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Avis sur DoubleTree by Hilton London Angel Kings Cross

4 out of 5
DoubleTree by Hilton London Angel Kings Cross
60 Pentonville Road, Islington, London, England

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 568 avis sur 1144." "
Note des voyageurs de 8 (Bien), d’après 315 avis sur 1144." "
Note des voyageurs de 6 (Satisfaisant), d’après 126 avis sur 1144." "
Note des voyageurs de 4 (Médiocre), d’après 74 avis sur 1144." "
Note des voyageurs de 2 (Horrible), d’après 61 avis sur 1144." "

8,4/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

martine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre au calme, bonne literie et chambre propre. Petit déjeuner complet
Séjour de 1 nuit en mars 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 19 mars 2024
Hi MartineThank you for taking the time to rate our hotel.We are delighted that you enjoyed your stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Jean-François

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour parfait
Séjour de 3 nuits en février 2024
Réponse de The Doubletree by Hilton Angel Kings Cross le 28 févr. 2024
Hi Jean-FrancoisThank you for taking the time to review our hotel.We are delighted that you enjoyed your stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de team angel le 28 janv. 2024
Dear guest -Thank you for choosing our hotel! Your recent stay was a pleasure, and we're thrilled to receive your 10-star review. Safe travels, and we hope to welcome you back soon!Many thanks Jay

8/10 Bien

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 9 janv. 2024
Hi NancyThank you for taking the time to rate our hotel.We are delighted that you enjoyed your stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Marjorie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bon hôtel, service parfait, restauration très bien aussi que ce soit au bar ou au restaurant, propreté irréprochable. Je recommande
Séjour de 3 nuits en décembre 2023
Réponse de team angel le 6 janv. 2024
Dear Marjorie-Thank you for your wonderful 5-star review! We're delighted to hear you enjoyed our hotel, impeccable service, and excellent catering. Your recommendation means a lot to us. We look forward to welcoming you back for another outstanding experience.Many thanks Jay

2/10 Horrible

Jeson

Séjour de 1 nuit en décembre 2023
Réponse de The Doubletree By Hilton Angel Kings Cross le 16 janv. 2024
Hi JesonThank you for taking the time to rate our hotel.Firstly, we would like to apologise that your stay did not exceed your expectations. We hope that what happened will not prevent you staying with us in the future.Kindest regardsBrogan Kulup

8/10 Bien

Laëtitia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel, propre, personnel accueillant et souriant, petit bémol, pour un 4 étoiles, aucun réceptionniste bilingue, personne ne fait d’effort pour parler français, contrairement à nous. Quand les anglais viennent en France, nous avons du personnel bilingue dans les hôtels, restaurants, magasins etc
Séjour de 2 nuits en novembre 2023
Réponse de team angel le 23 déc. 2023
Dear Laetitia-Thank you for your wonderful feedback! We're thrilled you enjoyed our clean and welcoming environment, and our team appreciates your kind words. We're sorry to hear about the language challenge you encountered, and we sincerely apologize for any inconvenience. Your feedback is valuable, and we'll work towards improving our language services. We hope to have the pleasure of hosting you again soon.Many thanks Jay

8/10 Bien

Christophe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Team angel le 5 nov. 2023
Dear Christophe-Thank you for choosing doubletree by Hilton angel kings cross during your visit to our beautiful city. It has been a true honor having you as our guest.Thank you so much for your generous 08-star review! We're delighted to hear that you had such a wonderful experience during your stay with us. Our team provides exceptional service, and it's always rewarding to see our efforts reflected in such positive feedback and we'll continue to do our best to make each stay even more memorable. Your support means the world to us!My team and I do look forward to welcoming you back soon.Yours Sincerely,Team Angel.

8/10 Bien

Martina

Séjour de 4 nuits en août 2023
Réponse de Doubletree by Hilton Angel Kings Cross le 29 août 2023
Hi MartinaThank you for taking the time to rate our hotel.We are delighted that you enjoyed your stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

8/10 Bien

Gwendoline

Les points forts : Personnel et service
The reception staff and especially Sultan were super welcoming and nice. The room in itselt w
Séjour de 2 nuits en juin 2023
Réponse de Doubletree by Hilton Angel Kings Cross le 10 juil. 2023
Hi GwendolineThank you for taking the time to review our hotel.We are delighted that Sultan made your stay a little bit more special. We look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

2/10 Horrible

DAVID

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A éviter
Séjour de 3 nuits horrible Chambre pas nettoyé Salle de bain horrible et très sale et le pire c est la femme de ménage qui vient frapper a la porte a 8h du matin pour savoir si elle pouvait faire le ménage de sortie
Séjour de 3 nuits en avril 2023
Réponse de The Doubletree by Hilton Angel Kings Cross le 24 avr. 2023
Hi DavidThank you for taking the time to review our hotel.Firstly, allow us to apologise for failing to meet your expectations during your stay. We are very sorry to hear that you experienced multiple issues whilst staying. Your comments have been shared with our management team as we continually work to improve our guest experience. We hope that what happened will not prevent you from staying with us again.Kindest regardsBrogan Kulup

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
City trip
Séjour de 2 nuits en mars 2023
Réponse de The Doubletree by Hilton Angel Kings Cross le 22 mars 2023
Hi AnonymousThank you for taking the time to review our hotel.We are delighted that we exceeded your expectations whilst staying with us. We look forward to welcoming you back again in the near future.Kindest regardsBrogan Team Angel

10/10 Excellent

Mathieu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2023
Réponse de Doubletree by Hilton Angel Kings Cross le 8 févr. 2023
Hi MathieuThank you for your 10/10 rating the Doubletree by Hilton Angel Kings Cross. We are delighted that you enjoyed your stay with us. We look forward to welcoming you again in the near future. Kindest regardsTeam Angel x

10/10 Excellent

Johnny

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nous avons adoré. Personnel serviable , professionnel a l'écoute des clients. Parking vhl a l'arrière de l'hôtel (payant mais util. Le secteur agréable et super bien desservie bus métro (alors que nous parlions très peut anglais mais très facile à utiliser) petit déj copieux. Au plaisir de revenir dans cette hôtel
Séjour de 1 nuit en novembre 2022
Réponse de Doubletree by Hilton Angel Kings Cross le 14 nov. 2022
Hi Johnny,Thank you so much for reviewing the Doubletree by Hilton Angel Kings Cross 5/5. We really appreciate the rating you have given us.We are delighted that the staff made your stay exceptional and that you had a wonderful stay. We are glad that our hotel is situated in a great location for you, and that we are close to all transport. We are happy that the breakfast was satisfying and hearty. We look forward to welcoming you back in the near future.Warmest regards Team Angel x

10/10 Excellent

HARALD

Séjour de 3 nuits en septembre 2022
Réponse de shamsad chowdhury le 28 sept. 2022
We are delighted to see that you enjoyed your stay with us, and have graded our services with such high scores. It is a real pleasure to learn that your experience with us was a success

8/10 Bien

Martina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très propre, personelle gentil, calme.
Séjour de 6 nuits en juillet 2022
Réponse de Germaine le 24 août 2022
Dear Martina,Merci pour le retour positive, a tres bientot

8/10 Bien

stéphanie

Séjour de 3 nuits en avril 2022
Réponse de Roberta le 10 mai 2022
Dear Stephanie, I would like to thank you for taking the time to rate our hotel. Hope to see back you soon.

10/10 Excellent

Solenn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2022
Réponse de Roberta le 28 avr. 2022
Dear Solenn, I would like to thank you for taking the time to rate our hotel. and see that you gave us the maximum score. I am glad that everything was up to your standard, and we will be happy to have you back soon.

8/10 Bien

Said

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bon accueil personnel disponible et gentil
Séjour de 4 nuits en janvier 2022
Réponse de Alex le 21 janv. 2022
Dear Said, Thank you very much for your kind review and for the excellent mention for our staff.

6/10 Satisfaisant

jean michel

Voyage en couple
Les points forts : Propreté et équipements
chambre sombre personnel indifferent
Séjour de 2 nuits en novembre 2021
Réponse de Dimitrios le 14 déc. 2021
Dear Jean Michel, thank you for your review and feedback!

10/10 Excellent

Xavier

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing family stay
Our stay at Doubletree by Hilton London Angel Kings Cross was just great from the start (with warm welcome cookies) until the end. The staff was really helpful and welcoming. Special Kudos to the chief cook at Breakfast, really funny.
Séjour de 2 nuits en octobre 2021
Réponse de Mikel le 21 nov. 2021
Dear Xavier, Thank you for your feedback and glad you had a lovely stay.

10/10 Excellent

Gisele

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Séjour parfait, le personnel est extrêmement gentil sans en faire trop, chambre impeccable et spacieuse, bien équipée. Propreté nickel, nourriture extra. Le quartier est très vivant, on peut aller à pied fait les boutiques. Très calme la nuit. Je ne trouve aucune critique à faire. J'y reviendrai c'est sûr !
Séjour de 3 nuits en août 2021
Réponse de Veronica le 17 août 2021
Chère Gisèle, merci bien pour vos retours. Au plaisir de vous accueillir à nouveau bientôt dans notre hôtel!

10/10 Excellent

LG

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is good
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Karla

Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Stacey

Les points forts : Personnel et service
Séjour de 4 nuits en mai 2024

10/10 Excellent

Xiaonan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 13 nuits en mai 2024

6/10 Satisfaisant

Thomas

Séjour de 3 nuits en mai 2024

10/10 Excellent

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel. Nice and professional staff. Clean, modern and excellent location for catching the Eurostar.
Séjour de 1 nuit en mai 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 23 mai 2024
Hi AlexanderThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us, and that our hotel is situated close to the Eurostar.We are glad that your room was up to your standards of cleanliness with all the amenities you may of needed in it. We look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location. Near Underground station and great food establishments.
Séjour de 3 nuits en mai 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 17 mai 2024
Hi FrankThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The entire staff was very pleasant
Séjour de 11 nuits en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 14 mai 2024
Hi AndreaThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Sally

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very warm and welcoming reception staff, gave a complimentary breakfast. Room great for us and our teenage daughter. Location good for central London and nice places around to eat. Will be staying again
Séjour de 1 nuit en mai 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 7 mai 2024
Hi SallyThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us, and that our hotel is situated in a great location for you. We are glad that our staff made a great impression on you, and that they was very welcoming and helpful. We look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

8/10 Bien

Garry

Les points forts : Propreté et personnel et service
Ok
Séjour de 3 nuits en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 7 mai 2024
Hi GaryThank you for taking the time to rate our hotel.We are delighted that you enjoyed your stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Lance

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
friendly staff clean place good location
Séjour de 1 nuit en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 3 mai 2024
Hi LanceThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us, and that our hotel is situated in a great location for you. We are glad that our staff made a great impression on you, and that they was very friendly. We are glad that your room was up to your standards of cleanliness, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Ailsa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent stay, so close to Angel tube staff really helpful great room 😊
Séjour de 1 nuit en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 29 avr. 2024
Hi AilsaThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us, and we loo forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Hyun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 29 avr. 2024
Hi HyunThank you for taking the time to rate our hotel.We are delighted that you had an exceptional stay with us, and we loo forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Cathrine Tofte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 29 avr. 2024
Hi CathrineThank you for taking the time to rate our hotel.We are delighted that you had an exceptional stay with us, and we loo forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

8/10 Bien

Lutfi

Séjour de 4 nuits en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 20 mai 2024
Hi LutfiThank you for taking the time to rate our hotel.We are delighted that you had an exceptional stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

ambrose

Séjour de 1 nuit en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 17 mai 2024
Hi AmbroseThank you for taking the time to rate our hotel.We are delighted that you had an exceptional stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We booked the hotel last minute and we did amazingly well choosing this hotel! The staff couldn’t do enough for us they listened to our concerns and could do no more for us they were amazing!! We will definitely visit again
Séjour de 1 nuit en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 23 avr. 2024
Hi LisaThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us, and that our staff made a great impression on you throughout. We look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

TAKASHI

Séjour de 1 nuit en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 10 mai 2024
Hi TakashiThank you for taking the time to rate our hotel.We are delighted that you had an exceptional stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

8/10 Bien

Jared

Séjour de 1 nuit en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 10 mai 2024
Hi JaredThank you for taking the time to rate our hotel.We are delighted that you had an exceptional stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

8/10 Bien

Daniel, Mercer Island

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a nice enough hotel near the Angel tube station. Property is a little old, but it is clean enough and has a good gym. The breakfast is a decent value.
Séjour de 2 nuits en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 18 avr. 2024
Hi DanielThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us. We are glad that our hotel is situated in a great location very close to Angel station, and that your room was up to your standards of cleanliness. We look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

8/10 Bien

Roy

Voyage en groupe
Les points forts : Propreté
Les points faibles : Équipements
Nice hotel, nothing too fancy but conveniently located near shopping area and walking distance to Kings Cross Station. Busstops near hotel. Dining options were good, albeit a bit pricey. Selina, I believe her name was, at the bar was awful though.
Séjour de 6 nuits en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 18 avr. 2024
Hi RoyThank you for taking the time to review our hotel.We are delighted that you enjoyed your recent stay with us, and that our hotel is situated very close to Kings Cross. We would like to apologise about the issue you had with our bar staff. Please rest assure that i will pass this feedback onto the relevant department, as we continually work to improve our guests experience. We look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

6/10 Satisfaisant

Lindsay

We stayed for one night, the hotel is old but the beds were comfortable. Room a decent size for London but the walls and carpet were very dirty.
Séjour de 1 nuit en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 16 avr. 2024
Hi LindsayThank you for taking the time to review our hotel.We are glad that you enjoyed your stay with us, and that your room was spacious enough for all guests staying with comfortable beds. I will pass this feedback onto the relevant departments to investigate, as we continually work to improve our guests experience. We look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Frances

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value for a central location. Staff very helpful
Séjour de 1 nuit en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 15 avr. 2024
Hi FrancesThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Nga

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard was extremely helpful. Great breakfast! It would be nice if the staff can wear gloves when handling food.
Séjour de 2 nuits en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 15 avr. 2024
Hi NgaThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Maysy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 15 avr. 2024
Hi MaysyThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

Olumide

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I cannot say enough good things about the hotel staff. Very courteous and helpful! My luggage was delayed and they were very helpful in securing it when it arrived. My room was nice. The food options at the bar and bistro were great. Food service staff were also great. Good location also.
Séjour de 6 nuits en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 12 avr. 2024
Hi OlumideThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us, and that our hotel is situated in a great location. We are glad that your room was very comfortable, and that you enjoyed the buffet breakfast. We look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

OLUFEMI

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked everything about it.
Séjour de 2 nuits en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 11 avr. 2024
Hi OlufemiThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup

10/10 Excellent

susan, Norwich

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
check out time allows plenty of time to use morning of departure
Séjour de 1 nuit en avril 2024
Réponse de The Doubletree By Hilton Angel Kings Cross le 12 avr. 2024
Hi SusanThank you for taking the time to review our hotel.We are delighted that you had an exceptional stay with us, and we look forward to welcoming you back again in the near future.Kindest regardsBrogan Kulup