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Avis sur The Clermont London, Victoria

4 out of 5
The Clermont London, Victoria
101 Buckingham Palace Road, London, England

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 913 avis sur 1216." "
Note des voyageurs de 8 (Bien), d’après 201 avis sur 1216." "
Note des voyageurs de 6 (Satisfaisant), d’après 61 avis sur 1216." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 1216." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 1216." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Jean

Voyage en couple
Les points forts : Propreté et personnel et service
A very British style hotel, impressive lobby, excellent location, with the underground and train station right next to it, 5 minutes from Buckingham and wonderful Belgravia area with many excellent restaurants.
Séjour de 4 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Jean,Thank you very much for your fantastic feedback! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 Excellent

Stéphanie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hôtel! Aspect historique mais très bien rénové. Super emplacement, à distance de marche de nombreux attraits et quartiers à visiter. Facilement accessible par train et par bus (au dessus de la gare Victoria). Chambres petites, confortables, silencieuses, literie de qualité. Excellent petit déjeuner buffet. Personnel attentionné et sympathique. J’y retournerais sans hésiter.
Séjour de 4 nuits en avril 2024
Réponse de Natasha Ludlow - General Manager le 28 avr. 2024
Dear Stephanie,Thank you very much for your fantastic review! I am more than happy to know you enjoyed your stay with us and my team looked after you so well. We hope to see you again soon. many thanks, Natasha

10/10 Excellent

Pascale

Séjour de 3 nuits en mars 2024
Réponse de Natasha Ludlow - General Manager le 23 avr. 2024
Dear Pascale,Thank you very much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

Sophie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propre silencieux petit dejeuner superbe personnel sympathique
Séjour de 3 nuits en février 2024
Réponse de Natasha Ludlow - General Manager le 5 mars 2024
Dear Sophie,Thank you very much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon, many thanks, Natasha

10/10 Excellent

CORINNE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Natasha - General Manager le 7 févr. 2024
Dear Corinne,Thank you very much for your amazing review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

Aurelien

Séjour de 2 nuits en janvier 2024
Réponse de Natasha - General Manager le 30 janv. 2024
Dear Aurelien,Thank you very much for your fantastic feedback! It's a truly pleasure to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

Caroline

Séjour de 4 nuits en janvier 2024
Réponse de Natasha Ludlow - General Manager le 18 janv. 2024
Dear Caroline,Thank you very much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel agréable et bien situé. La chambre est tout aussi agréable mais manque de rangement (tablettes dans le dressing)
Séjour de 3 nuits en décembre 2023
Réponse de Natasha - General Manager le 9 janv. 2024
Dear Guest,Thank you very much for your review! I am more than happy to know you had a pleasant stay with us and found the hotel location most convenient. We hope to see you again soon. many thanks, Natasha

8/10 Bien

sandrine

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
hébergement tres bien malheureusement le personnel ne parle pas francais comme indiquer sur le site
Séjour de 2 nuits en décembre 2023
Réponse de Natasha - General Manager le 9 janv. 2024
Dear Sandrine,Thank you for your review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Natasha - General Manager le 9 janv. 2024
Dear Guest,Thank you very much for your fantastic 10/10 review! I am delighted to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

sabah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Natasha - General Manager le 9 janv. 2024
Dear Sabah,Thank you very much for your fantastic 10/10 review! I am delighted to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

8/10 Bien

stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belle décoration, cependant, un seul ascenceur était fonctionnel, donc beaucoup d'attente surtout le matin
Séjour de 4 nuits en novembre 2023
Réponse de Natasha - General Manager le 23 nov. 2023
Dear Stephanie,Thank you very much for your lovely feedback! The unforeseeable malfunction in one of the lifts was reported and dealt with by our engineering team and, whilst I understand it might have inconvenienced you at the time, I trust it was resolved within a reasonable time frame and resumed service shortly after. I'm pleased however that overall, you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

Nathalie

Séjour de 2 nuits en novembre 2023
Réponse de Natasha - General Manager le 14 nov. 2023
Dear Nathalie,Thank you very much for your amazing 10/10 review! I am delighted to know you enjoyed your stay with us and we look forward to welcoming you back soon. many thanks, Natasha - General Manager

10/10 Excellent

rudy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Natasha - General Manager le 24 oct. 2023
Dear Rudy,Thank you very much for your fantastic feedback! It's a truly pleasure to know you enjoyed your stay with us and we look forward to welcoming you back soon many thanks, Natasha

10/10 Excellent

Guillaume

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Natasha - General Manager le 28 août 2023
Dear Guillaume,Thank you very much for your fantastic rating! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel situe dans la gare Victoria carrément ce qui est très appréciable pas de taxi ou autre moyen de locomotion à prendre. Hôtel très beau style victorien petit déjeuner copieux et varie
Séjour de 4 nuits en juillet 2023
Réponse de Natasha - General Manager le 1 août 2023
Dear Sandra,Thank you very much for your fantastic feedback! I am delighted to know you had a beautiful experience with us and found the hotel location most convenient. We look forward to welcoming you back soon. many thanks, Natasha

10/10 Excellent

Alexandre

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magnifique hôtel au centre de Londres. Super emplacement à côté de la gare Victoria, Métro, arrêt de bus de ville et bus touristique devant la porte, pratique pour visiter la ville. Personnel agréable et souriant. Notre chambre (catégorie supérieure) était spacieuse et moderne, parfaite pour trois (canapé lit confortable pour notre fils). La salle de bains par contre très petite. Bon petit déjeuner à l'anglaise mais aussi fruits, viennoiseries etc..
Séjour de 5 nuits en février 2023
Réponse de The Team at The Clermont Victoria le 12 mars 2023
Thanks so much for your 5 star review!

8/10 Bien

Paul

Séjour de 2 nuits en janvier 2023
Réponse de Natasha - General Manager le 23 janv. 2023
Dear Paul,Thank you very much for your feedback! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

Amira

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accueil chaleureux, personnel attentionné, hôtel magnifique chargé d'histoire
Réponse de Natasha - General Manager le 17 janv. 2023
Dear Amira,Thank you very much for your amazing feedback! I am delighted to know you enjoyed your time with us and my team made you feel so welcome and looked after you so well. We hope to see you again soon. many thanks, Natasha

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2023
Réponse de Natasha - General Manager le 17 janv. 2023
Dear Sarah,Thank you very much for your outstanding 10/10 review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

Walid

Séjour de 2 nuits en janvier 2023
Réponse de The Team at The Clermont Victoria le 9 janv. 2023
Thanks so much for your 10 / 10 review!

10/10 Excellent

Dany

Séjour de 3 nuits en septembre 2022
Réponse de The Team at The Clermont Victoria le 3 janv. 2023
Thanks for your review!

10/10 Excellent

FRANCOIS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Week-end Londonien
Séjour en famille avec ma femme et ma fille. L’Hotel est dans le pur style londonien et parfaitement bien placé.
Séjour de 3 nuits en septembre 2022
Réponse de The Team at The Clermont Victoria le 8 sept. 2022
Thanks so much for your 10 / 10 review!

10/10 Excellent

Catherine

Séjour de 2 nuits en août 2022
Réponse de The Team at The Clermont Victoria le 19 août 2022
Thanks so much for your 10 / 10 review!

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
On voudrait rester plus longtemps
Semaine de rêve pour fêter le jubilée de la Reine. Personnel merveilleux et très attentionné. Chambre et lit très confortable.
Séjour de 7 nuits en mai 2022
Réponse de Natasha - General Manager le 10 juin 2022
Dear Lisa, Thank you very much for your amazing feedback! I am delighted to know you had a beautiful experience with us and my team looked after you so well. We hope to see you again soon. many thanks,

8/10 Bien

joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2022

10/10 Excellent

chandelle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful old hotel. Well kept and maintained. Very friendly staff. Wine, beer, soft drinks and snack in the room.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Steve

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff are very helpful and polite. The rooms are spotless. The location was ideal for our needs. Great nights sleep, in very comfy bed. Beautiful hotel.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Christina Ann

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our first trip to London and this hotel did not disappoint. Our room was clean, cold and fully stocked with everything we could need. The heated towel holder was a nice touch! If there was something we needed, the staff responded to our request within minutes. I cannot say enough wonderful things about this hotel and its perfect location. I would also like to thank Mohammad for all of his assistance. What a tremendous help he was! And finally, we had dinner in The Soak our last night there - the fried calamari was fantastic! I love a hotel that goes beyond the basics to ensure you have a pleasant stay. Thank you for such a wonderful experience.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Rae

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, clean. Walking distance to many attractions, shopping and food. Friendly staff, decent breakfast buffet for additional cost. Tour bus pick up in front of hotel. Hotel entrance/exit through Victoria Station, room key needed to access. Gilchrist & Soames toiletries. Includes mini bar. King sz bed.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Susan

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Excellent value
Séjour de 1 nuit en mai 2024

10/10 Excellent

sheldon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were in the center of things very walkable area but heavy traffic and large crowds next to Victoria station
Séjour de 2 nuits en mai 2024

10/10 Excellent

sheldon

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Terrific helpful courteous staff only draw back is our room had no dresser so for five days we had to live out of our suitcases. But otherwise a great hotel ten minute walk from Buckingham palace.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Chloe

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous building, great amenities, lovely bar and restaurant and really comfortable rooms
Séjour de 6 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Chloe,Thank you so much for your fantastic feedback! I am delighted to know you had such a comfortable stay with us and we look forward to welcoming you back soon. many thanks, Natasha

10/10 Excellent

Lisa, Ruse

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was huge and bed was comfortable. Great location. Heaps of food options around. Would be good if there were other options for breakfast other than a Buffett but we went to the many options outside the Hotel. Would stay here again.
Séjour de 5 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Lisa,Thank you so much for your amazing feedback! I am delighted to know you enjoyed your stay with us as well as the hotel location. We hope to see you again soon. many thanks, Natasha

10/10 Excellent

Christine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was amazing. The location fabulous and the bedding luxurious. Walking distance to the train.
Séjour de 1 nuit en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Christine,Thank you very much for your amazing review! I am more than happy to know you enjoyed your stay with us and my team looked after you so well. We hope to see you again soon. many thanks, Natasha

10/10 Excellent

Sarah C

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything exceeded expectations
Séjour de 5 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Sarah,Thank you very much for your amazing feedback! I am delighted to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

Mark, CARMEL

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and very nice front desk staff. Next to Victoria station so easy access to underground
Séjour de 4 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Marck,Thank you very much for your fantastic feedback! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 Excellent

Carmen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had the most amazing stay at the Clermont! It is immaculate and the location is excellent. We Love London!!
Séjour de 6 nuits en avril 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Carmen,Thank you very much for your fantastic feedback! I am delighted to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the mainnnnn attractions in London. many thanks, Natasha

10/10 Excellent

Kazuhiro

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good service
Séjour de 2 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Kazuhiro,Thank you very much for your amazing review! I am more than happy to know you enjoyed your stay with us and my team looked after you so well. We hope to see you again soon. many thanks, Natasha

8/10 Bien

Barbara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was centrally located in the city.
Séjour de 1 nuit en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Barbara,Thank you very much for your lovely feedback! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 Excellent

Billy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast was excellent, great location, staff takes care of you and the hotel was very clean and beautiful.
Séjour de 7 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Billy,Thank you very much for your amazing feedback! I am delighted to know you had a beautiful experience with us and my team looked after you so well. We hope to see you again soon. many thanks, Natasha

8/10 Bien

Masako, Gresham

Voyage en famille
Les points forts : Propreté et équipements
Very convenient location.
Séjour de 6 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Madako,Thank you very much for your review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 Excellent

Caleb

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Clermont was both full of comfort and luxury and took both my new wife and my breaths away.
Séjour de 2 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Caleb,Thank you very much for your amazing feedback! I am delighted to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

Jin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice location
Séjour de 3 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Jin,Thank you for your review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

8/10 Bien

Emma

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel. Bit of a maze but fun to explore. Had an iron in the room but didn’t work. We didn’t bother reporting at the time as needed to head out. Well sound insulated rooms. A comfortable stay in central London.
Séjour de 1 nuit en avril 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Emma,Thank you very much for your review! I am more than happy to know you had a beautiful experience with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

Selena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely place great location very good breakfast.
Séjour de 3 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Selena,Thank you very much for your review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

John Joseph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay was awesome. The employees were very nice and extremely helpful even found an adapter for my phone. The food in the restaurant was top notch this is my go to place to stay when in London. PS Most of all the great tourist sites are about. 15 minute walk from the Clermont.
Séjour de 6 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear John Joseph,Thank you so much for your fantastic feedback! I am more than happy to know you enjoyed your stay with us and found my team so helpful. We look forward to welcoming you back soon. many thanks, Natasha

10/10 Excellent

Tracy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel was excellent with courteous staff and very quiet and comfortable rooms. We would definitely stay at the Clermont again!
Séjour de 6 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Tracy,Thank you so much for your review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 Excellent

Elisabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Natasha Ludlow - General Manager le 24 mai 2024
Dear Elisabteh,Thank you very much for your review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha