Avis
9,0
Merveilleux
9,4/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Alexandra Giurgiu le 22 mars 2024
Dear Albina,Thank you for the perfect rating! We're thrilled to hear that your stay was perfect. We hope to have the pleasure of welcoming you back again soon.Best regards,
8/10 Bien
Antonio
24 janv. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Antonio
Séjour de 1 nuit en janvier 2024
Réponse de Alexandra Giurgiu le 22 mars 2024
Dear Antonio,Thank you for taking the time to rate your stay with us. We appreciate your feedback and hope to welcome you back for an even better experience in the future.Best regards
8/10 Bien
Alessia
6 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Alessia
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Iliane
5 janv. 2024
Iliane
Séjour de 4 nuits en janvier 2024
8/10 Bien
Nicolas
25 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicolas
Séjour de 3 nuits en octobre 2023
10/10 Excellent
Rémi
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rémi
Séjour de 3 nuits en septembre 2023
8/10 Bien
Routier
20 juin 2023
Routier
Séjour de 2 nuits en juin 2023
10/10 Excellent
Rob
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rob
Séjour de 1 nuit en mai 2024
10/10 Excellent
Thomas, St Johns
Voyage en famille, Voyage en groupe
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 2 nuits en mai 2024
Réponse de Alexandra Giurgiu le 24 mai 2024
Dear Thomas,Thank you for taking the time to share your fantastic experience! We're thrilled to hear that you had a great stay with us and that you enjoyed our friendly staff, central location, convenient tube station access, rooftop bar, and comfortable room.Your kind words mean a lot to us, and we're delighted to know that we've left such a positive impression on you. We can't wait to welcome you back to Hotel Saint the next time you're in London!Warm regards,Alexandra
10/10 Excellent
Yongtian
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yongtian
Séjour de 1 nuit en mai 2024
Réponse de Alexandra Giurgiu le 22 mai 2024
Dear Yongtian,Thank you for your feedback.We are delighted to hear that you had a great experience with us. We appreciate your feedback and look forward to welcoming you back soon!Best regards,Alexandra
8/10 Bien
Emma
18 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Emma
Séjour de 7 nuits en mai 2024
Réponse de Alexandra Giurgiu le 20 mai 2024
Dear Emma,Thank you for your feedback and for choosing to stay with us. We apologise for any inconvenience you may have experienced. Your comments are valuable to us as we strive to improve our services. We hope to have the opportunity to welcome you back for an even better stay in the future.Best regards,
10/10 Excellent
Viktorija
Voyage en groupe, Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Viktorija
Séjour de 1 nuit en avril 2024
Réponse de Alexandra Giurgiu le 17 mai 2024
Dear Viktorija,Thank you for taking the time to share your experience at Hotel Saint. We are delighted to hear that you enjoyed your stay with us and that you found our hotel to be very nice. We are glad you appreciated the beautiful views and found the interior of your room to be pleasant. It's fantastic to know that our convenient location allowed you to explore nearby attractions within walking distance. We hope to have the pleasure of welcoming you back for another enjoyable stay at Hotel Saint in the future. Warm regards,Alexandra
8/10 Bien
Ralf
Voyage en couple
13 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ralf
Séjour de 4 nuits en mai 2024
Réponse de Alexandra Giurgiu le 13 mai 2024
Dear Ralf,Thank you for your feedback! We're pleased to hear that you found our accommodation good and appreciated our convenient location and accessibility. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Best regards,Alexandra
10/10 Excellent
Jochen
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jochen
Séjour de 3 nuits en mai 2024
Réponse de Alexandra Giurgiu le 13 mai 2024
Dear Jochen,Thank you for your outstanding review! We're thrilled to hear that you found our hotel very central, well-equipped, and offering a reasonable price-performance ratio. We're delighted that you would choose to book with us again.We can't wait to welcome you back for another wonderful stay!Warm regards,Alexandra
10/10 Excellent
Selina
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Selina
Séjour de 1 nuit en mai 2024
Réponse de Alexandra Giurgiu le 13 mai 2024
Dear Selina,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel lovely and our staff great. We're delighted to have provided you with a perfect little bolt hole for your night out in the city.We can't wait to welcome you back for another fantastic stay!Warm regards,Alexandra
10/10 Excellent
Atay
Voyage en famille
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Atay
Séjour de 7 nuits en mai 2024
Réponse de Andrei P. le 11 mai 2024
Dear Atay,We are truly grateful for your 5-star rating! Your satisfaction means everything to us, and we are thrilled to have met your expectations. Looking forward to hosting you again in the future!Best regards,Andrei P.
10/10 Excellent
Mari, Pwllheli
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mari
Séjour de 3 nuits en mai 2024
Réponse de Andrei P. le 11 mai 2024
Dear Mari,Thank you for choosing Hotel Saint and for the perfect rating! We are delighted you enjoyed your stay and hope to welcome you back soon.Kind regards,Andrei P.
10/10 Excellent
Karen
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 4 nuits en mai 2024
Réponse de Alexandra Giurgiu le 10 mai 2024
Dear Karen,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay, especially our helpful staff, clean rooms, and delicious food at our restaurant. It's fantastic to know that you found our location convenient as well. We look forward to welcoming you back on your next visit—your kind words mean a lot to us!Warm regards,Alexandra
10/10 Excellent
Muraleedharan
Voyage en famille
9 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Muraleedharan
Séjour de 7 nuits en mai 2024
Réponse de Alexandra Giurgiu le 9 mai 2024
Dear Muraleedharan,Thank you immensely for your outstanding review! We're thrilled to hear that we exceeded your expectations in every aspect of your stay. Your feedback about the TV is duly noted, and we appreciate your understanding. We're continuously striving to enhance our guests' experience, and your input helps us do just that. We look forward to welcoming you back soon for another fantastic stay.Warm regards,
10/10 Excellent
Claudia
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claudia
Séjour de 2 nuits en mai 2024
Réponse de Alexandra Giurgiu le 9 mai 2024
Dear Claudia,Thank you ever so much for your glowing review! We're delighted to hear that you found our hotel to be clean, quiet, and filled with friendly faces. Your kind words truly mean the world to us. Should your travels bring you back this way, we'd be loved to welcome you once more for another peaceful and enjoyable stay.Warm regards,
10/10 Excellent
Susanna
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susanna
Séjour de 5 nuits en mai 2024
Réponse de Alexandra Giurgiu le 7 mai 2024
Dear Susanna,Thank you so much for the perfect 5 rating! We're absolutely delighted to hear that you had such an outstanding experience during your stay with us. It's guests like you who make what we do so rewarding. We can't wait to welcome you back for another fantastic stay whenever your travels bring you our way again!Warm regards,Alexandra
10/10 Excellent
Robert, Columbia
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 6 nuits en avril 2024
Réponse de Alexandra Giurgiu le 6 mai 2024
Dear Robert,Thank you for your perfect rating and for highlighting our hotel's peaceful atmosphere and convenient location. We're thrilled you enjoyed your stay with us, and we hope to welcome you back soon for another wonderful experience.Best regards,Alexandra
10/10 Excellent
Kacey
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kacey
Séjour de 2 nuits en avril 2024
Réponse de Alexandra Giurgiu le 6 mai 2024
Dear Kacey,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed every moment of your stay and felt welcomed by our team. Your kind words truly mean a lot to us, and we can't wait to welcome you back for another fantastic stay.Warm regards,Alexandra
10/10 Excellent
Lawrance
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lawrance
Séjour de 7 nuits en avril 2024
Réponse de Alexandra Giurgiu le 1 mai 2024
Dear Lawrance,Thank you so much for your kind words! We're thrilled to hear that our front desk staff made your stay a pleasant one. We strive for efficiency and courtesy to ensure our guests have a memorable experience. We hope to welcome you back soon!Kind regards,Alexandra
8/10 Bien
Cecilia
Voyage en famille avec de jeunes enfants
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cecilia
Séjour de 1 nuit en février 2024
Réponse de Alexandra Giurgiu le 1 mai 2024
Dear Cecilia,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness and views our hotel offers. We apologise as our restaurant was closed during your stay, and I am pleased to inform you that our new restaurant The Cardinal is now official open! We hope to welcome you back soon!Best regards,Alexandra
10/10 Excellent
Saranphat
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Saranphat
Séjour de 1 nuit en avril 2024
10/10 Excellent
Chatchanun
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chatchanun
Séjour de 7 nuits en avril 2024
Réponse de Alexandra Giurgiu le 1 mai 2024
Dear Chatchanun,Thank you for your kind review! We're delighted to hear that you found our hotel nice and appreciated its proximity to public transport. We hope to have the pleasure of welcoming you back again soon!Warm regards,Alexandra
10/10 Excellent
Sian
Voyage en groupe
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sian
Séjour de 2 nuits en avril 2024
Réponse de Alexandra Giurgiu le 1 mai 2024
Dear Sian,Thank you for your lovely review! We're thrilled to hear that you found our hotel beautiful and enjoyed your stay with us. It's fantastic to know that you found the rooms stunning, the bed and pillows comfy, and our staff welcoming and approachable. We're glad that our convenient location near the tube station added to your experience. We hope to welcome you back for another enjoyable stay in the future!Warm regards,Alexandra
8/10 Bien
Samandeep
Voyage en groupe
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Samandeep
Séjour de 5 nuits en avril 2024
Réponse de Alexandra Giurgiu le 2 mai 2024
Dear Samandeep,Thank you for sharing your feedback with us. We're thrilled to hear that our convenient location near Tower Hill and the metro station made your stay more enjoyable.We look forward to welcoming you back for another great stay whenever your travels bring you to the area.Best regards,Alexandra
10/10 Excellent
Anthony
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Séjour de 1 nuit en avril 2024
Réponse de Alexandra Giurgiu le 1 mai 2024
Dear Anthony,Thank you for your wonderful review! We're delighted to hear that you enjoyed our great staff, great location, and overall experience at our hotel. We hope to have the pleasure of welcoming you back again soon!Warm regards,Alexandra
10/10 Excellent
Anthony
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Séjour de 1 nuit en avril 2024
Réponse de Alexandra Giurgiu le 29 avr. 2024
Dear Anthony,Thank you for your kind words and for choosing our hotel! We're delighted to hear that you enjoyed your stay and found our location convenient. We look forward to welcoming you back in the future!Warm regards,Alexandra
10/10 Excellent
Donna-Marie
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donna-Marie
Séjour de 2 nuits en avril 2024
Réponse de Alexandra Giurgiu le 29 avr. 2024
Dear Donna-Marie,Thank you so much for your glowing review! We're thrilled to hear that you and your husband had such a wonderful experience at Hotel Saint, especially on such a special occasion.Your kind words about our staff mean the world to us, and we're delighted that they were able to make your stay memorable. We can't wait to welcome you back for another fantastic stay in London!Warm regardsAlexandra
6/10 Satisfaisant
Tatiana
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tatiana
Séjour de 2 nuits en avril 2024
Réponse de Alexandra Giurgiu le 25 avr. 2024
Dear Tatiana,Thank you for sharing your feedback with us. We sincerely apologise for the inconvenience you experienced during check-in. We're glad to hear that our front desk team was able to assist you and provide the necessary support to resolve the issue. Your satisfaction is our priority, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future.Warm regards,Alexandra
8/10 Bien
Gene, Bronx
Voyage en famille
22 avr. 2024
Les points forts : Propreté et personnel et service
Gene
Séjour de 6 nuits en avril 2024
Réponse de Alexandra Giurgiu le 22 avr. 2024
Dear Gene,Thank you for your review! We appreciate your feedback regarding the convenient location near Tower Hill and Spitalfields, as well as the proximity to Aldgate station. We apologise for any inconvenience caused by the construction noise during your stay. Your comfort is important to us, and we'll address this issue to ensure a more peaceful experience in the future.Warm regards,Alexandra
10/10 Excellent
Suruneet
Voyage en groupe
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Suruneet
Séjour de 2 nuits en avril 2024
Réponse de Alexandra Giurgiu le 20 avr. 2024
Dear Suruneet,Thank you so much for your wonderful review and perfect score! We're thrilled to hear that you had an amazing two-night stay with us and that our staff could make your experience even better by assisting with an early check-in and accommodating your luggage on checkout day. It's fantastic to know that you enjoyed the stunning view of Tower Bridge from our rooftop bar and the delicious drinks. Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay!Warm regards,Alexandra
10/10 Excellent
Tyler
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tyler
Séjour de 1 nuit en avril 2024
Réponse de Alexandra Giurgiu le 20 avr. 2024
Dear Tyler,Thank you for your glowing review and perfect score! We're delighted to hear that you found our location excellent and enjoyed the cleanliness and comfort of our beds. We're thrilled to have earned your recommendation, and we hope you had a fantastic time at our rooftop bar. We look forward to welcoming you back for another wonderful experience soon!Warm regards,Alexandra
6/10 Satisfaisant
Katarina
Voyage d’affaires
18 avr. 2024
Les points forts : Propreté et personnel et service
Katarina
Séjour de 1 nuit en avril 2024
Réponse de Alexandra Giurgiu le 18 avr. 2024
Dear Katarina,Thank you for sharing your feedback with us. We sincerely apologise for the inconveniences you encountered during your recent stay. Your comments regarding the noise from the nearby construction site, the issues with the A/C, and the miscommunication about the roof bar have been duly noted. We deeply regret that we fell short of meeting your expectations on this occasion. As per our previous discussion, we look forward to the opportunity to welcome you back and provide you with a more enjoyable stay. Warm regards,
10/10 Excellent
C
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C
Séjour de 1 nuit en avril 2024
Réponse de Alexandra Giurgiu le 18 avr. 2024
Dear C,Thank you for your positive feedback, despite the Wi-Fi issues you encountered. We apologise for any inconvenience this may have caused during your stay. Please note that we've looked into the matter promptly to ensure a smoother experience for you and our future guests.We appreciate your understanding and hope to welcome you back soon for an even better stay.Warm regards,
10/10 Excellent
Gayane
17 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Gayane
Séjour de 5 nuits en avril 2024
Réponse de Alexandra Giurgiu le 18 avr. 2024
Dear Gayane,Thank you for rating us 5 out of 5! We appreciate your support and hope to have the pleasure of welcoming you back soon.Best regards,
10/10 Excellent
Oscar
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oscar
Séjour de 3 nuits en avril 2024
Réponse de Alexandra Giurgiu le 17 avr. 2024
Dear Oscar,Thank you for your feedback. We appreciate your comment regarding our laundry service and will take it into consideration as we strive to improve our offerings. If you have any further suggestions please feel free to share them with us. We value your input and hope to exceed your expectations on your next visit.Best regards,
10/10 Excellent
TIFFANY
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
TIFFANY
Séjour de 7 nuits en avril 2024
Réponse de Alexandra Giurgiu le 16 mai 2024
Dear Tiffany,Thank you for your perfect rating and wonderful feedback! We're delighted to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Warm regards,
10/10 Excellent
Paulus, Ballrechten-Dottingen
Voyage en couple
16 avr. 2024
Les points forts : Équipements
Paulus
Séjour de 5 nuits en avril 2024
Réponse de Alexandra Giurgiu le 17 avr. 2024
Dear Paulus,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our location near the Tower and the Underground Station convenient. Your recommendation means a lot to us, and we look forward to welcoming you back to the Hotel Saint in the future!Warm regards,
10/10 Excellent
Laurie
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laurie
Séjour de 5 nuits en avril 2024
Réponse de Alexandra Giurgiu le 17 avr. 2024
Dear Laurie,Thank you for your glowing review! We're delighted to hear that you had such a wonderful experience with us. It was our pleasure to accommodate you, and we're thrilled that you appreciated the welcome gifts. We look forward to welcoming you back for another memorable stay in the future!Best regards,
10/10 Excellent
Ebony
15 avr. 2024
Ebony
Séjour de 3 nuits en avril 2024
Réponse de Alexandra Giurgiu le 6 mai 2024
Dear Ebony,Thank you for rating us a perfect 5! We're thrilled to hear that you had such a fantastic experience during your stay. Your feedback means the world to us, and we can't wait to welcome you back for another exceptional stay in the future.Warm regards,Alexandra
6/10 Satisfaisant
Samar
Voyage en famille
15 avr. 2024
Samar
Séjour de 3 nuits en avril 2024
Réponse de Alexandra Giurgiu le 20 avr. 2024
Dear Samar,Thank you for sharing your feedback with us. We apologise for the inconvenience you experienced with the hot water during your stay. Our records indicate that you reported the water not being hot enough, and our maintenance team promptly adjusted the temperature higher upon your request in your bathroom. We're disappointed to see your review but appreciate your input, which helps us improve our services. Please don't hesitate to reach out if there's anything else we can do to enhance your future visits.Warm regards,Alexandra
10/10 Excellent
Thanarat
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thanarat
Séjour de 8 nuits en avril 2024
Réponse de Alexandra Giurgiu le 17 avr. 2024
Dear Thanarat,Thank you for your positive feedback! We're delighted to hear that you found our hotel's proximity to the underground train convenient for your travels. We hope to welcome you back for another great stay in the future!Best regards,
10/10 Excellent
Lucy
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lucy
Séjour de 2 nuits en avril 2024
Réponse de Alexandra Giurgiu le 17 avr. 2024
Dear Lucy,Thank you for taking the time to rate your experience with us! We truly appreciate your perfect score and are thrilled that you had a pleasant stay. If you ever have any feedback or suggestions for how we can make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Warm regards
10/10 Excellent
Elizabeth
14 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 2 nuits en avril 2024
Réponse de Alexandra Giurgiu le 17 avr. 2024
Dear Elizabeth,Thank you for your kind words! We're delighted to hear that you had a lovely stay with us and that our staff made your experience memorable. We're glad you enjoyed the cleanliness and amenities of your room. We look forward to welcoming you back for another wonderful stay in the future!Best regards,
10/10 Excellent
Dauda
Voyage en famille, Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dauda
Séjour de 6 nuits en avril 2024
Réponse de Alexandra Giurgiu le 17 avr. 2024
Dear Dauda,Thank you for your positive feedback! We're glad to hear that you found our hotel to be conveniently located near the train station and within walking distance of tourist attractions. We appreciate your rating and hope to welcome you back for another pleasant stay soon.Best regards,
10/10 Excellent
Jillian
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jillian
Séjour de 2 nuits en avril 2024
Réponse de Alexandra Giurgiu le 13 avr. 2024
Dear Jillian,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us and that our location was convenient for exploring London's top sights. We hope you had a fantastic time, and we look forward to welcoming you back for another great experience in the future! Best wishes, Alexandra