Avis sur Soho Residences by Allô Housing
Soho Residences by Allô Housing
79 Beak Street, London, England
Avis
4,6
7,4/10
Propreté
4,6/10
Personnel et service
8,0/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
Avis
Voyage en famille
29 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2019
Réponse de Customer Care Team le 2 janv. 2020
Thank you very much for the time you spent to share your personal impressions of your stay We always welcome feedback, as it allows us to continually improve the experience we create for our guests.
2/10 Horrible
Robert
Voyage d’affaires
13 sept. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Robert
Séjour de 2 nuits en septembre 2019
Réponse de Customer Care Team le 16 sept. 2019
Dear Robert,
Thank you for sharing this review. We kindly ask you if you can give us some more information regarding the issues that you had during your stay in order to take action and understand a bit better this lower score.
Thank you very much.
Your Customer Care Team
6/10 Satisfaisant
Voyageur vérifié
Voyage en groupe
2 sept. 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Reluctant to recommend
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de Customer Care Team le 3 sept. 2019
Dear Guest,
We strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We have taken note of all your comments and forward to our Management Team in order to improve the service and Future Improvements.
Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.
Kind regards,
Your Customer Care Team