Hall

Avis sur Brown's Hotel, a Rocco Forte Hotel

5 out of 5
Brown's Hotel, a Rocco Forte Hotel
33 Albemarle Street, Mayfair, London, England

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 163 avis sur 204." "
Note des voyageurs de 8 (Bien), d’après 31 avis sur 204." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 204." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 204." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 204." "

9,8/10

Propreté

9,8/10

Personnel et service

9,6/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Jacques

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour parfait
Séjour très agreable dans cet hotel très confortable et très chaleureux. Accueil et service parfaits. Salle de sport bien équipée. Wifi gratuit. Service de chambre le soir également. Eaux plate et gazeuse à disposition dans la chambre. Literie très confortable. Emplacement idéal dans un quartier calme mais très central.

10/10 Excellent

THIERRY, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Notre première chambre donnait sur une cour où le système de ventilation de l'hôtel était assez bruyant; nous l'avons signalé et on nous a proposé une autre chambre avec surclassement dans une autre partie de l'hôtel, plus au calme. Très pro et très appréciable.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Hotel ,très bien situé Service de très grande qualité

10/10 Excellent

Barry, London

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
A London classic. Discreet top level service. Great location.
Séjour de 2 nuits en mai 2024
Réponse de Richard Cooke - Managing Director le 24 mai 2024
Dear Barry,Thank you very much for taking the time to leave a review following your recent visit to Brown's.It is a true pleasure to receive your kind compliments about our beautiful hotel, and I know that our ladies and gentlemen will be delighted to see their great work and excellent service praised as such.Thank you again for your personal recommendation.We all look forward to your next visit!Kindest regards,Richard CookeManaging Director

10/10 Excellent

Robert

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
A wonderful hotel.
Séjour de 4 nuits en mai 2024
Réponse de Richard Cooke - Managing Director le 24 mai 2024
Dear Robert,Many thanks for your kind words and lovely review following your recent visit to Brown's.We all look forward to welcoming you back very soon.Kindest regards,Richard CookeManaging Director

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brown’s Hotel is a lovely peaceful hotel for a stay in London. The staff is incredibly helpful and warm. The high tea is highly recommended as well! We enjoyed our breakfasts in the beautiful Charlie’s restaurant. Highly recommend! Cannot wait to go back!
Séjour de 2 nuits en avril 2024
Réponse de Richard Cooke - Managing Director le 29 avr. 2024
Dear Amy,What a delightful read!Thank you again for choosing Brown's as your London home for this stay, and for taking the time to share this lovely feedback about our hotel and services.It is a true pleasure to hear that you loved everything about your experience with us, and that we managed to exceed all expectations.My sincere thanks again for your strong recommendation, and we will look forward to welcoming you back home to Brown's very soon.Kindest regards,Richard CookeManaging Director

10/10 Excellent

Lisa Fuentes

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I am fortunate to have experienced ten sublime days of ultimate luxury at Brown's. This is a hotel for those who seek quiet and discreet elegance. Everyone makes you feel at home; you feel comfortably pampered with a perfect touch of elegance. Brown's in all spheres raises its performance to an art form.
Séjour de 10 nuits en janvier 2024
Réponse de Richard Cooke - Managing Director le 12 févr. 2024
Dear Ms Fuentes,What a delightful read!Thank you again for choosing Brown's Hotel for this special visit to London, and for taking the time to share this lovely feedback about our beautiful hotel and services.It is a true pleasure to hear that you loved everything about your rime in residence with us, and that our ladies and gentlemen managed to exceed all expectations. They certainly deserve all the praise!My sincere thanks again for your wonderful review.We will look forward to welcoming you back soon, for another memorable experience.Kindest regards,Richard CookeManaging Director

10/10 Excellent

Ryosuke

Séjour de 5 nuits en décembre 2023
Réponse de Richard Cooke - Managing Director le 24 janv. 2024
Dear Ryosuke,Thank you very much for taking the time to leave a review.We are grateful for your five-star rating and hope to welcome you back to Brown's very soon.Kindest regards,Richard CookeManaging Director

10/10 Excellent

Jay

Séjour de 4 nuits en décembre 2023
Réponse de Richard Cooke - Managing Director le 9 janv. 2024
Dear Jay,Thank you very much for taking the time to leave a review.We are grateful for your five-star rating and hope to welcome you back to Brown's very soon.Kindest regards,Richard CookeManaging Director

10/10 Excellent

Besnik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Richard Cooke - Managing Director le 7 déc. 2023
Dear Besnick,My sincere thanks for taking the time to leave a review here.I am so pleased to hear that you loved your recent stay with us at Brown's and do so hope to be able to welcome you back very soon.Kindest regards,Richard CookeManaging Director

10/10 Excellent

Monica

Fantastic!!! Love this hotel;)
Séjour de 3 nuits en novembre 2023
Réponse de Richard Cooke - Managing Director le 29 nov. 2023
Dear Monica,Thank you very much for this perfect 5 out of 5 rating!We hope it's not too long before we can welcome you back to Brown's!Kindest regards,Richard CookeManaging Director

10/10 Excellent

katherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spectacular Experience
Brown’s Hotel is Flawless! My favourite hotel across the board. I can’t wait to be there again. 🇬🇧
Séjour de 3 nuits en novembre 2023
Réponse de Richard Cooke - Managing Director le 21 nov. 2023
Dear Katherine,What a delightful read!My sincere thanks for your wonderful review of our beautiful and unique Brown's Hotel.Our Brown's Family and I are most grateful for your support and loyalty, and sincerely appreciate your kind compliments - it truly means a lot.Thank you again for your strong recommendation.We all look forward to welcoming you back "home" very soon!Kindest regards,Richard CookeManaging Director

10/10 Excellent

max, Hong Kong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023
Réponse de Richard Cooke - Managing Director le 2 nov. 2023
Dear Max,Thank you very much for your five-star rating.We hope it's not too long before we can welcome you back to Brown's!Kindest regards,Richard CookeManaging Director

10/10 Excellent

Susan A

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Richard Cooke - Managing Director le 2 nov. 2023
Dear Susan,Thank you very much for this perfect 10 out of 10 rating.We hope it's not too long before we can welcome you back to Brown's!Kindest regards,Richard CookeManaging Director

10/10 Excellent

Enrique

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Richard Cooke - Managing Director le 12 sept. 2023
Dear Enrique,My sincere thanks for your recent stay with us at Brown's.The team and I are most grateful for this perfect 10 out of 10 rating, and we do so hope it's not too long before we can welcome you back.Kindest regards,Richard CookeManaging Director

10/10 Excellent

Damian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Richard Cooke - Managing Director le 8 sept. 2023
Dear Damian,Thank you very much for this perfect 10/10 rating!I and the team hope to welcome you back to Brown's Hotel very soon.Kindest regards,Richard CookeManaging Director

10/10 Excellent

Julio, Opelousas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
From the moment you arrive at Brown’s and the doorman tells you“welcome home” you are treated as if you were a VIP A fine house.
Séjour de 5 nuits en juin 2023
Réponse de Richard Cooke - Managing Director le 26 juin 2023
Dear Julio,What a delightful read!It brings me great pride and joy to read how much you enjoyed your recent visit to Brown's.Thank you again for taking the time to share your positive impressions on this platform, and we all look forward to welcome you back "home", for another memorable time in our care.Kindest regards,Richard CookeManaging Director

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is an outstanding hotel. The location is ideal, and the level of service and attentiveness is superb.
Séjour de 3 nuits en mai 2023
Réponse de Richard Cooke - Managing Director le 31 mai 2023
Thank you for taking the time to share your positive impressions following your recent stay with us at Brown's.We are delighted to know that you had a wonderful time in our care, and truly appreciate your perfect 10 out of 10 rating.The team and I hope to welcome you back soon!Kindest regards,Richard CookeManaging Director

10/10 Excellent

Kirsty

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Browns is by far the best hotel in London, i have stayed in nearly all of the best 5 star hotels. The attentiveness of every single one of the staff and the chic and elegant comforts makes it feel so very special !
Réponse de Stuart P Johnson - Managing Director le 2 janv. 2023
Dear Kirsty,Thank you again for choosing Brown's Hotel as your London Hotel.We are truly honoured to be given the title of "best hotel in London" and it brings me great pride and joy to hear how much you enjoyed your time in residence with us.It is also really lovely to see that our wonderful team looked after you all so well and we look forward to being able to welcome you back soon!Best wishes,Stuart P JohnsonManaging Director

10/10 Excellent

Haim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2022
Réponse de Stuart P Johnson - Managing Director le 24 oct. 2022
Dear Haim,Thank you very much for this perfect rating.So pleased you enjoyed your recent stay with us at Brown's!We hope to welcome you back soon.Best regards,Stuart P JohnsonManaging Director

8/10 Bien

Hope, los angeles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was eager to try Brown's for its storied history and excellent location. On the plus side, the restaurants (both Charlie's and the Drawing Rooms) were excellent, as was the concierge service. On the minus side, my room facing Dover Street was so noisy that I had to move because I couldn't sleep. There's a club there that features screaming, outdoor singing and the revving of engines late into the night--and that's during the week. I could still hear the din on the Albermarle side, but at least I managed to get some sleep. For £785 a night, I expect better. I also expect carpeting in the room, rather than plank floors more suited to a log cabin than a fine hotel.
Séjour de 5 nuits en août 2022
Réponse de Stuart P Johnson - Managing Director le 12 oct. 2022
Dear Hope,Thank you for your review.May I firstly thank you for your positive comments about our Charlie's restaurant and Drawing Room, and the great service delivered by our concierge team. Your feedback is much appreciated.I was however very sorry to read that you were disturbed by some noise coming from Dover Street, and what I believe is mostly likely linked to 'Bagatelle' restaurant opposite the hotel.Please accept my most sincere apologies for the inconvenience, and allow me to inform you that we already are in active discussion with Westminster Council to address this particular issue.We do have a large variety of rooms at Brown's, with a high proportion of our street-facing rooms, whether on Dover Street or Albemarle Street, benefiting from triple glazing, and we also have a large amount of internal-facing rooms which are particularly quiet.I am genuinely sorry this was not the case for the room you were originally allocated in, but I was glad to see that our team was able to assist with a room move so you could enjoy a peaceful sleep.Finally, whilst some of our rooms indeed feature wooden floors, most of our rooms are carpeted, and our team will certainly be happy to add this preference to your profile notes for your future visit.Thank you again for allowing us to reflect on our service delivery in these particular circumstances, and I certainly hope you will give us the opportunity to welcome you back to Brown's in the near future, at which time we will spare no efforts in providing a blemish-free stay. Please do get in touch with our Executive Office for any further assistance you may need with your future booking, so we can ensure you receive all the care and attention you deserve.Yours sincerely,Stuart P JohnsonManaging Director

10/10 Excellent

Marc

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were amazing. Room was great. So comfortable. Perfect stay
Séjour de 3 nuits en août 2022
Réponse de Stuart P Johnson - Managing Director le 30 août 2022
Dear Marc,Thank you so much for this perfect five-star rating!We are so pleased you loved everything about your recent visit to Brown's, and only hope it is not too long before we can welcome you back!Best regards,Stuart P JohnsonManaging Director

8/10 Bien

Mikio

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
浴室の設備が良い。 上階からの音が気になった。
Séjour de 2 nuits en juin 2022
Réponse de Stuart P Johnson - Managing Director le 28 juin 2022
Dear Mikio, Thank you very much for your valuable feedback following your recent stay with us at Brown's. We hope to welcome you back in the future. Best regards, Stuart P Johnson Managing Director

10/10 Excellent

Betsy

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juin 2022

10/10 Excellent

Lena Anna Cecilia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mycket personligt och hemtrevligt.
Séjour de 4 nuits en avril 2022
Réponse de Stuart P Johnson - Managing Director le 5 mai 2022
Dear Lena Anna Cecilia, Thank you very much for giving Brown's Hotel five stars. We are thrilled to read how much you enjoyed the cosy and homey feel of our unique property, as well as the personable and warm service from our teams. We hope to welcome you back very soon. Best regards, Stuart P Johnson Managing Director

10/10 Excellent

Craig

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022
Réponse de Stuart P Johnson - Managing Director le 20 avr. 2022
Dear Craig, Thank you for awarding us a perfect score following your recent visit to Brown's Hotel. We look forward to welcoming you back soon! Best Regards, Stuart P Johnson Managing Director

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All aspects of Brown’s was superb!
Séjour de 4 nuits en avril 2022
Réponse de Stuart P Johnson - Managing Director le 7 avr. 2022
Dear John, Many thanks for your perfect five-star rating. We sincerely appreciate your kind words about our hotel, and hope to welcome you back very soon! Best regards, Stuart P Johnson Managing Director

10/10 Excellent

Paul, Laguna Beach

Séjour de 6 nuits en septembre 2021

10/10 Excellent

JOSE LUIS GUILLERMO

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Afternoon tea
Séjour de 1 nuit en janvier 2022
Réponse de Stuart P. Johnson - Managing Director le 8 févr. 2022
Dear Jose, Thank you very much for giving Brown's Hotel five stars. We are delighted that you enjoyed our award-winning Afternoon Tea and hope to welcome you back very soon. Regards, Stuart P. Johnson Managing Director

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quality hotel
Séjour de 2 nuits en décembre 2021
Réponse de Managing Director le 14 déc. 2021
Thank you John for giving Brown's 5 out of 5! We hope to have the pleasure of welcoming you again soon. Regards, Stuart P Johnson Managing Director

10/10 Excellent

Cathrine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2021
Réponse de Managing Director le 23 nov. 2021
Thank you Cathrine for giving Brown's 10 out of 10!

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2021
Réponse de Managing Director le 20 sept. 2021
Thank you Stephanie for giving Brown's 10 out of 10! We appreciate your support and hope to welcome you back again soon. Regards, Stuart P Johnson Managing Director

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Welcome Glasses of Champaign with an Extremely Attentive Staff. Afternoon Tea was Lovely with a Very traditional offering:)
Séjour de 2 nuits en juillet 2021
Réponse de Managing Director le 12 août 2021
Thank you for your kind review and we are delighted your enjoyed your Afternoon Tea at Brown's. I do hope we have the pleasure of welcoming back, before too long. Regards, Stuart P Johnson Managing Director

10/10 Excellent

Maria C

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2021
Réponse de Managing Director le 14 juil. 2021
Thank you for giving Brown's 10 out of 10! We hope to have the pleasure of welcoming you back again soon. Regards, Stuart P Johnson

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely city break
Excellent hotel. Loved the room and the bar was fantastic.
Séjour de 1 nuit en juillet 2021
Réponse de Managing Director le 14 juil. 2021
Thank you for giving Brown's 10 out of 10! I am delighted you enjoyed your stay, and were able to experience the Donovan Bar. I do hope we have the pleasure of welcoming you back again soon. Regards, Stuart P Johnson

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect at Browns, from the staff, the room, location and unique history of the hotel, totally immaculate.
Séjour de 1 nuit en juin 2021
Réponse de Managing Director, Brown's Hotel London le 30 juin 2021
Thank you for your very kind review of Brown's. I am so pleased you enjoyed your experience and I hope we have the pleasure of welcoming you back again soon. Regards, Stuart P Johnson Managing Director

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021
Réponse de Managing Director le 14 juil. 2021
Thank you for your post-review of Brown's hotel. I do hope we might have the opportunity to welcome you back in the future. Regards, Stuart P Johnson

8/10 Bien

Simon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great to be back in London!
Great to be back in London and loved our first visit to Browns. Our rooms were great, enjoyed the bar for a nightcap and breakfast in Charlie’s was excellent.
Séjour de 2 nuits en juin 2021
Réponse de Stuart P Johnson le 15 juin 2021
Dear Simon, I am so pleased to learn you enjoyed your first visit to Brown's recently, and thank you for taking the time to share your experience. Your kind comments will be passed on to the entire team, who join me in thanking you, and I hope we will have the pleasure of welcoming you back, before too long. Regards, Stuart P Johnson Managing Director

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was our 29th Wedding anniversary and the hotel made every effort to make it special, they put flowers in the room for my wife and a free bottle of champagne, nothing was too much trouble. The staff were friendly and polite 100 out of 10
Séjour de 2 nuits en mai 2021
Réponse de Stuart P Johnson le 15 juin 2021
Thank you for your kind review of Brown's following your recent stay with us. May I offer belated "congratulations" to you and your wife on your wedding anniversary, and I was pleased to learn you were impressed with our staff, and service. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you both back, before too long. Regards, Stuart P Johnson Managing Director Brown's Hotel London

10/10 Excellent

alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2020

10/10 Excellent

BMFriedman, California

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property and staff was brilliant! I would recommend this property to anyone coming to London as the best 5 star hotel with personal service.
Séjour de 3 nuits en janvier 2020
Réponse de Brown's Hotel London le 19 févr. 2020
Thank you very much for your review, and I am so pleased you would recommend Brown's to anyone coming to stay in London. Your kind comments will be shared with the entire team, and I hope we will have the opportunity to welcome you back again soon. Regards, Stuart P Johnson Managing Director

10/10 Excellent

Pia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2020
Réponse de Brown's Hotel London le 28 janv. 2020
Thank you Pia for giving Brown's 10 out of 10. We hope to welcome you back soon.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay
Impeccable and very warm service, nice afternoon tea served. One of the gems in Mayfair
Séjour de 2 nuits en décembre 2019
Réponse de Managing Director, Brown's Hotel London le 24 déc. 2019
Thank you so much for your kind review. We are delighted you enjoyed Afternoon Tea with us at Brown's hotel, and hope to welcome you back again before too long. Regards, Stuart P Johnson

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2019
Réponse de Brown's Hotel London le 12 déc. 2019
Thank you very much for giving Brown's 5 out of 5! We hope to see you again soon. From all at Brown's

10/10 Excellent

angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant hotel
fantastic location and wonderful service. We will definitely return.
Séjour de 1 nuit en novembre 2019
Réponse de Managing Director le 12 déc. 2019
Thank you Angela for your kind review and I am delighted to learn you enjoyed your recent visit to Brown's. I do hope we will have the pleasure of welcoming you back before too long. Regards, Stuart P Johnson

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2019
Réponse de Brown's Hotel London le 23 oct. 2019
We are delighted you enjoyed your recent experience at Brown's, and we hope to welcome you back again soon!

10/10 Excellent

RENZO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
L'hotellerie a Londra.
Posizione eccellente e standard di accoglienza e soggiorno elevatissimi.
Séjour de 1 nuit en septembre 2019

10/10 Excellent

Dionna

Séjour de 2 nuits en septembre 2019

10/10 Excellent

Wendy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous
Amazing staff, fabulous hotel and great location.
Séjour de 2 nuits en août 2019
Réponse de Brown's Hotel London le 13 août 2019
Dear Wendy, Thank so much for sharing your recent experience at Brown's. Your kind comments will be shared with the entire team, who join me in thanking you, and we very much hope to welcome you back again soon! Regards, Stuart Johnson Managing Director

8/10 Bien

jackie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2019
Réponse de Brown's Hotel London le 13 août 2019
Thank you for taking the time to leave a rating Jackie. We hope to welcome you back again soon.