Avis
8,6
Excellent
9,2/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
13 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Andrii SHYPOV - Front Office Manager le 15 févr. 2023
Dear Olivier,We very much appreciate your comments regarding your stay at the ibis Kyiv City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
4/10 Médiocre
Benjamin
31 août 2021
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bad experience …..
Benjamin
Séjour de 2 nuits en août 2021
Réponse de Yulia Sivashova - Front Office Manager le 2 sept. 2021
Dear Benjamin,
Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Yulia Sivashova - Front Office Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
25 juil. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
Réponse de Yulia Sivashova - Front Office Manager le 26 juil. 2021
Dear Guest,
Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev.
We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues.
We would be more than happy to welcome you back at ibis Kiev City Center hotel soon.
Sincerely,
Yulia Sivashova - Front Office Manager
8/10 Bien
Nicolas
Voyage en groupe
3 nov. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Nicolas
Séjour de 5 nuits en octobre 2020
Réponse de Yulia Sivashova - Front Office Manager le 26 nov. 2020
Dear Nicolas,
We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely, Yulia Sivashova - Front Office Manager
10/10 Excellent
Mario
Voyage d’affaires
2 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel pulito e in zona centrale molto comoda
Mario
Séjour de 1 nuit en janvier 2020
Réponse de Aleksandra Ruda le 13 févr. 2020
Dear Mario,
We very much appreciate your comments regarding your stay at the ibis Kiev City Center.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Aleksandra Ruda - Quality Manager
10/10 Excellent
Gilles
Voyage d’affaires
19 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bien
Gilles
Séjour de 1 nuit en décembre 2019
Réponse de Yulia Sivashova - Front Office Manager le 20 déc. 2019
Dear Gilles, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager
10/10 Excellent
armelle
Voyage en famille
11 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
armelle
Séjour de 3 nuits en décembre 2019
Réponse de Yulia Sivashova - Front Office Manager le 12 déc. 2019
Dear Armelle,
We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely, Yulia Sivashova - Front Office Manager
8/10 Bien
YANNICK
Voyage d’affaires
27 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok pour une courte durée
YANNICK
Séjour de 2 nuits en octobre 2019
Réponse de Yulia Sivashova - Front Office Manager le 30 oct. 2019
Dear Yannick,
We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager
8/10 Bien
jean-maurice
19 oct. 2019
Les points forts : Propreté, personnel et service, confort de la chambre
jean-maurice
Séjour de 3 nuits en octobre 2019
Réponse de Yulia Sivashova - Front Office Manager le 21 oct. 2019
Dear Jean-Maurice,
We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager
10/10 Excellent
Voyageur vérifié
19 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super!
Voyageur vérifié
Séjour de 1 nuit en août 2019
Réponse de Yulia Sivashova - Front Office Manager le 21 août 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager
8/10 Bien
Bernard
22 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bernard
Séjour de 2 nuits en février 2019
Réponse de Evgenia Bykovtseva le 25 févr. 2019
Dear Bernard,
Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev.
We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues.
We would be more than happy to welcome you back at ibis Kiev City Center hotel soon.
Sincerely,
Evgenia Bykovtseva - Quality Manager
10/10 Excellent
fabrice
10 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fabrice
Séjour de 3 nuits en décembre 2018
Réponse de Evgenia Bykovtseva le 17 déc. 2018
Dear Fabrice,
Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev.
We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues.
We would be more than happy to welcome you back at ibis Kiev City Center hotel soon.
Sincerely,
Evgenia Bykovtseva - Quality Manager
8/10 Bien
Patrice
3 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel confortable et bien situé
Patrice
Séjour de 3 nuits en février 2018
Réponse de Evgenia Bykovtseva le 6 mars 2018
Dear Patrice,
Thank you for staying at ibis Kiev City Center hotel and for sharing your impressions following the recent stay with us.
It is a pleasure for us to read your positive comments and to know that you felt comfortable with us.
Thank you again for your comments. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon.
Sincerely,
Evgenia Bykovtseva - Personal Assistant to General Manager
8/10 Bien
David
8 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 1 nuit en janvier 2018
Réponse de Evgenia Bykovtseva le 22 janv. 2018
Dear David,
Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon.
Sincerely,
Evgenia Bykovtseva - Personal Assistant to General Manager
10/10 Excellent
Amaya
30 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amaya
Good afternoon, Amaya!
First of all let me thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev.
We very much appreciate your wonderful comments and your notification of our team members' friendliness.
We will be glad to assist you during your next stay!
Sincerely,
Anastasia Krizhevskaya - Quality manager
8/10 Bien
Voyageur vérifié
1 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Standard europeen
Voyageur vérifié
Dear Guest,
We are very glad to know that your experience have met your expectations.
We will be glad to assist you during your next stay!
Sincerely,
Anastasia Krizhevskaya - Quality manager
8/10 Bien
Voyageur vérifié
7 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
VOYAGE AFFAIRES. SITUATION ET PRIX INTERESSANT
Voyageur vérifié
Réponse de Quality manager le 9 mars 2017
Dear Guest,
Thank you for taking the time to post your impressions regarding the stay at ibis Kiev City Center hotel.
It is a great pleasure for us to receive such a positive feedback from our guest, as we strive to continuously improve the quality of services provided.
We hope to welcome you back to our hotel in the nearest future!
Sincerely,
10/10 Excellent
Laurence
8 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laurence
Réponse de General Manager le 13 févr. 2017
Good evening, Laurence,
We appreciate such a positive feedback from our guest regarding the front office team and cleanliness. It is very important for us.
We are looking forward to welcoming you back to our hotel in the future!
Sincerely,
Anastasia Krizhevskaya - Quality manager
8/10 Bien
Voyageur vérifié
31 mars 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent rapport qualité-prix
Voyageur vérifié
Réponse de Quality manager le 4 juin 2016
Dear Guest,
First of all let me thank you for sharing your opinion regarding the stay at ibis Kiev City Center with us.
We are very happy to receive a positive feedback from our guests. Your comments will serve as an encouragement for us in developing and improving the level of services we are providing and tin creating the atmosphere of hospitality in our hotel.
We will be very happy to welcome you as our guest in the future!
Sincerely,
Quality manager
10/10 Excellent
MARC, paris
29 mars 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bon rapport qualité prix
MARC
Réponse de Quality manager le 4 juin 2016
Dear Guest,
Thank you very much for finding time to share your impression regarding the stay at ibis Kiev City Center with us.
It is always a great pleasure to receive positive feedback from our guests.
I will pass your comments to all of our staff members, as it serves as an additional encouragement for them in creating the level of services.
Sincerely,
8/10 Bien
claude, annemasse
19 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bien pratique
claude
Réponse de Quality manager le 2 janv. 2016
Dear Claude,
Let me first of all thank you for choosing ibis Kiev City Center hotel as a place for your accommodation. we always strive to provide the best level of services to our guests.
We will be happy to accommodate you again at ibis Kiev City Center hotel.
8/10 Bien
Nicolas, France
19 mars 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
The hotel is nice but the wifi sucks!
Nicolas
8/10 Bien
Nicolas, France
19 mars 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Nice hotel but bad internet connexion!
Nicolas
8/10 Bien
Voyageur vérifié
2 oct. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon pour séjourner et proche de tout
Voyageur vérifié
8/10 Bien
Voyageur vérifié
13 sept. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Sebastien
6 sept. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sebastien
8/10 Bien
Maxime , Paris
25 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel a deux pas du parc et du centre-ville
Maxime
8/10 Bien
Voyageur vérifié
22 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Thierry M., France
21 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le meilleur rapport qualité prix de Kiev
Thierry M.
8/10 Bien
Voyageur vérifié
4 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Voyageur vérifié
4 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Voyageur vérifié
14 avr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Voyageur vérifié
24 nov. 2013
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
8/10 Bien
dominique, france
23 nov. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel confortable
dominique
10/10 Excellent
ap, paris
27 août 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel kiev
ap
8/10 Bien
Manu
19 août 2013
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Manu
8/10 Bien
Visiteur, Paris
31 juil. 2013
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Parfait pour visiter
Visiteur
8/10 Bien
Trippel
11 oct. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trippel
10/10 Excellent
Kimmo
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kimmo
Séjour de 1 nuit en février 2024
Réponse de Andrii SHYPOV - Front Office Manager le 23 févr. 2024
Dear Guest,Thank you for choosing ibis Kyiv City Center hotel for your accommodation in Kyiv. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kyiv City Center hotel soon.Sincerely,
6/10 Satisfaisant
Ben
27 nov. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Ben
Séjour de 2 nuits en novembre 2023
Réponse de Andrii SHYPOV - Front Office Manager le 29 nov. 2023
Dear Ben,Thank you very much for choosing ibis Kyiv City Center hotel and for taking time to post your feedback following the recent stay at our hotel. As I can see, unfortunately, you are not 100% satisfied with your stay. Opinion of our guest is extremely important for us, as the comfort of our guests is the highest priority. As we strive to provide superior service for each of our guests, therefore we kindly ask you to provide as with more detailed information about all inconveniences emerged during your last stay. Thank you again for your feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Andrii SHYPOV - Front Office Manager
8/10 Bien
Veniamin
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Veniamin
Séjour de 1 nuit en octobre 2023
Réponse de Andrii SHYPOV - Front Office Manager le 29 nov. 2023
Dear Veniamin,Thank you for choosing ibis Kyiv City Center hotel for your accommodation in Kyiv. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kyiv City Center hotel soon.Sincerely,Andrii SHYPOV - Front Office Manager
10/10 Excellent
Dr. Kenneth P.
Voyage d’affaires
27 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Safe in Kyiv
Dr. Kenneth P.
Séjour de 6 nuits en septembre 2023
Réponse de Andrii SHYPOV - Front Office Manager le 2 oct. 2023
Dear Dr. Kenneth,We very much appreciate your comments regarding your stay at the ibis Kyiv City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Andrii SHYPOV - Front Office Manager
8/10 Bien
Alexander
26 sept. 2023
Alexander
Séjour de 6 nuits en septembre 2023
Réponse de Andrii SHYPOV - Front Office Manager le 2 oct. 2023
Dear Alexander,We very much appreciate your comments regarding your stay at the Ibis Kyiv City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Andrii SHYPOV - Front Office Manager
10/10 Excellent
Johnny
22 juin 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Johnny
Séjour de 2 nuits en juin 2023
Réponse de Andrii SHYPOV - Front Office Manager le 23 juin 2023
Dear Johnny,We very much appreciate your comments regarding your stay at the ibis Kyiv City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
8/10 Bien
Johnny
15 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Johnny
Séjour de 2 nuits en juin 2023
Réponse de Andrii SHYPOV - Front Office Manager le 19 juin 2023
Dear Johnny,We very much appreciate your comments regarding your stay at ibis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
8/10 Bien
Voyageur vérifié
2 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2022
8/10 Bien
Chissey
Voyage d’affaires
2 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chissey
Séjour de 4 nuits en juin 2022
Réponse de Andrii SHYPOV - Front Office Manager le 15 juil. 2022
Dear Chissey,
We very much appreciate your comments regarding your stay at ibis.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Andrii SHYPOV - Front Office Manager
10/10 Excellent
Mariia
Voyage d’affaires
17 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Takk
Mariia
Séjour de 5 nuits en février 2022
Réponse de Andrii SHYPOV - Front Office Manager le 23 févr. 2022
Dear Mariia,
Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev.
We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues.
We would be more than happy to welcome you back at ibis Kiev City Center hotel soon.
Sincerely,
10/10 Excellent
Andrew
28 janv. 2022
Andrew
Séjour de 2 nuits en janvier 2022
Réponse de Sincerely, Yulia Sivashova - Front Office Manager le 31 janv. 2022
Dear Andrew,
We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 Excellent
veysel
Voyage en groupe
28 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
veysel
Séjour de 3 nuits en janvier 2022
Réponse de Yulia Sivashova - Front Office Manager le 31 janv. 2022
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Yulia Sivashova - Front Office Manager