« Chambre propre et récente, belle salle de bain. Cependant le petit déjeuner qui n’est pas inclus mais qui est la seule option de restauration est un peu décevant. Tout un menu est annoncé mais en 3 matins nous n’avons pas eu les choses annoncées . C’est dommage »
« Chambre propre et récente, belle salle de bain. Cependant le petit déjeuner qui n’est pas inclus mais qui est la seule option de restauration est un peu décevant. Tout un menu est annoncé mais en 3 matins nous n’avons pas eu les choses annoncées . C’est dommage »
« Le lodge était conforme à nos attentes et suffisant spacieux pour une famille
-A proximité du lac Louise (15 mn à pied), et d'autres lieux à visiter
-Bien équipé
-Cadre en pleine nature »
« Le lodge était conforme à nos attentes et suffisant spacieux pour une famille
-A proximité du lac Louise (15 mn à pied), et d'autres lieux à visiter
-Bien équipé
-Cadre en pleine nature »
« Incredible hotel with exceptional staff who turn a beautiful stay into an unforgettable one. Thank you for making our honeymoon truly special — we were upgraded to a stunning lake‑view room, received a bottle of prosecco with a small desert and even offered breakfast.
The Basin Spa is on another level entirely. We’ve visited many spas, but this one feels genuinely exclusive. There were maybe 8–10 people in total, which made the experience calm, intimate, and perfectly paced. We could explore...
« Incredible hotel with exceptional staff who turn a beautiful stay into an unforgettable one. Thank you for making our honeymoon truly special — we were upgraded to a stunning lake‑view room, received a bottle of prosecco with a small desert and even offered breakfast.
The Basin Spa is on another level entirely. We’ve visited many spas, but this one feels genuinely exclusive. There were maybe 8–10 people in total, which made the experience calm, intimate, and perfectly paced. We could explore...
« A pleasant hotel with a great location close to Lake Louise.
However, the welcome we received was rather cold, which is not what I would expect from a Relais & Châteaux property. One particular lady, whose first name starts with a V and who wears glasses (I do not wish to engage in any form of name-shaming), could benefit from smiling a little more and showing a bit more interest when interacting with guests. She seemed visibly bored, which did not leave a very positive impression.
Another...
« A pleasant hotel with a great location close to Lake Louise.
However, the welcome we received was rather cold, which is not what I would expect from a Relais & Châteaux property. One particular lady, whose first name starts with a V and who wears glasses (I do not wish to engage in any form of name-shaming), could benefit from smiling a little more and showing a bit more interest when interacting with guests. She seemed visibly bored, which did not leave a very positive impression.
Another...
« Cadre très dépaysant avec des cabanes en bois au milieu des sapins et au bord de la rivière.
Facile à trouver et pour se garer.
Pas de solution de restauration sur place, uniquement une épicerie avec quelques articles.
Bonne expérience globalement
Seul bémol : la réceptionniste avait l’air pressée de finir son service »
« Cadre très dépaysant avec des cabanes en bois au milieu des sapins et au bord de la rivière.
Facile à trouver et pour se garer.
Pas de solution de restauration sur place, uniquement une épicerie avec quelques articles.
Bonne expérience globalement
Seul bémol : la réceptionniste avait l’air pressée de finir son service »
« Quiet place to get away from it all. No TV, internet is spotty (which keeps you off of it) and trails to walk to the river and look for wildlife. We were there in March 2024 and the snow was melting, the temp was 15 degrees C and the sun was out. I would go again. »
« Quiet place to get away from it all. No TV, internet is spotty (which keeps you off of it) and trails to walk to the river and look for wildlife. We were there in March 2024 and the snow was melting, the temp was 15 degrees C and the sun was out. I would go again. »
« Our Cabin was nice / Had what we needed / Good shower & nice beds / No real cooking can be done except for the gas grills outside / The firepit area by the stream are lovely/ Check in was easy & informative. Loft bedroom has a ladder, and no bathroom up there. Loved the wood burning stove in the cabin.
Things they should consider doing that other cabins we have stayed at do:
S'more bags for each cabin
Hot tub on premises
Wifi needs to be available for all cabins
Bear spray should be...
« Our Cabin was nice / Had what we needed / Good shower & nice beds / No real cooking can be done except for the gas grills outside / The firepit area by the stream are lovely/ Check in was easy & informative. Loft bedroom has a ladder, and no bathroom up there. Loved the wood burning stove in the cabin.
Things they should consider doing that other cabins we have stayed at do:
S'more bags for each cabin
Hot tub on premises
Wifi needs to be available for all cabins
Bear spray should be...
Prix par nuit le plus bas trouvé au cours des 24 dernières heures sur la base d’un séjour d’une nuit pour 2 adultes. Les prix et la disponibilité sont susceptibles de changer. Des conditions supplémentaires peuvent s’appliquer.
Prix par nuit le plus bas trouvé au cours des 24 dernières heures sur la base d’un séjour d’une nuit pour 2 adultes. Les prix et la disponibilité sont susceptibles de changer. Des conditions supplémentaires peuvent s’appliquer.
Le lodge était conforme à nos attentes et suffisant spacieux pour une famille
-A proximité du lac Louise (15 mn à pied), et d'autres lieux à visiter
-Bien équipé
-Cadre en pleine nature
Le lodge était conforme à nos attentes et suffisant spacieux pour une famille
-A proximité du lac Louise (15 mn à pied), et d'autres lieux à visiter
-Bien équipé
-Cadre en pleine nature
CHRISTOPHE
Avis laissé le août 18, 2026Avis laissé le août 18, 2026
Incredible hotel with exceptional staff who turn a beautiful stay into an unforgettable one. Thank you for making our honeymoon truly special — we were upgraded to a stunning lake‑view room, received a bottle of prosecco with a small desert and even offered breakfast.
The Basin Spa is on another level entirely. We’ve visited many spas, but this one feels genuinely exclusive. There were maybe 8–10 people in total, which made the experience calm, intimate, and perfectly paced. We could explore...
Incredible hotel with exceptional staff who turn a beautiful stay into an unforgettable one. Thank you for making our honeymoon truly special — we were upgraded to a stunning lake‑view room, received a bottle of prosecco with a small desert and even offered breakfast.
The Basin Spa is on another level entirely. We’ve visited many spas, but this one feels genuinely exclusive. There were maybe 8–10 people in total, which made the experience calm, intimate, and perfectly paced. We could explore...
Corinne
Avis laissé le mai 4, 2026Avis laissé le mai 4, 2026
La situation à côté du lac Louise, les commerces à proximité étaient top.
Un seul tout petit bémol, l'odeur de caoutchouc dans le hammam.
Mise à part ça tout était très bien.
La situation à côté du lac Louise, les commerces à proximité étaient top.
Un seul tout petit bémol, l'odeur de caoutchouc dans le hammam.
Mise à part ça tout était très bien.
David
Avis laissé le octobre 28, 2025Avis laissé le octobre 28, 2025
Beautiful hotel in Lake Louise ! We got the chance to be upgraded in a beautiful room. The staff is very nice and the restaurant in the hotel is amazing. Thank you :)
Beautiful hotel in Lake Louise ! We got the chance to be upgraded in a beautiful room. The staff is very nice and the restaurant in the hotel is amazing. Thank you :)
Christian
Avis laissé le avril 9, 2026Avis laissé le avril 9, 2026
Very nice lodge with a very special view. The location is unique and I felt very privileged to stay at this place. Breakfast and dinner were good. The staff do their best to accommodate the guests. I will definitely go back.
Very nice lodge with a very special view. The location is unique and I felt very privileged to stay at this place. Breakfast and dinner were good. The staff do their best to accommodate the guests. I will definitely go back.
Sarah
Avis laissé le juin 9, 2026Avis laissé le juin 9, 2026