Piscine extérieure, parasols de plage, chaises longues

Avis sur Grand Istana Rama Hotel

4 out of 5
Grand Istana Rama Hotel
Jl. Pantai Kuta, Kuta, Bali

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 315 avis sur 947." "
Note des voyageurs de 8 (Bien), d’après 377 avis sur 947." "
Note des voyageurs de 6 (Satisfaisant), d’après 181 avis sur 947." "
Note des voyageurs de 4 (Médiocre), d’après 40 avis sur 947." "
Note des voyageurs de 2 (Horrible), d’après 34 avis sur 947." "

7,8/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

martin

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en novembre 2023
Réponse de Management le 11 déc. 2023
Dear Mr. Martin,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 Bien

Didier

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel en bord de mer, proche restaurants, personnel agréable, belle piscine à l'entrée de l'hôtel ce qui permet d'avoir les hébergements au calme.
Séjour de 2 nuits en novembre 2023
Réponse de Management le 11 déc. 2023
Dear Mr. Didier,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 Bien

philippe

Les points forts : Propreté, personnel et service, équipements
Quelques rénovations dans les salles de bains seraient à envisager. Personnel très agréable.
Séjour de 2 nuits en novembre 2022
Réponse de Management le 21 nov. 2022
Dear Mr. Philippe, Warmest Greetings from Endlessly Happening Hotel!Grand Istana Rama Hotel Kuta Bali is sincerely thankful for your time to share your great experiences during your stay at our hotel and acknowledge that you enjoy your moments when stay with us until your departure date.We are appreciatively thankful for your admirable praise for our awesome location which is exactly in front of Kuta Beach, our fantastic swimming pool with pool bar to give you the relaxing feeling, great Balinese traditional ambience with lustful garden and fish pond which many squirrel love to hanging around. Related with some renovation, we glad to inform you that Grand Istana Rama Hotel Kuta Bali has been progressively carrying on refurbishment. Surely we hope this progress could be to increase the very high level of guest satisfaction during their stay in the future.Once again we are very thankful to your great review and we are looking forward to welcome you back to Grand Istana Rama Hotel Kuta Bali to create another perfect holiday for you.Best regards,

10/10 Excellent

nathalie pierrette

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nous avons passé un excellent séjour pour plusieurs raisons, l hôtel est très propre, les restaurants de l hôtel sont bons. Le concierge de l hôtel est gentil et n’hésitez pas a lui demander quoi que ce soit il est très efficace. Le petit-déjeuner est correct. L eau de la piscine est chaude. L hôtel est très bien situé devant la plage, pas très loin d un marché, d un grand centre commercial et des rues avec petites boutiques locales. L hôtel est situé pas très loin de l aéroport et en taxi vous pouvez aller à sanur pour récupérer une navette pour aller sur Nusa penida, Lembongan ou cenongan (30 min environ en bateau) ou aller à Ubud. De plus si vous aimez les tatouages, les tatoueurs de l hôtel ( golden paradise) sont supers pour vous dire mon mari et moi avons 3 tatouages de plus chacun. Nous sommes heureux de ce voyage de Noce.
Séjour de 13 nuits en octobre 2022
Réponse de Management le 25 oct. 2022
Dear Ms. Nathalie Pierrette,Warmest Greetings from Endlessly Happening Hotel!Thank you for sharing this wonderful review regarding your stay experience with us at Grand Istana Rama, Kuta.We are so delighted to hear that you enjoyed the stay. Your generous comments about our hotel and staff are very much appreciated.It’s always great to hear about such positive feedback and guest satisfaction, it’s truly what we strive for. We look forward to be of your service again in your next visit.

8/10 Bien

A.A, France

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hôtel sympathique. Seulement je trouve que le personnel est moins accueillant que dans d'autres hôtels de Bali.
Séjour de 2 nuits en novembre 2019
Réponse de Sri le 23 nov. 2019
Dear Valued Guest, Warmest Greetings from Endlessly Happening Hotel! We very appreciate for taking your valuable time to give us your feedback regarding your experience stay with us. We always feel welcome to all of our guest and will do our best to make their stay more enjoyable. Please feel free to asking your request, our team will more than happy to fulfil it. We are looking forward to welcome and serve you again in nearest future. Have a beautiful day. Sincerely,

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en septembre 2019
Réponse de Sri le 9 sept. 2019
Dear Value Guest, Warmest Greetings from Endlessly Happening Hotel! Thank you very much for giving us the highest rate on Expedia. Your feedback and rate is very valuable for our company. Once again, thank you for your effort, we are very appreciate it. We are look forward to welcome and serve you again on your next visit at Grand Istana Rama Hotel. Have a great day. Sincerely, Sri

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pour la proximité, le calme de la chambre et le déjeuner très varié!
Séjour de 2 nuits en juillet 2019
Réponse de Sri le 31 juil. 2019
Dear Value Guest, Warmest Greetings from Endlessly Happening Hotel! We really appreciate for taking your valuable time to share us your feedback regarding your experience stay at Grand Istana Rama Hotel. It's a thrilled knowing that our service and facilities can reached your expectation. Your feedback is very valuable for our company, thank you very much for your effort to help our hotel more well-known. We are looking forward to welcome and serve you again in the nearest future. Have a beautiful day. Sincerely,

8/10 Bien

THIERRY

Les points forts : Propreté, personnel et service, confort de la chambre
Oui
Séjour de 6 nuits en avril 2019
Réponse de Yuli Yanti le 20 mai 2019
Dear Valued guest, Thank you for taking time to share us your generous review. It's very valuable for us as a feedback to maintain and improve our hospitality continuously. We're glad you enjoyed your stay. Thank you for choosing Grand Istana Rama Hotel as your preference during your precious event in Kuta, Bali. We're looking forward to welcome you back to our beloved hotel in your next visit to Bali. Have an awesome day!

10/10 Excellent

Mathieu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Hotel in Kuta
The Hotel was great, room was clean. Wi-fi was working good, better than other hotels in Bali. Pool bar was closed but pretty sure it was because we arrived late on a week day. Good hotel to stay in Kuta.

2/10 Horrible

David

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very old and dirty hotel
The geographic position of the hotel is perfect but the hotel is very old. The beds aren't comfortable, the room is noisy I can clearly hear conversation from beside room or people walking outside. The shower is the worst part : There water temperature not warm at all and water flow is almost inexistant it's almost impossible to rince yourself... The seals are all brown/black and lots of very long black hair were on the floor of the shower (it is impossible to miss if you take a look inside the shower which means it haven't been cleaned or they don't care) The swimming looks nice, you can sit at the on a side of the swimming pool but it was closed the 4 days we stayed there... also the water taste really bad even you don't accidentally drink the water you can just feel on the lips a taste and it's nothing chemical so one advice, don't put your head under the water. I would never recommend this hotel even tho the prices are attractive.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le personnel est très sympathique et souriant, les chambre sont propres et spacieuses. RAS

10/10 Excellent

Naomi, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel , nice place and pool! Excellent breakfast, the room were very clean! The staff was very nice. I would definitly come back!!

8/10 Bien

Beatrice, Trelivan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de rêve
Une météo au top, dans grande chambre avec une très belle vue. Prolixité de la plage, du shopping center.......

10/10 Excellent

Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I can’t describe how positively satisfied I was at the Grand Instana Rama. I loved the staff, the atmosphere, pool, cleanliness, location, etc. The room service is exceptional. There is a restaurant on-site that offers world-class buffets for both breakfast & dinner on a daily basis. I ate almost every meal at the on-site restaurant. The stay is directly across the street from the beach. Walking distance to restaurants, clubs, and countless shops. The rates are very affordable. The location is fully secure with a guard at the entrance 24/7. Thank you for this spectacular stay in Bali. I can’t wait to return!!
Séjour de 6 nuits en mai 2024
Réponse de Management le 25 mai 2024
Dear Mr. Benjamin Arlander, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

Jenny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2024
Réponse de Management le 23 mai 2024
Dear Ms. Jenny Scheer, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

4/10 Médiocre

sally ann

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bathroom smelt of urine and room had a bad odour.
Séjour de 8 nuits en mai 2024
Réponse de Management le 21 mai 2024
Dear Ms. Sally Ann,Warmest Greetings from Endlessly Happening Hotel!We sincerely apologize for the inconveniences you experienced during your stay at our hotel. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations.Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,Grand Istana Rama Hotel

6/10 Satisfaisant

Tina

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Wish we were told befor our booking that they were doing Reno’s so was loud! Bathrooms need a good clean
Séjour de 8 nuits en mai 2024
Réponse de Management le 18 mai 2024
Dear Ms. Tina Geerlings,Warmest Greetings from Endlessly Happening Hotel!We sincerely apologize for the inconveniences you experienced during your stay at our hotel. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations.Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,Grand Istana Rama Hotel

10/10 Excellent

Ben

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good spot
Séjour de 2 nuits en mai 2024
Réponse de Management le 18 mai 2024
Dear Mr. Ben Turner, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 Bien

Alessia

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Nel complesso una bella struttura con tutti confort, peccato per i lavori di ristrutturazione continui e qualche disguido al momento del check out.
Séjour de 10 nuits en avril 2024
Réponse de Management le 13 mai 2024
Dear Ms. Alessia Randi, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 Bien

Puji, Pahoa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Definitely recommended
Séjour de 7 nuits en avril 2024
Réponse de Management le 4 mai 2024
Dear Ms. Puji Hastutik, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

Alexandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff and so friendly and housekeeping are excellent. The food at the resturants is delicious and fast to be served even on a busy night. Its close to Beachwalk and other stores and the convienence of a supermarket all on your doorstep. I worked my way through the cocktail menu poolside and enjoyed them all, I wouldnt stay anywhere else...I,love walking through the grounds at night, beautifully lit, safe and quite. This hotel really is a hidden gem in the heart if Kuta.
Séjour de 4 nuits en avril 2024
Réponse de Management le 4 mai 2024
Dear Ms. Alexandra Fleming, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

Shawn, Round Rock

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management le 30 avr. 2024
Dear Mr. Shawn Mccown, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

Chanwit, Bangkapi

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good service, best location near Beachwalk Mall and Kuta beach, best breakfast and dinner, cleanest room, and I’m happier to stay here.
Séjour de 5 nuits en avril 2024
Réponse de Management le 29 avr. 2024
Dear Mr/Ms. Chanwit Ketthet, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

Stephanie Nur

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always our go to hotel, the staff are so friendly and always remember us. They go above and beyond, it is why we always come back. Please consider staying here if you havent before
Séjour de 7 nuits en avril 2024
Réponse de Management le 25 avr. 2024
Dear Ms. Stephanie Nur, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

6/10 Satisfaisant

Sofia

Voyage en couple
Les points forts : Personnel et service
The hotel was not clean at all! Showers had mould and had several insects in the room including a cockroach in the shower. Although the place wasn’t the nicest stay the staff went above and beyond. They even gave my partner a cute birthday cake during the evening. Other than that you get what you paid for I guess.
Séjour de 13 nuits en mars 2024
Réponse de Management le 11 avr. 2024
Dear Ms. Sofia Nyeverecz,Warmest Greetings from Endlessly Happening Hotel!We sincerely apologize for the inconveniences you experienced during your stay at our hotel. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations.We would like to inform you that for the birthday cake, we provide for free for the guest who celebrate their birthday during stay with us.Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,Grand Istana Rama Hotel

10/10 Excellent

sohei

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
プールも程よい大きさで静かでGood 朝食はバイキングでしっかり食べられる スタッフも笑顔で気持ちいい
Séjour de 2 nuits en avril 2024
Réponse de Management le 9 avr. 2024
Dear Mr/Ms. Sohei Kojima, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 Bien

masahiro

Séjour de 11 nuits en mars 2024
Réponse de Management le 2 avr. 2024
Dear Masahiro San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

NAOMI

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
とても素敵なスタッフの方たちに元気をいっぱいもらえました。 また行きたいと思える楽しい旅になりました。 心より感謝いたします。
Séjour de 12 nuits en mars 2024
Réponse de Management le 27 mars 2024
Dear Naomi San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 Bien

yasunobu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Management le 27 mars 2024
Dear Yasunobu San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

janine carol

Séjour de 5 nuits en mars 2024
Réponse de Management le 15 avr. 2024
Dear Ms. Janine Carol, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel, staff so friendly and the rooms were everything we wanted. Would stay here again
Séjour de 5 nuits en mars 2024
Réponse de Management le 27 mars 2024
Dear Mr. David, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

2/10 Horrible

Nabil

Voyage en groupe
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Hardly 2 stars staff
Séjour de 7 nuits en mars 2024
Réponse de Management le 18 mars 2024
Dear Ms. Nabil Nammour,Warmest Greetings from Endlessly Happening Hotel!We appreciate your feedback and want to extend our sincerest apologies for the less-than-satisfactory experience you had during your stay. Your feedback is essential to us, as it helps us make necessary improvements to better serve our guests.We take your comments seriously, and we would like to learn more about the specific issues that informed to your rating of "hardly 2 stars staff." If would be fair, if you mention more details about your experience what is wrong in specific ways, it will assist us in identifying the areas that require attention and improvement.Thank you for your valuable input, We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,Grand Istana Rama Hotel

8/10 Bien

warren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Management le 4 mars 2024
Dear Mr. Warren Isaacs, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

6/10 Satisfaisant

Thandar

Voyage en famille, Voyage en groupe
Les points forts : Propreté
Near to Kuta beach. Safe and quiet. Convenient for food and everything. But don’t expect anything free/ cheap from this hotel. Overall fair enough for “Average” rating.
Séjour de 4 nuits en février 2024
Réponse de Management le 1 mars 2024
Dear Mr. Tandar Win,Warmest Greetings from Endlessly Happening Hotel!Thank you for your stay with us, we are glad that you are satisfied with our awesome location which is located exactly close to the beach, safe, quite and convenient for food and anything.We also do apologize for the inconveniences you experienced during your stay. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations.Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,Grand Istana Rama Hotel

10/10 Excellent

HITOMI

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
スタッフの方々が皆笑顔で親切でした。 お風呂のシャワーの水の臭いが気になりましたが、 それ以外は非常に満足です。 また利用させていただきたいと思います。
Séjour de 4 nuits en février 2024
Réponse de Management le 27 févr. 2024
Dear Mr/Ms. Hitomi Arawaka, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. We are very sorry for your concern about the smell of the water in the shower. We will investigate with our maintenance team.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

Masanori

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Facing the courtyard, it is relaxing. You can hear animals. You can meet them. The staff is very friendly. The food is delicious. The pool is nice. All of these things are within easy reach, so it is very user-friendly.
Séjour de 6 nuits en février 2024
Réponse de Management le 26 févr. 2024
Dear Mr/Ms. Masanori Hashimoto,Warmest Greetings from Endlessly Happening Hotel!We are delighted to receive your kind feedback and appreciate your taking the time to share your positive experiences with us. It brings us very happy to know that you have been a returning guest and have noticed our effort that we have made, both in the hotel and the restaurant. It is fantastic to hear that you enjoy the proximity to Beachwalk and the tranquility of our surroundings. Your continued support means a great deal to us, and we look forward to welcoming you back for many more stays in the future. Once again, thank you for choosing Grand Istana Rama Hotel, and we can not wait to have you with us again soon. Best regards, Grand Istana Rama Hotel

10/10 Excellent

Reona

Voyage en groupe
Les points forts : Personnel et service et équipements
立地、設備、顧客対応、朝食バイキングに対しコスパが良いと感じた。
Séjour de 3 nuits en février 2024
Réponse de Management le 26 févr. 2024
Dear Mr/Ms. Reona Suzuki, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

Dayne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Have stayed many times in the past the hotel has been ungraded and restaurant upgraded ,very well kept and maintained so quiet and close to beachwalk ,if you want a easy night you can go to the 69 bar and watch the bands play .
Séjour de 11 nuits en février 2024
Réponse de Management le 24 févr. 2024
Dear Mr. Dayne Mcnair,Warmest Greetings from Endlessly Happening Hotel!We are delighted to receive your kind feedback and appreciate your taking the time to share your positive experiences with us. It brings us very happy to know that you have been a returning guest and have noticed our effort that we have made, both in the hotel and the restaurant.It is fantastic to hear that you enjoy the proximity to Beachwalk and the tranquility of our surroundings. We are also pleased that you have found the 69 bar to be an enjoyable spot for a relaxed evening, taking in the live music.Your continued support means a great deal to us, and we look forward to welcoming you back for many more stays in the future. Once again, thank you for choosing Grand Istana Rama Hotel, and we can not wait to have you with us again soon.Best regards,Grand Istana Rama Hotel

6/10 Satisfaisant

Stevie

Les points forts : Propreté, personnel et service, équipements
The property is in the heart of Kuta, next to the beach. It needs renovations done very old style, lacked luxuries available in modern hotels. Yet the co was very high. I fococ
Séjour de 8 nuits en février 2024
Réponse de Management le 19 févr. 2024
Dear Mr. Stevie Singh,Thank you for staying at Grand Istana Rama Hotel and give appreciation about hotel location that is in the heart of Kuta, next to the beach.We would like to inform you that some renovation are going on, we were glad that our guests were appreciated the development, we try to improve our facilities to exceed the guests comfortable, so our hotel is still becoming customers choice right now.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Grand Istana Rama Hotel

10/10 Excellent

LIANG WONG

Voyage en groupe
Les points forts : Équipements
Great service, Great involvement, Nearby BeachWalk, Clean . 💯 Recommend to this hotel.
Séjour de 4 nuits en février 2024
Réponse de Management le 17 févr. 2024
Dear Mr. Ling Wong Kooi, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 Bien

Lisa Anne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staying at the grand istama Rama was much better than a hotel with the other facilities available. After a while of gong out and being harassed by stall holders it’s nice to just chill at the resort. Have dinner and a swim and read a book without being locked to a room. My next Bali holiday will def be in a resort setting. Thanks to the amazing and friendly staff who were more than happy to accomodate and make us feel at home.
Séjour de 9 nuits en février 2024
Réponse de Management le 16 févr. 2024
Dear Ms. Lisa Anne Brown, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wrth every cent
Great location, across the road from the beach. Next to Beachwalk Shopping Centre. Nice stroll to Discovery Mall. Clean room. Great service. Would definitely stay again.
Séjour de 7 nuits en janvier 2024
Réponse de Management le 12 févr. 2024
Dear Ms. Maria Tsangaris, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

Teruaki

Séjour de 4 nuits en février 2024
Réponse de Management le 21 mars 2024
Dear Mr. Teruaki Kageyama, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 Bien

Phillip

Les points forts : Équipements
Fantastic I love this hotel and will always come back love the staff best in bali
Séjour de 4 nuits en février 2024
Réponse de Management le 9 févr. 2024
Dear Mr. Phillip Greentree,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 Bien

Narinder

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel very well located
Séjour de 1 nuit en février 2024
Réponse de Management le 7 févr. 2024
Dear Mr / Ms. Narinder Chana,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are satisfied with our awesome location which is located exactly close to the beach and we have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 Bien

Nina

Voyage en groupe
Les points forts : Équipements
Very conveniently located property for beach & shopping.
Séjour de 4 nuits en janvier 2024
Réponse de Management le 7 févr. 2024
Dear Ms. Nina Racloz,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

eral

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Facility is getting kind of old. The lights in the rooms are too bright. They need better lights in the room or some additional better light.
Séjour de 4 nuits en janvier 2024
Réponse de Management le 2 févr. 2024
Dear Mr/Mrs. Eral Akkurt,Warmest Greetings from Endlessly Happening Hotel!Thank you for taking the time to share your recent experience, and we truly appreciate your valuable feedback.We're grateful for your honest feedback about our facilities, and we want to assure you that we take your comments seriously. Your mention of the lights being too bright in the rooms is insightful, and we understand the importance of creating a comfortable and welcoming ambiance for our guests.Rest assured, we are actively reviewing the lighting situation in our rooms to identify areas for improvement. Your suggestions are valuable, and we will explore options for better lighting.Your satisfaction is important to us, and we want to ensure that your future stays with us are nothing short of exceptional.Thank you once again for your feedback, and we look forward to the opportunity to welcome you back for an improved and enjoyable stay.Best regards,Grand Istana Rama Hotel

10/10 Excellent

Takashi

Séjour de 6 nuits en janvier 2024
Réponse de Management le 21 mars 2024
Dear Mr. Takashi Ito, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 Excellent

Fumitaka

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
クタビーチ前で立地できにとても良い。 一方、目の前の道路が隣のショッピングセンターのせいで常に渋滞してる。
Séjour de 6 nuits en janvier 2024
Réponse de Management le 2 févr. 2024
Dear Fumitaka San,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

6/10 Satisfaisant

YUKI

Réponse de Management le 2 févr. 2024
Dear Mr/Ms.Yuki Fukuzawa,Warmest Greetings from Endlessly Happening Hotel!We sincerely appreciate you taking the time to share your recent experience, and we are delighted to hear that you rated us with a positive score of 3.Your feedback is invaluable, and it serves as a motivating factor for our team to continue delivering excellent service. We are pleased that you had an overall positive stay with us.If you have any additional comments or specific suggestions on how we can further enhance our services, please feel free to share. We value your input and look forward to the possibility of welcoming you back for another great experience.Thank you once again for choosing our hotel.Best regards,Grand Istana Rama Hotel