I understand that this a "basic" hotel. I did not expect the Ritz, and I am not that picky.. but considering I paid almost $200 for one night in the room, I expected a few things...
1. I arrived and had to call and call and buzz and buzz for 20 minutes before someone came to the front desk.
2. The mattress is essentially on the floor... no box spring... once you got down to the mattress it was reasonably comfortable, but for older folks, getting up and down from the mattress was painful.
3. Tessimo coffee maker said it could not work because it needed to be cleaned, something that should be checked between clientele.
4. Just so you know the room held a king size bed (on the floor) and a desk, nothing else could possibly fit in that room.
5. Evening turned cold and the heat would not work, someone came after we called and attempted a fix.
6. I must say that once you got a hold of the management, they were responsive.
