Dear Catherine,Thank you for your feedback. We're glad you took the time to share your experience. We apologize for any inconvenience regarding the room cleaning schedule. For your reference, it is noted on our website that we clean every 3 nights. We understand how important this information is and will ensure it is clearly communicated to all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Kind regards,Afiifa

Dear Divina,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the convenient location of our hotel, with easy access to the metro and nearby amenities such as restaurants, fast-food outlets, and a grocery store. It's wonderful to know that you found our staff to be amazing, sweet, welcoming, and always available. We appreciate your kind words and will be sure to pass along your compliments to our team.I am sorry to hear you were not happy with our room size. Our rooms are cozy and compact, perfect for a comfortable and pleasant stay. We also apologize for the Ac issues, we will pass this information on to our maintenance team.Kind regards,Afiifa

Dear Justine,Thank you for your glowing review! We're thrilled to hear that you loved everything about your stay with us, from the place to the food to our wonderful staff. Providing exceptional service and prompt assistance is always our top priority, and we're delighted that we could swiftly resolve the issue with the sink in your room to ensure your comfort. Your recommendation means the world to us, and we can't wait to welcome you back for another perfect stay in the future! If there's anything else we can do for you, please don't hesitate to reach out.Kind regards,Afiifa

Dear Barbara Lucie, Thank you for your feedback. It's good to hear you had a satisfactory stay at Point A Kensington. We look forward to having you again.Kind regards,Front Desk

Dear Philippe,Thank you for your review of our property.Kind regards,Afiifa

Thank you very much for your feedback!We hope to welcome you back soon.Kind regards,Chloe

Dear Laetitia,Thank you for sharing your experience with us! We're thrilled to hear that you found our hotel clean and comfortable and that our location served as an ideal base for exploring London easily by public transport.Your feedback about the comfortable bed is greatly appreciated, despite the room size being relatively small. We understand the importance of a good night's rest, and we're glad we could provide that for you.We hope to have the pleasure of welcoming you back on your next visit to London!Warm regards,

Dear Sylvain, "Thank you for sharing your experience! We're delighted to hear you found our accommodation top-notch with quality service. Providing a quiet and comfortable stay is what we strive for. Your satisfaction is our priority, and we hope to welcome you back soon!" Kind regards,Joanna

Dear Sarah, "Thank you for sharing your feedback. We're delighted that our staff made your stay enjoyable, and that you appreciated our convenient location near the metro. We apologize for any inconvenience caused by the size of the rooms. Your comments will be considered for future improvements. We hope to welcome you back soon."Kind regards,Front Desk

Dear Arnaud, Thank you for your lovely review. We hope to see you again. Best Regards,Front Desk

Dear Selim, Thank you for your review and for choosing our hotel. We're glad to hear you found the room clean and comfortable. We apologize for any discomfort caused by the window not closing during your stay. Your feedback is invaluable, and we'll address the issue promptly to prevent any recurrence. We appreciate your understanding and hope to have the opportunity to welcome you back. Kind regards,Joanna

Thank you for taking the time to give us a review. We are glad to hear that you enjoyed your stay.

Dear Séréna, Thank you for sharing your thoughts on your recent stay with us. We're pleased to hear that you found our hotel to be good and appreciated its proximity to the metro. We also appreciate your positive comments on the breakfast, and we're delighted you found it delicious.Regarding the housekeeping schedule, we understand that the room cleaning frequency of every 3 days may not align with everyone's preferences. We appreciate your feedback, and we will review our policies to ensure we strike the right balance between guest comfort and the maintenance of a clean and inviting environment. Your input helps us improve, and we will consider adjustments to better accommodate our guests' needs.We value your insights, and we hope to have the opportunity to welcome you back in the future. If there's anything specific you would like us to address for your next stay, please feel free to let us know.Thank you again for choosing our hotel, and we look forward to serving you again.Kind regards,Afiifa

Thank you for taking the time to give us an excellent review.

Thank you for the exceptional 10/10 review at Point A Kensington. We sincerely appreciate your positive feedback.

Dear Philippe, Thank you for writing this review about our hotel. I am glad to hear that you found our staff very attentive and friendly as we take pride in our customer service.The issue about you having booked a room with a window and breakfast and receiving neither is the responsibility of the third-party agency you booked with. They are the ones that send over the reservation details to us. Despite this, I hope you still enjoyed your experience and will come visit us again soon.Kind regards,Afiifa

Dear Linda, Thank you for your review we are relly happy to see your stay was pleasant. We hope to see you very soon.Kind regards

Dear Dominique Marie, We are sorry to hear about your disappointing experience in our hotel. Point A Kensington provides cosy and compact rooms, equipped with everything that you may need during your stay. On our website, you can see what our rooms look like and what guests can expect. We hope to have the opportunity to host you again.Kind regards,Joanna

Dear Yélian,We are absolutely thrilled to hear about your amazing 5-star stay at Point A Kensington! Thank you for taking the time to share your experience with us.Should your travels bring you back to Kensington, please don't hesitate to reach out. We'd be delighted to welcome you back to Point A. Kind regards,Joanna

Dear guest, We are absolutely thrilled to hear about your amazing stay. Thank you for taking the time to share your experience with us. Thank you for choosing Point A Kensington. We hope to welcome you back again soon for another exceptional stay! Kind regards,Joanna

Dear Philippe,We are sorry to hear that Point A Kensington did not meet your expectations. Our cleaning policy says that we are cleaning the room every 3 days. If you would like to replace your towels, you need to drop them on the floor. All rooms in our hotel are cosy and compact, equipped with everything that you need.Indeed, your location is really convenient, close to the tube station, central London and to many popular attractions.Kind regards,Front desk

Dear Kristelle, Thank you for taking the time to write feedback. We are sorry to hear that your stay doesn't meet your expectations. We hope that you will give us a second chance.Kind regards,Front desk

Dear Jade, I appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver excellent service. I hope our hotel lived up to all of your expectations. We continue to look forward to welcoming you back for future stays. Kind regards,Joanna

Dear Marine,Thank you for taking the time to leave us a review. Our lovely staff put in the most effort to make sure all your needs are met and the standard is upheld to the highest limit. Our hotel, located in a prime location is the perfect choice for a budget stays in the heart of London. I'm sorry to hear that the standards of our rooms did not meet your expectations. The rooms are really compact as you have everything you need during your stay with us. Rooms are designed in a modern style. I hope that you will give us one more chance in the future.Kind regards.Front deskFront desk

Dear Pascale, Thank you for taking the time to share. We look forward to welcoming you again to our hotel. Best Regards.Joanna

Hello Christophe,Thank you for taking the time to write us this review. The efficient design of the hotel room means that you can enjoy an exceedingly comfortable stay whilst remaining in a prime location in the heart of London with a budget that won't break your wallet.Our rooms are cozy and compact but you can find everything you need during your stay. We provide different types of rooms to have different options and prices available for every budget. On every website, you can choose the best type of room for you.We are really sorry that your stay with us didn't meet your expectations. We always give our best, to offer an unforgettable experience and service to our guests.Hope this experience doesn’t stop you to visit us in the future, you will be very welcome.

Dear Francois, thank you for taking the time to write us a review. We are happy to hear that your stay with us was comfortable. Our rooms are compacted with all facilities that you can need for a delightful stay. We look forward to welcoming you again. Best regards,

Dear KimJed, Thank you for your amazing feedback we are so proud that your stay was enjoyable. We are looking forward to seeing you again. Best regards, Joanna

Dear Brigitte, thank you for taking the time and share your feedback! Thank you for choosing Point A Kensington. We looking forward to seeing you again.Best regards, Joanna

Thank you for your feedback!

Dear Michele, Thank you for your feedback. We are happy to hear that you enjoyed your stay at our hotel. Looking forward to your next stay here. Kindest regards

Thank you for your feedback!

Thank you for your feedback! Best Regards.

Dear Mireille, Thanks for your excellent review. We are happy to hear you enjoyed your stay with us. Looking forward to yto your next visit! Regards,

Dear Clare,Thank you for your excellent review.We highly appreciate your kind words about our property.We hope to see you again soon.KInd regards,Afiifa

Dear Joel,Thank you for your kind words! We're delighted to hear that you found our staff very nice and that you felt you received great value for your money. It's wonderful to know that you enjoyed our breakfast and that you were happy with your stay. We look forward to welcoming you back soon.Kind regards,Afiifa

Dear Majo,Thank you for your review.Our rooms are advertised as cozy and compact providing all the essential needs for a stay in London.Kind regards,Afiifa

Dear Bertus,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our hotel. It's great to know that you found our location convenient with easy access to the metro and local attractions. We take pride in offering good value for our guests and are pleased that you appreciated that. Although our rooms are cozy and compact, they are perfect for a comfortable and pleasant stay. We look forward to welcoming you back soon!Kind regards,Afiifa

Dear Pinar,Thank you for sharing your experience! We're thrilled to hear that you were very satisfied with your stay. Our team works hard to be accommodating, and we're pleased that you found our furnishings attractive. It's wonderful that you enjoyed our prime location with its many nearby restaurants and supermarkets, as well as the quiet and beautiful surroundings. We appreciate your insights about the room size and are glad it was sufficient for your city trip. We hope to welcome you back for another pleasant stay in the future!Kind regards,Afiifa

Dear Angelo,I am sorry to hear you did not enjoy your stay. Hopefully, we can provide a better stay for you in the future.Kind regards,Afiifa

Dear Alessia,Thank you for sharing your feedback with us! We're delighted to hear that you found our rooms to be completely sufficient and that cleanliness was maintained to your satisfaction. It's wonderful to know that our staff provided friendly service and that you felt well taken care of during your stay. We're also pleased that our location, with the subway station just 8-10 minutes away and shopping opportunities along the way, added convenience to your trip. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Kind regards,Afiifa

Dear Frank,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience regarding the room allocation. Our room assignments are based on the information provided by booking agencies, and we strive to accommodate all guest preferences to the best of our ability. We're sorry to hear that the room size did not meet your expectations. We appreciate your insights regarding the facilities and will certainly take them into consideration for future improvements. Please know that your comfort is our priority, and we will do our best to address these concerns. We hope to have the opportunity to better serve you in the future.Kind regards,Afiifa

Dear Larry,Thank you for sharing your experience with us. We're sorry to hear that your stay did not meet your expectations. Regarding our cleaning policy, we do mention on our website that we clean every three nights, and fresh towels can be provided by our reception upon request. We apologize for any inconvenience regarding the room size and lack of amenities. Your feedback regarding the lack of closet space and workspace is valuable to us, and we will certainly take it into consideration for future improvements. We understand the importance of a comfortable and enjoyable experience for our guests and regret that we fell short in this instance. We appreciate your feedback and hope to have the opportunity to better serve you in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Kind regards,Afiifa

Dear Anke,Thank you for taking the time to leave us a review.Kind regards,Afiifa

Dear Charlotte,Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel's fantastic location, with easy access to three underground stations within a short walk. It's great to know that you found our rooms sufficient for your city trip and that you felt very comfortable during your stay. We're also pleased that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please let us know.Kind regards,Afiifa

Dear Megan,Thank you for leaving us with a positive review. We hope to welcome you again in the future.Kind regards,Chloe

Dear Julia, Thank you for your lovely feedback! We're thrilled to hear that you found our staff incredibly friendly and courteous. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. We're delighted that you enjoyed the breakfast options, particularly the fruit, yogurt, and cereal served in small bowls or glasses. We appreciate your suggestion for adding scrambled eggs or something hearty to our breakfast menu and will certainly take it into consideration for future improvements. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do for you, please don't hesitate to let us know.Kind regards,Afiifa