Avis sur Monopoly Accommodations
Monopoly Accommodations
Wentworth Street 41-43, Tower Hamlets, London, England
Avis
7,4
Bien
8,0/10
Propreté
8,0/10
Personnel et service
7,0/10
Équipements
7,0/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
3 mars 2024
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Monopoly Accommodations le 28 mars 2024
Thank you very much for taking the time to share your feedback with us! We're pleased to hear that you found your room to be clean and the bathroom decent. Ensuring cleanliness and comfort for our guests is always our priority, and we're glad that we could meet your expectations in these aspects.However, we want to extend our apologies if your stay was not as exciting or exceptional as we would have hoped. We're always striving to provide a memorable experience for our guests, and we regret if we fell short of that during your visit.Your feedback is invaluable to us, and we genuinely appreciate your understanding and support. If there's anything specific we can do to enhance your experience during future stays, please don't hesitate to let us know.We hope to have the opportunity to welcome you back and provide you with a more memorable and enjoyable stay. Thank you again for choosing to stay with us!
10/10 Excellent
Anne-Sophie
Voyage en groupe
13 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anne-Sophie
Séjour de 2 nuits en décembre 2023
8/10 Bien
Corinne
9 déc. 2023
Corinne
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Romain
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Romain
Séjour de 2 nuits en octobre 2023
10/10 Excellent
Flavio
Voyage en famille
26 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Flavio
Séjour de 6 nuits en juillet 2023
Réponse de Monopoly Accommodations le 26 juil. 2023
Thank you for choosing Monopoly Accommodations for your stay.We genuinely appreciate your valuable reviews and positive rating. Your feedback serves as a source of motivation for us to continually enhance our services. In the event that any inconveniences occurred during your stay, please accept our sincerest apologies. Our primary focus remains on ensuring the happiness and satisfaction of our esteemed guests.We eagerly anticipate your next visit and the opportunity to welcome you once again. Should you have any special preferences or requirements for your future stay, please feel free to share them with us, and we will be more than happy to assist.Once again, thank you for your patronage, and we look forward to hosting you again at Monopoly Accommodations.Sincerely,Team Monopoly Accommodations
2/10 Horrible
ali
Voyage en groupe
5 oct. 2022
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ali
Séjour de 3 nuits en septembre 2022
Réponse de Monopoly Accommodations le 6 oct. 2022
Thank you for your feedback, your opinion is very important for us.We will take into account all your comments
4/10 Médiocre
Michael
Voyage en groupe
1 oct. 2022
Les points faibles : Infrastructures et conditions de l’hébergement
Michael
Séjour de 3 nuits en septembre 2022
Réponse de Monopoly Accommodations le 1 oct. 2022
Thank you for your feedback, your opinion is very important for us.
8/10 Bien
Thibaud
17 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thibaud
Séjour de 1 nuit en août 2022
Réponse de The Monopoly Team le 20 août 2022
Thank you very much for your review, your opinion is very important for us.We are glad you enjoyed your stay with us.
6/10 Satisfaisant
Nicolas
Voyage en couple
14 août 2022
Les points forts : Équipements
Nicolas
Séjour de 4 nuits en août 2022
Réponse de The Monopoly Team le 20 août 2022
Thank you very much for your review, your opinion is very important for us.
8/10 Bien
Roxane
Voyage en famille
7 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roxane
Séjour de 2 nuits en août 2022
Réponse de The Monopoly Team le 8 août 2022
Thank you very much for your review, your opinion is very important for us.
10/10 Excellent
Céline
21 juin 2022
Céline
Séjour de 4 nuits en juin 2022
Réponse de The Monopoly Team le 23 juin 2022
Thank you for your feedback
10/10 Excellent
Expedia
Voyage en famille
29 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Expedia
Séjour de 3 nuits en mai 2022
Réponse de The Monopoly Team le 14 juin 2022
Thank you for your feedback.
10/10 Excellent
Coralie
Voyage en groupe
19 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Coralie
Séjour de 1 nuit en avril 2022
Réponse de The Monopoly Team le 18 mai 2022
Thank you for your review, your opinion is very important for us.
We are glad you enjoyed your stay with us.
2/10 Horrible
Voyageur vérifié
Voyage en couple
27 janv. 2020
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en janvier 2020
Réponse de The Monopoly Accommodations Team le 27 janv. 2020
Dear Anonymous,
thank you very much for your feedback.
You booked a room with shared bathroom and we allocated you in the room you requested,we also have room with private bathroom, are listed on our website.
I'm sorry to see this kind of reviews, because don't reflect at all the reality of our property, you are disappointed because of the late check in fee and this is the real cause for the low score.
Our check in times are listed on the website, probably another property, will never call someone to stay until 3AM to wait for a Guest, the money wasn't for us, but for the person who waited for you 3 hours.
Instead of appreciating the gesture, you behave this way, but we respect your way of thinking, we are all different, but if I can give you an advise for the future, read the room types and the policy of the property, I'm sure your next time you'll be satisfied.
Regards.
8/10 Bien
Voyageur vérifié
Voyage en groupe
2 oct. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
Réponse de The Monopoly Accommodations Team le 4 oct. 2019
Dear Guest,
thank you very much for your feedback, we are pleased to hear that you enjoyed your stay with us and thank you very much for letting us know about the walls. we are working on it.
Regards.
2/10 Horrible
Felix
10 août 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unacceptable.
Felix
Séjour de 1 nuit en août 2019
Réponse de The Monopoly Accommodations Team le 12 août 2019
Dear Felix,
you contacted us in the afternoon telling us that you were going to be with us at at 11PM, it was fine for us and you accepted to pay the late check in fee of £10.
You showed up at 3AM, someone was waiting for your all night and you refused to pay the late check in and also you had a very bad attitude with our security guard, as per policy we refused your booking.
You can complain with expedia, but I'm afraid for you, you are on the wrong side.
Best regards.
8/10 Bien
Pierre
11 juin 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Belle surprise
Pierre
Séjour de 4 nuits en juin 2019
Réponse de The Monopoly Accommodations Team le 13 juin 2019
Dear Pierre, Thank you very much for taking the time to write the review. We are very happy that you enjoyed your stay with us and we look forward to have you back in our property.
Regards,
6/10 Satisfaisant
Voyageur vérifié
10 mai 2019
Voyageur vérifié
Séjour de 5 nuits en mai 2019
Réponse de The Monopoly Accommodations Team le 20 mai 2019
Dear Guest,
thank you very much for your review, we are very happy that you enjoyed our facilities and location.
Regarding the carpet, is going to be refurbished in all the property next week.
Regards.
8/10 Bien
Corinne, France
Voyage en couple
6 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Corinne
Séjour de 2 nuits en mai 2019
Réponse de The Monopoly Accommodations Team le 20 mai 2019
Dear Corinne,
thank you very much for your detailed review, we are very happy that you enjoyed your stay with us.
Regards.
8/10 Bien
Voyageur vérifié
15 févr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en février 2019
Réponse de The Monopoly Accommodations Team le 17 févr. 2019
Dear Guest,
Thank you very much for taking the time to write the review. We are very happy that you enjoyed your stay with us and we look forward to have you back in our property.
10/10 Excellent
Voyageur vérifié
1 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en décembre 2018
Réponse de The Monopoly Accommodations Team le 2 janv. 2019
Dear Guest,
thank you very much for your feedback, we are very happy that you enjoyed your stay with us.
We look forward to have you back in our property.
Regards.
10/10 Excellent
Charlotte, Orléans
9 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charlotte
Séjour de 3 nuits en novembre 2018
Réponse de Veronica le 11 nov. 2018
hère Charlotte,
Merci d'avoir pris le temps d'écrire cette critique à propos de notre propriété et nous sommes vraiment heureux avec vous.
Notre structure est conçue pour assurer le bien-être et la sérénité de nos clients et nous sommes heureux que vous puissiez l'apprécier.
Merci pour votre évaluation fantastique et nous espérons vous revoir bientôt.
Cordialement
The Monopoly Accommodations Team
10/10 Excellent
Hortense
25 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hortense
Séjour de 3 nuits en octobre 2018
Réponse de Veronica le 27 oct. 2018
Dear Hortense,
Thank you for taking your time to give us this great review.
We are really happy at knowing you enjoyed your stay with us and we hope to seeing you soon.
Regards
The Monopoly Accommodations Team
8/10 Bien
Laurence
7 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laurence
Séjour de 3 nuits en février 2018
Réponse de Francesco le 7 févr. 2018
Dear Laurence,
thank you very much for your feedback, looking forward to welcoming you soon in our property.
Regards.
4/10 Médiocre
Nicole
20 août 2017
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Dommage ....
Nicole
Séjour de 2 nuits en août 2017
Réponse de Eleonora le 26 août 2017
Cher Nicole,
Nous vous remercions de nous avoir répondu.
Merci pour de bonnes choses, mais aussi pas très propre pour moi.
En ce qui concerne la cuisine est la taille normale et habituellement si certains ont un problème à rester avec d'autres personnes réservent l'appartement privé, nous l'avons.
Aussi sur le Web, vous pouvez trouver la chose sur le bhatroom partagé.
De toute façon, j'ai hâte de vous rencontrer bientôt.
Excusez mon français
Cordialement
Milly
2/10 Horrible
HENRI
21 mai 2017
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a éviter
HENRI
Réponse de Eleonora le 26 mai 2017
Cher Henri,
Je suis désolé de lire que votre séjour était pas aux attentes.
Il était évident que vous ne l'avez pas profiter de notre arrivée tardive, mais lorsque vous réservez il est clair que notre check-in allant de « 13 heures-22 heures.
Je vous souhaite plus de chance à l'avenir.
Je présente mes excuses pour les Français.
salutations
6/10 Satisfaisant
Agnès
12 avr. 2017
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Sympa mais pas très confortable.
Agnès
Réponse de Eleonora le 14 avr. 2017
Gentile Agnès,
merci beaucoup pour votre avis.
Nous regrettons que votre expérience n'a pas été tout à fait positive, mais les mots sur notre personnel nous ont fait plaisir.
Quand nous pouvons toujours aider nos clients à les faire se sentir aussi bien que possible.
Nous espérons vous revoir à l'avenir.
S'il vous plaît excuser mon français
Salutations
The Monopoly Accommodations Team
6/10 Satisfaisant
Voyageur vérifié
17 mars 2017
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
hôtel accueillant mais quartier chaud
Voyageur vérifié
Réponse de The Monopoly Accommodations Team le 21 mars 2017
Cher Anonyme,
merci pour votre avis.
Nous apprécions vos commentaires considérés à la réception,
Nous espérons vous voir à nouveau à l'avenir.
Excusez notre français
4/10 Médiocre
baptiste, londres
13 mars 2017
Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Hôtel type sonacotra, franchement bof
baptiste
Réponse de The Monopoly Accommodations Team le 15 mars 2017
Cher Baptiste,
nous regrettons que votre expérience avec nous était pas aux attentes.
Nous sur les différents sites que nous téléchargeons les photos de chaque pièce sans modifier quoi que ce soit.
Merci pour les commentaires sur notre personnel.
Excusez notre français.
Salutations
8/10 Bien
Maxime, Rennes
21 févr. 2017
Les points forts : Personnel et service
Bon rapport qualité/prix/emplacement
Maxime
Réponse de The Monopoly Accommodations Team le 25 févr. 2017
Cher Maxime,
merci beaucoup pour le beau examen.
Nous sommes heureux de savoir que vous avez-vous essayé bien et nous espérons vous revoir dans notre hôtel.
Excusez notre français.
salutations
4/10 Médiocre
ednarugia, Londres
19 févr. 2017
Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Déçu
ednarugia
Réponse de The Monopoly Accommodations Team le 25 févr. 2017
Cher Ednarugia,
merci pour votre avis.
Nous regrettons que vous ne soyez pas trouvé complètement à l'aise dans notre hôtel.
Quant aux salles de bains généralement au moins un sur quatre était disponible et en ce qui concerne la cuisine sont sur le point d'apporter des améliorations pour le rendre plus accessible au plus grand nombre de personnes en même temps.
Nous espérons vous voir à nouveau à l'avenir.
Excusez notre français
salutations
8/10 Bien
Dominique
16 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel propre et bien placé
Dominique
Réponse de General Manager le 23 févr. 2017
Cher Dominique,
merci beaucoup pour le beau examen.
Nous sommes heureux de savoir que vous étiez bien avec nous et nous espérons vous revoir avec nous à l'avenir.
Excusez notre français
salutations
8/10 Bien
lucie
16 janv. 2017
Les points forts : Propreté
lucie
Réponse de General Manager le 16 févr. 2017
Thank you Lucie for your high scoring.
Regards
6/10 Satisfaisant
rapidos, Bondigouc
17 déc. 2016
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
economique
rapidos
Réponse de Francesco le 22 déc. 2016
Cher Rapidos,
Merci pour votre évaluation Mauvaise Bonne
Notre personnel est ici 24 pour soutenir nos clients, je suis sûr que si vous avez demandé le shampooing, ils seront plus qu'heureux de vous le donner.
Soit dit en passant, nous allons rénover tous les espaces communs et rafraîchir toutes les chambres, impatients de vous avoir ici avec nous l'année prochaine et pour un autre examen constructif.
Excusez mon français.
Cordialement.
6/10 Satisfaisant
Marianne
12 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Hotel bien place et propre
Marianne
Réponse de General Manager le 16 nov. 2016
Dear Anonymous, thank you for your fair scoring and your very useful comments which help us address issues directly and promptly. We hope to welcome you back soon, once we have refurbished the place a bit! :) Best wishes, Eleonora & Francesco, The Monopoly Accommodations Team
2/10 Horrible
Asmae
11 sept. 2016
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Go somewhere else
Asmae
Réponse de General Manager le 15 sept. 2016
Dear Anonymous, we are very sorry we have left this bad impression on you. We don't feel that our pictures do not represent our structure, seen that these were taken very recently. We welcome your comments about room furniture and we will look into this in our incoming refurbishment, which will also address acoustic issues. In regards to self-service breakfast, we understand this may not be everyone's cup of tea, but is very convenient to most travellers and we ask for everyone's help in keeping common spaces clean and tidy. Kind regards, Eleonora & Francesco, The Monopoly Accommodations Team
8/10 Bien
pierre arnaud
31 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel prope convivial et accueillant
pierre arnaud
Réponse de Eleonora & Francesco le 6 sept. 2016
Dear Mr Arnaud, nous vous remercions de nous avoir laisse un commentaire qui met en valeur notre grand emplacement. Francesco est sur la lune (over the moon? bon, tres content!) d'avoir laissé une grande impression sur vous. Nous espérons tous deux à vous accueillir bientôt de retour! Cordialement, Eleonora & Francesco, The Monopoly Accommodations Team
6/10 Satisfaisant
Katherine
Voyage en couple
21 mai 2024
Les points forts : Propreté et personnel et service
Katherine
Séjour de 3 nuits en mai 2024
Réponse de Monopoly Accommodations le 24 mai 2024
Thank you for your review and for highlighting the quality of service you received during your stay. We're glad to hear that our service met your expectations.We apologize if you found the price not fully justifiable and if the accommodations did not meet your expectations. Your feedback is valuable, and we will use it to improve our offerings and provide better value for our guests.We appreciate your input and hope to have the opportunity to welcome you back in the future.
8/10 Bien
Iacopo
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Iacopo
Séjour de 3 nuits en mai 2024
Réponse de Monopoly Accommodations le 21 mai 2024
Thank you for your kind review! We're delighted that you found our location convenient for exploring London and appreciated the cleanliness of your room and toilet.We strive to provide the best experience for our guests and your feedback is greatly appreciated. We apologize for any aspects that didn't meet your expectations and are always here to improve.We hope to welcome you back soon!
4/10 Médiocre
Kevin
Voyage en couple
3 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Kevin
Séjour de 7 nuits en avril 2024
Réponse de Monopoly Accommodations le 5 mai 2024
Thank you for sharing your feedback with us. We're glad to hear that you found certain aspects of your stay satisfactory. However, we apologize for any inconvenience you experienced with the noise level in the area and the bathroom facilities. Maintaining a comfortable and peaceful environment for our guests is important to us, and we regret falling short of your expectations in this regard. We will address the issues you mentioned to ensure a better experience for our guests in the future. Your feedback is invaluable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know
8/10 Bien
Fabienne
25 avr. 2024
Les points forts : Propreté et personnel et service
Fabienne
Séjour de 3 nuits en avril 2024
Réponse de Monopoly Accommodations le 29 avr. 2024
Thank you for taking the time to leave us a review!We're thrilled to hear that you enjoyed your stay with us and found our location convenient and our staff friendly. Providing a positive experience for our guests is our top priority, and we're glad that we could meet your expectations in this regard.However, we apologize for any inconvenience you experienced with the noise from neighboring guests. Your comfort is important to us, and we regret any disturbance this may have caused during your stay. We will address this issue to ensure a more peaceful experience for our guests in the future.Your feedback is incredibly valuable to us, and we appreciate your understanding and support. We hope to have the opportunity to welcome you back for another stay, and we'll strive to make it even better. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.
10/10 Excellent
Alex
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alex
Séjour de 2 nuits en avril 2024
Réponse de Monopoly Accommodations le 17 avr. 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests' satisfaction is always our top priority.Your positive feedback means a lot to us, and we're truly grateful for your kind words. However, we also want to extend our apologies if there were any areas where we may have fallen short of perfection. We're always striving to improve and exceed our guests' expectations.We look forward to the opportunity to welcome you back in the future for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you again for choosing to stay with us! We can't wait to host you again soon.
6/10 Satisfaisant
David
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
Réponse de Monopoly Accommodations le 15 avr. 2024
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us and that you found our room to be nice and our location convenient for your trip to London. Providing comfortable accommodations and a convenient location for our guests is always our top priority, and we're delighted that we could meet your expectations in this regard.We understand that the shared bathroom may have been a bit inconvenient, especially for a longer stay, and we apologize for any inconvenience it may have caused. Your feedback is incredibly valuable to us, and we will certainly take it into consideration as we strive to improve our guest experience.Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back for another enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to serving you better next time!
10/10 Excellent
Florian
8 avr. 2024
Florian
Séjour de 4 nuits en mars 2024
Réponse de Monopoly Accommodations le 29 avr. 2024
Thank you for taking the time to leave us a review!We're thrilled to hear that you enjoyed your stay with us and found our location convenient and our staff friendly. Providing a positive experience for our guests is our top priority, and we're glad that we could meet your expectations in this regard.However, we apologize for any inconvenience you experienced with the noise from neighboring guests. Your comfort is important to us, and we regret any disturbance this may have caused during your stay. We will address this issue to ensure a more peaceful experience for our guests in the future.Your feedback is incredibly valuable to us, and we appreciate your understanding and support. We hope to have the opportunity to welcome you back for another stay, and we'll strive to make it even better. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.
6/10 Satisfaisant
Comet
Voyage en groupe
5 avr. 2024
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Comet
Séjour de 2 nuits en mars 2024
Réponse de Monopoly Accommodations le 8 avr. 2024
Thank you for your feedback! We're delighted to hear that your experience met your expectations. Providing a comfortable and enjoyable stay for our guests is always our goal, and we're glad that we could deliver on that for you.However, we want to extend our apologies if there were any areas where we may have fallen short of perfection. We're always striving to improve and exceed our guests' expectations.Your feedback is incredibly valuable to us, and we genuinely appreciate your understanding and support. If there's anything specific we can do to enhance your experience during future stays, please don't hesitate to let us know.Thank you again for choosing to stay with us! We look forward to welcoming you back for another fantastic stay.
8/10 Bien
Katherine
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katherine
Séjour de 1 nuit en mars 2024
Réponse de Monopoly Accommodations le 2 avr. 2024
Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had a great experience during your stay with us. Providing excellent service and ensuring our guests' satisfaction is always our top priority, and we're delighted that we could meet your expectations.Your kind words mean a lot to us, and we're truly grateful for your appreciation of our hotel. We're thrilled to hear that you would stay with us again, and we can't wait to welcome you back!However, we also want to extend our sincerest apologies for any areas where we may have fallen short of perfection. We're always striving to improve and exceed our guests' expectations.Thank you again for choosing to stay with us, and we look forward to hosting you again in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.We can't wait to see you again soon!
10/10 Excellent
EDGAR
Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
EDGAR
Séjour de 1 nuit en mars 2024
Réponse de Monopoly Accommodations le 3 avr. 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests' satisfaction is always our top priority.Your positive feedback means a lot to us, and we're truly grateful for your kind words. However, we also want to extend our apologies if there were any areas where we may have fallen short of perfection. We're always striving to improve and exceed our guests' expectations.We look forward to the opportunity to welcome you back in the future for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you again for choosing to stay with us! We can't wait to host you again soon.
10/10 Excellent
Ashley
Voyage d’affaires
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ashley
Séjour de 1 nuit en mars 2024
Réponse de Monopoly Accommodations le 28 mars 2024
Thank you very much for your kind words and for taking the time to share your experience with us! We're delighted to hear that you found our staff friendly and that you enjoyed your stay in our lovely clean room. Providing exceptional service and maintaining cleanliness are top priorities for us, and we're thrilled that we could meet your expectations in these aspects.However, we apologize for any aspects of your stay that may not have been perfect. We're always looking for ways to improve and ensure that every guest has a flawless experience with us.Your feedback is incredibly valuable to us, and we genuinely appreciate your understanding and support. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back for another fantastic stay. Thank you again for choosing to stay with us!
10/10 Excellent
Rahul
20 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rahul
Séjour de 1 nuit en mars 2024
Réponse de Monopoly Accommodations le 28 mars 2024
Thank you so much for your fantastic rating! We're absolutely thrilled to hear that you had a wonderful experience during your stay with us. Providing excellent service and ensuring our guests' satisfaction is always our top priority.Your positive feedback means a lot to us, and we're truly grateful for your kind words. We apologize for any areas where we may have fallen short of perfection, as we're constantly striving to improve and exceed our guests' expectations.We look forward to the opportunity to welcome you back in the future for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you again for choosing to stay with us! We can't wait to host you again soon.
10/10 Excellent
Fergus
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fergus
Séjour de 1 nuit en décembre 2023
Réponse de Monopoly Accommodations le 28 mars 2024
Thank you so much for your wonderful review! We're thrilled to hear that you appreciated our competitive pricing and our fantastic location. Providing great value and convenience for our guests are top priorities for us, and we're delighted that we could meet your expectations in these aspects.However, we also want to extend our apologies if there were any areas where we may have fallen short of perfection. We're always striving to improve and ensure that every guest has a flawless experience with us.Your feedback is incredibly valuable to us, and we genuinely appreciate your understanding and support. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back for another fantastic stay. Thank you again for choosing to stay with us!