Avis sur Hyatt Regency London Blackfriars
Hyatt Regency London Blackfriars
19 New Bridge Street, London, England
Avis
8,6
Excellent
9,4/10
Propreté
9,2/10
Personnel et service
8,0/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
29 mars 2024
Séjour de 1 nuit en mars 2024
Réponse de Hyatt Regency London Blackfriars le 18 avr. 2024
Thank you for sharing your experience. We regret to learn that you are not completely satisfied with your stay. If you require any assistance, please feel free to contact us directly by email london.blackfriars@hyatt.com
10/10 Excellent
Reuben
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reuben
Séjour de 2 nuits en avril 2024
Réponse de Hyatt Regency London Blackfriars le 25 avr. 2024
Thank you for the 5-star rating and we are glad that you enjoyed our hotel's central location. We look forward to welcoming you back again very soon.
6/10 Satisfaisant
Matthew
Voyage en famille, Voyage d’affaires
15 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Matthew
Séjour de 1 nuit en avril 2024
Réponse de Hyatt Regency London Blackfriars le 16 avr. 2024
Thank you for sharing your experience. Please rest assure that your comments on the bar/lounge opening hours will be taken into consideration for our continuous service improvement. We hope to have the chance to welcoming you back again very soon.
10/10 Excellent
Samuel
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samuel
Séjour de 1 nuit en mars 2024
Réponse de Hyatt Regency London Blackfriars le 3 avr. 2024
Thank you very much for sharing your experience. We are glad that our Guest Service team especially Aman has impressed you during your stay. Please rest assure that your compliment will be shared with Aman and he will sure be happy to hear about it. Thank you once again for sharing your experience and we look forward to welcoming you back again very soon.
10/10 Excellent
Andrew
Voyage en famille
25 mars 2024
Andrew
Séjour de 2 nuits en mars 2024
Réponse de Hyatt Regency London Blackfriars le 3 avr. 2024
Thank you very much for sharing your experience. We are glad you are happy with our Guest Service team. We look forward to welcoming you back again in the near future.
10/10 Excellent
Sabatino
Voyage en famille
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sabatino
Séjour de 3 nuits en janvier 2024
Réponse de Hyatt Regency London Blackfriars le 29 janv. 2024
Thank you for rating your experience with Hyatt Regency London Blackfriars 10/10. We are delighted to learn that you are satisfied with your stay with us. We hope to welcome you back again very soon.
8/10 Bien
ELLEN
Voyage d’affaires
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ELLEN
Réponse de Hyatt Regency London Blackfriars le 26 janv. 2024
Thank you very much for sharing your experience. We are glad to learn that you enjoyed your stay with us. Please accept our apology on the temperature control issue. Please rest assure that the issue has been escalated to the concerned department and they will look into it. We look forward to welcoming you again in the near future.
10/10 Excellent
Norm
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Norm
Séjour de 6 nuits en janvier 2024
Réponse de Hyatt Regency London Blackfriars le 22 janv. 2024
Thank you for rating your experience with Hyatt Regency London Blackfriars with 10/10. We are truly delighted that you enjoyed your time with us. We hope to welcome you back to our hotel very soon.
6/10 Satisfaisant
Dragana
Voyage en famille
5 janv. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Not a five star standard
Dragana
Séjour de 4 nuits en décembre 2023
Réponse de Hyatt Regency London Blackfriars le 22 janv. 2024
Thank you for sharing your experience. We regret to learn that you were not satisfied with your stay with us. Please rest assure that your comments have been shared with the corresponding team for continuous evaluations. We apologize for the experience you had during your stay and we hope we still have a chance to welcome you back to our hotel in the future.
10/10 Excellent
Sebastián Ramírez
29 déc. 2023
Sebastián Ramírez
Séjour de 1 nuit en décembre 2023
Réponse de Hyatt Regency London Blackfriars le 22 janv. 2024
Thank you for rating 5/5 for your experience with Hyatt Regency London Blackfriars. Our entire hotel team look forward to welcome you back to our hotel very soon.
8/10 Bien
Andreanne
17 déc. 2023
Andreanne
Séjour de 1 nuit en décembre 2023
Réponse de Hyatt Regency London Blackfriars le 22 janv. 2024
Thank you for rating your experience with Hyatt Regency London Blackfriars. We hope to welcome you back to our hotel very soon.
10/10 Excellent
Voyageur vérifié
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 8 nuits en décembre 2023
Réponse de Hyatt Regency London Blackfriars le 22 janv. 2024
Thank you for the fantastic score for your experience with Hyatt Regency London Blackfriars. We hope to welcome you back to our hotel very soon.
8/10 Bien
julie
Voyage en famille
30 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
julie
Séjour de 2 nuits en octobre 2023
Réponse de Hyatt Regency London Blackfriars le 31 oct. 2023
Thank you for rating your experience with us. We look forward to welcoming you back in the near future.
6/10 Satisfaisant
Lane
17 oct. 2023
Lane
Séjour de 4 nuits en octobre 2023
Réponse de Hyatt Regency London Blackfriars le 18 oct. 2023
Thank you very much for rating your experience with us. We hope to welcome you back to our hotel in the future.
10/10 Excellent
Alessandro
Voyage en famille
16 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alessandro
Séjour de 1 nuit en août 2023
Réponse de Vlad le 16 sept. 2023
Dear Alessandro,Thank you for sharing this lovely review. We are thrilled to read your kind words about your recent experience at Hyatt Regency London Blackfriars. Our team works very hard to ensure every guest has a memorable time. Your feedback means a lot to us and we look forward to your next visit.Best regardsLaurent SchauderGeneral Manager
10/10 Excellent
Sylwia
10 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sylwia
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Management le 12 sept. 2023
Thank you so much Sylwia for the amazing score! We are happy to know you enjoyed your stay with us and hope to have the opportunity to welcome you back in the near future!
10/10 Excellent
Julian
16 août 2023
Les points forts : Équipements
Julian
Séjour de 5 nuits en août 2023
Réponse de Hyatt Regency London Blackfriars le 17 août 2023
Thank you Julian so much for your lovely review on your stay. We are glad that our Guest Service Team is able to make your stay excellent and memorable. We will definitely share you compliments to Veronica and Jo. We look forward to welcoming you back again very soon!