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Avis sur Vinayaga by Poppys Kumbakonam

3 out of 5
Vinayaga by Poppys Kumbakonam
132C, Kamaraj Road, Kumbakonam, Tamil Nadu

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 1 avis sur 7." "
Note des voyageurs de 8 (Bien), d’après 3 avis sur 7." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 7." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 7." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 7." "

6,4/10

Propreté

6,4/10

Personnel et service

8,0/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

5,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Vineeta

Séjour de 2 nuits en février 2024
Réponse de Vinayaga by Poppys Kumbakonam le 23 févr. 2024
Thank you for your incredible 6-star rating! We're delighted to know that you had such a fantastic experience with us.

2/10 Horrible

Joysree

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avoid this place
They checked me in to a room without even make sure it was functional . Bathroom flush handle was broken , no towels , extremely dirty door and sheets . They were dusty and brown No hot water . They later switched my room but again it was equally dirty , I was told to run 2 big buckets of water before you get hot water . Still no hot water in am . Staff are clueless . Not worth the money and not a good location . Grand Raya is much better than this place . No kettle or supplies for coffee or tea in the room
Séjour de 1 nuit en janvier 2024
Réponse de Vinayaga by Poppys Kumbakonam le 1 févr. 2024
Dear Joysree,Thank you for sharing your feedback with us. We are sorry to hear about your experience during your stay. We apologize for the inconvenience caused by the issues with the room, including the broken flush handle, lack of towels, dirty door, and sheets. It is disappointing to hear that the second room provided was also dirty and that there was no hot water despite the instructions given. Our team should have been more attentive and knowledgeable in handling these matters. We understand your frustration and would like to assure you that we take your feedback seriously. We will address these concerns with our staff and work towards improving the cleanliness and maintenance of our rooms. Thank you for bringing this to our attention.

8/10 Bien

Serengulam

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable and clean room. Restaurant food was great.
Séjour de 1 nuit en septembre 2023
Réponse de Vinayaga by Poppys Kumbakonam le 8 févr. 2024
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

8/10 Bien

Karthik, BELLEVUE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Vinayaga by Poppys Kumbakonam le 8 févr. 2024
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

10/10 Excellent

Radhakrishnan

Séjour de 3 nuits en août 2022
Réponse de Vinayaga by Poppys Kumbakonam le 8 févr. 2024
Your feedback is absolutely priceless, and a 10-star rating is a testament to our commitment to perfection. We're here to ensure every visit is truly unforgettable.

8/10 Bien

Somayajulu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Neat and clean hotel
Séjour de 1 nuit en août 2018
Réponse de Aravindan le 27 août 2018
Thank you for taking time to share your feedback about us in Hotels.com. We are happy to know that you liked your stay with us. We will keep impressing you whenever you visit us in Vinayaga Hotel Kumbakonam.

6/10 Satisfaisant

Jana, Irvine, CA

We were placed in Poppys S.E.T Residency
Hotel Vinayaka was under renovation, ehen we ended up at the counter we were transferred to Poppys SET Residency @ 45/2 Kamaraj Rd, Near Bus Stand, 60 Ft Rd, Kumbakonam 612001. Ph: 914352423909
Séjour de 1 nuit en décembre 2017