Avis
9,4
Exceptionnel
9,8/10
Propreté
9,8/10
Personnel et service
9,0/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Ester - Duty Manager le 21 févr. 2024
Dear Nathalie, thank you for taking the time to rate us. We trust you had a pleasant stay with us. We look forward to welcoming you back soon. Very Best,
8/10 Bien
Voyageur vérifié
Voyage en famille
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en janvier 2024
Réponse de Laura le 29 janv. 2024
Dear Guest,Thank you for taking the time to share your feedback at The Resident Soho!We are delighted to hear you enjoyed your stay with us and we hope to welcome you back in the future!Kind regards,LauraReception Team
10/10 Excellent
Loic
Voyage en groupe
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Propre, et parfait pour un week-end
Loic
Séjour de 1 nuit en novembre 2023
Réponse de Evita le 13 nov. 2023
Dear Loic, Thank you for taking the time to share such a lovely review for your stay at The Resident. If you ever come back to London, we will be happy to welcome you back. Kind Regards, Evita, Reception Team
10/10 Excellent
Reynald
27 févr. 2023
Reynald
Séjour de 2 nuits en février 2023
Réponse de Benedict le 3 mars 2023
Dear Reynald,Thank you for such a brilliant review about your time spent staying with us here at The Resident Soho!We are delighted to read that you had a great time here, and if you are ever returning to London, it would be wonderful to welcome you back to the Resident Soho.Kind regards,Benedict.Reception Team.The Resident Soho.
10/10 Excellent
Claire
9 janv. 2023
Claire
Séjour de 2 nuits en janvier 2023
Réponse de Laura le 11 janv. 2023
Dear Claire,Thank you for your wonderful feedback at The Resident Soho!We are delighted to see you had an enjoyable stay.We hope to welcome you back in the future.Kind regards,LauraReception Team
8/10 Bien
Charles
Voyage en couple
4 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charles
Séjour de 3 nuits en septembre 2022
Réponse de Laura le 7 oct. 2022
Dear Charles,Thank you for sharing your feedback at The Resident Soho.We are delighted to see you had an enjoyable time with us.Thank you once again for your time.Kind regards,LauraReception Team
10/10 Excellent
Jean-Michel
Voyage en famille
11 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean-Michel
Séjour de 1 nuit en septembre 2022
Réponse de Laura le 13 sept. 2022
Dear Jean-Michel,Thank you very much for your lovely review at The Resident Soho!We are delighted to hear you had a great stay with us and that you also enjoyed the central location of the hotel, walking distance to many attractions, restaurants, and much more.We hope to welcome you back in the future.Kind regards,LauraReception Team
10/10 Excellent
Voyageur vérifié
9 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2022
Réponse de Anne Duty Manager le 12 févr. 2022
Dear Traveler,
Thank you for your fantastic review.
We are glad you enjoyed your stay and do hope to welcome you back very soon in London.
Kindest regards
10/10 Excellent
Marie
Voyage en groupe
18 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marie
Séjour de 1 nuit en janvier 2022
Réponse de Sandra le 20 janv. 2022
Thank you for that great score, Marie!😁
See you soon!
Sandra
10/10 Excellent
Matteo
Voyage d’affaires
23 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
perfect placement
Matteo
Séjour de 2 nuits en novembre 2021
Réponse de Sandra le 26 nov. 2021
Thank you for your lovely review, Matteo!
We are delighted to read that you enjoyed how central and close to everything we are!
We hope to see you again very soon at The Resident Soho!
Kind regards,
Sandra
10/10 Excellent
FLORENCE
25 nov. 2019
FLORENCE
Séjour de 3 nuits en novembre 2019
10/10 Excellent
Denis
14 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel idéalement situé au coeur de Soho
Denis
Séjour de 3 nuits en novembre 2019
Réponse de Ali le 18 nov. 2019
Dear Guest
Great review! we really appreciate your kind words regarding the team and are delighted you made the most of our fab location.
Thank you for the recommendation and we will look forward to seeing you again.
Have a great day
Kind regards
Ali
10/10 Excellent
Voyageur vérifié
30 juil. 2019
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Reception Team le 31 juil. 2019
Thank you very much for your review!
10/10 Excellent
Voyageur vérifié
3 juin 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 4 nuits en mai 2019
Réponse de Alberto le 20 juin 2019
Dear Guest,
Thank you very much for your positive feedback.
Come back soon the visit us!
Warmest,
The Nadler Soho Team
10/10 Excellent
Nancy
Voyage en famille
27 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nancy
Séjour de 2 nuits en mai 2024
Réponse de Mai le 27 mai 2024
What a great review – thank you ! It's really nice to hear that you enjoyed your stay with us and that our facilities and service met your expectations. I will be sure to pass your kind words onto the entire team. We hope you come back in the future for another enjoyable stay.
8/10 Bien
Jo
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jo
Séjour de 3 nuits en mai 2024
Réponse de Ester - Duty Manager le 22 mai 2024
Dear Jo, Thank you for your feedback and for highlighting the convenient location and cleanliness of your room. We're glad you enjoyed your stay overall. We apologize that the pillows were not to your liking. Your comfort is important to us, and we will look into providing a variety of pillow options to better accommodate our guests' preferences. We hope to welcome you back soon!
10/10 Excellent
Edwin
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edwin
Séjour de 1 nuit en mai 2024
Réponse de Laura le 20 mai 2024
Dear Edwin,Thank you for your amazing feedback at The Resident Soho!We are delighted to hear you mostly enjoyed our central location very well connected to transportation!We hope to welcome you back in the future!Kind regards,LauraReception Team
10/10 Excellent
Dave, Kissimmee
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dave
Séjour de 5 nuits en mai 2024
Réponse de Mai le 19 mai 2024
Dear Dave,Thank you for your review. We are really pleased you enjoyed staying with us and we look forward to welcoming you back soon.Kind Regards,Mai Dahab
10/10 Excellent
Robert
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 4 nuits en mai 2024
Réponse de Laura le 17 mai 2024
Dear Robert,Thank you for your wonderful feedback at The Resident Soho!We are delighted to see you have enjoyed your time wit us and we hope to welcome you back in the future!Kind regards,LauraReception Team
10/10 Excellent
Richard
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 4 nuits en mai 2024
Réponse de Laura le 17 mai 2024
Dear Richard,Thank you for your amazing feedback at The Resident Soho.We are indeed very central located and just 2 minutes by walk from Tottenham Court Road station to access the Elizabeth line.We hope to welcome you back in the future!Kind regards,LauraReception Team
10/10 Excellent
Brendan
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brendan
Séjour de 3 nuits en mai 2024
Réponse de Laura le 17 mai 2024
Dear Brendan,Thank you for sharing your lovely feedback at The Resident Soho.We are delighted to hear you enjoyed both our rooms and the very central location of the hotel!We hope to welcome you back soon!Kind regards,LauraReception Team
10/10 Excellent
Eman
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eman
Séjour de 3 nuits en mai 2024
Réponse de Laura le 12 mai 2024
Dear Eman,Thank you for your lovely feedback at The Resident Soho!We couldn't' be happier to hear you have enjoyed your stay with us.We hope to welcome you back in the future.Kind regards,LauraReception Team
10/10 Excellent
Steve
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steve
Séjour de 4 nuits en avril 2024
Réponse de Joan - Duty Manager le 7 mai 2024
Dear Steve,Thank you so much for the 5/5 review! We are delighted to hear that you had a fantastic experience with us. Our team works hard to provide exceptional service. We look forward to welcoming you back for another wonderful stay in the future!Kind regards,Joan
10/10 Excellent
Steve
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en avril 2024
Réponse de B. Lindgreen le 29 avr. 2024
Thank you so so much for your kind feedback Steve.We are so happy to hear that you had a wonderful stay and hope to be welcoming you back soon.Kind regards,Bettina
10/10 Excellent
Sean, Huntersville
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sean
Séjour de 3 nuits en avril 2024
Réponse de Mai le 18 avr. 2024
Dear Sean,It was a pleasure having you at The Resident Soho.Thank you for your kind words.We hope to welcome you back soon.Kind Regards,Mai DahabReception Team
10/10 Excellent
René
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
René
Séjour de 3 nuits en avril 2024
Réponse de Laura le 10 avr. 2024
Dear René,Thank you for sharing your lovely feedback at The Resident Soho"We are delighted to see you enjoyed your stay with us and we hope to welcome you back in the future.Kind regards,LauraReception Team
10/10 Excellent
Elizabeth
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 5 nuits en mars 2024
Réponse de Joan - Duty Manager le 6 avr. 2024
Dear Elizabeth,Thank you for your feedback! We are glad you enjoyed our clean, spacious rooms and friendly staff. We understand your preference for an onsite restaurant and appreciate your understanding of the many dining options nearby. We hope to welcome you back soon!Kind regards,Joan
8/10 Bien
Celeste
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Celeste
Séjour de 3 nuits en mars 2024
Réponse de Joan - Duty Manager le 6 avr. 2024
Dear Celeste,Thank you for your feedback! We are thrilled to hear that you found our room spacious and enjoyed our excellent bathroom amenities. We are also glad you appreciated the size of our towels and the convenience of having a small refrigerator and microwave oven in the room.We apologize for any inconvenience regarding the upgrade. We always strive to provide the best possible experience for our guests, and we regret if we fell short of your expectations in this aspect. Your feedback is valuable to us, and we will use it to improve our services moving forward.We hope you had an overall enjoyable stay with us, and we look forward to welcoming you back in the future.Kind regards,Joan
10/10 Excellent
George, Durham
3 avr. 2024
George
Séjour de 4 nuits en mars 2024
Réponse de Joan - Duty Manager le 23 avr. 2024
Dear George,Thank you so much for the 5/5 review! We are thrilled to hear that you had such a fantastic experience. If there is anything else we can do to make your next visit even better, please do not hesitate to let us know. We can not wait to welcome you back!Kind regards,Joan
10/10 Excellent
Susan
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en mars 2024
Réponse de Laura le 25 mars 2024
Dear Susan,Thank you for taking the time to share your lovely feedback at The Resident Soho!The hotel is indeed located in the heart of Soho, surrounded by many attractions, restaurants, shops and so much more..!We couldn't be happier to hear that our team was of help!We hope to welcome you back in the future,Kind regards,LauraReception Team
10/10 Excellent
Bernadette
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bernadette
Séjour de 3 nuits en mars 2024
Réponse de Joan - Duty Manager le 25 mars 2024
Dear Bernadette,Thank you for your positive feedback! We are thrilled to hear that you enjoyed our prime location in Soho and that our staff made your stay pleasant and welcoming. We strive to provide excellent service, and it is rewarding to know that our efforts were appreciated. We hope to welcome you back again soon for another great experience.Kind regards,Joan
10/10 Excellent
Neus
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neus
Séjour de 2 nuits en mars 2024
Réponse de Laura le 24 mars 2024
Dear Neus,Thank you very much for your lovely review at The Resident Soho!We couldn't be happier to hear that you had a great time with us and that everything was of your liking!We always love to see our guests during our evening drinks between 6pm to 7pm for a complimentary glass of wine and to help with any questions you may have!We hope to welcome you back in the future!Kind regards,LauraReception Team
10/10 Excellent
Paul
Voyage en couple
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 3 nuits en mars 2024
Réponse de Laura le 22 mars 2024
Dear Paul,Thank you for your amazing feedback at The Resident Soho!We couldn't be happier to hear that you have stayed with us twice in a month and that everything was of your liking.We can't wait to welcome you back in the future!Kind regards,LauraReception Team
10/10 Excellent
Maria
Voyage en couple
18 mars 2024
Maria
Séjour de 4 nuits en mars 2024
Réponse de Laura le 22 mars 2024
Dear Maria,Thank you for sharing lovely feedback at The Resident Soho!It is fantastic to hear that you enjoyed your time with us and found everything to your liking.We always aim at providing an outstanding service with a personal touch!Our location is indeed spot and our urban neighbourhood has so much to offer from restaurants, bars, outstanding shopping options and we are home to some of the top rated theatres.Should you plan your next trip to London, we would be delighted to welcome you back.Kind regards,LauraReception Team
10/10 Excellent
Edgar
Voyage en famille, Voyage en groupe
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edgar
Séjour de 4 nuits en mars 2024
Réponse de Ester - Duty Manager le 12 mars 2024
Dear Edgar, thank you for taking the time to review us and we are really glad you had a pleasant stay with us.We look forward to welcoming you back soon.Have a lovely evening. Very Best,
8/10 Bien
Shimon, Ramat gan
Voyage en famille
9 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Shimon
Séjour de 4 nuits en mars 2024
Réponse de Laura le 9 mars 2024
Dear Shimon,Thank you for taking the time to share your feedback with us at The Resident Soho!Thank you very much for your lovely feedback at The Resident Soho!The hotel is indeed located in the heart of Soho, surrounded by many restaurants, attractions, shops and very well connected with public transport!Thank you once again, and we hope to welcome you back in the future.Kind regards,LauraReception Team
10/10 Excellent
Fernanda
Voyage en couple
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fernanda
Séjour de 4 nuits en mars 2024
Réponse de Laura le 9 mars 2024
Dear Fernanda,Thank you very much for your lovely feedback at The Resident Soho!The hotel is indeed located in the heart of Soho, surrounded by many restaurants, attractions, shops and so much more..!We hope to welcome you back in the future.Kind regards,LauraReception Team
10/10 Excellent
Khaled
Voyage en famille
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Khaled
Séjour de 2 nuits en mars 2024
Réponse de Pablo le 16 mars 2024
Thank you so much for rating us 5/5 Khaled! We are thrilled that you had a wonderful time with us.Warmest regards,PabloReception Team
10/10 Excellent
Jonni
Voyage en groupe
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jonni
Séjour de 1 nuit en mars 2024
Réponse de Joan le 5 mars 2024
Dear Jonni,Thank you for the outstanding 5/5 review! We're delighted you enjoyed your stay. Looking forward to hosting you again soon!Warm regards,Joan
10/10 Excellent
Stephen
1 mars 2024
Stephen
Séjour de 1 nuit en février 2024
Réponse de Laura le 22 mars 2024
Dear Stephen,Thank you for sharing your amazing review at The Resident Soho!We are delighted to see you have enjoyed your stay with us and we hope to welcome you back in the future!Kind regards,LauraReception Team
10/10 Excellent
Gozde
Voyage en famille
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gozde
Séjour de 2 nuits en février 2024
Réponse de Joan le 4 mars 2024
Dear Gozde,Thank you so much for your kind words! We're thrilled that you had a positive experience with our receptionists and enjoyed the candies we provided. It's always the small details that can make a stay memorable, and we're delighted that you appreciated them.We also love that you found the neighbourhood to be the best. Your feedback is valuable, and we hope to welcome you back for another delightful stay in the future!Warm regards,Joan
10/10 Excellent
Gerard
Voyage en couple
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gerard
Séjour de 3 nuits en février 2024
Réponse de Joan le 4 mars 2024
Dear Gerard,Thank you for your positive review! We're delighted to hear that you found our hotel to be excellent, especially in terms of our four-star standards. We're also pleased that you appreciated our superb location. We value your feedback, and we hope to have the pleasure of welcoming you back for another excellent stay in the future! Warm regards,Joan
10/10 Excellent
shawn
23 févr. 2024
shawn
Séjour de 4 nuits en février 2024
Réponse de Kieya le 24 févr. 2024
Dear Shawn,Thank you for rating us a 10 out of 10.We are delighted that you enjoyed your stay at The Resident Soho and we hope to see you again soon.Kind regards,Kieya - Reception team.
10/10 Excellent
Enrico
22 févr. 2024
Enrico
Séjour de 4 nuits en février 2024
Réponse de Laura le 22 mars 2024
Dear Enrico,Thank you for your amazing review at The Resident Soho!It is a pleasure for us to know you had a great time with us!Should you plan your next visit to London, we would be very happy to welcome you back.Kind regards,LauraReception Team
8/10 Bien
Jil
Voyage en groupe
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jil
Séjour de 3 nuits en février 2024
Réponse de Ester - Duty Manager le 21 févr. 2024
Dear Jil, Thank you for taking the time to rate us. We trust you had a pleasant stay with us. We look forward to welcoming you back soon. Very Best
10/10 Excellent
Oliver
19 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Pleasant staff and rooms
Oliver
Séjour de 1 nuit en février 2024
Réponse de Ester - Duty Manager le 20 févr. 2024
Dear Oliver, Thank you for taking the time to review us. We are glad you had a pleasant stay with us. As regards the windows, some of them cannot be open as per Council instructions (Health & Safety). For a future stay, however, please, feel free to put a note while booking or contacting us while booking and we will put a note about your request for a openable window and we will do our very utmost to honour your request. I hope this helps. We look forward to welcoming you soon again at The Resident Hotel - Soho. Very Best,
10/10 Excellent
Sean
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location for a London stay
Sean
Séjour de 1 nuit en février 2024
Réponse de Ester - Duty Manager le 18 févr. 2024
Dear Sean, Thank you for your kind review and for taking the time to rate us. We are glad you had a pleasant stay with us and that Jose offered excellent customer service for you during your stay. We look forward to welcoming you soon again on a future stay at The Resident Soho. Have a lovely rest of your day.Very Best,
10/10 Excellent
Karen
Voyage en couple
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en février 2024
Réponse de Ester - Duty Manager le 18 févr. 2024
Dear Karen, Thank you very much for your lovely review. We appreciate a lot the time you spent to rate us and we are glad you had a pleasant stay with us. We look forward to welcoming you soon again on a future stay. Have a lovely rest of the day.Very Best,
8/10 Bien
Yoong Choong
11 févr. 2024
Yoong Choong
Séjour de 2 nuits en février 2024
Réponse de Laura le 22 mars 2024
Dear Yoong Choong,Thank you for sharing your feedback at The Resident Soho!Should you plan your next visit to London, we would be happy to welcome you back!Kind regards,LauraReception Team
6/10 Satisfaisant
Abdulaziz
11 févr. 2024
Abdulaziz
Séjour de 1 nuit en février 2024
Réponse de Ester - Duty Manager le 20 févr. 2024
Dear Abdulaziz, thank you for taking the time to rate us. Please, let us know how we can improve even more our services to provide you a better stay on a future occasion. Very Best,