Avis sur Locke At Broken Wharf
Locke At Broken Wharf
Broken Quay House, 2 Broken Wharf, London, England
Avis
9,2
Merveilleux
9,6/10
Propreté
8,8/10
Personnel et service
9,2/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
Voyage d’affaires
18 oct. 2023
Les points forts : Propreté
Les points faibles : Confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Nate le 25 oct. 2023
Hello Emmanuel,Thank you for taking the time to share your experience with us.We are sorry to hear the room was not a match, we do have bigger rooms if you ever decide to drop by again. Feel free to contact us before hand so we can help you curate your experience :) Our beds are all UK standard king size beds, apologies that it didn't feel right.See you again hopefully and until then please take care! Kindly,Nate
8/10 Bien
Voyageur vérifié
26 mars 2023
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 8 nuits en mars 2023
Réponse de Nate le 26 mars 2023
Hey there, Thanks for taking the time to leave us a review and sharing your experience, I'm glad you had a great stay. Apologies if you didn't feel welcomed with us, we will be sure to do better next night. Windows are frosted in some of the rooms for privacy and some of the windows do not open for security reason. Apologies that this was an inconvenience to you. Hope to see you again and until then please take care. Kindly,
10/10 Excellent
Anne-Catherine
Voyage en couple
3 sept. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Anne-Catherine
Séjour de 5 nuits en août 2022
Réponse de Nate le 6 sept. 2022
Hey Anne-Catherine, That's a lovely review, thank you so much! See you again soon.
10/10 Excellent
Kiana Kai
27 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Kiana Kai
Séjour de 4 nuits en mai 2024
10/10 Excellent
Joe
Voyage d’affaires
25 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Joe
Séjour de 5 nuits en mai 2024
8/10 Bien
Pavel
25 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Pavel
Séjour de 7 nuits en mai 2024
10/10 Excellent
Stacey
Voyage en couple
25 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Stacey
Séjour de 10 nuits en mai 2024
Réponse de Nate le 25 mai 2024
Hey there Stacey! This is such a great review, thank you for taking the time to share your experience with us! So happy to read that it was a fab one and that you enjoyed our team, our space and our location as well! I highly recommend trying the other Locke properties haha, it might be us being biased, but they are genuinely great! Always feel free to contact our lovely reservation team before going to a new one so you can fully curate your stay to the best :) Looking forward to seeing you again and until then please take care!Kindly
8/10 Bien
Colin
23 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Colin
Séjour de 2 nuits en mai 2024
10/10 Excellent
Mike
Voyage en couple
17 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mike
Séjour de 6 nuits en mai 2024
Réponse de Nate le 23 mai 2024
Hi Mike! Thanks! Really happy that your stay with us was great and that you enjoyed our location and coffee shop :) See you again and until then please take care!Kindly
10/10 Excellent
Mark, Lincoln
14 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Mark
Séjour de 3 nuits en mai 2024
Réponse de Nate le 23 mai 2024
Hey Mark! Thank you for this review and great rating! Hope you enjoyed yourself while with us :) See you again and until then please take care!Kindly,
10/10 Excellent
Harriet
Voyage en famille
11 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Harriet
Séjour de 3 nuits en mai 2024
Réponse de Nate le 11 mai 2024
Hey Harriet! This is such a high praise for us! Thank you so much for taking the time to share this feedback we us! I'm really happy to read that Locke feels like home and we are so grateful for the kind words you had about our staff!We hope you will drop by again! Until then please take care!Kindly,
10/10 Excellent
Michael
Voyage en famille
10 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Michael
Séjour de 7 nuits en avril 2024
Réponse de Nate le 11 mai 2024
Hey there Michael,Thank you for this amazing feedback! It great to read that you enjoyed your stay with us and our lovely staff! I'm really happy that you were able to make full use of the space but also take advantage of our brilliant location! We are so grateful for your recommendation! We hope that means we will get to see you again! Until then please take care! Kindly,
8/10 Bien
Naramseen
Voyage en couple
9 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Naramseen
Séjour de 3 nuits en mai 2024
Réponse de Nate le 11 mai 2024
Hey Naramseen! Thank you so much for taking the time to share this feedback with us! Glad you enjoyed your stay this time around again :) See you again and until then please take care! Kindly,
8/10 Bien
Brendan
9 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Brendan
Séjour de 5 nuits en mai 2024
Réponse de Nate le 11 mai 2024
Hey Brendan! Thank you so much for taking the time leave us a feedback of your stay with us! We hope you had a great stay with us! See you again and until then please take care! Kindly,
10/10 Excellent
Jane
Voyage en famille
5 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jane
Séjour de 6 nuits en avril 2024
Réponse de Broken Wharf Team le 23 mai 2024
Hi Jane!Thank you for this lovely feedback! So happy to read that it was a great stay for you. We are very grateful for the kind words you had for our property and our staff! We hope this means we will get to see you again, until then please take care!Kindly,
10/10 Excellent
Martina
Voyage en famille avec de jeunes enfants
4 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Martina
Séjour de 9 nuits en avril 2024
Réponse de Nate le 5 mai 2024
Hey Martina :) Thank you for taking the time to share your experience with us! I'm so happy to read that you had a nice stay with us and enjoyed our location and your studio. We only have UK king size bed on our property if that can help answer the question :) See you again and until then please take care!Kindly
10/10 Excellent
Peter
3 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Peter
Séjour de 5 nuits en avril 2024
Réponse de Nate le 5 mai 2024
Hi there Peter, Thank you so for this feedback :) Glad you enjoyed your stay with us and thank you for the kind words about our property and staff! See you again and until then please take care!Kindly
8/10 Bien
Philip
Voyage en couple
29 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Philip
Séjour de 7 nuits en avril 2024
Réponse de Nate le 5 mai 2024
Hello Philip! Thanks for this rating, let us know if anything we could have done better :) Take care!Kindly,
8/10 Bien
Dolly
29 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Dolly
Séjour de 2 nuits en avril 2024
Réponse de Nate le 5 mai 2024
Hello Dolly! Thank you for taking the time to share this rating with us!Hope all went great! See you again and until then please take care!
10/10 Excellent
Krista Lynn
Voyage en couple
28 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Krista Lynn
Séjour de 6 nuits en avril 2024
Réponse de Nate le 29 avr. 2024
Hey Krista Lynn! This is such a treat for the eyes, thank you for sharing this great feedback of your stay with us! I'm really glad your stay was amazing and that you enjoyed our lovely property by the river. I'll make sure to let Jean-Jacques know he was fab in making your stay more memorable! See you again and until then please take care! Kindly,
10/10 Excellent
Darby
Voyage en couple
28 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Darby
Séjour de 6 nuits en avril 2024
Réponse de Nate le 29 avr. 2024
Hey Darby! This is such a lovely review, really happy that you enjoyed your stay with us and we are really grateful for the kind words you had for us! Enjoy our other properties! Let us know which one was the best next time we see you! Until then please take care!Kindly,
10/10 Excellent
Ingrid
28 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Ingrid
Séjour de 2 nuits en avril 2024
Réponse de Nate le 5 mai 2024
Hi Ingrid! Thanks for this lovely rating! Hope all went well during your stay with us!See you again and until then please take care!Kindly,
10/10 Excellent
Ingrid
28 avr. 2024
Les points forts : Équipements
Ingrid
Séjour de 1 nuit en avril 2024
Réponse de Nate le 29 avr. 2024
Hello Ingrid! Thank you so much for this excellent recommendation, I'm really happy you enjoyed your stay with us and made the most out of the kitchen! Thank you for the kind words toward our staff as well :) See you again Ingrid, until then please take care! Kindly,
10/10 Excellent
William, EMERSON
27 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
William
Séjour de 8 nuits en avril 2024
Réponse de Nate le 29 avr. 2024
Hey William! Thank you so much for taking the time to leave us such a kind feedback of your stay with us, I'm really pleased that you enjoyed our location, property and staff :) It's great to read that we will see you again! Until then please take care! Kindly
10/10 Excellent
john
27 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
john
Séjour de 7 nuits en avril 2024
Réponse de Nate le 27 avr. 2024
Hi John! Really happy to read your review of your stay with us, thank you for sharing it! It's great that your stay was everything you needed it to be and thank you for the kind words you had for our staff :) See you again and until then please take care!Kindly,
10/10 Excellent
Joseph
Voyage en famille
26 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Joseph
Séjour de 8 nuits en avril 2024
Réponse de Nate le 27 avr. 2024
Hi Joseph! Thank you for these kind words :) Happy to read you had a nice stay with us and enjoyed our amazing location right by the Thames! See you again and until then please take care!Kindly
10/10 Excellent
Wendy
Voyage en couple
24 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wendy
Séjour de 6 nuits en avril 2024
Réponse de Nate le 27 avr. 2024
Hi Wendy! This is such a treat to read, I'm really happy to read that your stay was everything you wanted! And we are really grateful for the recommendation :) Thank you for this detailed review of your stay, I'm sure it will help future guests decide if we are a right match for them! See you again Wendy and until then please take care!Kindly,
8/10 Bien
Kim
23 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Kim
Séjour de 4 nuits en avril 2024
Réponse de Nate le 27 avr. 2024
Hi Kim! Thank you for this rating, we hope your stay was great! See you again and until then please take care!Kindly,
10/10 Excellent
Mohammadali
Voyage en couple
20 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mohammadali
Séjour de 2 nuits en avril 2024
Réponse de Nate le 27 avr. 2024
Hello Mohammadali!Thank you for sharing this feedback of your stay with us! It's great to read that you enjoyed our location and that your studio was a match! We are grateful for the kind words you had for our staff : )See you again next time you are visiting London and until then please take care! Kindly,
10/10 Excellent
Mark
Voyage en couple
16 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mark
Séjour de 3 nuits en avril 2024
Réponse de Nate le 19 avr. 2024
Hey Mark! Thank you for that! Happy to read you liked our vibes! See you again and until then please take careKindly,
10/10 Excellent
Joshua
Voyage en couple
14 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Joshua
Séjour de 1 nuit en avril 2024
Réponse de Nate le 19 avr. 2024
Hey Joshua! We hope your stay with us was nice! Thank you for taking the time to write to us about it! And thank you for the kind words you had about our staff :) See you again and until then please take care! Kindly,
10/10 Excellent
Simon
Voyage en couple
14 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Simon
Séjour de 2 nuits en avril 2024
Réponse de Nate le 19 avr. 2024
Hey Simon! Thank you for this brilliant feedback of your stay! Really good to read that you enjoyed it! Our river view studios are amazing aren't they? We agree! It adds a great view to a already great studio.We are really pleased by your kind words about our property, location and our staff! Thank you!See you again! Until then please take care! Kindly,
10/10 Excellent
Aimee
Voyage en groupe
11 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Aimee
Séjour de 4 nuits en avril 2024
Réponse de Broken Wharf Team le 19 avr. 2024
Hey Aimee! Thank you so much for staying with us at Locke at Broken Wharf! We are so so happy to read you had a fab stay with us and thank you for the kindest words you had for Nate and Omar, we will make sure that it reaches them both! It's good that you enjoyed our location, brilliant coffee shop and also your studio, we love that it was all worth it!We hope to see you again and until then please take care! Kindly,
10/10 Excellent
Ernest
Voyage en couple
11 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Ernest
Séjour de 6 nuits en avril 2024
Réponse de Nate le 19 avr. 2024
Hey Ernest, Thank you so much for sharing this amazing review with us! So happy to read that your stay with us went great and that it was a perfect match with our location and River Suite :) We are grateful for your kind words! We hope we will get to see you again and until then please take care! Kindly,
10/10 Excellent
Luis
2 avr. 2024
Luis
Séjour de 3 nuits en mars 2024
Réponse de Nate le 19 avr. 2024
Thank you Luis for this brilliant rating! See you again and until then please take care!Kindly,
8/10 Bien
Lilith
25 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lilith
Séjour de 3 nuits en mars 2024
Réponse de Nate le 26 mars 2024
Hey Lilith, Thank you for taking the time to share your recent experience with us. We're delighted that you found our hotel's ambiance welcoming!I'm sorry the room was not a match this time around..We apologize for the inconvenience you encountered with the hot water in the kitchen. Rest assured, our maintenance team will be on it to make sure it doesn't happen again.I'll make sure to forward your feedback about the lighting to management. Apologies again.Despite these, we're grateful for your recommendation, especially highlighting our central location and our convenient bag storage service.We look forward to welcoming you back and until then please take care!Kindly,
10/10 Excellent
David
Voyage en couple
22 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
David
Séjour de 7 nuits en mars 2024
Réponse de Nate le 26 mars 2024
Hello David! Thank you so much for taking the time to share the experience of your stay with us! So happy to read you were content with our location, cleanliness and also our amenities, I can't help but agree that we are really fortunate for our location right by the Thames and in the heart of London! We are also very grateful for the kind words you had for our team. We hope to see you again and until then please take care! Kindly
8/10 Bien
Tenzin
Voyage en couple
19 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tenzin
Séjour de 1 nuit en mars 2024
Réponse de Nate le 20 mars 2024
Hello Tenzin! Thank you for sharing this feedback with us, we hope your stay was great! I'm sorry again for the disruption that this caused to you, as mentioned we will review this with our team to avoid it happening again :) See you again and until then please take care! Kindly
8/10 Bien
Naramseen
Voyage en famille
19 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Naramseen
Séjour de 1 nuit en mars 2024
Réponse de Nate le 20 mars 2024
Hello Naramseen, Thank you so much for taking the time to let us know how your stay with us was! We hope it was great! I'm sorry the bathroom was not a match this time around, I'm however happy to see that in our bigger categories, our sinks are standard size (larger than standard I'd even say :)). We hope to see you again! Until then please take care! Kindly,
8/10 Bien
Connor
18 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Connor
Séjour de 3 nuits en mars 2024
Réponse de Nate le 26 mars 2024
Hey Connor! Thank you for taking the time to share your experience with us! I hope you had a lovely time while with us! See you again and until then please take care!Kindly,
10/10 Excellent
Euna
12 mars 2024
Euna
Séjour de 4 nuits en mars 2024
Réponse de Nate le 19 avr. 2024
Hey Euna! Thank you for this brilliant rating we hope your stay with us was great! See you again and until then please take care! Kindly,
10/10 Excellent
Jan
11 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jan
Séjour de 7 nuits en mars 2024
Réponse de Nate le 26 mars 2024
Thank you Jan for this great rating! Hope your stay with us was equally great :) See you again and until then please take care! Kindly,
10/10 Excellent
Maggie
Voyage en groupe
10 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Maggie
Séjour de 1 nuit en mars 2024
Réponse de Broken Wharf Team le 18 mars 2024
Hello Maggie! Thank you so much! We are receiving so much love and we are so happy to read your stay with us was fabulous! It was really rewarding to read your feedback.We are really thankful for the kindest words you have for us! See you again if you drop by London and until then please take care! Kindly,
10/10 Excellent
Bryant E, Murrieta
Voyage en couple
10 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bryant E
Séjour de 4 nuits en mars 2024
Réponse de Nate le 12 mars 2024
Hey there! Thank you so much for this lovely feedback of your stay, so happy that it was great and thank you for the kind words you had for our staff. See you again and until then please take care! Kindly
10/10 Excellent
Desire
Voyage en couple
5 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Desire
Séjour de 8 nuits en février 2024
Réponse de Nate le 5 mars 2024
Hello Desire! Thank you for taking the time to share the review of your stay with us! So happy to read you had a good time with us! It seems you enjoyed a chill stay with us this time around (we agree if that was the case, not all visits can be walking 20 miles a day around London hahaha). We do have full river views in our City Studio, accessible and river suite categories :) They are quite nice and relaxing. Feel free to contact us to enquire about it anytime.See you again, until then please take care!Kindly,
10/10 Excellent
Sinead
Voyage en couple
3 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sinead
Séjour de 1 nuit en mars 2024
Réponse de Broken Wharf Team le 5 mars 2024
Hey Sinead :) Thank you for this lovely and heartwarming feedback of your stay! Glad that the team contributed in making your stay better and we will be definitely looking forward to seeing you again. Until then please take care! Kindly
8/10 Bien
ANDRES MARCHANTE
Voyage en couple
2 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
ANDRES MARCHANTE
Séjour de 7 nuits en février 2024
Réponse de Nate le 5 mars 2024
Hey Andres,Thank you so much for taking the time to share your experience with us! I'm happy to hear that your stay went well! We have bigger studios available thankfully I'm sorry the studio you were in was not a complete match! Always feel free to contact our lovely reservation team for information so we can help curate your stay to the best :) See you again and until then please take care!Kindly,
10/10 Excellent
Voyageur vérifié
Voyage en groupe
25 févr. 2024
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 8 nuits en février 2024
Réponse de Nate le 26 févr. 2024
Thank you for this amazing rating, we hope your stay was amazing while with us! See you again and until then please take care. Kindly,
8/10 Bien
Ashleigh
23 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Ashleigh
Séjour de 1 nuit en février 2024
Réponse de Nate le 26 févr. 2024
Hello Ashleigh! Thank you so much for taking the time to share your experience with us! So happy to hear your stay with us was very good but I would like to apologize about the key cards malfunctioning 2 times :/We hope we will get to welcoming you again, until then please take care!Kindly,
10/10 Excellent
Naramseen
Voyage d’affaires, Voyage en couple
19 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Naramseen
Séjour de 3 nuits en février 2024
Réponse de Nate le 22 févr. 2024
Hello! Thank you so much for the kind words :) We hope you had a great stay with us! See you again and until then please take care.Kindly,Nate