Avis
8,0
Très bien
7,8/10
Propreté
8,6/10
Personnel et service
8,0/10
Équipements
7,2/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
6 déc. 2023
Les points forts : Propreté et personnel et service
Séjour de 5 nuits en novembre 2023
Réponse de Management le 11 déc. 2023
Dear Mr. Martin,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
8/10 Bien
Didier
Voyage en couple
25 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Didier
Séjour de 2 nuits en novembre 2023
Réponse de Management le 11 déc. 2023
Dear Mr. Didier,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
8/10 Bien
philippe
18 nov. 2022
Les points forts : Propreté, personnel et service, équipements
philippe
Séjour de 2 nuits en novembre 2022
Réponse de Management le 21 nov. 2022
Dear Mr. Philippe, Warmest Greetings from Endlessly Happening Hotel!Grand Istana Rama Hotel Kuta Bali is sincerely thankful for your time to share your great experiences during your stay at our hotel and acknowledge that you enjoy your moments when stay with us until your departure date.We are appreciatively thankful for your admirable praise for our awesome location which is exactly in front of Kuta Beach, our fantastic swimming pool with pool bar to give you the relaxing feeling, great Balinese traditional ambience with lustful garden and fish pond which many squirrel love to hanging around. Related with some renovation, we glad to inform you that Grand Istana Rama Hotel Kuta Bali has been progressively carrying on refurbishment. Surely we hope this progress could be to increase the very high level of guest satisfaction during their stay in the future.Once again we are very thankful to your great review and we are looking forward to welcome you back to Grand Istana Rama Hotel Kuta Bali to create another perfect holiday for you.Best regards,
10/10 Excellent
nathalie pierrette
Voyage en couple
24 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nathalie pierrette
Séjour de 13 nuits en octobre 2022
Réponse de Management le 25 oct. 2022
Dear Ms. Nathalie Pierrette,Warmest Greetings from Endlessly Happening Hotel!Thank you for sharing this wonderful review regarding your stay experience with us at Grand Istana Rama, Kuta.We are so delighted to hear that you enjoyed the stay. Your generous comments about our hotel and staff are very much appreciated.It’s always great to hear about such positive feedback and guest satisfaction, it’s truly what we strive for. We look forward to be of your service again in your next visit.
8/10 Bien
A.A, France
Voyage en couple
19 nov. 2019
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A.A
Séjour de 2 nuits en novembre 2019
Réponse de Sri le 23 nov. 2019
Dear Valued Guest,
Warmest Greetings from Endlessly Happening Hotel!
We very appreciate for taking your valuable time to give us your feedback regarding your experience stay with us. We always feel welcome to all of our guest and will do our best to make their stay more enjoyable. Please feel free to asking your request, our team will more than happy to fulfil it.
We are looking forward to welcome and serve you again in nearest future.
Have a beautiful day.
Sincerely,
10/10 Excellent
Voyageur vérifié
8 sept. 2019
Voyageur vérifié
Séjour de 2 nuits en septembre 2019
Réponse de Sri le 9 sept. 2019
Dear Value Guest,
Warmest Greetings from Endlessly Happening Hotel!
Thank you very much for giving us the highest rate on Expedia. Your feedback and rate is very valuable for our company. Once again, thank you for your effort, we are very appreciate it.
We are look forward to welcome and serve you again on your next visit at Grand Istana Rama Hotel.
Have a great day.
Sincerely,
Sri
8/10 Bien
Voyageur vérifié
Voyage en famille
30 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
Réponse de Sri le 31 juil. 2019
Dear Value Guest,
Warmest Greetings from Endlessly Happening Hotel!
We really appreciate for taking your valuable time to share us your feedback regarding your experience stay at Grand Istana Rama Hotel. It's a thrilled knowing that our service and facilities can reached your expectation. Your feedback is very valuable for our company, thank you very much for your effort to help our hotel more well-known.
We are looking forward to welcome and serve you again in the nearest future.
Have a beautiful day.
Sincerely,
8/10 Bien
THIERRY
17 avr. 2019
Les points forts : Propreté, personnel et service, confort de la chambre
THIERRY
Séjour de 6 nuits en avril 2019
Réponse de Yuli Yanti le 20 mai 2019
Dear Valued guest, Thank you for taking time to share us your generous review. It's very valuable for us as a feedback to maintain and improve our hospitality continuously. We're glad you enjoyed your stay. Thank you for choosing Grand Istana Rama Hotel as your preference during your precious event in Kuta, Bali. We're looking forward to welcome you back to our beloved hotel in your next visit to Bali. Have an awesome day!
10/10 Excellent
Mathieu
25 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Hotel in Kuta
Mathieu
2/10 Horrible
David
12 nov. 2016
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very old and dirty hotel
David
8/10 Bien
Voyageur vérifié
28 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Naomi, Canada
5 juin 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Naomi
8/10 Bien
Beatrice, Trelivan
8 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de rêve
Beatrice
10/10 Excellent
Benjamin
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Benjamin
Séjour de 6 nuits en mai 2024
Réponse de Management le 25 mai 2024
Dear Mr. Benjamin Arlander, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
Jenny
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jenny
Séjour de 6 nuits en mai 2024
Réponse de Management le 23 mai 2024
Dear Ms. Jenny Scheer, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
4/10 Médiocre
sally ann
Voyage en groupe
18 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
sally ann
Séjour de 8 nuits en mai 2024
Réponse de Management le 21 mai 2024
Dear Ms. Sally Ann,Warmest Greetings from Endlessly Happening Hotel!We sincerely apologize for the inconveniences you experienced during your stay at our hotel. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations.Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,Grand Istana Rama Hotel
6/10 Satisfaisant
Tina
Voyage en famille, Voyage en groupe, Voyage en couple
16 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Tina
Séjour de 8 nuits en mai 2024
Réponse de Management le 18 mai 2024
Dear Ms. Tina Geerlings,Warmest Greetings from Endlessly Happening Hotel!We sincerely apologize for the inconveniences you experienced during your stay at our hotel. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations.Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,Grand Istana Rama Hotel
10/10 Excellent
Ben
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ben
Séjour de 2 nuits en mai 2024
Réponse de Management le 18 mai 2024
Dear Mr. Ben Turner, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
8/10 Bien
Alessia
Voyage en famille
11 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Alessia
Séjour de 10 nuits en avril 2024
Réponse de Management le 13 mai 2024
Dear Ms. Alessia Randi, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
8/10 Bien
Puji, Pahoa
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Puji
Séjour de 7 nuits en avril 2024
Réponse de Management le 4 mai 2024
Dear Ms. Puji Hastutik, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
Alexandra
Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexandra
Séjour de 4 nuits en avril 2024
Réponse de Management le 4 mai 2024
Dear Ms. Alexandra Fleming, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
Shawn, Round Rock
28 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Shawn
Séjour de 1 nuit en avril 2024
Réponse de Management le 30 avr. 2024
Dear Mr. Shawn Mccown, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
Chanwit, Bangkapi
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chanwit
Séjour de 5 nuits en avril 2024
Réponse de Management le 29 avr. 2024
Dear Mr/Ms. Chanwit Ketthet, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
Stephanie Nur
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie Nur
Séjour de 7 nuits en avril 2024
Réponse de Management le 25 avr. 2024
Dear Ms. Stephanie Nur, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
6/10 Satisfaisant
Sofia
Voyage en couple
10 avr. 2024
Les points forts : Personnel et service
Sofia
Séjour de 13 nuits en mars 2024
Réponse de Management le 11 avr. 2024
Dear Ms. Sofia Nyeverecz,Warmest Greetings from Endlessly Happening Hotel!We sincerely apologize for the inconveniences you experienced during your stay at our hotel. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations.We would like to inform you that for the birthday cake, we provide for free for the guest who celebrate their birthday during stay with us.Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,Grand Istana Rama Hotel
10/10 Excellent
sohei
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sohei
Séjour de 2 nuits en avril 2024
Réponse de Management le 9 avr. 2024
Dear Mr/Ms. Sohei Kojima, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
8/10 Bien
masahiro
31 mars 2024
masahiro
Séjour de 11 nuits en mars 2024
Réponse de Management le 2 avr. 2024
Dear Masahiro San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
NAOMI
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NAOMI
Séjour de 12 nuits en mars 2024
Réponse de Management le 27 mars 2024
Dear Naomi San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
8/10 Bien
yasunobu
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
yasunobu
Réponse de Management le 27 mars 2024
Dear Yasunobu San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
janine carol
25 mars 2024
janine carol
Séjour de 5 nuits en mars 2024
Réponse de Management le 15 avr. 2024
Dear Ms. Janine Carol, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
David
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 5 nuits en mars 2024
Réponse de Management le 27 mars 2024
Dear Mr. David, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
2/10 Horrible
Nabil
Voyage en groupe
16 mars 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Nabil
Séjour de 7 nuits en mars 2024
Réponse de Management le 18 mars 2024
Dear Ms. Nabil Nammour,Warmest Greetings from Endlessly Happening Hotel!We appreciate your feedback and want to extend our sincerest apologies for the less-than-satisfactory experience you had during your stay. Your feedback is essential to us, as it helps us make necessary improvements to better serve our guests.We take your comments seriously, and we would like to learn more about the specific issues that informed to your rating of "hardly 2 stars staff." If would be fair, if you mention more details about your experience what is wrong in specific ways, it will assist us in identifying the areas that require attention and improvement.Thank you for your valuable input, We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,Grand Istana Rama Hotel
8/10 Bien
warren
2 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
warren
Séjour de 3 nuits en février 2024
Réponse de Management le 4 mars 2024
Dear Mr. Warren Isaacs, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
6/10 Satisfaisant
Thandar
Voyage en famille, Voyage en groupe
29 févr. 2024
Les points forts : Propreté
Thandar
Séjour de 4 nuits en février 2024
Réponse de Management le 1 mars 2024
Dear Mr. Tandar Win,Warmest Greetings from Endlessly Happening Hotel!Thank you for your stay with us, we are glad that you are satisfied with our awesome location which is located exactly close to the beach, safe, quite and convenient for food and anything.We also do apologize for the inconveniences you experienced during your stay. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations.Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,Grand Istana Rama Hotel
10/10 Excellent
HITOMI
Voyage en famille avec de jeunes enfants
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
HITOMI
Séjour de 4 nuits en février 2024
Réponse de Management le 27 févr. 2024
Dear Mr/Ms. Hitomi Arawaka, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. We are very sorry for your concern about the smell of the water in the shower. We will investigate with our maintenance team.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
Masanori
Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Masanori
Séjour de 6 nuits en février 2024
Réponse de Management le 26 févr. 2024
Dear Mr/Ms. Masanori Hashimoto,Warmest Greetings from Endlessly Happening Hotel!We are delighted to receive your kind feedback and appreciate your taking the time to share your positive experiences with us. It brings us very happy to know that you have been a returning guest and have noticed our effort that we have made, both in the hotel and the restaurant. It is fantastic to hear that you enjoy the proximity to Beachwalk and the tranquility of our surroundings. Your continued support means a great deal to us, and we look forward to welcoming you back for many more stays in the future. Once again, thank you for choosing Grand Istana Rama Hotel, and we can not wait to have you with us again soon. Best regards, Grand Istana Rama Hotel
10/10 Excellent
Reona
Voyage en groupe
24 févr. 2024
Les points forts : Personnel et service et équipements
Reona
Séjour de 3 nuits en février 2024
Réponse de Management le 26 févr. 2024
Dear Mr/Ms. Reona Suzuki, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
Dayne
Voyage en couple
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dayne
Séjour de 11 nuits en février 2024
Réponse de Management le 24 févr. 2024
Dear Mr. Dayne Mcnair,Warmest Greetings from Endlessly Happening Hotel!We are delighted to receive your kind feedback and appreciate your taking the time to share your positive experiences with us. It brings us very happy to know that you have been a returning guest and have noticed our effort that we have made, both in the hotel and the restaurant.It is fantastic to hear that you enjoy the proximity to Beachwalk and the tranquility of our surroundings. We are also pleased that you have found the 69 bar to be an enjoyable spot for a relaxed evening, taking in the live music.Your continued support means a great deal to us, and we look forward to welcoming you back for many more stays in the future. Once again, thank you for choosing Grand Istana Rama Hotel, and we can not wait to have you with us again soon.Best regards,Grand Istana Rama Hotel
6/10 Satisfaisant
Stevie
17 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Stevie
Séjour de 8 nuits en février 2024
Réponse de Management le 19 févr. 2024
Dear Mr. Stevie Singh,Thank you for staying at Grand Istana Rama Hotel and give appreciation about hotel location that is in the heart of Kuta, next to the beach.We would like to inform you that some renovation are going on, we were glad that our guests were appreciated the development, we try to improve our facilities to exceed the guests comfortable, so our hotel is still becoming customers choice right now.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Grand Istana Rama Hotel
10/10 Excellent
LIANG WONG
Voyage en groupe
16 févr. 2024
Les points forts : Équipements
LIANG WONG
Séjour de 4 nuits en février 2024
Réponse de Management le 17 févr. 2024
Dear Mr. Ling Wong Kooi, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
8/10 Bien
Lisa Anne
Voyage en famille
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lisa Anne
Séjour de 9 nuits en février 2024
Réponse de Management le 16 févr. 2024
Dear Ms. Lisa Anne Brown, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
Voyageur vérifié
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wrth every cent
Voyageur vérifié
Séjour de 7 nuits en janvier 2024
Réponse de Management le 12 févr. 2024
Dear Ms. Maria Tsangaris, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
Teruaki
10 févr. 2024
Teruaki
Séjour de 4 nuits en février 2024
Réponse de Management le 21 mars 2024
Dear Mr. Teruaki Kageyama, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
8/10 Bien
Phillip
9 févr. 2024
Les points forts : Équipements
Phillip
Séjour de 4 nuits en février 2024
Réponse de Management le 9 févr. 2024
Dear Mr. Phillip Greentree,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
8/10 Bien
Narinder
Voyage en couple
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Narinder
Séjour de 1 nuit en février 2024
Réponse de Management le 7 févr. 2024
Dear Mr / Ms. Narinder Chana,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are satisfied with our awesome location which is located exactly close to the beach and we have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
8/10 Bien
Nina
Voyage en groupe
6 févr. 2024
Les points forts : Équipements
Nina
Séjour de 4 nuits en janvier 2024
Réponse de Management le 7 févr. 2024
Dear Ms. Nina Racloz,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
eral
Voyage en couple
1 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
eral
Séjour de 4 nuits en janvier 2024
Réponse de Management le 2 févr. 2024
Dear Mr/Mrs. Eral Akkurt,Warmest Greetings from Endlessly Happening Hotel!Thank you for taking the time to share your recent experience, and we truly appreciate your valuable feedback.We're grateful for your honest feedback about our facilities, and we want to assure you that we take your comments seriously. Your mention of the lights being too bright in the rooms is insightful, and we understand the importance of creating a comfortable and welcoming ambiance for our guests.Rest assured, we are actively reviewing the lighting situation in our rooms to identify areas for improvement. Your suggestions are valuable, and we will explore options for better lighting.Your satisfaction is important to us, and we want to ensure that your future stays with us are nothing short of exceptional.Thank you once again for your feedback, and we look forward to the opportunity to welcome you back for an improved and enjoyable stay.Best regards,Grand Istana Rama Hotel
10/10 Excellent
Takashi
31 janv. 2024
Takashi
Séjour de 6 nuits en janvier 2024
Réponse de Management le 21 mars 2024
Dear Mr. Takashi Ito, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
10/10 Excellent
Fumitaka
Voyage en couple
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fumitaka
Séjour de 6 nuits en janvier 2024
Réponse de Management le 2 févr. 2024
Dear Fumitaka San,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel
6/10 Satisfaisant
YUKI
24 janv. 2024
YUKI
Réponse de Management le 2 févr. 2024
Dear Mr/Ms.Yuki Fukuzawa,Warmest Greetings from Endlessly Happening Hotel!We sincerely appreciate you taking the time to share your recent experience, and we are delighted to hear that you rated us with a positive score of 3.Your feedback is invaluable, and it serves as a motivating factor for our team to continue delivering excellent service. We are pleased that you had an overall positive stay with us.If you have any additional comments or specific suggestions on how we can further enhance our services, please feel free to share. We value your input and look forward to the possibility of welcoming you back for another great experience.Thank you once again for choosing our hotel.Best regards,Grand Istana Rama Hotel