feedback seriously and will work diligently to address the issues you mentioned. If you would like to discuss your experience further or if there's anything we can do to make it right, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to regain your trust in the future.Sincerely,Hollywood Inn Express LAX Management
4/10 Médiocre
shay
14 mai 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
shay
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 15 mai 2024
Dear Shay,We're glad you found our hotel to be a good value and that your room was clean and spacious. However, we apologize for the inconvenience you experienced with the hot water issue. Your comfort is important to us, and we're sorry it took longer than expected to resolve the problem. We understand your frustration and we'll address this with our team to ensure a smoother resolution process in the future. We apologize for the lack of compensation and will review our policies to ensure that our guests are properly taken care of in situations like this. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more seamless experience next time.Kind Regards,Hollywood Inn Express LAX Management
10/10 Excellent
Jaime
Voyage en famille avec de jeunes enfants
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaime
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Jaime,We're delighted to hear that you had an excellent experience with our service and that our staff provided outstanding customer service. Providing friendly and attentive service is important to us, and we're thrilled that we met your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Hollywood Inn Express LAX Management
2/10 Horrible
giannina
11 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
giannina
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Giannina,We are disappointed that you were unhappy with your stay at Hollywood Inn Express LAX. We apologize for your poor experience, and we hope you will reach out and let us know what happened in detail.Sincerely,Hollywood Inn Express LAX Management
6/10 Satisfaisant
Ian
11 mai 2024
Les points forts : Propreté
Ian
Séjour de 2 nuits en avril 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear lan,We're sorry to hear about the inconvenience you experienced with the refund of your security deposit and for any miscommunication or difficulty you encountered during this process. Providing prompt and efficient service, including handling refunds, is important to us, and we regret that we fell short of your expectations in this instance.We appreciate your feedback and will review our procedures to ensure that such issues are addressed and resolved promptly in the future.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a better experience in the future. If there's anything else we can do to assist you further, please don't hesitate to let us know.Kind Regards,Hollywood Inn Express LAX Management
10/10 Excellent
PO SHAO
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
PO SHAO
Séjour de 3 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Guest,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hollywood Inn Express LAX many more times.Kind Regards,Hollywood Inn Express LAX Management
2/10 Horrible
masaki
10 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
masaki
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Masaki,We're sorry to hear that you found our hotel unaesthetically pleasing and that you had a poor experience with our staff. Providing a welcoming and pleasant environment and excellent service is important to us, and we apologize for failing to meet these standards during your stay.Your feedback is valuable to us, and we will address these issues with our team to ensure improvements are made. If there's anything specific you'd like to share about your experience or if there's anything we can do to assist you further, please don't hesitate to let us know.We appreciate your input, and we hope to have the opportunity to welcome you back for a better experience in the future.Sincerly,Hollywood Inn Express LAX Management
2/10 Horrible
Edward G
9 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward G
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 13 mai 2024
Dear Edward,We're deeply sorry to hear about your experience. We strive to ensure transparency in all transactions and apologize for any confusion regarding additional fees. Your feedback is invaluable, and we'll work diligently to address any discrepancies in billing processes. Please reach out to our team directly so we can resolve this matter promptly and restore your confidence in our service. Thank you for bringing this to our attention.Sincerely,Hollywood Inn Express LAX Management
2/10 Horrible
giannina
Voyage avec des animaux de compagnie
9 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
giannina
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Giannina,Thank you for taking the time to leave a rating about your stay. We would appreciate any additional feedback you may have about your visit. Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip.Sincerely,Hollywood Inn Express LAX Management
6/10 Satisfaisant
Vinson
9 mai 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Vinson
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Vinson,Thank you for rating your stay at Hollywood Inn Express LAX. We hope to host you again for your next trip to Hollywood Inn Express LAX to serve you with a more comfortable stay and enhanced experience.Kind Regards,Hollywood Inn Express LAX Management
6/10 Satisfaisant
Thorsten
Voyage en couple
9 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Thorsten
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 13 mai 2024
Dear Thorsten,We're thrilled to learn that you found our accommodations to your liking. Maintaining cleanliness and ensuring comfort are our top priorities. Should you have any further preferences or requirements during your stay, please don't hesitate to let us know. We look forward to welcoming you back for another restful experience.Best Regards,Hollywood Inn Express LAX Management
8/10 Bien
Terry
9 mai 2024
Terry
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Terry,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Hollywood Inn Express LAX Management
8/10 Bien
Jimmy
7 mai 2024
Jimmy
Séjour de 1 nuit en mai 2024
4/10 Médiocre
Florence
6 mai 2024
Les points faibles : Personnel et service
Florence
Séjour de 3 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 9 mai 2024
Dear Florence,We apologize for your difficulties while staying at our Hollywood Inn Express LAX hotel. This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations. We certainly would love to hear directly from you with more context and feedback on where we failed to meet your expectations.Sincerely,Hollywood Inn Express LAX Management
10/10 Excellent
Marissa
Voyage en famille avec de jeunes enfants
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marissa
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 8 mai 2024
Dear Marissa,We're thrilled to hear that your check-in process was easy and that you felt secure during your stay! Ensuring the safety and comfort of our guests is our top priority. We're also glad to hear that you found our staff friendly and helpful and that the room met your expectations in terms of space. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to hosting you again in the future!Kind Regards,Hollywood Inn Express LAX Management
4/10 Médiocre
Ishmael
6 mai 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Ishmael
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 9 mai 2024
Dear Ishmael,We apologize for your difficulties while staying at our Hollywood Inn Express LAX hotel. This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations. We certainly would love to hear directly from you with more context and feedback on where we failed to meet your expectations.Sincerely,Hollywood Inn Express LAX Management
10/10 Excellent
Josue
Voyage en groupe
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Josue
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 7 mai 2024
Dear Josue,We're delighted to hear that you had a great experience with us! If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Kind Regards,Hollywood Inn Express LAX Management
10/10 Excellent
Arthur
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arthur
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 7 mai 2024
Dear Arthur,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Express LAX. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hollywood Inn Express LAX hotel soon!Kind Regards,Hollywood Inn Express LAX Management
10/10 Excellent
ThePerfumeBoss
4 mai 2024
ThePerfumeBoss
Séjour de 2 nuits en avril 2024
Réponse de Hollywood Inn Express LAX Management le 7 mai 2024
Dear Guest,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hollywood Inn Express LAX many more times.Kind Regards,Hollywood Inn Express LAX Management
2/10 Horrible
Enrique
2 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enrique
Séjour de 1 nuit en avril 2024
Réponse de Hollywood Inn Express LAX Management le 6 mai 2024
Dear Enrique,We're deeply sorry to hear about your experience with roaches. This is not acceptable, and we take reports of pests very seriously. We have immediately alerted our pest control team to address this issue promptly and thoroughly.Please accept our sincere apologies for any inconvenience this may have caused you. We strive to provide a comfortable and clean environment for all our guests, and we regret that we fell short of our standards in this instance.If you would like to discuss your experience further or if there's anything else we can do to address your concerns, please don't hesitate to reach out to our management team. Your satisfaction is important to us, and we hope to have the opportunity to make it right.Sincerely,Hollywood Inn Express LAX Management
10/10 Excellent
Ira
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Ira
Séjour de 2 nuits en avril 2024
Réponse de Hollywood Inn Express LAX Management le 6 mai 2024
Dear Ira,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff and found our hotel very clean. Providing excellent service and maintaining a clean environment are top priorities for us, and we're glad to hear that we met your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back again soon. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Kind Regards,Hollywood Inn Express LAX Management
8/10 Bien
Victor
1 mai 2024
Victor
Séjour de 3 nuits en avril 2024
Réponse de Hollywood Inn Express LAX Management le 23 mai 2024
Dear Victor,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Hollywood Inn Express LAX Management