Avis sur DoubleTree by Hilton Kyoto Station
DoubleTree by Hilton Kyoto Station
15 Nishi-Iwamotocho, Higashi-kujo, Kyoto, Kyoto
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,4/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
22 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2023
10/10 Excellent
Robert-Paul
21 mars 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel de classe
Robert-Paul
Séjour de 1 nuit en mars 2021
Réponse de Daiwa Royal Hotel Grande Kyoto le 22 mars 2021
Merci beaucoup d'avoir choisi de séjourner au sein de notre hôtel.
We are pleased to hear that your overall experience at our hotel was satisfying, and we appreciate your generous review. We are pleased to hear that you liked our relatively spacious guest room, and the amenities in the room which we have carefully selected for our guests so each guest has something enjoy. However, we apologize that our food & beverage outlets were closed during your stay. We expect to start serving breakfast from April 1st so we hope we will have a chance to welcome you back should you return to Kyoto next time.
We will continue to offer service which will enhance the positive experience at the hotel. We look forward to welcoming you back to the hotel, and to be service of you for your next stay when you return to Kyoto.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Antony
27 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je recommande
Antony
Séjour de 3 nuits en février 2020
Réponse de Daiwa Royal Hotel Grande Kyoto le 2 mars 2020
Thank you very much for staying with us and we appreciate your generous review. We hope to offer you another memorable stay with us, and we are looking forward to having another opportunity to welcome you again in the future.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Maho
Voyage en groupe
8 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maho
Séjour de 2 nuits en décembre 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 10 févr. 2020
Thank you very much for staying with us and we appreciate your generous review. We hope to offer you another memorable stay with us, and we are looking forward to having another opportunity to welcome you again in the future.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Voyageur vérifié
29 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent modern hotel
Voyageur vérifié
Séjour de 3 nuits en janvier 2020
Réponse de Daiwa Royal Hotel Grande Kyoto le 30 janv. 2020
We would like to thank you for taking your time to write us a kind and complimentary review while you stayed with us. We are pleased to hear that you liked our location near Kyoto station, and we are pleased to hear that you also enjoyed your trip to Osaka and Nara utilizing the public transports departing from Kyoto station. We are also pleased to hear that you enjoyed the décor of the hotel which is a fusion of modern design and traditional Japanese ambiance. We hope you enjoyed the time spent in Kyoto, and we hope to welcome you back to our hotel should you return to Kyoto for your next stay.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Voyageur vérifié
18 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en décembre 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 18 déc. 2019
Thank you very much for staying with us and taking time to share your feedback. We are glad to hear that you enjoyed dining for our Japanese and Western style buffet breakfast. We are also pleased to hear that you enjoyed our guest room. We hope you also enjoyed the time spent in Kyoto, and we do hope that if your travels bring you back to Kyoto, you will give us another opportunity to be of service of you.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Alexandre
19 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alexandre
Séjour de 7 nuits en octobre 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 20 nov. 2019
Thank you very much for staying with us and we appreciate your generous review. We hope to offer you another memorable stay with us, and we are looking forward to having another opportunity to welcome you again in the future.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
8/10 Bien
Voyageur vérifié
Voyage en couple
31 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en octobre 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 1 nov. 2019
Thank you very much for staying with us and taking time to share your feedback. We are very pleased to hear that you enjoyed the décor of the hotel which is a fusion of modern design and traditional Japanese ambiance. We are also pleased to hear that you found our guest room to be spacious by Japanese standard and our Simmons bed to be large. As you have mentioned, we are located near Kyoto station which is 5 minute walk from Hachijo East Exit. We hope you also enjoyed the time spent in Kyoto, and we do hope that if your travels bring you back to Kyoto, you will give us another opportunity to be of service of you.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Voyageur vérifié
Voyage en couple
26 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 29 sept. 2019
Thank you for staying with us during your visit to Kyoto and leaving such a positive review. We are trying to provide memorable and enjoyable experiences for all of our guests and a level of luxury and service a step above, so we are pleased to hear that you enjoyed your stay with us. We hope you enjoyed the time spent in Kyoto, and we hope to welcome you back to our hotel should you return to Kyoto for your next stay.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Sophie
18 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sophie
Séjour de 2 nuits en septembre 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 18 sept. 2019
We would like to thank you for taking your time to write us a kind and complimentary review while you stayed with us. We are committed to creating unique and memorable experiences for our guests so we are very pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel for your next visit so that we can offer another memorable experience with us.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Voyageur vérifié
Voyage en groupe
12 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 14 sept. 2019
We appreciate you staying with us while you were in Kyoto, and leaving a review of your stay. We are glad to hear that your overall stay with us was satisfying, and we hope to offer you with another pleasant stay for your next visit. Thank you so much for recommending us. We look forward to welcoming you back to the hotel, and to be service of you for your next stay when you return to Kyoto.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
8/10 Bien
Voyageur vérifié
9 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en septembre 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 9 sept. 2019
Thank you very much for staying with us and we appreciate your review. We hope to offer you another memorable stay with us, and we are looking forward to having another opportunity to welcome you again in the future.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Gilles
24 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
9.99 sur 10 pour cette hôtel de haut standing.
Gilles
Séjour de 3 nuits en août 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 25 août 2019
Thank you very much for staying with us for the second time, and leaving a review of your stay. We are pleased to hear your feedback of our buffet breakfast, and to know that you were even more satisfied with it. We use fresh and quality ingredients for our breakfast which we hope to offer a delightful dining experience so we are glad to know that you were fully satisfied with our breakfast. We are also pleased to know that you found our location to be convenient near Kyoto station. We hope you enjoyed the time spent in Kyoto, and we do hope that if your travels bring you back to Kyoto, you will give us another opportunity to be of service of you again.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Voyageur vérifié
19 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en août 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 19 août 2019
We would like to thank you for taking your time to write us a kind and complimentary review while you stayed with us. We opened on June 9th last year, so we are relatively new, and we are pleased to hear that you liked our property. We are located on the south east side of Kyoto station which is much quieter than the north, and we are 5 minute walk from JR Hachijo East Exit. We hope you enjoyed the time spent in Kyoto, and we look forward to welcoming you back to our hotel for your next visit so that we can offer another memorable experience with us.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Voyageur vérifié
16 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en août 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 17 août 2019
Thank you very much for staying with us and we appreciate your generous review. We are pleased to hear that you liked our location, and to know you were satisfied with our buffet breakfast with variety of choice of dish which include hot dish cooked by chef on the spot. We try to offer a delightful dining experience using quality ingredients, so we are pleased to hear that you enjoyed it. Again, thank you for staying with us, and we look forward to welcoming you back to our hotel for your next visit so that we can offer another memorable experience with us.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
8/10 Bien
Dinah
15 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adresse à retenir sur Tokyo
Dinah
Séjour de 7 nuits en août 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 17 août 2019
Thank you very much for staying with us and we appreciate your review. We hope to offer you another memorable stay with us, and we are looking forward to having another opportunity to welcome you again in the future.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
8/10 Bien
Jean-Michel
13 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel and well located
Jean-Michel
Séjour de 4 nuits en août 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 17 août 2019
We appreciate you staying with us while you were in Kyoto, and leaving a review of your stay. We are glad to hear that you were satisfied with our Deluxe Double Room which has a Queen bed, with 25 square meters in size. We are also conveniently located near Kyoto station which is about 5 minute walk from JR Hachijo East Exit. We hope you enjoyed touring around the city utilizing the public transports departing from Kyoto station. Thank you for staying with us, and we look forward to welcoming you back to the hotel to offer another enjoyable moment should you return to Kyoto on your next visit.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Voyageur vérifié
Voyage en couple
3 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 15 nuits en juillet 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 3 août 2019
We would like to thank you for taking your time to write us a kind and complimentary review while you stayed with us. We are glad to hear that you enjoyed the view of Shinkansen. Although we are close to the station, we are in a tranquil environment, and we are pleased to hear that you stay was comfortable and pleasant. We hope you enjoyed the time spent in Kyoto, and we look forward to welcoming you back to our hotel for your next visit so that we can offer another memorable experience with us.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Stefana
2 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent choix !
Stefana
Séjour de 1 nuit en juillet 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 3 août 2019
Thank you very much for staying with us and we are pleased to know that you enjoyed your stay with us. We have just opened on June 9th this year and we are glad to hear that you liked our new property. We are also pleased to hear that you liked our guest room to be comfortable, and to know that you liked our Simmons bed. We are also pleased to know that you liked our Japanese and Western style buffet breakfast, using quality ingredients. We appreciate you recommending us, and we hope to be able to welcome you back for another stay should you return to Kyoto for your next stay.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Voyageur vérifié
31 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Quality and Service Department le 1 août 2019
We would like to thank you for taking your time to give us a kind comment. We are glad to hear that you felt our hotel excellent. We look forward to welcoming you back to our hotel for your next visit and offering another memorable experience with us.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Sandrine
19 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptionnel
Sandrine
Séjour de 5 nuits en juillet 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 20 juil. 2019
We would like to thank you for taking your time to write us a kind and complimentary review while you stayed with us. We are glad to hear that you enjoyed the service from our multilingual staff. We are conveniently located near Kyoto station which is hub a all the major transports so we hope you enjoyed touring the city and to Nara utilizing the public transports. Again, thank you for staying with us, and we hope that if your travels bring you back to Kyoto, you will give us another opportunity to be of service of you.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
10/10 Excellent
Beatrice
7 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beatrice
Séjour de 4 nuits en juillet 2019
Réponse de Daiwa Royal Hotel Grande Kyoto le 18 juil. 2019
Thank you very much for staying with us and we appreciate your generous review. We hope to offer you another memorable stay with us, and we are looking forward to having another opportunity to welcome you again in the future.
Sincerely,
Quality and Service Department
Daiwa Royal Hotel Grande Kyoto
6/10 Satisfaisant
Hideto
Voyage d’affaires
20 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Hideto
Séjour de 1 nuit en mai 2024
10/10 Excellent
Lida
Voyage en groupe
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lida
Séjour de 3 nuits en mai 2024
10/10 Excellent
Margaret, Camarillo
17 mai 2024
Margaret
Séjour de 3 nuits en mai 2024
10/10 Excellent
ROSANA
Voyage en famille
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ROSANA
Séjour de 2 nuits en mai 2024
10/10 Excellent
Mayumi
Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mayumi
Séjour de 1 nuit en mai 2024
Réponse de ダブルツリーbyヒルトン京都駅 le 8 mai 2024
Mayumi 様この度は、ダブルツリーbyヒルトン京都駅にご滞在いただいた感想をご寄稿いただき誠にありがとうございます。ごゆっくりお過ごしいただけたご様子、大変嬉しく思っております。 これからもお客様に喜んでいただけますようサービスの向上に努めて参ります。今後も、「お家に帰ってくる」というような感覚で、当ホテルをマイホテル(ホーム)としてご利用頂ければ幸いです。スタッフ一同、お客様のお戻りを心よりお待ち申し上げます。
10/10 Excellent
Mylene
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mylene
Séjour de 3 nuits en avril 2024
Réponse de DoubleTree by Hilton Kyoto Station le 25 avr. 2024
Dear Mylene,Thank you very much for staying with us at the DoubleTree by Hilton Kyoto Station, and thank you very much for taking your valuable time to place comments for us.I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.
10/10 Excellent
Viral
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Viral
Réponse de DoubleTree by Hilton Kyoto Station le 25 avr. 2024
Dear Viral,Thank you very much for staying with us at the DoubleTree by Hilton Kyoto Station, and thank you very much for taking your valuable time to place comments for us.We appreciate your kind comments and these warm words will certainly encourage all the team members to provide enhanced hospitality.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.
8/10 Bien
Brian
25 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brian
Séjour de 5 nuits en mai 2023
8/10 Bien
Yuko
25 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yuko
Séjour de 1 nuit en mai 2023
4/10 Médiocre
YURI
Voyage en famille
24 mai 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
素晴らしいホテルでしたが、、、
YURI
Séjour de 1 nuit en mai 2023
10/10 Excellent
Raed
24 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raed
Séjour de 2 nuits en mai 2023
10/10 Excellent
Hsin Hsin
Voyage en famille
19 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hsin Hsin
Séjour de 6 nuits en mai 2023
10/10 Excellent
Urban
Voyage en famille
19 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bra boende
Urban
Séjour de 2 nuits en mai 2023
4/10 Médiocre
Samar
17 mai 2023
Samar
Séjour de 2 nuits en mai 2023
6/10 Satisfaisant
Kourosh
17 mai 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Kourosh
Séjour de 2 nuits en mai 2023
10/10 Excellent
Randy
Voyage en couple
16 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Randy
Séjour de 2 nuits en mai 2023
4/10 Médiocre
yoshiyuki
12 mai 2023
yoshiyuki
Séjour de 2 nuits en mai 2023
10/10 Excellent
YUKO
9 mai 2023
YUKO
Séjour de 1 nuit en mai 2023
10/10 Excellent
Linda
Voyage en famille
8 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Linda
Séjour de 6 nuits en avril 2023
10/10 Excellent
CHEUK LEUNG
5 mai 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
CHEUK LEUNG
Séjour de 1 nuit en avril 2023
10/10 Excellent
Gabriella
1 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel
Gabriella
Séjour de 2 nuits en avril 2023
10/10 Excellent
JANGYEON
Voyage d’affaires
1 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JANGYEON
Séjour de 4 nuits en avril 2023
10/10 Excellent
ASAKO
30 avr. 2023
ASAKO
Séjour de 1 nuit en avril 2023
10/10 Excellent
Idrees
30 avr. 2023
Idrees
Séjour de 3 nuits en avril 2023
10/10 Excellent
Shu Hua
25 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shu Hua
Séjour de 4 nuits en avril 2023
10/10 Excellent
Simon
Voyage en groupe
25 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simon
Séjour de 3 nuits en avril 2023
10/10 Excellent
Liezl
24 avr. 2023
Liezl
Séjour de 2 nuits en avril 2023
10/10 Excellent
Chi Chung
24 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chi Chung
Séjour de 3 nuits en avril 2023