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Avis sur Country Club Inn

2.5 out of 5
Country Club Inn
6205 - 50th Ave, Lacombe, AB

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 78 avis sur 193." "
Note des voyageurs de 8 (Bien), d’après 71 avis sur 193." "
Note des voyageurs de 6 (Satisfaisant), d’après 24 avis sur 193." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 193." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 193." "

8,2/10

Propreté

8,8/10

Personnel et service

7,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and very nice place to stay in
Séjour de 1 nuit en mai 2024

8/10 Bien

Neil

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A family run older motel property but well maintained!
Séjour de 1 nuit en avril 2024

2/10 Horrible

Rosemary

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements
Cut backs have obviously impacted this establishment. The tiny shampoo bottles were obviously used and half empty. Soap was non existent. Only one washcloth and on the second day towels were removed and not replaced. The key lock took about six tries to unlock the door. When we asked to use an iron and ironing board, we were watched like hawks in case we might steal them. The continental breakfast had comfortable upholstered chairs but the kitchen area , visible to eating area was piled up with dirty dishes. They bragged about having boiled eggs. Staff served us from a dirty pot with only a few eggs left and clearly overcooked. The pan was sitting on the counter unrefrigerated. Margarine was served up in a 850g container that been accessed a lot. An empty milk carton was sitting in a bowl unrefigerated. And so I do not reccomend this inn.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Arla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Deborah

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice people run this motel, and the pet-friendly room is always clean. I stay here every time I am in Lacombe (3-5 times a year). The price is reasonable, and its close to a restaurant.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Vincent

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed how it served what it said it would serve. It provided me a place to stay, along with the very nice staff. Although my schedule prevented me from accessing all the potential services and amenities, there was just enough for me to have a good night’s rest.
Séjour de 1 nuit en avril 2024
Réponse de Country Club le 21 avr. 2024
Hello. It's an honor to have such a pleasant trip. Thank you for taking the time to post your review. We were very happy to you have a good night's sleep at our hotel and relieve your fatigue satisfactorily after the trip. Next time, we will definitely help you enjoy more services. We remember you and look forward to seeing you again at our hotel.Sincerely

4/10 Médiocre

Lori

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The staff were accommodating when we called and asked for an early check in but then when we arrived we were told that there should have been an extra $30 added to our bill for inconveniencing the cleaning staff to get the room done early! No mention of this fee before hand (or when ever booking a room any where else and asking for the same service!)when initially asking so we did not pay it, thankfully! When we got to the room the hot water tap was broken in three pieces and we had to get it replaced. There was also no extra toilet paper only a meager 1/4 roll on the holder. The tap was fixed and an extra roll of paper was supplied but it seemed begrudgingly. The continental breakfast was meager and the yogurt we got was outdated. The TV was also the smallest we've seen in a motel room! Overall not a great experience, the place needs updating but it served it's purpose for the night.
Séjour de 1 nuit en avril 2024
Réponse de Country Club le 20 avr. 2024
Dear Lori, We mentioned that additional charges may be applied depending on availability of all special requests when making a reservation because the customer wants to come in early. There is also an additional charge on early check-in on the reservation form. However, we have provided you with a reduction. Before check-in, it is well prepared without any problems. Also, I understand that we provided the response service quickly without any inconvenience. Thank you for your sharing your feedback. We drive to prodeceiving exceptional service, your satisaction is of most importance to us, and we hope to regain your trust on a future visit. Sincerily

10/10 Excellent

Cathy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We’ve stayed here many times because it’s quiet, easy parking, convenient and safe.
Séjour de 2 nuits en avril 2024
Réponse de Country Club le 21 avr. 2024
Dear CathyThank you for your good opinion. Thank you for always remembering us and visiting us. If you are traveling to our area soon, please don't hesitate to call us.yours truly

10/10 Excellent

Oswald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Lloyd

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really liked the receptionist she was very nice and friendly and helpful.
Séjour de 1 nuit en avril 2024
Réponse de Country Club le 27 avr. 2024
Dear LloydWe're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work.Cordially

10/10 Excellent

Jason

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is quieter than most hotel's and the staff was excellent, the breakfast also very good.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Theresa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I fellow that runs this place is so kind and friendly. This is my place to stay when ever I am in Lacombe.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Claire

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely stay and friendly owner.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Jeramy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the Staff was friendly and easy to talk to. The Motel was close to amenities, and had clean and well appointed rooms for the price.
Séjour de 2 nuits en mars 2024

8/10 Bien

scott, ottawa

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
A nice motel and yummy breakfast.
Séjour de 1 nuit en mars 2024

8/10 Bien

Don

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy access. Parking at door. Inside hallway to front desk and breakfast. Nice continental breakfast. Friendly owner'
Séjour de 1 nuit en mars 2024

2/10 Horrible

Jonathan

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Filthy
Filthy. Bathroom door holes, kitchenette stove old food on it, snot (or something) rubbed on walls, old coffee creamers in Kleenex holder, room was FREEZING (space heater was an indicator they knew but it was ineffective), light bulbs missing,no exterior light either. Bed was comfortable though. Felt horrible taking my son there.
Séjour de 1 nuit en février 2024
Réponse de Country Club le 2 févr. 2024
Dear JonathanFirst of all, thank you for your comments.We hope you have a better experience next visit with us,it is unfortunate to hear that you were initially assigned a room that did not meet the standards you should expect from our establishment.Next time, if you have any needs, don't be uncomfortable and come to the reception and let me know, We will try to improve it by reflecting your feedback.Best Regards

6/10 Satisfaisant

Manuela

Les points forts : Personnel et service
Close to golf Restaurant
Séjour de 1 nuit en décembre 2023

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very satisfied
Séjour de 2 nuits en novembre 2023

8/10 Bien

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet
Séjour de 1 nuit en octobre 2023

8/10 Bien

Tammy

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
A little noisy but bed so comfy ,will stay here again.
Séjour de 3 nuits en octobre 2023

8/10 Bien

Darren

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

8/10 Bien

Martha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was affordable, good breakfast, easily found. Very satisfied.
Séjour de 3 nuits en août 2023

10/10 Excellent

Nicholas

Voyage en couple
A clean comfortable convenient place for a stay. Would definitely stay again.
Séjour de 3 nuits en septembre 2023

4/10 Médiocre

Carolyn

Voyage en couple
Les points forts : Équipements
Les points faibles : Infrastructures et conditions de l’hébergement
We've stay here over many years, and although carpeting is new, other things need repair: room temp. machine is old and tooooooo loud, not producing much either; sink taps still leak, bed too close to wall so difficult to get out of; beds too high for us shorter people to get in/out of easily, esp. if you're older; toilet too close to wall; bathroom fan LOUD, at night wakes others up; in other words there is a lot of upgrading needed. However, staff are great, food is fine, rates are good, clean facility, easy access; will stay agin but only one night.
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Thuc, Edmonton

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
The property was decent for the price. The property itself deserves 4 stars for the price point, but minus 1 star for the interrogation by the front desk staff upon check-in. She was predominantly concerned that I was declaring all the people who were staying. Asked question after question about who was staying in the room with me.
Séjour de 2 nuits en août 2023

8/10 Bien

Argenis

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Friendly staff
Séjour de 3 nuits en juillet 2023

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The gentleman who helped us (I assure the owner) was extra kind and helpful. One morning he even went out and bought some breakfast wraps and brought them to our doors.
Séjour de 2 nuits en août 2023

10/10 Excellent

Graeme

Séjour de 2 nuits en août 2023

8/10 Bien

Robin

Voyage en couple
Les points forts : Propreté et personnel et service
Lovely people, clean rooms and quiet stay.
Séjour de 2 nuits en août 2023

8/10 Bien

gloria

Les points forts : Propreté
The stay was fine
Séjour de 1 nuit en août 2023

2/10 Horrible

Ethan

Séjour de 4 nuits en juillet 2023

2/10 Horrible

Justin

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
I hate to put a complaint however i want to help others who are possibly booking a room here in the future. I was apealed by the pricing and the room was very nice and spacious. However as aoon as i got in and started settling in, i noticed a bug.. thought nothing of it. . Then i seen another , and not just one type but 5 differebt types from beetles to some weird looking white ones. I started feeling a bit creeped out. By the time we started to get ready to climb into bed there was a beetle right on my pillow. Then i started to look up reviews and i seen all these reviews about bugs... we packed our bags and checked out. I couldnt sleep there. The hotel was kind enough to credit back the money for the night stay. We checked in at 7pm and left by 1130pm.
Séjour de 1 nuit en juillet 2023

8/10 Bien

scott, ottawa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
In good shape clean and decent looking
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Plenty of parking; large, clean unit; good breakfast; sincere host, Sam.
Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Garry

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dirty, bug infested and the owner you can’t understand! Safe your money and go somewhere else. Would never recommend!
Séjour de 3 nuits en juillet 2023

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Simple, clean, friendly, inexpensive, good location
Séjour de 1 nuit en juillet 2023

8/10 Bien

Edgardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel facilities are somewhat old but they are well maintained and clean. The attention when I checked in was excellent, the person was kind and friendly. The cost is in accordance with the service and facilities of the hotel. My recommendation, although it was not bad, but breakfast should be more varied. Thanks for the attention. If I have the opportunity to stay at the hotel again, I would.
Séjour de 2 nuits en juin 2023

4/10 Médiocre

John, Ellicott City

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Carolyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What a wonderful motel. It was super clean and quiet. Sam was the wonderful man managing the Inn and was kind and considerate and very thoughtful. I do recommend staying here.
Séjour de 3 nuits en juin 2023

10/10 Excellent

Ted

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was as advertised. The only thing, could have used a little more soap and a couple more towels.
Séjour de 2 nuits en juin 2023

10/10 Excellent

Maryanne

Séjour de 1 nuit en juin 2023

8/10 Bien

Lois

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy access
Séjour de 1 nuit en juin 2023

8/10 Bien

Neil

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and quiet staff were excellent. The only issue we had was the shower head, needs to be replaced.
Séjour de 2 nuits en juin 2023
Réponse de Country Club Inn. le 18 juin 2023
Dear Neil thank you for taking the time to share your review with us. we're currently taking steps to upgrade some of it. we’re always looking to improve,If you ever return to the area and are in need of another comfortable night’s sleep, my team and I would be honored to host you again.

10/10 Excellent

Stephanie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff here were friendly and welcoming. We even had breakfast brought to our door without requesting it. Very easy to find, lots of parking and close to the ball diamonds.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Meghan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fabulous service. Manager/front desk was extremely helpful and friendly. I stay here every time I'm in Lacombe and will continue to do so.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Brian

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were wonderful! Basic and clean! We will be back!
Séjour de 1 nuit en mai 2023

10/10 Excellent

Steven

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service, easy parking
Séjour de 5 nuits en mai 2023

10/10 Excellent

Trevor

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay, will stay anytime I’m working around Lacombe!
Séjour de 4 nuits en mai 2023

4/10 Médiocre

Allan

Voyage d’affaires
The place is run down, broken lamp shades, broken tv support leg with a wad of folded paper to level the tv, horribly stained rug.
Séjour de 1 nuit en mai 2023