Chambre Standard, 2 grands lits | Literie de qualité supérieure, bureau, fer et planche à repasser

Avis sur Hollywood Inn Express LAX

2 out of 5
Hollywood Inn Express LAX
4300 W Century Blvd, Inglewood, CA

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 691 avis sur 1508." "
Note des voyageurs de 8 (Bien), d’après 420 avis sur 1508." "
Note des voyageurs de 6 (Satisfaisant), d’après 158 avis sur 1508." "
Note des voyageurs de 4 (Médiocre), d’après 96 avis sur 1508." "
Note des voyageurs de 2 (Horrible), d’après 143 avis sur 1508." "

8,4/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Frédéric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres bon rapport qualité prix. Seul défaut : l’isolation phonique.
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Frédéric,We're glad to hear that you found our hotel to be a good value for money. It's important to us to provide affordable accommodations without compromising on quality.We apologize for any inconvenience caused by the sound insulation in your room. Your feedback is valuable, and we'll take it into consideration as we work to improve our facilities for our guests' comfort.Thank you for staying with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Hollywood Inn Express LAX Management

8/10 Bien

Cidger

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Hollywood Inn Express LAX Management le 11 janv. 2024
Dear Cidger,Thank you for taking the time to leave us a rating. We can't wait to have you back for another visit soon!Kind Regards,Hollywood Inn Express LAX Management

4/10 Médiocre

Hereiti

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Hollywood Inn Express LAX Management le 26 oct. 2023
Dear Hereiti,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Sincerely,Hollywood Inn Express LAX Management

6/10 Satisfaisant

David

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Personne a l’accueil très très lente. Elle a pris à peu prêt 10 minutes à nous donner notre change ( car nous lui avons donner un billet de 100$) pour payer le parking (10$). Compter prend du temps …… Pour un motel, la chambre est très propre, spacieuse. Super
Séjour de 1 nuit en septembre 2023
Réponse de Hollywood Inn Express LAX Management le 15 sept. 2023
Dear David,Thanks for taking the time to provide us with your valuable feedback! We're glad you found our room clean and spacious. We apologize for any delay at the reception and appreciate your understanding regarding the change process. Your input is valuable, and we hope to welcome you back for another great stay in the future!Kind Regards,Hollywood Inn Express LAX Management

6/10 Satisfaisant

STEPHANE

Les points forts : Propreté et personnel et service
Na
Séjour de 4 nuits en juillet 2023
Réponse de Hollywood Inn Express LAX Management le 26 juil. 2023
Dear STEPHANE,Thank you for your review.  We apologize if your experience was unsatisfactory.  Your feedback is valuable to us, and we would appreciate more details to improve our services.  Please feel free to reach out to us directly, so we can address any concerns you may have had during your stay.  We hope to have the opportunity to make it up to you in the future.Kind Regards,Hollywood Inn Express LAX Management

6/10 Satisfaisant

Felix

Séjour de 4 nuits en mai 2023
Réponse de Front Desk le 1 juin 2023
THANK YOU FOR YOUR FEEDBACK

8/10 Bien

Sébastien

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Près de l’aéroport installation rénover
Réponse de Hollywood Inn Express LAX Management le 16 janv. 2023
Dear Sébastien,Thank you for choosing to stay with us when you visited Inglewood.  I am glad you liked our ideal Inglewood location.  It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at Hollywood Inn Express LAX! Kind Regards,Hollywood Inn Express LAX Management

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L'endroit est propre et bien maintenue. La chambre etait propre, et le matelas du lit etait ferme et comfortatle. Hotel situes dans un quartier plus ou moin securitaire la nuit.
Séjour de 1 nuit en septembre 2022
Réponse de Hollywood Inn Express LAX Management le 3 oct. 2022
Dear Daniel,HIGH FIVE! Thank you for your GREAT FEEDBACK and PERFECT SCORE REVIEW of your stay at Hollywood Inn Express LAX.  Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We are glad to see your stay was pleasant and you had a comfortable night's rest at our property. We can't wait to have you back for another pleasant stay with us on your next visit to Inglewood.Kind Regards,Hollywood Inn Express LAX Management

10/10 Excellent

François

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2022
Réponse de Hollywood Inn Express LAX Management le 16 août 2022
Dear François, Thank you very much for giving your stay at the Hollywood Inn Express LAX a PERFECT SCORE rating.  We are thrilled to learn that you had a great experience staying with us at Hollywood Inn Express LAX.  We can't wait to have you back for another pleasant stay with us on your next visit to Inglewood. Thank You, Hollywood Inn Express LAX Management

10/10 Excellent

Nathalie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Une machine à café dans la chambre serait un plus . Sinon accueil sympathique et chambre spacieuse et propre
Séjour de 1 nuit en juillet 2022
Réponse de Hollywood Inn Express LAX Management le 1 août 2022
Dear Nathalie, Thank you so much for the PERFECT SCORE RATING of your stay at Hollywood Inn Express LAX.  Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day. We are honored by your praise for our hospitality, service, and maintenance. We would love to have your company once again. Thank You, Hollywood Inn Express LAX Management

8/10 Bien

robert

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Situation géographique de l’hôtel, prêt de tout, Chambre pas fait le matin
Séjour de 3 nuits en décembre 2021
Réponse de Hotel Staff le 9 déc. 2021
Thank you for taking the time to provide us with your feedback.

8/10 Bien

Mickaël

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2021
Réponse de Hollywood Inn Express le 30 nov. 2021
Thank you for the positive rating! Glad to see you were overall satisfied with your stay.

6/10 Satisfaisant

Paola

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Esta propiedad no me gustó por qué no incluye el parqueadero y tuve que pagar 25 dólares por entrar 1 hora antes
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lusya

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
That’s so clean and close to everything
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kayla

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed here twice now for concerts at Sofi and The Forum. I go in knowing the area is a bit rough and loud. The property itself is clean, updated, and secure. There is key access to get up to the rooms. But it is safe enough of an area that I didn't feel scared walking home after the concerts I attended. Will always stay here for concerts and the nearby venues because it is impossible to get a Lyft/Uber after an event like that.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Devin

.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Travis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice little place in a rough part of town
Séjour de 1 nuit en mai 2024

10/10 Excellent

shay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet and clean. Check in was easy no problems
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 27 mai 2024
Dear Shay,We're delighted you enjoyed a quiet and clean stay with us! Providing a comfortable and hassle-free experience for our guests is our priority, and we're glad that check-in was easy without any problems. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant visit in the future! If you have any further feedback or requests, please feel free to let us know. We're here to help make your stays as enjoyable as possible.Kind Regards,Hollywood Inn Express LAX Management

8/10 Bien

Melissa Catalina

I have 0 complaints, I was expecting nothing and I was actually very good experience
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 27 mai 2024
Dear Melissa,We're thrilled to hear you had such a positive experience during your stay with us! Providing a pleasant and enjoyable experience for our guests is what we strive for, and we're delighted that we exceeded your expectations. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future! If you ever have any feedback or requests, please don't hesitate to let us know. We're here to help make your stays as enjoyable as possible.Kind Regards,Hollywood Inn Express LAX Management

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed and the shower. So nice
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 24 mai 2024
Dear Patricia,We're thrilled to hear that you enjoyed your stay with us! At our hotel, we strive to provide the utmost comfort and relaxation for our guests. Our luxurious beds are designed for a restful night's sleep, while our refreshing showers offer a rejuvenating experience to start or end your day on the right note. Thank you for choosing us for your accommodation needs, and we hope to welcome you back soon for another memorable stay filled with comfort and tranquility.Kind Regards,Hollywood Inn Express LAX Management

10/10 Excellent

Fred

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and nice room
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 27 mai 2024
Dear Fred,We're delighted to hear that you found your room clean and friendly! Providing comfortable and welcoming accommodations for our guests is our priority, and we're glad that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit in the future. If you have any further feedback or requests, please feel free to let us know. We're here to help!Kind Regards,Hollywood Inn Express LAX Management

10/10 Excellent

jorge

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean room
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 23 mai 2024
Dear Jorge,We're glad to hear that you found your room to be very clean! Providing our guests a clean and comfortable environment is one of our top priorities. If there's anything else we can assist you with or if you have any feedback to share, please don't hesitate to let us know. We're here to ensure you have a pleasant stay.Kind Regards,Hollywood Inn Express LAX Management

4/10 Médiocre

fey, Winnipeg

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Out side too loud too early in the morning. The stuff are not friendly. The price is high for the conditions
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 22 mai 2024
Dear Fey,We are sorry to hear about your experience. We apologize for any inconvenience caused by outside noise in the early morning and for our staff's perceived lack of friendliness. Additionally, we regret if you felt that the price was not reflective of the conditions.Your feedback is valuable to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to welcome you back in the future for a more positive experience. If there's anything else we can do to assist you, please don't hesitate to reach out.Sincerely,Hollywood Inn Express LAX Management

6/10 Satisfaisant

Roy

Séjour de 1 nuit en avril 2024
Réponse de Hollywood Inn Express LAX Management le 23 mai 2024
Dear Roy,Thank you for rating your stay at Hollywood Inn Express LAX.  We hope to host you again for your next trip to Hollywood Inn Express LAX to serve you with a more comfortable stay and enhanced experience.Kind Regards,Hollywood Inn Express LAX Management

10/10 Excellent

Diana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Súper bien
Séjour de 4 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 22 mai 2024
Dear Diana,Thank you for the positive feedback! We're glad you had a super good experience with us. If there's anything else we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back in the future!Kind Regards,Hollywood Inn Express LAX Management

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a single room and not only did they move my room to the first floor when i asked theybwere also very nice to an American with limited ability to speak german
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 21 mai 2024
Dear Michael,We're glad our staff was accommodating and helpful, especially with your request to move to the first floor and with language barriers.  Our priority is to provide excellent service to all our guests, regardless of the language spoken.  We hope you had a pleasant stay and look forward to welcoming you back in the future!Kind Regards,Hollywood Inn Express LAX Management

10/10 Excellent

Crystal

Voyage en famille
Les points forts : Propreté
Clean.Easy checking in and it was close to all my destinations!!
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 22 mai 2024
Dear Crystal,We're delighted to hear that you had a positive experience with us! It's great to know that you found our hotel clean and that the check-in process was easy for you. We're also pleased that our location was convenient for your needs and close to your destinations. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back for another pleasant stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Kind Regards,Hollywood Inn Express LAX Management

8/10 Bien

LUIS

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Basic, clean and convenient. Having to pay for parking was unexpected.
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 21 mai 2024
Dear Luis,We're glad you found our hotel basic, clean, and convenient.  We will strive to enhance our guest experience.  We appreciate your understanding and hope to welcome you back for another stay in the future.Kind Regards,Hollywood Inn Express LAX Management

2/10 Horrible

Mozhdeh

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not good at all
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 16 mai 2024
Dear Mozhdeh,We're genuinely sorry to hear that your experience fell short of your expectations. We strive to provide all our guests with a comfortable and enjoyable stay, and it's disappointing to hear that we missed the mark during your visit. We take your feedback seriously and will work diligently to address the issues you mentioned. If you would like to discuss your experience further or if there's anything we can do to make it right, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to regain your trust in the future.Sincerely,Hollywood Inn Express LAX Management

4/10 Médiocre

shay

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Overall a good bang for your buck the room was clean and spacious. However we had an issue with the water not getting hot. It took over an hour to get the problem situated. Even talking to the staff we wanted to speak to a manager and we were told she’s aware of the situation but we can only contact her via email. Eventually the situation was resolved and no type of compensation for the inconvenience
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 15 mai 2024
Dear Shay,We're glad you found our hotel to be a good value and that your room was clean and spacious. However, we apologize for the inconvenience you experienced with the hot water issue. Your comfort is important to us, and we're sorry it took longer than expected to resolve the problem. We understand your frustration and we'll address this with our team to ensure a smoother resolution process in the future. We apologize for the lack of compensation and will review our policies to ensure that our guests are properly taken care of in situations like this. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more seamless experience next time.Kind Regards,Hollywood Inn Express LAX Management

10/10 Excellent

Jaime

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente service great customer service friendly staff
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Jaime,We're delighted to hear that you had an excellent experience with our service and that our staff provided outstanding customer service. Providing friendly and attentive service is important to us, and we're thrilled that we met your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Hollywood Inn Express LAX Management

2/10 Horrible

giannina

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Giannina,We are disappointed that you were unhappy with your stay at Hollywood Inn Express LAX. We apologize for your poor experience, and we hope you will reach out and let us know what happened in detail.Sincerely,Hollywood Inn Express LAX Management

6/10 Satisfaisant

Ian

Les points forts : Propreté
Property was OK for the price. The problem we had was getting our security deposit refunded. The staff said that it was fully refunded on the morning of our departure but our bank says this did not happen. Seems the hotel did not know how to cancel the pending transaction properly. Wasted may communications with the hotel trying to get the problem fixed. I saw another review where someone said the same thing - hard to get their security deposit refunded so not good. Other hotels and car hire places had no problems. We eventually got our money by our bank cancelling the pending transaction.
Séjour de 2 nuits en avril 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear lan,We're sorry to hear about the inconvenience you experienced with the refund of your security deposit and for any miscommunication or difficulty you encountered during this process. Providing prompt and efficient service, including handling refunds, is important to us, and we regret that we fell short of your expectations in this instance.We appreciate your feedback and will review our procedures to ensure that such issues are addressed and resolved promptly in the future.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a better experience in the future. If there's anything else we can do to assist you further, please don't hesitate to let us know.Kind Regards,Hollywood Inn Express LAX Management

10/10 Excellent

PO SHAO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s a nice place to stay!
Séjour de 3 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Guest,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hollywood Inn Express LAX many more times.Kind Regards,Hollywood Inn Express LAX Management

2/10 Horrible

masaki

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
あまり綺麗ではない!スタッフの対応が悪い👎
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Masaki,We're sorry to hear that you found our hotel unaesthetically pleasing and that you had a poor experience with our staff. Providing a welcoming and pleasant environment and excellent service is important to us, and we apologize for failing to meet these standards during your stay.Your feedback is valuable to us, and we will address these issues with our team to ensure improvements are made. If there's anything specific you'd like to share about your experience or if there's anything we can do to assist you further, please don't hesitate to let us know.We appreciate your input, and we hope to have the opportunity to welcome you back for a better experience in the future.Sincerly,Hollywood Inn Express LAX Management

2/10 Horrible

Edward G

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrible place. Booked through Expedia. Was charged by facility for extra fees. Parking etc.
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 13 mai 2024
Dear Edward,We're deeply sorry to hear about your experience.  We strive to ensure transparency in all transactions and apologize for any confusion regarding additional fees.  Your feedback is invaluable, and we'll work diligently to address any discrepancies in billing processes.  Please reach out to our team directly so we can resolve this matter promptly and restore your confidence in our service.  Thank you for bringing this to our attention.Sincerely,Hollywood Inn Express LAX Management

2/10 Horrible

giannina

Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Giannina,Thank you for taking the time to leave a rating about your stay. We would appreciate any additional feedback you may have about your visit. Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip.Sincerely,Hollywood Inn Express LAX Management

6/10 Satisfaisant

Vinson

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Vinson,Thank you for rating your stay at Hollywood Inn Express LAX.  We hope to host you again for your next trip to Hollywood Inn Express LAX to serve you with a more comfortable stay and enhanced experience.Kind Regards,Hollywood Inn Express LAX Management

6/10 Satisfaisant

Thorsten

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Das Zimmer war sauber, das Bett gut & die Parkgebühr mit 10 Dollar angemessen. Leider sehr laut durch die Straße und den Fluglärm.
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 13 mai 2024
Dear Thorsten,We're thrilled to learn that you found our accommodations to your liking.  Maintaining cleanliness and ensuring comfort are our top priorities.  Should you have any further preferences or requirements during your stay, please don't hesitate to let us know.  We look forward to welcoming you back for another restful experience.Best Regards,Hollywood Inn Express LAX Management

8/10 Bien

Terry

Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 14 mai 2024
Dear Terry,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Hollywood Inn Express LAX Management

8/10 Bien

Jimmy

Séjour de 1 nuit en mai 2024

4/10 Médiocre

Florence

Les points faibles : Personnel et service
Séjour de 3 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 9 mai 2024
Dear Florence,We apologize for your difficulties while staying at our Hollywood Inn Express LAX hotel. This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations. We certainly would love to hear directly from you with more context and feedback on where we failed to meet your expectations.Sincerely,Hollywood Inn Express LAX Management

10/10 Excellent

Marissa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was an easy check in process and the building felt very secure! Staff is really nice and the room is spacious.
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 8 mai 2024
Dear Marissa,We're thrilled to hear that your check-in process was easy and that you felt secure during your stay! Ensuring the safety and comfort of our guests is our top priority. We're also glad to hear that you found our staff friendly and helpful and that the room met your expectations in terms of space. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to hosting you again in the future!Kind Regards,Hollywood Inn Express LAX Management

4/10 Médiocre

Ishmael

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 9 mai 2024
Dear Ishmael,We apologize for your difficulties while staying at our Hollywood Inn Express LAX hotel. This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations. We certainly would love to hear directly from you with more context and feedback on where we failed to meet your expectations.Sincerely,Hollywood Inn Express LAX Management

10/10 Excellent

Josue

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great!
Séjour de 2 nuits en mai 2024
Réponse de Hollywood Inn Express LAX Management le 7 mai 2024
Dear Josue,We're delighted to hear that you had a great experience with us! If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Kind Regards,Hollywood Inn Express LAX Management

10/10 Excellent

Arthur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hollywood Inn Express LAX Management le 7 mai 2024
Dear Arthur,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Express LAX. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hollywood Inn Express LAX hotel soon!Kind Regards,Hollywood Inn Express LAX Management

10/10 Excellent

ThePerfumeBoss

Séjour de 2 nuits en avril 2024
Réponse de Hollywood Inn Express LAX Management le 7 mai 2024
Dear Guest,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hollywood Inn Express LAX many more times.Kind Regards,Hollywood Inn Express LAX Management

2/10 Horrible

Enrique

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Roaches!!
Séjour de 1 nuit en avril 2024
Réponse de Hollywood Inn Express LAX Management le 6 mai 2024
Dear Enrique,We're deeply sorry to hear about your experience with roaches. This is not acceptable, and we take reports of pests very seriously. We have immediately alerted our pest control team to address this issue promptly and thoroughly.Please accept our sincere apologies for any inconvenience this may have caused you. We strive to provide a comfortable and clean environment for all our guests, and we regret that we fell short of our standards in this instance.If you would like to discuss your experience further or if there's anything else we can do to address your concerns, please don't hesitate to reach out to our management team. Your satisfaction is important to us, and we hope to have the opportunity to make it right.Sincerely,Hollywood Inn Express LAX Management

10/10 Excellent

Ira

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Great staff and very clean
Séjour de 2 nuits en avril 2024
Réponse de Hollywood Inn Express LAX Management le 6 mai 2024
Dear Ira,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff and found our hotel very clean. Providing excellent service and maintaining a clean environment are top priorities for us, and we're glad to hear that we met your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back again soon. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Kind Regards,Hollywood Inn Express LAX Management

8/10 Bien

Victor

Séjour de 3 nuits en avril 2024
Réponse de Hollywood Inn Express LAX Management le 23 mai 2024
Dear Victor,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Hollywood Inn Express LAX Management