Avis sur Embassy Suites by Hilton Los Angeles Downey
Embassy Suites by Hilton Los Angeles Downey
8425 Firestone Blvd, Downey, CA
Avis
7,6
Bien
8,0/10
Propreté
7,8/10
Personnel et service
7,8/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en famille
14 août 2023
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Séjour de 4 nuits en août 2023
Réponse de Frances Archilla, General Manager le 10 sept. 2023
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our newly renovated hotel for a five-star experience.
10/10 Excellent
PATRICK
10 mars 2023
PATRICK
Séjour de 1 nuit en mars 2023
10/10 Excellent
Nathalie, PUNAAUIA
Voyage en famille
20 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nathalie
Séjour de 2 nuits en août 2022
Réponse de FOS le 4 déc. 2022
Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.
10/10 Excellent
Voyageur vérifié
Voyage en famille
13 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bonne qualité
Voyageur vérifié
Séjour de 3 nuits en juillet 2022
8/10 Bien
Alexander, Peoria
Voyage en famille avec de jeunes enfants, Voyage en famille
23 mai 2024
Les points forts : Équipements
Alexander
Séjour de 2 nuits en mai 2024
10/10 Excellent
Ashley
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ashley
Séjour de 3 nuits en mai 2024
10/10 Excellent
Rolando
Voyage en famille
20 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rolando
Séjour de 3 nuits en mai 2024
2/10 Horrible
Roberta
11 mai 2024
Les points faibles : Personnel et service
Roberta
Séjour de 1 nuit en mai 2024
10/10 Excellent
Joshua
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joshua
Séjour de 2 nuits en avril 2024
4/10 Médiocre
Brigette
7 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Brigette
Séjour de 1 nuit en avril 2024
10/10 Excellent
Bryan
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bryan
Séjour de 2 nuits en mai 2024
8/10 Bien
George
6 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
George
Séjour de 3 nuits en mars 2024
8/10 Bien
David
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en avril 2024
Réponse de Frances Archilla, General Manager le 2 mai 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
10/10 Excellent
Jairo
29 avr. 2024
Jairo
Séjour de 1 nuit en mars 2024
Réponse de Frances Archilla, General Manager le 2 mai 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
8/10 Bien
Melinda
Voyage en famille avec de jeunes enfants, Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melinda
Séjour de 1 nuit en avril 2024
Réponse de Frances Archilla, General Manager le 30 avr. 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
10/10 Excellent
Patricia, Van Horne
Voyage d’affaires
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patricia
Séjour de 2 nuits en avril 2024
Réponse de Frances Archilla, General Manager le 23 avr. 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
4/10 Médiocre
Stephen
Voyage en famille
22 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Séjour de 4 nuits en avril 2024
Réponse de Frances Archilla, General Manager le 22 avr. 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.
8/10 Bien
Veronica
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Veronica
Séjour de 1 nuit en avril 2024
Réponse de Frances Archilla, General Manager le 20 avr. 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
8/10 Bien
Mayra, clayton
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mayra
Séjour de 1 nuit en janvier 2024
Réponse de Frances Archilla, General Manager le 14 avr. 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
6/10 Satisfaisant
Jose J
Voyage d’affaires
10 avr. 2024
Les points forts : Propreté
Jose J
Séjour de 1 nuit en avril 2024
Réponse de Frances Archilla, General Manager le 11 avr. 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.
6/10 Satisfaisant
Rosie, moreno valley
8 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Rosie
Séjour de 2 nuits en avril 2024
Réponse de Frances Archilla, General Manager le 11 avr. 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.
6/10 Satisfaisant
DIANE
Voyage en famille avec de jeunes enfants
8 avr. 2024
Les points forts : Équipements
Les points faibles : Infrastructures et conditions de l’hébergement
DIANE
Séjour de 2 nuits en avril 2024
Réponse de Frances Archilla, General Manager le 9 avr. 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.
6/10 Satisfaisant
Waqar
7 avr. 2024
Waqar
Séjour de 5 nuits en avril 2024
Réponse de Frances Archilla, General Manager le 8 avr. 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.
10/10 Excellent
Natalia
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Natalia
Séjour de 1 nuit en avril 2024
Réponse de Frances Archilla, General Manager le 8 avr. 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
10/10 Excellent
Maria, Santa Maria
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en avril 2024
Réponse de Frances Archilla, General Manager le 8 avr. 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
10/10 Excellent
Natalie
Voyage d’affaires
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Natalie
Séjour de 1 nuit en avril 2024
Réponse de Frances Archilla, General Manager le 8 avr. 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
8/10 Bien
Candelaria
3 avr. 2024
Candelaria
Séjour de 1 nuit en avril 2024
Réponse de Frances Archilla, General Manager le 25 avr. 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
4/10 Médiocre
Kimberly Gem
2 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kimberly Gem
Séjour de 1 nuit en mars 2024
Réponse de Frances Archilla, General Manager le 4 avr. 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.
10/10 Excellent
Ricardo
1 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Ricardo
Séjour de 1 nuit en mars 2024
Réponse de Frances Archilla, General Manager le 2 avr. 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
2/10 Horrible
Raul
Voyage en famille
31 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raul
Séjour de 1 nuit en mars 2024
Réponse de Frances Archilla, General Manager le 1 avr. 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.
6/10 Satisfaisant
Chantelle
Voyage en famille avec de jeunes enfants
29 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Chantelle
Séjour de 4 nuits en mars 2024
Réponse de Frances Archilla, General Manager le 30 mars 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our newly renovated hotel for a five-star experience.
4/10 Médiocre
irma
29 mars 2024
Les points faibles : Propreté
irma
Séjour de 1 nuit en mars 2024
Réponse de Frances Archilla, General Manager le 31 mars 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.
10/10 Excellent
Ashley
26 mars 2024
Ashley
Séjour de 1 nuit en mars 2024
Réponse de Frances Archilla, General Manager le 16 avr. 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
10/10 Excellent
Mario Antonio Rios
Voyage en famille avec de jeunes enfants, Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mario Antonio Rios
Séjour de 3 nuits en mars 2024
Réponse de Frances Archilla, General Manager le 27 mars 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
6/10 Satisfaisant
Felipe
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
24 mars 2024
Les points forts : Équipements
Les points faibles : Propreté
Felipe
Séjour de 1 nuit en mars 2024
Réponse de Frances Archilla, General Manager le 25 mars 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our newly renovated hotel for a five-star experience.
8/10 Bien
Haydee
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Haydee
Séjour de 1 nuit en mars 2024
Réponse de Frances Archilla, General Manager le 25 mars 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
6/10 Satisfaisant
Susan
18 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Susan
Séjour de 3 nuits en mars 2024
Réponse de Frances Archilla, General Manager le 21 mars 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
10/10 Excellent
Evelin
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Evelin
Séjour de 1 nuit en mars 2024
Réponse de Frances Archilla, General Manager le 19 mars 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
6/10 Satisfaisant
Dennis
Voyage en famille
11 mars 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Dennis
Séjour de 4 nuits en février 2024
Réponse de Frances Archilla, General Manager le 11 mars 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our newly renovated hotel for a five-star experience.
10/10 Excellent
Rodolfo
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rodolfo
Séjour de 6 nuits en mars 2024
Réponse de Frances Archilla, General Manager le 12 mars 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
4/10 Médiocre
mai, Temecula
10 mars 2024
mai
Séjour de 2 nuits en mars 2024
Réponse de Frances Archilla, General Manager le 31 mars 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.
10/10 Excellent
Priscilla, Lynwood
Voyage en groupe
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Priscilla
Séjour de 2 nuits en mars 2024
Réponse de Frances Archilla, General Manager le 8 mars 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
2/10 Horrible
Marcus
Voyage en famille, Voyage d’affaires
3 mars 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Marcus
Séjour de 1 nuit en mars 2024
Réponse de Frances Archilla, General Manager le 4 mars 2024
Thank you for staying with us and for taking a moment to share your feedback. We are sorry to hear about your experience. Please know this is not our standard, and we have shared your comments with our team to address the issue. We hope to have the opportunity to welcome you back and make it right.
10/10 Excellent
Cruz
3 mars 2024
Cruz
Séjour de 1 nuit en mars 2024
Réponse de Frances Archilla, General Manager le 23 mars 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
6/10 Satisfaisant
Christian
Voyage en couple
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en février 2024
Réponse de Frances Archilla, General Manager le 27 févr. 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our newly renovated hotel for a five-star experience.
4/10 Médiocre
Christina
Voyage en famille
26 févr. 2024
Les points forts : Propreté et personnel et service
Christina
Séjour de 1 nuit en février 2024
Réponse de Frances Archilla, General Manager le 26 févr. 2024
Thank you for staying with us and for taking a moment to share your feedback. We are sorry to hear about your experience. Please know this is not our standard, and we have shared your comments with our team to address the issue. We hope to have the opportunity to welcome you back and make it right.
10/10 Excellent
koneecka
25 févr. 2024
koneecka
Séjour de 2 nuits en février 2024
Réponse de Frances Archilla, General Manager le 26 févr. 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
10/10 Excellent
Claudia
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Claudia
Séjour de 1 nuit en février 2024
Réponse de Frances Archilla, General Manager le 26 févr. 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
10/10 Excellent
Sachiye
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sachiye
Séjour de 1 nuit en février 2024
Réponse de Frances Archilla, General Manager le 23 févr. 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!
8/10 Bien
Bobby
Voyage en famille
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place but need better controls for rooms'
Bobby
Séjour de 1 nuit en février 2024
Réponse de Frances Archilla, General Manager le 21 févr. 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our newly renovated hotel for a five-star experience.