We're truly grateful for your kind review! It was a pleasure hosting you. We hope for the chance to welcome you back in the future.

Merci beaucoup pour vos aimables paroles. Nous sommes heureux que la chambre soit pratique et que le petit déjeuner soit accommodant.Nous sommes heureux que vous ayez apprécié votre séjour et nous espérons vous accueillir à nouveau bientôt.

Thank you for a feedback

Thank you for taking the time to share the experience you had at the Mountaineer Lodge. We really appreciate your comments, and we share them with our team regularly to help us maintain and/or improve the guest's experience.We are so glad that you enjoyed your stay, and we look forward to welcoming you back soon.

Thank you for taking the time to share the experience you had at the Mountaineer Lodge. We really appreciate your feedback, and we share it with our team regularly to help us maintain and/or improve the guest's experience.We are so glad that you enjoyed your stay, and we look forward to welcoming you back soon.

Thank you for taking the time to share the experience you had at the Mountaineer Lodge. We really appreciate your feedback, and we share it with our team regularly to help us maintain and/or improve the guest's experience.We are so glad that you enjoyed your stay, and we look forward to welcoming you back soon.

Dear Eliette,Thank you for taking the time to share the experience you had at the Mountaineer Lodge. We really appreciate your comments, and we share them with our team regularly to help us maintain and/or improve the guest's experience.We are so glad that you enjoyed your stay, and we look forward to welcoming you back soon.Best Regards,Mountaineer Lodge Team

Thanks Claude!

Thank you for your feedback. We're happy to hear you enjoyed your stay at the Mountaineer Lodge in Lake Louise.

Thank you for taking the time to share the experience you had at the Mountaineer Lodge. We really appreciate your feedback, and we share it with our team regularly to help us maintain and/or improve the guest's experience. We are so glad that you enjoyed your stay, and we look forward to welcoming you back soon.

We are happy that you enjoyed your stay with us!

Hi Luc, Thank you for taking the time to share the experience you had at the Mountaineer Lodge.We really appreciate your feedback, we share it with our team regularly to help us maintain and/or improve the guest's experience.We are glad that you enjoyed your stay, and we look forward to welcoming you back soon.

Cher Olivier,Nous sommes désolés que votre séjour n'ait pas été à la hauteur de vos attentes.Vous avez résidé plusieurs nuits dans notre hôtel et nous sommes surpris que vous ayez eu besoin d'attendre deux jours après votre départ pour nous adresser vos remarques quant à votre chambre. Notre équipe est disponible 24h/24 pour vous aider.Votre caution a en effet été gardée car, suite à votre départ, notre gouvernante générale a constaté une forte odeur de cigarette dans votre chambre ainsi que des cendres sur le sol. Comme indiqué à l'oral lors de votre arrivée ainsi que sur le document d'enregistrement que vous avez signé, il est interdit de fumer dans les chambres. Nous avons des espaces dédiés à l'extérieur des bâtiments. La chambre a du être fermée pendant plusieurs jours car l'odeur de la cigarette reste sur les meubles et rideaux, cela malgré l'encens utilisée.Nous espérons que vos prochaines vacances créent de mémorables souvenirs.

Hi Gilles,Thank you for taking the time to leave us a review. It is greatly appreciated! We are happy you had a good time staying with us and hope to see you again soon!

Chère Sylvie,Nous vous remercions pour votre retour.Vous avez raison, notre hotel est parfaitement situé pour explorer les environs.Notre petit-déjeuner gratuit est toujours apprécié par nos clients.Le village de Lac Louise est construit autour du chemin fer, il fait partie de notre héritage et a permis de faire découvrir ce lieu magique en amenant les premiers voyageurs.Nous espérons vous accueillir une nouvelle fois au Lac Louise.

Bonjour Delphine,Merci d'avoir pris le temps d'écrire votre avis sur notre établissement.Nous regrettons que vous considériez que votre séjour n'ait pas été a la hauteur de vos attentes. Nous aurions aimé avoir plus de détails sur les améliorations que nous pourrions apporter pour que votre prochain séjour chez nous soit parfait.Nous vous souhaitons une belle journée.

Dear Blanca,Thank you for your great review.We hope to see you again in the Rockies.

Bonjour Isabelle,Vous avez raison, notre établissement est idéalement situé pour visiter la région.Nous regrettons d'apprendre que les attentes de votre séjour n'ont pas été atteintes. Nos tarifs reflètent l'offre et la demande du Lac Louise et nous tenons à rester les plus compétitifs du village.Nous espérons que votre prochain séjour reste mémorable.

Bonjour Aude,Nous sommes surpris de la note attribuée et aurions souhaités plus de détails.Nous espérons que votre prochain séjour dans les Rocheuses soit mémorable.

Bonjour Lydia,Nous vous remercions pour votre retour.Vous avez raison, notre hotel est idéalement situé pour visiter les environs et le Parc National de Banff, Yoho et Jasper.Nous partagerons votre avis avec notre équipe, ils seront heureux de voir que leur travail est remarqué.Nous espérons vous retrouver une prochaine fois au Lac Louise!

Bonjour Nicole,Merci pour votre commentaire.Notre hotel comporte 16 chambres avec air conditionne et des renovations sont prevues en octobre pour etendre la climatisation a plus de chambres.Nous sommes ravis que vous ayez apprecie la localisation, la proprete et le petit-dejeuner de notre hotel.Nous esperons vous revoir au Lac Louise!

Bonjour Doris, Nous vous remercions pour votre retour et sommes ravis que vous ayez apprécié votre séjour chez nous. La partie rénovée de l'hôtel est en effet idéale pour passer une agréable nuit et nous avons hâte que le reste de l'hôtel soit remis au goût du jour également. Nous espérons vous retrouver pour créer d'autres souvenirs dans les merveilleuses montagnes Rocheuses.

Cher Pierre, Nous vous remercions pour votre retour et esperons vous retrouver dans les Rocheuses prochainement !

Bonjour Pierre-Yves, merci pour votre retour. Vous aviez réservé une chambre dans la partie de notre hotel qui n'est pas encore rénovée et espérons que les travaux commenceront le plus tôt possible. Notre équipe de réception est disponible pour vous aider à passer un bon séjour. Nous vous invitons à vous rapprocher d'elle la prochaine fois que nous aurons le plaisir de vous accueillir au Lac Louise.

Merci pour votre retour Caroline. Toute l'équipe est très heureuse que votre séjour vous ait plu. Nous sommes en effet bien situés pour explorer le Lac Louise et ses environs. Belle journée à vous, au plaisir de vous revoir!

Bonjour Jonathan, Merci pour votre retour d'expérience et votre bonne note. D'après la réservation effectuée sur Hotels.com, je vois que vous aviez en effet réservé une chambre "2 singles". Il nous restait cependant des chambres avec deux lits double. Notre équipe se tient à votre disposition pour vous aider à passer le plus agréable des séjours, n'hesitez donc pas, la prochaine fois, à vous rapprocher des membres de la réception pour trouver une solution. Au plaisir de vous retrouver au Lac Louise pour un prochaine séjour.

Merci Eric pour vos aimables paroles et votre avis, toutes mes excuses car mon français n'est peut-être pas exact. Néanmoins nous espérons vous revoir très bientôt au Lodge mais d'ici là merci de prendre soin de vous Regardez,

Dear Yves, We are very glad you liked your stay with us. Our team truly hope to see you again in Lake Louise!

Claude, Thank you so much for the incredible 10/10 rating, we are so pleased to see that you enjoyed your stay with us. We hope to see you again in the future. Take care,

Dario, Thank you so much for the incredible 10/10 rating! We very much appreciate it and are so happy to know you enjoyed your stay. We hope to see you again!

Dear Christine, Thank you for your feedback. We have 11 different types of accommodations, from rooms to suites. You can always give us a call next time if you are unsure which one would suit your needs better. Lake Louise Village is small but there is a lot to do around here, from hiking, mountain viking or sightseeing, there is always an activity for everyone. Feel free to visit our front desk staff the next time you stay with us and they will be happy to help you plan your day/stay. We hope to see you again.

We really appreciate your positive feedback & the 5/5 rating. So happy you enjoyed your stay. Hopefully we will see you again soon!

Thank you for the review! If there is every anything we can do to ensure a 10/10 stay please let us know & hopefully we will see you again soon. Enjoy your day.

Thank you for your review, if there is anything we could do next time to ensure a better stay please do not hesitate to reach out and let us know. Please enjoy your evening :)

Thank you for taking the time to share your review. It is great to hear that you enjoyed the provided accommodations & amenities during your recent visit to the Lodge. We trust your travels through the Canadian Rockies was truly memorable and we hope to have the pleasure of welcoming you back in the future.

Thank you for choosing the Mountaineer Lodge and for taking the time to share your review. It is nice to hear that you got to enjoy one of our recently renovated rooms on your 2nd night and were satisfied with your overall stay with us. However, we do apologize that you did not enjoy your stay the first night and are sorry for any disruption this caused to your visit. We appreciate you taking the time to share your feedback with our team though as it will assist us moving forward. Nonetheless, we trust you had a wonderful time exploring all that Banff National Park has to offer and we hope to have the pleasure of welcoming you back in the future.

Dear Charles, Thank you for staying at the Mountaineer Lodge and for taking the time to share your feedback with us. I was pleased to learn that you had enjoyed both your accommodations and amenities during your recent visit to Lake Louise.  We all trust you had a wonderful experience while exploring all that Banff National Park has to offer and hope to have the pleasure of welcoming you back in the future.

Thank you for choosing the Mountaineer Lodge and for taking the time to share your review. We are happy to hear that you were satisfied with the provided accommodations & amenities. We trust you had a wonderful time exploring all that Banff National Park has to offer and we hope to have the pleasure of welcoming you back in the future.

Thank you for staying at the Mountaineer Lodge and for taking the time to share your feedback with us. I was pleased to learn that you had enjoyed both your accommodations and amenities during your recent visit to Lake Louise.  We all trust you had a wonderful experience while exploring all that Banff National Park has to offer and hope to have the pleasure of welcoming you back in the future.

We would like to thank you for staying at the Mountaineer Lodge and for taking the time to share your feedback with us. I have read your survey and have reviewed the issues you had during your recent stay and would like to apologize for any inconveniences that this may have caused during your visit to Lake Louise.  I do hope that you will come back and try us out again and give us the opportunity to regain your loyalty. Nonetheless, we all trust you had a truly memorable experience traveling through the Canadian Rockies and that you made it home safely.

We would like to thank you for staying at the Mountaineer Lodge and for taking the time to share your feedback with us. I have read your survey and have reviewed the issues you had during your recent stay and would like to apologize for any inconveniences that this may have caused during your visit to Lake Louise.  I do hope that you will come back and try us out again and give us the opportunity to regain your loyalty. Nonetheless, we all trust you had a truly memorable experience traveling through the Canadian Rockies and that you made it home safely.

We would like to thank you for staying at the Mountaineer Lodge and for taking the time to share your feedback with us. I have read your survey and have reviewed the issues you had during your recent stay and would like to apologize for any inconveniences that this may have caused during your visit to Lake Louise.  I do hope that you will come back and try us out again and give us the opportunity to regain your loyalty. Nonetheless, we all trust you had a truly memorable experience traveling through the Canadian Rockies and that you made it home safely.

Thank you for taking the time to leave us a review. We are sorry to hear that you encountered issues with your stay. Hopefully these didn't interfere with your stay too much and you were still able to enjoy your time in Lake Louise.

Thank you for staying at the Mountaineer Lodge and for taking the time to share your feedback with us. I was pleased to learn that you had enjoyed both your accommodations and amenities during your recent visit to Lake Louise.  We all trust you had a wonderful experience while exploring all that Banff National Park has to offer and hope to have the pleasure of welcoming you back in the future.

Thank you for taking the time to share your feedback. We are sorry to learn you did not enjoy your stay with us and that our rooms do not have A/C units in them. We would like to mention, that we do advertise that our rooms do not have A/C units in them. As most hotels in Lake Louise, it is not common to provide one. We encourage all of our guests, to please contact our front desk team, to ensure they have booked a room that accommodates their needs best. Nonetheless, we trust you had a wonderful time exploring all that Banff National Park has to offer.