Avis sur Radisson Blu Mosi-oa-Tunya Livingstone Resort
Radisson Blu Mosi-oa-Tunya Livingstone Resort
Mosi-oa-Tunya Road, Maramba River, Livingstone, Southern Province
Avis
9,2
Merveilleux
10/10
Propreté
9,0/10
Personnel et service
9,8/10
Équipements
10/10
Infrastructures et conditions de l’hébergement
10/10
Écoresponsabilité
Avis
Voyage en groupe
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de By Management le 13 mai 2024
Dear Elena,Thank you for your wonderful review. We're thrilled you enjoyed our property, amenities, and the view. Our staff appreciates your kind words. We hope to welcome you back soon.Kind Regards,
8/10 Bien
Salamasina
25 avr. 2024
Salamasina
Séjour de 2 nuits en avril 2024
Réponse de Nawa le 19 mai 2024
Thank you so much for taking time to review our resort . we looking forward to your next visit
10/10 Excellent
melissa
Voyage en famille
29 mars 2024
Les points forts : Propreté, personnel et service, équipements
melissa
Séjour de 5 nuits en mars 2024
Réponse de Naomi le 1 avr. 2024
Dear MelissaThank you for staying with us and taking time to review your stay. your great comment will be passed on to the rest of the team.we look forward to welcome you back RegardsNaomi
10/10 Excellent
Brian
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No brainer
Brian
Séjour de 1 nuit en février 2024
Réponse de By Management le 27 mars 2024
Dear Brian,Thank you so much for your glowing recommendation! We're thrilled to hear that you found our survey process simple and that you had such a positive experience during your stay with us. Your kind words mean a lot to us, and we truly appreciate your support. We hope to have the pleasure of welcoming you back again soon for another fantastic stay.Kind Regards,
8/10 Bien
Wendy
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wendy
Séjour de 4 nuits en décembre 2023
Réponse de Naomi le 9 janv. 2024
Thank you for staying with us Wendy and we look forward to welcoming you back.Regards Naomi
8/10 Bien
Daisy
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daisy
Séjour de 3 nuits en décembre 2023
Réponse de By Management le 27 mars 2024
Dear Daisy,Thank you for taking the time to share your detailed feedback with us! We're thrilled to hear that you loved your stay at our establishment, especially appreciating our new facilities and the warmth of our team members. Providing excellent service and creating a welcoming environment for families is a top priority for us, and we're delighted that you found plenty of kid-friendly activities to enjoy during your stay.We're pleased to hear that you had positive experiences with our spa and pool facilities. However, we're sorry to learn that your dining experiences did not meet your expectations. Your feedback regarding the quality of our food and the room service is invaluable to us, and we will certainly pass it along to our culinary and service teams for review and improvement. We understand the importance of offering high-quality cuisine to complement our guests' overall experience, and we appreciate your insights on areas where we can enhance our offerings.We're glad to hear that you would consider returning for another stay with us. Rest assured, we will take your comments into consideration, particularly regarding menu variety and quality, to ensure that your next experience exceeds your expectations in every way. Thank you again for choosing to stay with us, and we look forward to the opportunity to welcome you back for another memorable visit.Kind Regards
10/10 Excellent
Pieter
24 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pieter
Séjour de 4 nuits en novembre 2023
Réponse de Naomi le 9 janv. 2024
Thank you for taking time to review our service we look forward to seeing you again.
10/10 Excellent
jarrett
18 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jarrett
Séjour de 2 nuits en novembre 2023
10/10 Excellent
Matilda
3 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Matilda
Séjour de 2 nuits en octobre 2023
6/10 Satisfaisant
Rochelle, Atlanta
Voyage en couple
27 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rochelle
Séjour de 2 nuits en octobre 2023
Réponse de By Management le 2 avr. 2024
Dear Rochelle,Thank you for taking the time to share your feedback with us. We're delighted to hear that you loved the accommodations, grounds, and mini-golf course at our resort. Your kind words about our facilities are greatly appreciated.However, we sincerely apologize for the issues you encountered with our service during your stay. It's disheartening to hear that you experienced delays and poor service at our restaurant, as well as difficulties with arranging transportation to reception. This is certainly not the level of service we aim to provide, and we understand how frustrating these experiences must have been for you.Please know that we take your feedback seriously and will address these concerns with our team to ensure that such incidents are not repeated in the future. We strive to provide all of our guests with prompt, attentive service at all times, and we regret that we fell short of this commitment during your stay.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back in the future for a much-improved experience. If there's anything further we can do to make amends, please don't hesitate to reach out to us directly.Thank you for choosing to stay with us, and we hope to have the chance to restore your faith in our resort.Kind Regards,
10/10 Excellent
Gerald
28 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gerald
Séjour de 1 nuit en août 2023
Réponse de Naomi le 28 août 2023
thank you for staying with us we look forward to welcoming you on your next trip. Positive feedback motivates our team.best regards Naomi
10/10 Excellent
Everlee
Voyage en famille
4 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everlee
Séjour de 3 nuits en mai 2023
Réponse de Naomi le 5 juin 2023
Dear Everlee,thank you so much for taking time to give a review on the resort. Positive comments on our staff are really appreciated.We look forward to welcoming you back.
8/10 Bien
MARIELLA
23 mai 2023
MARIELLA
Séjour de 2 nuits en mai 2023
Réponse de By Management le 25 mai 2023
Dear Mariella,Thank you for choosing to stay with us and thank you so much for taking time to rate our property. We can't wait for your next visit.
4/10 Médiocre
Edgar, Ceres
Voyage en groupe
11 mai 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Edgar
Réponse de By Management le 12 mai 2023
Dear Mr Avalos,Thanks for reaching out about this. We apologise for any inconvenience this may have caused you. We understand how frustrating this matter can be. Please note that we encountered a few technical issues with our bank, hence the delay with your refund. We are currently working on resolving this issue without further delay. Please accept our sincere apologies once again. Kind Regards.
10/10 Excellent
IBRAHIM
Voyage d’affaires
1 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
IBRAHIM
Séjour de 3 nuits en avril 2023
Réponse de By Management le 2 mai 2023
Dear Mr Ibrahim, We are delighted to hear this. Please visit us again soon.
10/10 Excellent
Azim
11 avr. 2023
Azim
Séjour de 2 nuits en avril 2023
Réponse de By Management le 15 avr. 2023
Dear Azim,Thank you for taking time to leave your review. We really appreciate it and look forward to your next visit.Warmest Regards
10/10 Excellent
Rhonda Elaine
Voyage en famille, Voyage en groupe, Voyage d’affaires
1 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rhonda Elaine
Séjour de 3 nuits en mars 2023
Réponse de Naomi le 1 avr. 2023
Dear Elainethank you for having stayed with us glade you enjoyed your stay. Your comments are well appreciated by the entire team.we look forward to welcoming you back soon.Regards,Naomi Denning.
8/10 Bien
Andrew
12 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A really great place by the Zambezi
Andrew
Séjour de 1 nuit en mars 2023
Réponse de By Management le 15 mars 2023
Dear Guest,We very much appreciate your comments regarding your stay with us. We will be sure to share your feedback with our team. Please allow us to express our apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.
10/10 Excellent
Mark
Voyage en couple
7 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 2 nuits en mars 2023
Réponse de Nawa le 8 mars 2023
Dear MarkThank you so much for taking time to review our beautiful resort. We are here to create unforgettable memories.Looking forward to welcoming you again
10/10 Excellent
Karen
Voyage en groupe
1 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Out of this world hotel
Karen
Séjour de 1 nuit en février 2023
Réponse de Radisson Blu Mosi-Oa-Tunya Livingstone Management. le 2 mars 2023
Dear Guest,Thank you for providing feedback on your recent experience with us. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed, and your needs were met. We look forward to seeing you again soon. Thank you once again for sharing your feedback with our future guests.