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Avis sur Sloane Square Hotel

4 out of 5
Sloane Square Hotel
7–12 Sloane Square, London, England

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 448 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 376 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 118 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 38 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 20 avis sur 1000." "

8,8/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Chantal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
RAS excellent hôtel à tous points de vue
Séjour de 4 nuits en mars 2024
Réponse de Stuart Coombes, Front of House Manager le 25 mars 2024
Dear Chantal, thank you so very much for taking the time to leave your review. We are thrilled to read about your wonderful time our hotel and found everything excellent. It was a pleasure to have you as our guest and we look forward to welcoming you back soon.

8/10 Bien

Joachim

Séjour de 3 nuits en septembre 2023
Réponse de Stuart Coombes le 30 nov. 2023
Dear Joachim, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

8/10 Bien

OLIVIER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023

4/10 Médiocre

Jean Luc

Séjour de 1 nuit en mars 2023

10/10 Excellent

pierre

Les points forts : Propreté, personnel et service, équipements
Professionnalisme du personnel et très gentil, hôtel central. Décoration moyenne pour l’emplacement de prestige. A besoin de mise au goût du jour. Je reviendrai dans cet hôtel
Séjour de 3 nuits en avril 2022

10/10 Excellent

Antoinette

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Emplacement de l'hôtel très bien les photos ne sont pas conforme à la réalité de l'hôtel
Séjour de 3 nuits en novembre 2019

10/10 Excellent

christian

Séjour de 2 nuits en octobre 2019

4/10 Médiocre

Sylvaine

Les points faibles : Personnel et service
Séjour de 2 nuits en juillet 2019

8/10 Bien

emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour à Sloane square
Un bon moment en plein Londres; hôtel bien situé et confortable
Séjour de 1 nuit en mai 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2019

8/10 Bien

christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2019

8/10 Bien

Antoinette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2018

6/10 Satisfaisant

Bo William

Situation excellente, accueil sympathique, mais très petite chambre.
Séjour de 2 nuits en novembre 2018

8/10 Bien

Jerome

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour d'affaires à Londres
Excellent emplacement. Service efficace et aimable
Séjour de 3 nuits en septembre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfaite et chaleureuse
Séjour de 3 nuits en juin 2018

4/10 Médiocre

Bernard

Les points forts : Propreté
Les points faibles : Confort de la chambre
Hôtel bien situé chambre très inconfortable
Hôtel très bien situé, si l’entree et l’ascenceur ont été très joliment refaits,ce n’est pas le cas de la chambre donnant sur un mur,avec une literie épouvantable et surtout une salle de bains très laide ,pièce entièrement carrelée avec un mini lavabo au ras des toilettes et un trou pour la douche...

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bien placé
Hôtel bien placé proche de Knightsbridge et King's Road. Le métro est juste en bas également. Beaucoup de restaurants à proximité. Les chambres sont propres et bien décorées, mais sont malheureusement très petites (même les exécutives) et très mal insonorisées en intérieur. On peut suivre les conversations des chambres voisines en en distinguant les mots...

8/10 Bien

AGS, Geneve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emplacement de premier ordre - Excellent service. Formalités d'enregistrement efficaces

8/10 Bien

Loré, Manage

Les points forts : Propreté, personnel et service, confort de la chambre
hôtel très bien situé
Hôtel proche du métro, des arrêts de bus, de restos, pubs, magasins... Personnel discret et fort sympathique, prêt à rendre service Lit très confortable

8/10 Bien

Hugues, Versailles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sloane Square hotel
Un excellent emplacement en face du tube, point fort pour la salle de petit déjeuner avec une vue sur la place et un accueil comme à la maison !

8/10 Bien

Frédéric, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel, très bien situé
Hôtel de très bonne qualité idéalement situé sur un square animé à 2 pas du métro en plein Chelsea. Chambre et personnel, très bien!

8/10 Bien

Reintje

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Het was een gezellig hotel. Medewerkers waren vriendelijk. Hotel kamer was echt Engels. Bed was heel goed. Enige minpunt was de douche. Deze was zeer klein. Kon er nog net in. Verder lag het hotel centraal gelegen. Metro en bus aan de overkant. En Knightsbridge was ong 15 min lopen. Zeker een aanrader, dit hotel.
Séjour de 3 nuits en mai 2024
Réponse de Stuart Coombes le 16 mai 2024
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are glad you enjoyed your stay at our hotel, and the hospitality of the hotel. It was a pleasure to have you at our hotel. Thank you once again for choosing us, and we look forward to serving you in the future! Warm regards

8/10 Bien

SEAN

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The housekeeping was uneven.
Séjour de 6 nuits en mai 2024
Réponse de Stuart Coombes, Front of House Manager le 16 mai 2024
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are glad you enjoyed your stay at our hotel, and the hospitality of the hotel. It was a pleasure to have you at our hotel. Thank you once again for choosing us, and we look forward to serving you in the future! Warm regards

8/10 Bien

Evgenia

The worst shower
Séjour de 3 nuits en mai 2024
Réponse de Stuart Coombes Front Of House Manager le 4 mai 2024
Dear Evgenia, Thank you so much for taking the time to leave us a review! We truly appreciate your feedback. We apologise as you were not satisfied with the shower, the same has been forwarded to the relevant department to improve our amenities further. It was a pleasure to have you at our hotel. Thank you once again for choosing us, and we look forward to serving you in the future and hopefully making it memorable and up to your expectations! Warm regards

10/10 Excellent

Margaret

Great location. Good shopping
Séjour de 1 nuit en mai 2024
Réponse de Stuart Coombes Front Of House Manager le 3 mai 2024
Dear Margaret, Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are glad you enjoyed your stay at our hotel, and found the location of the hotel with the shopping opportunities around helpful. It was a pleasure to have you at our hotel. Thank you once again for choosing us, and we look forward to serving you in the future!

10/10 Excellent

Maura

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property. Excellent location. Helpful staff
Séjour de 7 nuits en avril 2024
Réponse de Stuart Coombes, Front of House Manager le 15 avr. 2024
Dear Maura, Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are glad you enjoyed your stay at our hotel and found the location and our staff up to your expectations. It was a pleasure to have you as our guest. Thank you once again for choosing us, and we look forward to serving you better in the future!

10/10 Excellent

Carol

Séjour de 1 nuit en avril 2024
Réponse de Stuart Coombes, Front of House Manager le 23 avr. 2024
Dear Carol, Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are glad you enjoyed your stay at our hotel. It was a pleasure to have you as our guest. Thank you once again for choosing us, and we look forward to serving you better in the future! Warm regards.

6/10 Satisfaisant

Mark, De Soto

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was well appointed, but small, especially the bathroom, and most especially the shower. property was very clean, and th staff was great.
Séjour de 1 nuit en mars 2024
Réponse de Stuart Coombes le 25 mars 2024
Dear Mark, thank you so very much for taking the time to leave your review. We are thrilled to read about your wonderful time our hotel and found everything excellent. It was a pleasure to have you as our guest and we look forward to welcoming you back soon.

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was exceptionally helpful and attentive. WiFi can be pretty sketchy in parts of the hotel. Location can’t be beat.
Séjour de 3 nuits en mars 2024
Réponse de Stuart Coombes, Front of House Manager le 22 mars 2024
Dear Charles, thank you so very much for taking the time to leave your review. We are thrilled to read about your wonderful time our hotel. I am glad to hear that you liked the hotel's location and the staff. We apologise for the struggles you faced with the Wi-Fi, the same has been forwarded to appropriate team for rectification. It was a pleasure to have you as our guest and we look forward to welcoming you back soon hopefully .

4/10 Médiocre

David

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
good location
Séjour de 1 nuit en mars 2024
Réponse de Stuart Coombes, Front of House Manager le 12 mars 2024
Dear David, thank you so very much for taking the time to leave your review. We are thrilled to know that you were happy about the location of the hotel. As I can see you rated us 2 out of 5 and would like to know what we can do to serve you better for your next stay with us. It was a pleasure to have you as our guest and we look forward to welcoming you back soon.

10/10 Excellent

Sang-Chul

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Stuart Coombes le 26 janv. 2024
Dear Sang-Chul, thank you so very much for taking the time to leave your review. We are thrilled to read your wonderful feedback about our hotel. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

8/10 Bien

Ferhat

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Stuart Coombes le 10 janv. 2024
Dear Ferhat, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

8/10 Bien

Veronica

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Poor lighting. Other than that, it was ok.
Séjour de 1 nuit en décembre 2023
Réponse de Stuart Coombes le 9 janv. 2024
Dear Veronica, We are thrilled to read your wonderful feedback about our hotel. Your suggestion has been forwarded to the relevant departments. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon. Sincerely,Stuart Coombes,front-of-house of House Manager

8/10 Bien

May-Lis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Flott hotell i fint område
Veldig imøtekommende personale, blid, hyggelig og gjorde oppholdet til et flott minne. Gave på nyttårsaften og bobler til frokost som ekstra minne.
Séjour de 4 nuits en décembre 2023
Réponse de Stuart Coombes le 10 janv. 2024
Dear May-lis, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

10/10 Excellent

Kristina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pole position
Fantastic location with great bus and tube options to get you everywhere, and great dining options across a range of price points including the fabulous pre theatre menu at the Botanist right next door. Easy walking distance to Knightsbridge, and Hyde Park. Only down side in my room was the thumping bass from the downstairs nightclub on the weekend.
Séjour de 15 nuits en décembre 2023
Réponse de Stuart Coombes le 7 janv. 2024
Dear Kristina, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. Regarding your feedback about the Bass issue from the Nightclub, the relative department has been informed to take corrective action to avoid such experiences in the future. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, front-of-house of House Manager

10/10 Excellent

Susanne, Balwyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Stuart Coombes le 29 déc. 2023
Dear Susanne, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

10/10 Excellent

HYUNJUNG

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en décembre 2023
Réponse de Stuart Coombes le 29 déc. 2023
Dear Hyunjung, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

8/10 Bien

Abigail

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de Stuart Coombes le 29 déc. 2023
Dear Abigail, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

10/10 Excellent

Jonathan, Aberdeen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely stay, will definitely stay here again. Highly recommend
Séjour de 1 nuit en décembre 2023
Réponse de Stuart Coombes le 29 déc. 2023
Dear Jonathan, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

10/10 Excellent

Tiffany

Séjour de 1 nuit en décembre 2023
Réponse de Stuart Coombes le 29 déc. 2023
Dear Tiffany, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

4/10 Médiocre

Oda

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Stuart Coombes le 29 déc. 2023
Dear Oda, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

10/10 Excellent

Semih

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
The hotel location is one of the best in London, right in the middle of Chelsea and just a short walk away from the famous shopping areas of Sloane and Knightsbridge. The hotel staff was great and helped us to accommodate our 2 year old twins which were a last minute addition to our trip. Didn't have the chance to dine in the restaurant located in the hotel but the food smell and ambiance of the restaurant was very good. All in all it was a very nice hotel and would recommend it.
Séjour de 3 nuits en décembre 2023
Réponse de Stuart Coombes le 29 déc. 2023
Dear Guest, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

10/10 Excellent

Susan

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Stuart Coombes le 29 déc. 2023
Dear Susan, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

6/10 Satisfaisant

Jan-Olov

Voyage en groupe
Bra läge men eftersatt underhåll
Bra läge men minimalt med vägguttag, ta med grendosa till adaptern, o lite eftersatt underhåll, framförallt i badrummet.
Séjour de 3 nuits en décembre 2023
Réponse de Stuart Coombes le 31 déc. 2023
Dear Jan-Olov,Your kind words means a lot to us and motivate us to keep improve our service up the high standards of service and hospitality. Regarding maintenance issue, We have forwarded this to our higher management team. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

10/10 Excellent

Summer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel in a great location very close to the tube. Interconnected with Cote restaurant which is also a plus point
Séjour de 1 nuit en décembre 2023
Réponse de Stuart Coombes le 29 déc. 2023
Dear Summer, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

8/10 Bien

Brendan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Mixed experience
I hadn't stayed in this hotel before although I was familiar with the area. The hotel is well located close to public transport and amenities such as shops and restaurants. The staff on reception appear to be poorly trained and not very interested in the hotel's guests. My room was not serviced until late in the afternoon which is not great if you want to return for a nap or to shower and change. I understood from the very nice lady looking after my room that she is not rostered until the afternoon. My sleep was disturbed by mechanical noise from the heating/ventilation system
Séjour de 4 nuits en novembre 2023
Réponse de Stuart Coombes le 31 déc. 2023
Dear Guest,Your kind words means a lot to us and motivate us to keep up the high standards of service and hospitality. Regarding the housekeeping service issue, We have forwarded this to our higher management team. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

8/10 Bien

Eva-Lotta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de Stuart Coombes le 6 déc. 2023
Dear Eva-Lotta, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

10/10 Excellent

Maria, Guatemala

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cordialidad por parte de empleados. Buen servicio y todo muy lindo. Personamente la ubicacion fue convincente y apropiada. Muy recomendado
Séjour de 2 nuits en novembre 2023
Réponse de Stuart Coombes le 30 nov. 2023
Dear Maria, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager

8/10 Bien

Aliye Nilgun

Les points forts : Propreté, personnel et service, équipements
Séjour de 4 nuits en novembre 2023
Réponse de Stuart Coombes le 29 déc. 2023
Dear Aliye Nilgun, We are thrilled to read your wonderful feedback about our hotel. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. Sincerely, Stuart Coombes, Front of House Manager