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Avis sur Leonardo Royal London St Paul’s

4 out of 5
Leonardo Royal London St Paul’s
10 Godliman Street, London, England

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 750 avis sur 1227." "
Note des voyageurs de 8 (Bien), d’après 281 avis sur 1227." "
Note des voyageurs de 6 (Satisfaisant), d’après 94 avis sur 1227." "
Note des voyageurs de 4 (Médiocre), d’après 53 avis sur 1227." "
Note des voyageurs de 2 (Horrible), d’après 49 avis sur 1227." "

9,0/10

Propreté

8,8/10

Personnel et service

9,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Laurent

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé et personnel très accueillant
Séjour de 4 nuits en avril 2024
Réponse de Guest Relations Team le 17 mai 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

2/10 Horrible

Coralie

Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Team le 6 mai 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

8/10 Bien

Amelie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place
Séjour de 4 nuits en avril 2024
Réponse de Guest Relations Team le 13 avr. 2024
Thank you for your review, we hope to welcome you back soon!

10/10 Excellent

Dilmy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Guest Relations Team le 21 févr. 2024
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Audrey

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly, beautiful, will be back!!
Séjour de 2 nuits en janvier 2024
Réponse de Guest Relations Team le 24 janv. 2024
Dear Audrey,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Guest Relations Team

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service
Déçu
Décevant, personnel désagréable à la réception, qui parait blasé, pas souriant, à peine bonjour, pas de formule de politesse comme bienvenue, bonne journée. Personne ne parle le français alors qu’il y en avait plein dans l’hôtel. Aucun effort pour les clients français. Personnel agréable au petit déjeuner. Bon petit déjeuner. Chambre correct mais un peu petite pour une chambre familiale.
Séjour de 3 nuits en décembre 2023
Réponse de Guest Relations Team le 13 janv. 2024
Dear Karima, Thank you for your time to review our hotel. Kind regards, Guest Relations Team

10/10 Excellent

Fatima

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent je recommande
Séjour de 3 nuits en décembre 2023
Réponse de Guest Relations Team le 13 janv. 2024
Dear Fatima, Thank you for your time to review our hotel. We are glad that you enjoyed your stay. We look forward to welcoming you back very soon. Kind regards, Guest Relations Team

10/10 Excellent

Xavier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel au calme mais central
Hôtel au calme de la rue. Personnel attentif. Espaces communs agréables. Petit dej complet (un peu d’attente pour être placé). Métro à 5’
Séjour de 4 nuits en décembre 2023
Réponse de Guest Relations Team le 13 janv. 2024
Dear Xavier, Thank you for your time to review our hotel. We are glad that you enjoyed your stay. We look forward to welcoming you back very soon. Kind regards, Guest Relations Team

10/10 Excellent

ERWAN

Voyage en famille
Les points forts : Propreté et équipements
Séjour de 3 nuits en décembre 2023
Réponse de Guest Relations Team le 31 déc. 2023
Thank you for the positive review, we hope to see you back here again soon!

10/10 Excellent

Tamara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C'était tout simplement génial ! Situation géographique pour tous types d'activités, qualité des petits-déjeuners, serviabilité et soins du personnel, spa, informations du concierge. A renouveler.
Séjour de 3 nuits en novembre 2023
Réponse de Guest Relations Team le 14 nov. 2023
Dear Tamara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Guest Relations Team

4/10 Médiocre

CHRISTOPHE GILLES

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We are really disappointed, the room had a water leak when we arrived with a big flaque just at the exit of the bath room and that smelled not good…
Séjour de 2 nuits en octobre 2023
Réponse de Martin DM le 7 nov. 2023
Dear Christophe I hope you are doing well, and thank you very much for taking the time to let us know your feedback and the issues you experienced during your stay. We are delighted to have guest satisfaction, and I apologise sincerely for our shortcomings during your recent stay. I’m very disappointed to acknowledge that we could not meet your expectations upon checking into the room, you found the A/C unit leaking from the condensation. I completely understand the frustration this has caused. We always listen to our guest feedback and do everything possible to face these challenges. I understand the importance of guest feedback and value the opportunity to improve based on our guests' experiences. Please let me know if you are happy to give the hotel a chance to regain your trust, and we will make sure you have a pleasant stay with us on this occasion. Again, I am so sorry that your recent stay with us was not up to standard, and I hope we can welcome you back again.

10/10 Excellent

Aurélia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour en famille
Séjour en famille agréable, hôtel très bien situé et calme. Très bonne literie
Séjour de 4 nuits en octobre 2023
Réponse de Guest Relations Team le 1 nov. 2023
Thank you for your positive review, we hope to welcome you here again!

8/10 Bien

Emilie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2023
Réponse de Guest Relations Team le 29 août 2023
Thank you for your positive review, we hope to welcome you back here soon!

10/10 Excellent

Fabien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2023
Réponse de Guest Relations Team le 12 août 2023
Dear Fabien,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Yves

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour parfait.
Séjour de 3 nuits en mai 2023
Réponse de Guest Relations le 23 mai 2023
Dear Yves,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we hope to welcome you back soon.Kind regards,Guest Relations Team

6/10 Satisfaisant

Laetitia

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Déçus
Nous avons été déçus par la qualité de cet hôtel. Les chambres familiales ne sont pas à la hauteur d'un 4 étoiles. La literie est bonne certes mais une rénovation de la salle de bain est nécessaire. A notre arrivée : fuite au niveau du robinet du lavabo, bonde du lavabo qui ne fonctionne pas, mitigeur de la baignoire qui ne fonctionne plus donc eau bouillante, manque des morceaux de joints autour de la baignoire, rouille sur les porte serviettes... Et la propreté était approximative. Ils ont fait intervenir quelqu'un le lendemain pour réparer ainsi que plus de ménage après les réparations mais clairement il faut rénover. On nous a proposé de changer de chambre mais en précisant que toutes les chambres familiales étaient pareilles donc on est resté dans cette chambre. On a aussi constaté des problèmes de ménage dans les parties communes. Énormes traces sur les portes des ascenseurs, moquette tachée, tâches sur les chaises du petit déjeuner et sur les canapés du bar... L'hôtel reste bien situé mais nous restons sur une déception.
Séjour de 3 nuits en avril 2023
Réponse de Guest Relations Team le 9 mai 2023
Dear Déçus,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards,

10/10 Excellent

Jay

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service
Séjour de 7 nuits en mai 2024

10/10 Excellent

Parminder, Leicester

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent check in and service . Comfortable bed and clean . Spacious room . The breakfast was amazing . Location is centre . . All in all . A highly recommended hotel .
Séjour de 1 nuit en mai 2024

10/10 Excellent

Phillipa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Carlos Andres

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
perfect hotel and facilities to stay in London
Séjour de 2 nuits en mai 2024

10/10 Excellent

Marc

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alles in allem sehr gut, wenn auch etwas unpersönlich, aber das ist Geschmacksache. Nicht gefallen hat mir, dass es keine Möglichkeit gab, ein Tipp für alle Angestellten zu hinterlassen (ask the manager!) und auch der Preis ist sehr hoch!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Carl

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice dining area
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Team le 23 mai 2024
Dear Carl,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bien

Julia Vanessa

Voyage en famille
Les points forts : Propreté et équipements
Hier wird sehr geguckt ob man ein dickes Portomonai dabei hat. Und so wird man dann in der Rooftopbar auch sortiert. Schade! Das Zimmer ist in die Jahre gekommen, aber sehr sauber. Im Badezimmer müsdten mal ein paar Fugen erneuert werden, aber auch hier war es sehr sauber
Séjour de 4 nuits en mai 2024
Réponse de Guest Relations Team le 22 mai 2024
Dear Julia, Thank you for your time to review our hotel. We are glad that you enjoyed your stay. We always learn from our guests' feedback and we appreciate bringing to our attention areas that still can be improved. We look forward to welcoming you back very soon

8/10 Bien

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Nice hotel in a good location very close to St Paul’s. The hotel was clean & comfortable the reason I only gave 4 stars really was because at least 2 lifts were out of order and the wait for lifts were long and when they did arrive were full so you couldn’t get in!
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Team le 22 mai 2024
Dear Sandra, Thank you for your time to review our hotel. We are glad that you enjoyed your stay. We always learn from our guests' feedback and we appreciate bringing to our attention areas that still can be improved. We look forward to welcoming you back very soon

8/10 Bien

Mehdi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Guest Relations Team le 22 mai 2024
Dear Mehdi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Janette

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location in central London was great. Right next to St Paul's, quick walk across the Thames for the Globe, quick trip to London Tower and right next to all the Hop On/Hop Off stations.
Séjour de 3 nuits en mai 2024
Réponse de Guest Relations Team le 21 mai 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

William

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel. Great staff and great facilities.Beds and pillows very comfortable. Good location to walk to various areas and tube very close too. Would definitely stay again and would recommend
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations Team le 21 mai 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Glenn

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place is amazing, a real gem in a great location. From the complimentary glass of fizz on arrival to the beautiful pool and spa, and the immaculate rooms - there is nothing to fault.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Team le 17 mai 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Erick, Lake Forest Park

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Recommend to others
Séjour de 3 nuits en mai 2024
Réponse de Guest Relations Team le 17 mai 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bien

Fred Erik

Les points forts : Propreté et personnel et service
cENTRALT LÄGE
Séjour de 3 nuits en mai 2024
Réponse de Guest Relations Team le 17 mai 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Doreen

Voyage en famille
Everything about our stay was perfect The staff were particularly pleasant and helpful.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Team le 16 mai 2024
Good afternoon, Thank you for your review, we are glad to hear you had a great time! We hope to welcome you back soon!

8/10 Bien

Andrew Robert

Voyage en famille avec de jeunes enfants, Voyage en famille
Next to St Paul's church with a beautiful view of the church from the room top bar.
Séjour de 5 nuits en mai 2024
Réponse de Guest Relations Team le 15 mai 2024
Dear Guest, Thank you for your time to review our hotel. We are glad that you enjoyed your stay. We look forward to welcoming you back very soon. Kind regards, Guest Relations Team

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel for getting around london sights Highly recommend it
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Team le 15 mai 2024
Dear Karen, Thank you for your time to review our hotel. We are glad that you enjoyed your stay. We look forward to welcoming you back very soon. Kind regards, Guest Relations Team

10/10 Excellent

J.R.T.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Guest Relations Team le 15 mai 2024
Dear Guest, Thank you for your time to review our hotel. We are glad that you enjoyed your stay. We look forward to welcoming you back very soon. Kind regards, Guest Relations Team

10/10 Excellent

Dagmar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Die zentrale Lage und die Zimmerausstattung waren das Auswahlkriterium. Das Frühstück war super - sowohl Auswahl als auch Service.
Séjour de 5 nuits en avril 2024
Réponse de Guest Relations Team le 15 mai 2024
Dear Guest, Thank you for your time to review our hotel. We are glad that you enjoyed your stay. We look forward to welcoming you back very soon. Kind regards, Guest Relations Team

10/10 Excellent

Matthias

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Personal, der Pool, das Zimmer und das Frühstück waren fantastisch. Die Poolzeiten für Kinder sind nicht wirklich optimal.
Séjour de 6 nuits en mai 2024
Réponse de Guest Relations Team le 15 mai 2024
Dear Guest, Thank you for your time to review our hotel. We are glad that you enjoyed your stay. We look forward to welcoming you back very soon. Kind regards, Guest Relations Team

10/10 Excellent

Maria, Maple

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amenities are excellent like the pool and spa. Close to train station and buses are just a few steps. And St Pauls Cathedral is just across. Feel safe and enjoyed my stay with family
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Team le 11 mai 2024
Dear Maria,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bien

Balázs, Pomáz

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Hotel war in jeder Hinsicht in Ordnung. Vorteile waren gutes und reichhaltiges Frühstück, gute und ruhige Lage, freundliches Personal und sauberes Zimmer. Der einzige Nachteil war die lange Wartezeit auf den Aufzug jeden Morgen vor dem Frühstück.
Séjour de 5 nuits en avril 2024
Réponse de Guest Relations Team le 11 mai 2024
Dear Balazs, Thank you for your time to review our hotel. We are glad that you enjoyed your stay. We always learn from our guests' feedback and we appreciate bringing to our attention areas that still can be improved. We look forward to welcoming you back very soon.

10/10 Excellent

Rob

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was suitable for what we wanted to do in the area
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations Team le 9 mai 2024
Thank you for taking your time to review our hotel, we hope to welcome you back in the future!

4/10 Médiocre

Justine

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Leonardo Royal will charge you for services you did not receive, say that they will remove the fees when you check out, say they will email you your receipt and not to worry and then actually added extra charges And not email a receipt. AND there is no way to every reach anyone at Leonardo Royal to rectify. They just give you a super generic email and never respond. Worst customer experience ever.
Séjour de 9 nuits en mars 2024
Réponse de Guest Relations Team le 11 mai 2024
Dear Justine,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

giuseppe

Voyage en couple
I visited London in May 2024, and although the weather was as londinese as possible, the holiday left us a wonderful memories. In all, this trip was a success because the hotel has a wonderful position in London city from which is easy to move around. Our fortune was also the receptionist (Francesco) that, as an italian, spoke with us italian for the joy of my husband that doesn’t understand English at all, and so we had every thing explained in detail. 10 out of ten for us. Hope to see you soon!!!!
Séjour de 4 nuits en mai 2024
Réponse de Guest Relations Team le 8 mai 2024
Thank you for your time to review our hotel. We are glad that you enjoyed your stay!

10/10 Excellent

Jonathan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing! Super friendly staff and excellent location. Very comfy beds. Only issue was the hot water isn't consistent and gets too hot randomly. They just had an incident where the hot water stopped working altogether for one morning (which was fixed immediately) but could be due to that. Otherwise a perfect stay.
Séjour de 3 nuits en mai 2024
Réponse de Guest Relations Team le 7 mai 2024
Thank you for your positive review, we're glad to hear you had a great stay with us. We hope to welcome you back to our hotel soon!

6/10 Satisfaisant

Wesley James

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Hotel was nice, 4 star was pushing it a bit. Spa and pool was accessed through the bar and restaurant, a bit strange in your robes! Plus pool was full of kids, running in and out of the Sauna. It was supposed to shut at 21:00, at 20:30 on the dot, the staff simply switched the lights off and opened the doors of the sauna and steam room without saying a word. Room service was poor - late, wrong order, card machine not working and no cutlery, they got it right on the fourth time. Food was good. There was no 'do not not disturb' sign for the door, realised before going to bed. Cleaner knocked and opened the door at 10:00 on the morning of checkout at 11:00. Bed was super comfortable and room was very quiet.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Team le 7 mai 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.

8/10 Bien

Francis

Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Team le 5 mai 2024
Dear Francis,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Location! Great Staff!
Séjour de 3 nuits en avril 2024
Réponse de Guest Relations Team le 4 mai 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 Bien

Lisa

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The property itself was great so we had a good stay but the member of staff who checked us in, nick, was unhelpful at best but was actually very rude, disinterested and totally unwilling to help. This did not start our stay off well. The rest was fantastic!
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Team le 4 mai 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

4/10 Médiocre

Navraj

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Séjour de 3 nuits en avril 2024
Réponse de AW le 2 mai 2024
Dear NavrajWe recently received a low score regarding your guest experience. While we are grateful for your insights, we were disheartened to learn that your experience fell short of your expectations. Your satisfaction is paramount to us, and we genuinely regret any inconvenience or disappointment you may have encountered.We strive to provide exceptional service to all our guests, and your feedback plays a crucial role in helping us achieve this goal. We are eager to understand more about your experience and the areas where we could improve. Your perspective is invaluable to us, and we are committed to addressing any concerns you may have promptly and effectively.Could you please share additional details about your visit? Your input will enable us to identify specific areas for enhancement and ensure that future experiences exceed your expectations. We genuinely appreciate your willingness to help us improve our services.Once again, thank you for taking the time to share your thoughts with us. We are committed to earning back your trust and providing you with the exceptional experience you deserve.Leonardo Royal London St Paul's Hotel - guest relation dept.Warm regards,

10/10 Excellent

Colleen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024

8/10 Bien

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and a pleasant room in a well equipped hotel
Séjour de 5 nuits en avril 2024
Réponse de Guest Relations Team le 1 mai 2024
Thank you for your positive review, we hope you welcome you back soon!

10/10 Excellent

Lawrence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything worked fantastically, great spa
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Team le 28 avr. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.