Façade de l’hébergement

Avis sur The Resident Covent Garden

4 out of 5
The Resident Covent Garden
51 Bedford St, London, England

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 894 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 95 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 1002." "

9,8/10

Propreté

10/10

Personnel et service

9,2/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Olivier

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bel hôtel, très propre, bien situé. Beaucoup de choses se font à pied, sinon, métro tout près. Un petit frigo et un micro-ondes dans la chambre, c'est apprécié. Une mention pour le personnel professionnel!
Séjour de 4 nuits en mars 2024
Réponse de Brendan, Duty Manager le 5 avr. 2024
Cher Olivier,Merci d'avoir séjourné avec nous au Resident Covent Garden et d'avoir pris le temps de partager votre note exceptionnelle et votre expérience positive dans notre hôtel ! Nous sommes ravis d'apprendre que vous avez trouvé le Resident Covent Garden beau, propre et bien situé. C'est merveilleux que vous ayez apprécié la commodité de pouvoir explorer de nombreuses attractions à pied et d'avoir le métro à proximité pour une exploration plus approfondie.Nous sommes heureux que vous ayez trouvé les équipements de votre chambre, tels que le petit réfrigérateur et le four micro-ondes, utiles et appréciés. Fournir ces commodités fait partie de notre engagement à garantir à nos résidents un séjour confortable et pratique.De plus, nous sommes ravis que vous ayez trouvé notre équipe professionnelle. Fournir un service exceptionnel est une priorité absolue pour nous et nous sommes ravis que notre équipe ait dépassé vos attentes.Merci encore pour votre belle critique et nous sommes impatients de vous accueillir à nouveau au Resident Covent Garden dans le futur !

10/10 Excellent

Christophe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour, hôtel de qualité, nous recommandons
Séjour de 2 nuits en octobre 2023
Réponse de Brendan, Duty Manager le 5 nov. 2023
Cher Christophe,Nous tenons à vous exprimer nos plus sincères remerciements pour nous avoir choisis au Resident Covent Garden pour votre récent séjour à Londres et pour avoir partagé vos commentaires avec nous.Nous sommes ravis de lire que vous avez passé un excellent séjour parmi nous et que vous avez trouvé notre hôtel de grande qualité. Votre satisfaction est notre priorité absolue et votre recommandation est le plus grand compliment que nous puissions recevoir.Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite à Londres ; nous avons hâte de vous accueillir à nouveau dans le futur.

10/10 Excellent

francoise

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vraiment excellent dans un lieu idéal à Londres je le conseille très vivement
Séjour de 2 nuits en août 2023
Réponse de Brendan, Duty Manager le 31 août 2023
Chère Françoise,Merci d'avoir choisi The Resident Covent Garden pour votre récent séjour à Londres et d'avoir partagé vos commentaires. Nous apprécions grandement votre note parfaite.Nous sommes ravis d'apprendre que votre expérience avec nous a été vraiment excellente. C'est merveilleux que notre emplacement idéal au cœur de Londres ait contribué positivement à votre séjour. Être situé à Covent Garden offre un accès facile aux attractions de la ville et à son atmosphère animée.Merci pour votre haute recommandation. Nous sommes honorés d’avoir obtenu votre soutien.Si vos futurs voyages vous ramènent à Londres, nous serions honorés d'avoir l'opportunité de vous accueillir à nouveau au Resident Covent Garden pour un autre séjour exceptionnel.

10/10 Excellent

Clément

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour en couple
Hôtel parfaitement placé pour passer quelques jours sur Londres ! Personnels très agréables et toujours de bons conseils !
Séjour de 3 nuits en mars 2023
Réponse de Reception Team le 26 mars 2023
Dear Clement,Thank you very much for your sharing your experience with us.We are delighted to learn that you had an amazing stay at The Resident Covent Garden.The reception team would like to say thank you as we do appreciate very much your kind words. We always work to make sure that we help our guests to have the best experience. Clément, we hope that you have enjoyed your room and that we will have the opportunity of welcoming you back in our beautiful property.Kindest regards,Eva Rodriguez.Reception team.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très bien situé , excellent service et propreté exemplaire. J’y retournerais avec le plus grand plaisir.
Séjour de 2 nuits en août 2022
Réponse de Deegii le 21 août 2022
Dear Guest, Thank you very much for taking the time to give us such an excellent review. Our housekeeping team are glad to know that you found them helpful and attentive during your stay. We hope to welcome you back soon. Best regards, Deegii Reception Team

8/10 Bien

FREDERIC

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Not as great as expected
Séjour de 1 nuit en juillet 2022
Réponse de Eva le 5 août 2022
Dear Frederic, Thank you very much for taking time and share your thoughts with us. We are sorry to hear that we did not meet your expectations. We would love to know what do you think should be improved as our guests' comfort is the most important for us and we work very hard to make sure that everybody have a lovely stay. Frederic, if you wish to share some more details we will be happy to hear them. Kindest regards, Eva Rodriguez. Reception team.

10/10 Excellent

Yvan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel très agréable
Séjour de 3 nuits en avril 2022
Réponse de Reception Team le 5 mai 2022
Dear Yvan, Thank you very much for your kind review. I am thrilled to read that you had such a nice stay and that the team made your stay memorable. I really hope we will have the opportunity to welcome you back soon! Kind regards, Patricia

8/10 Bien

THIERRY

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel de bonne facture Bien situé et proche des transports
Séjour de 4 nuits en février 2022
Réponse de Paulina le 5 mars 2022
Dear Thierry, Thank you so much for your lovely feedback. We are so happy that you enjoyed your stay and took advantage of our central location. We hope it was a memorable stay and we will have the pleasure of welcoming you back to The Resident Covent Garden! Kindly

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tout simplement parfait
Séjour de 3 nuits en août 2020
Réponse de Reception Team le 19 août 2020
Good Evening, Thank you for the positive feedback. We really appreciate it. We are very happy to see that you had a great time with us. Looking forward to welcome you back in the near future. Kind regards, Deegii

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en août 2020
Réponse de Reception Team le 14 août 2020
Dear guest, Thenk you very much for your feedback! It is highly apprecited! We are delighted of knowing you had a nice time with us at The Resident Covent Garden. We would love to see you back in the furture. Kindest regards, Eva. Reception team.

10/10 Excellent

Sandrine, GRASSE

Les points forts : Personnel et service
La compréhension du chef d'établissement, en effet à cause du coronavirus nous avons été dans l'impossibilité de nous rendre à Londres et l'hôtel a procédé au remboursement total et sans frais de notre séjour alors que nous n'avions pris aucune option d'annulation. Encore merci
Séjour de 2 nuits en mars 2020
Réponse de Reception Team le 18 mars 2020
Dear Sandrine, Thank you very much for your kind review. We always endeavour to offer an exceptional customer service and throughout this difficult time, we are relentlessly focussed on doing everything we can to support our guests. We hope we will have the opportunity to welcome you to The Resident Covent Garden in the future. Kind regards, Patricia

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L'hotel est très bien situé, tout près de l'arrêt de metro de Covent Garden. Le personnel est très sympatique et serviable et la chambre était très bien équipé et calme malgré le fait qu'elle donne sur la route. Lit très confortable, salle de bain fonctionnelle. Petit coin pour se préparer un thé ou un café, très appréciable.
Séjour de 1 nuit en janvier 2020
Réponse de Reception Team le 2 févr. 2020
Cher guest, Nous voudrions vous remercier pour avoir trouvé le temps de nous laissser une petite review de votre expérience dans notre hôtel. Nous sommes heureux que vous avez apprécié l'emplacement de l'hôtel ainsi que que vous avez bien dormi en raison de la commodité des matelas. Nous espérons vous revoir bientôt, Meilleures salutations, Nina

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Localisation parfaite. Proximite 3 min de coven garden et metro.
Séjour de 3 nuits en janvier 2020
Réponse de Camille le 6 janv. 2020
Bonjour, Merci pour votre commentaire. Nous nous rejouissons de lire que vous avez apprecie l'emplacement de notre hotel. Nous sommes situes au coeur de Londres et comme vous le faites remarquer il est tres facile de se deplacer a pied ou en transport. Nous esperons vous revoir bientot pour un prochain sejour. Bien a vous,

10/10 Excellent

Mélanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Génial !!
Accueil remarquable, service toujours impeccable, grande disponibilité de tout ce personnel chaleureux et souriant.
Séjour de 3 nuits en octobre 2019
Réponse de Camille le 4 nov. 2019
Chere Melanie, Nous sommes ravis de lire a quel point vous avez apprecié votre sejour parmis nous. Effectivement notre priorité est de nous rendre disponible pour chacun de nos invités et cela nous touche énormément que vous l'ayez remarqué. Nous serions ravis de vous accueillir a nouveau pour votre prochain séjour a Londres.

10/10 Excellent

Sophie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon point de chute pour profiter de Londres
Chambre propre et moderne. Tout confort. Hôtel bien situé. L’hotel ne propose pas de petit déjeuner ce qui oblige à sortir, mais le quartier regorge de possibilités en la matière.
Séjour de 2 nuits en août 2019
Réponse de Bettina le 27 août 2019
Dear Sophie, Wow, thank you so much for the wonderful review. I am thrilled to know that you had a great time with us and hope to welcoming you back very soon. Kind regards, Bettina

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Situé dans un quartier très joli et vivant, cet hôtel est situé idealement pour visiter Londres. Beaucoup de sites accessibles à pied, bus au coin de la rue et métro à 250 m ! Nous occupions une chambre extrêmement calme pour 3 au 4eme etage avec ascenseur. Aucun bruit intérieur et extérieur. Sensation d'être seuls dans l'hôtel ! Un vrai bonheur ! Tres confortable : excellente literie, douche spacieuse, seche serviettes, clim, wifi, coffre fort, TV grand ecran, kitchenette avec micro onde, frigo, cafetiere nespresso, table et fer à repasser, peignoirs, "vrai" sèche cheveux, gel douche, shampoing et après shampoing, lait pour le corps, miroir grossissant, petite boite de chocolats à l'arrivée. TOP !!! Personnel souriant et serviable. Si nous revenons à Londres nous y retournerons sans aucune hésitation.
Séjour de 7 nuits en août 2019
Réponse de MI le 4 oct. 2019
Dear Anonymous, We are delighted to hear that you value the efforts we have put toward creating an environment where everyone at Nadler Covent Garden can thrive. Our staff will definitely be happy to read what you wrote. The location is indeed perfect as we are in the heart of London and most of the main attractions are walking distance from us. We look forward to hosting you again soon for another fantastic experience. Best regards, Maria Reception team

10/10 Excellent

Ben, Montréal

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
L’hotel Idéal pour visiter Londres. Bien situé, propre, personnel aidant, quartier superbe. Les chambres sont petites et l’Internet n’est pas toujours bon, mais de façon générale, tout est parfait.
Séjour de 4 nuits en août 2019
Réponse de serena le 16 août 2019
Dear Ben, Thank you for your review. I am delighted to read that you found the staff friendly and the location very central. Should you plan your next trip to London, we would be happy to have you with us once again. Warm Regards, Serena Reception Team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Etablissement idéalement situé dans Covent Garden Le personnel est à l'écoute, attentif, sympathique et disponible
Séjour de 4 nuits en juillet 2019
Réponse de MI le 2 août 2019
Dear Guest, Thank you for the positive feedback.We really appreciate it. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward welcoming you back soon.Kind regards, Maria Ignat

10/10 Excellent

Hammad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel. Courteous staff. We loved the free room upgrade and also the beautiful handwritten welcome card.
Séjour de 1 nuit en mai 2024
Réponse de Brendan, Duty Manager le 23 mai 2024
Dear Hammad,Thank you for choosing The Resident Covent Garden for your recent stay in London! We greatly appreciate you taking the time to share your rating and lovely feedback with us!I'm delighted to hear that you had a wonderful experience during your stay. Our team takes great pride in providing personal, high-quality service, and I am thrilled that you noticed our efforts. I'm glad that we had the availability to provide a complimentary upgrade and that you enjoyed your handwritten welcome card, as we strive to add personal touches to make everyone's stay special.Hammad, we look forward to welcoming you back to The Resident Covent Garden for another fantastic stay in the future!

10/10 Excellent

Justin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great!
Séjour de 3 nuits en mai 2024
Réponse de Brendan, Duty Manager le 23 mai 2024
Dear Justin,Thank you for choosing to stay with us at The Resident Covent Garden and for taking the time to share your feedback with us!I am delighted to see that you had a great stay with us. We hope to see you again the next time you return to London for another excellent stay!

10/10 Excellent

Sarosh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very centrally located in Covent Gardens
Séjour de 2 nuits en mai 2024
Réponse de Brendan, Duty Manager le 23 mai 2024
Dear Sarosh,Thank you for choosing us at The Resident Covent Garden for your recent trip to London and for sharing your perfect rating and feedback. I'm delighted to hear that you enjoyed our central location in Covent Garden.As you discovered, our central location in Covent Garden offers easy access to a variety of attractions, restaurant and entertainment options, making it an ideal choice for exploring London. We are also located within a 5 minute walk of four London Underground stations, providing our Residents complete access to the entire city!Sarosh, thank you once again for your feedback and for choosing The Resident Covent Garden. We are looking forward to having the opportunity to host you again for another excellent stay!

10/10 Excellent

Jennifer, Mount Pleasant

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay here in Covent Garden. The area is great and close to tons of restaurants and you can walk a few miles and be at major attractions. The staff was great and just overall a very pleasant stay. The rooms were quiet which was great after a long day of sight seeing. We would easily stay here again.
Séjour de 5 nuits en avril 2024
Réponse de Brendan, Duty Manager le 16 mai 2024
Dear Jennifer,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London and for sharing your perfect rating and wonderful feedback with us! I am thrilled to hear that you loved your stay with us and that our location, team and quiet rooms were perfect for your needs.As you discovered, our extremely central location in Covent Garden offers convenient and easy access to the top restaurants and attractions in London, and I'm delighted that you found it to be ideal for your exploration of scenic London.I am very pleased that our team helped to make your stay enjoyable and pleasant. It is our goal to provide a comfortable and relaxing environment for our Residents, and I'm glad that our team took excellent care of you during your time with us.Jennifer, your recommendation means the world to us, and we would be honoured to have the opportunity to welcome you back to The Resident Covent Garden for another memorable stay!

8/10 Bien

Rahul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Overall a pleasant experience. Close to everything or most things that you’d want to see in London as a tourist. Quite a few restaurants / eateries in close proximity to the property. It is more aptly a bed and breakfast and not so much of a hotel . There is not a real lobby or restaurants on site. They have a check in area with a table and two Loungers and a window bench. That’s pretty much it for Lobby. Rooms are on the very small size. We had two suit cases and if you open both, besides your bed, that’s pretty much the room. Washroom is equally small with a tiny wash basin but has Molton Brown Toiletries. Overall , if you want to be close to the strand, Big Ben, Westminster Abbey, Covent Garden, Soho, Chasing Cross, shopping and dining but don’t mind extremely small quarters , you be pleasantly surprised. If you are expecting a hotel, especially if you are from North America, you may be disappointed with the size of the room and the toilet.
Séjour de 2 nuits en mai 2024
Réponse de Brendan, Duty Manager le 16 mai 2024
Dear Rahul,Thank you for choosing us at The Resident Covent Garden and for sharing your feedback with us. I'm pleased to see that you found our location convenient for exploring the top London attractions and that you enjoyed the proximity to the wonderful restaurants in Covent Garden!Regarding the layout of our property, we strive to provide a unique and comfortable experience for our residents. While we are designed more like a boutique hotel, we aim to offer all the essential amenities and comforts expected during a stay in central London.I would like to let you know that we do have different room categories available that have larger room sizes. The next time you return to London, I would love to help you select a room type that better fits your needs.Rahul, thank you for choosing The Resident Covent Garden, and we hope to have the opportunity to welcome you back for another stay in the future!

10/10 Excellent

Takayo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Brendan, Duty Manager le 6 mai 2024
Dear Takayo,Thank you for staying with us at The Resident Covent Garden and for leaving us a perfect rating! I am delighted you had a fantastic stay with us, and we hope to be able to welcome you again the next time you return to London!

10/10 Excellent

Henry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is in a great location. Next to many dining options and the theatre district. Hotel was very clean and my room was very quiet. Staff was very attentive. I would stay again
Séjour de 4 nuits en avril 2024
Réponse de Reception Team le 4 mai 2024
Dear Henry,Thank you for choosing us at The Resident Covent Garden and for sharing your excellent rating and feedback. I'm delighted to hear that you had a wonderful experience during your stay with us!I am extremely pleased that you found your room to be very nice and clean. Our top housekeeping team works hard to supply spotless rooms, and I am so glad to know that their work is noticed and appreciated! Additionally, our team takes great pride in providing excellent service, and we're thrilled that we made an excellent impression on you.Henry, your kind words mean a lot to us. We look forward to have the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Excellent

Sue

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfy beds, friendly staff, fancy toiletries, super shower, great for theatres, happy customer
Séjour de 2 nuits en mai 2024
Réponse de Tommy - Reception Team le 3 mai 2024
Dear Sue, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. The rooms are furnished with a mini kitchen along with the basic utility. Windows are equipped with a tripled glazed that should block out most of the noises from outside. Our housekeeping team is always working their utmost to make sure the rooms are cleaned, maintained, and well presented to a high standard. The hotel is located at the heart of London especially at Covent Garden. There are a variety of restaurants, bars, theatres, attractions, and more. Our reception team are knowledgeable of the neighbourhood and are happy to provide recommendations. We serve evening drinks from 6pm to 7pm every night. So that no one misses out on a complimentary glass of prosecco, red or white wine. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.

10/10 Excellent

Darlene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Tommy - Reception Team le 4 mai 2024
Dear Darlene, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Brendan, Duty Manager le 23 mai 2024
Dear Robert,Thank you for staying with us at The Resident Covent Garden! We are delighted to have received your excellent rating and to know that you had a great stay with us! We look forward to welcoming you back to our hotel the next time you return to London.

10/10 Excellent

Lynn

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff responded immediately after I emailed them that I thought I had left an item behind in my room. They found the item and offered a couple options for restoring it to me. They were always helpful and polite during our email and phone exchanges. I am extremely grateful that due to their gracious help my left behind item will be mailed to me shortly.
Séjour de 4 nuits en avril 2024
Réponse de Brendan, Duty Manager le 1 mai 2024
Dear Lynn,Thank you for choosing The Resident Covent Garden and for taking the time to share your excellent rating and wonderful feedback with us!I'm delighted to see that our team provided exceptional service and assistance during your recent stay. Ensuring that our Residents feel supported and well taken care of is our priority, and I am thrilled that our team responded quickly and professionally to your inquiry about your left-behind item.Your kind words about our team's helpfulness and politeness mean a lot, and I will be sure to share your feedback with everyone! We're grateful for the opportunity to assist you and ensure that your experience with us was positive and stress-free.Lynn, the next time you return to London, we hope to be able to see you again! We would love to have the opportunity to welcome you back to The Resident Covent Garden for another wonderful stay!

10/10 Excellent

Alexis X

Voyage en famille
Very nice room! All clean and awesome staff!
Séjour de 3 nuits en avril 2024
Réponse de Brendan, Duty Manager le 28 avr. 2024
Dear Alexis,Thank you for choosing us at The Resident Covent Garden and for sharing your excellent rating and feedback. I'm delighted to hear that you had a wonderful experience during your stay with us!I am extremely pleased that you found your room to be very nice and clean. Our top housekeeping team works hard to supply spotless rooms, and I am so glad to know that their work is noticed and appreciated! Additionally, our team takes great pride in providing excellent service, and we're thrilled that we made an excellent impression on you.Alexis, your kind words mean a lot to us. We look forward to have the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Excellent

Stuart

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Amazing showers. Super quiet. Comfy beds
Séjour de 4 nuits en avril 2024
Réponse de Brendan, Duty Manager le 28 avr. 2024
Dear Stuart,Thank you for choosing The Resident Covent Garden and for sharing your perfect rating and feedback with us!I agree, our central location in Covent Garden is perfectly located in the heart of London. It is a highlight for our Residents, and we're pleased that it contributed positively to your visit. Being situated in such a prime location means our Residents have easy access to the top attractions and amenities in London!I'm also thrilled to know that you enjoyed our amazing showers, quiet environment and comfy beds. Our windows are all triple-glazed to minimise all noise in the room, and our showers are the highlight of the bathroom - simply incredible!Stuart, thank you once again for your kind words and excellent feedback. We look forward to having the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Excellent

peggy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There are no words adequate enough to describe how amazing this hotel and its staff was. They epitomize hospitality and I will return soon🙏
Séjour de 4 nuits en avril 2024
Réponse de Brendan, Duty Manager le 28 avr. 2024
Dear Peggy,Thank you for choosing us at The Resident Covent Garden for your recent trip to London! I would also like to thank you for taking the time to share your wonderful feedback with us. I am thrilled to see that you had an fantastic experience during your stay!It is amongst our top priorities to provide exceptional service and create memorable experiences for our Residents, and I'm delighted that our team exceeded expectations! I will be sure to share your lovely comments with every member of our team and they will be overjoyed to hear your words.Peggy, we look forward to you returning to London! All of us at The Resident Covent Garden can't wait to host you again for another excellent stay!

10/10 Excellent

Nataliia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love 💕
Séjour de 2 nuits en avril 2024
Réponse de Brendan, Duty Manager le 28 avr. 2024
Dear Nataliia,Thank you for choosing The Resident Covent Garden for your recent trip to London and for sharing your perfect rating with us. I am delighted to hear that you had a lovely experience during your stay! I am thrilled to know that you loved your time with us. We hope to be able to welcome you again the next time you return to London for another excellent stay!

8/10 Bien

Darren

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was convenient to all our needs.
Séjour de 2 nuits en avril 2024
Réponse de Tommy - Reception Team le 20 avr. 2024
Dear Darren, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. We hope to see you again in the future.

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved it!
Séjour de 2 nuits en avril 2024
Réponse de Tommy - Reception Team le 20 avr. 2024
Dear Elizabeth, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. As you have noted. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. We hope to see you again in the future.

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic location, staff, and room. It was really quiet, the bed was great, and the shower is great. Would absolutely stay here again.
Séjour de 4 nuits en avril 2024
Réponse de Brendan, Duty Manager le 9 avr. 2024
Dear Frank,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London and for taking the time to share your positive comments with us! I am delighted to see that you had a fantastic experience during your time with us and that you found your overall stay to be excellent.Ensuring a peaceful and comfortable stay for our Residents is any hotel's top priority, and I'm thrilled to see that you found your room to be quiet and the bed comfortable. Despite being in the middle of downtown London, our windows are triple-glazed! As you discovered, even our rooms on the lower levels and facing the street have very little noise coming in from the outside. I also agree that our showers are excellent, I wish I had one in my house! Frank, thank you for your recommendation! We are glad to see that you would return to stay with us the next time you return to London, and we are looking forward to seeing you again soon for another fantastic stay!

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location to restaurants, coffee shops, sites, underground.
Séjour de 4 nuits en avril 2024
Réponse de Brendan, Duty Manager le 6 avr. 2024
Dear James,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. We greatly appreciate you taking the time to share your positive feedback! I'm delighted to see that you found our hotel's location to be convenient for exploring the vibrant surroundings of Covent Garden.Being situated in such a central location means that our Residents have easy access to an abundance of restaurants, coffee shops, and popular attractions in the area. Additionally, our proximity to four London Underground stations ensures ease of travel around London, allowing you to make the most of your visit to the city.James, we appreciate your recommendation and would love to see you again the next time your return to London for another excellent stay!

10/10 Excellent

Neal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location, staff assistance
Séjour de 3 nuits en mars 2024
Réponse de Eva Rodriguez le 4 avr. 2024
Dear Neal,Thank you very much for sharing your thoughts with us!We are thrilled that you have found your location convenient for your plans in London.Hopefully you could enjoy of the many London attractions that are walking distance from our property.Neal, our team appreciates that you have chosen us for your last stay in London and we would love to have the opportunity of welcoming you back!Kindly,Eva RodriguezReception team.

10/10 Excellent

SHANNON, NOBLESVILLE

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the moment we booked, checked in, and enjoyed our stay with The Resident Covent Garden…perfection. The friends (staff) who made our stay unbelievably comfortable and welcoming are the most professional, friendly, and cannot be matched. The location is the best. Covent Garden is the most fun area with so much to do. We will be back!
Séjour de 4 nuits en mars 2024
Réponse de Eva Rodriguez le 4 avr. 2024
Dear Shannon,Thank you very much for sharing your your experience with us.We are delighted that you have enjoyed your time with us!! It is lovely to learn that you found our location convenient for your needs and we hope that you have enjoyed of the multiple attractions that we have within walking distance.Our reception team really appreciates your kind words!! We always give our very best to make sure that you have an amazing time.Very looking forward to welcoming you back next time you come to London!!Kindly,Eva Rodriguez.Reception team.

10/10 Excellent

Daniel, Hialeah

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at the front dest were so professional and go beyond, we were celebrating my daughter's 15 birthday and they had something special prepared for her in our room. Thank you so much for your kindness.
Séjour de 3 nuits en mars 2024
Réponse de Brendan, Duty Manager le 26 mars 2024
Dear Daniel,Thank you for choosing to celebrate your daughter's quinceañera with us at The Resident Covent Garden, and for taking the time to share your wonderful feedback. I'm thrilled to see that our team provided you with exceptional service and made your daughter's 15th birthday celebration extra special!It warms my heart to know that our efforts to make your stay a special one were appreciated and that we could contribute to making your daughter's birthday memorable. Your kind words will be shared with our entire team as recognition of their professionalism, kindness and hospitality.I'm delighted that you chose to celebrate this special occasion with us, and we hope that your daughter had a fantastic birthday experience. Daniel, the next time you return to London, we hope to be able to see you again for another fantastic stay!

10/10 Excellent

Olatunde, Richmond

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were great. They catered to our needs with small kids. The location is 2mins away from everything Covent garden has to offer and bus and underground routes.
Séjour de 3 nuits en mars 2024
Réponse de Tommy - Reception Team le 25 mars 2024
Dear Olatunde, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. As you have noted. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to see you again for your next future stay.

10/10 Excellent

Brandon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was incredibly friendly and helpful with all my questions and concerns. Convenient location to the Strand
Séjour de 1 nuit en mars 2024
Réponse de Brendan, Duty Manager le 19 mars 2024
Dear Brandon,Thank you for choosing to stay with us at The Resident Covent Garden during your recent trip to London! We are delighted to receive your rating and see your positive feedback about your stay.I am heartened to see that you found our team extremely friendly and helpful. One of our top priorities is to provide exceptional service and to ensure that our guests have a comfortable and memorable stay, and I'm delighted to see that we have succeeded in our goal.I am also glad that you found our location convenient, right along The Strand. We are within walking distance of four London Underground stations and many bus stops, allowing our Residents complete access to our bustling city!Brandon, the next time you return to London, we would love to see you again! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another enjoyable stay.

10/10 Excellent

Daniel

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, friendly staff, would highly recommend this hotel.
Séjour de 3 nuits en mars 2024
Réponse de Brendan, Duty Manager le 13 mars 2024
Dear Daniel,Thank you for choosing us at The Resident Covent Garden and for taking the time to share your experience with us! We appreciate your wonderful feedback about your stay.I'm delighted to see that you enjoyed our fantastically-central location and found our lovely team friendly. It warms my heart that you enjoyed your stay with us so much that you would recommend us to others. We are delighted to have met your expectations!Daniel, we look forward to the pleasure of welcoming you back to The Resident Covent Garden for another fantastic stay!

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, hotel was clean and well groomed. The hotel staff were all incredibly friendly and efficient all
Séjour de 1 nuit en mars 2024
Réponse de Joel Abaquin le 8 mars 2024
Dear Kevin,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 Excellent

Magda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was an amazing experience! The staff the location Amazing!
Séjour de 1 nuit en mars 2024
Réponse de Joel Abaquin le 8 mars 2024
Dear Magda,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 Excellent

Kaori

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ロンドンの中心地にあり地下鉄やバスもすぐ利用でき立地も最高です。ホテルは清潔で部屋はコンパクトに必要なものヘアドライヤー、電子レンジ、浄水器、アイロンが揃っていて、とても居心地がよかったです。そして何よりもスタッフが親切なこと、到着した時にもらったWelcomeCardが手書きでイラストまで描いてあったのです!感激して持って帰りました。本当におすすめのホテルです!
Séjour de 3 nuits en février 2024
Réponse de Tommy - Reception Team le 5 mars 2024
親愛なるKaori、親切なレビューとフィードバックをありがとう。 ホテルの清掃が行き届いており、設備も整っていると感じていただけて大変嬉しく思います。 私たちのハウスキーピングは、お部屋がお客様の標準に保たれるよう常に熱心に取り組んでいます。 ホテル内にはバーやレストランの施設はございません。 近隣にはたくさんのホテルがあり、すべてホテルから徒歩5〜10分以内にあります。 当社のチームメンバーはこの分野に精通しており、推奨事項について喜んでお手伝いいたします。 ただし、地元のコーヒーショップの1つと提携しています。 オプションで朝食をお部屋まで配達するサービスをご利用いただけます。 朝食メニューの注文は到着時に提供されるか、後でリクエストされます。 毎晩18時から19時まではイブニングドリンクもご用意しております。 無料のプロセッコ、赤、白ワインを見逃す人はいません。 窓は三重ガラスになっており、外からの騒音はほとんど遮断されます。 快適にお休みいただけたとのこと、誠にありがとうございます。 ザ レジデント コベント ガーデンにご宿泊いただきありがとうございます。またのお越しをお待ちしております。

10/10 Excellent

Shani

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a wonderful stay at this property. The staff were fabulous and went the extra mile for guests. You can tell that it is under great management and they care about customer service. We loved the free happy hour of bubbles and wine - this was a lovely touch for guests. The hotel felt luxurious on all levels and surprisingly we did not hear any street noise or disturbance. Thank you for a wonderful stay, we will be back.
Séjour de 1 nuit en février 2024
Réponse de Brendan, Duty Manager le 2 mars 2024
Dear Shani,Thank you for choosing to stay with us at The Resident Covent Garden and for your perfect rating and your wonderful feedback about your stay!I am heartened to see that you had a fabulous experience with our team and that they went the extra mile for you. Providing exceptional service and ensuring our Residents are cared for are our top priorities, and I'm thrilled that we exceeded your expectations!I'm delighted that you enjoyed our evening drinks where we serve complimentary glasses of wine and prosecco – we agree that it's a lovely touch for our Residents. Your compliments about the hotel feeling luxurious on all levels are truly appreciated by all the team.Shani, I am pleased to see that you plan on returning to stay with us! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another wonderful stay!

10/10 Excellent

Svetlana, Vancouver

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like everything about this hotel: location very convenient, room is small, but cozy and comfortable, good amenities and comfortable bed. Staff and service just perfect! I would recommend this hotel to everyone!
Séjour de 4 nuits en février 2024
Réponse de Brendan, Duty Manager le 1 mars 2024
Dear Svetlana,Thank you for choosing to stay with us at The Resident Covent Garden! I am delighted to see your wonderful review and excellent rating!I am very pleased to see that you liked everything about The Resident Covent Garden. To know that you found our location very convenient, your room cosy and comfortable and the amenities satisfactory is to know that we have done our job! I'm especially pleased that you had a positive experience with our team and service, and we appreciate your recommendation to your friends and family. Our maintenance team member Oleg enjoyed speaking with you during your stay with us!Svetlana, the next time your return to London, we would love to have the opportunity to host you again! We look forward to welcoming you back to The Resident Covent Garden for another excellent stay!

10/10 Excellent

JUNHYEONG

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2024
Réponse de Joel Abaquin le 29 févr. 2024
Dear Junhyeong, Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. I am delighted to see your perfect score. Thank you for letting us know you had a fantastic stay, and we hope to see you again the next time you visit London!

10/10 Excellent

Anthony

Séjour de 1 nuit en février 2024
Réponse de Joel Abaquin le 29 févr. 2024
Dear Anthony,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. I am delighted to see your perfect score. Thank you for letting us know you had a fantastic stay, and we hope to see you again the next time you visit London!