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Avis sur The Westin Kuala Lumpur

5 out of 5
The Westin Kuala Lumpur
199, Jalan Bukit Bintang, Kuala Lumpur

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 489 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 353 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 88 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 47 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 23 avis sur 1000." "

8,6/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

SERGE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Choix très variés ppur le petit-déjeuner
Séjour de 5 nuits en février 2024

6/10 Satisfaisant

YOUSSEF

Voyage en famille
Les points forts : Propreté
Trop in kl
Lazy concierge and very old hotel even if it’s good maintain pan pacific was better
Séjour de 10 nuits en août 2023
Réponse de The Westin Kuala Lumpur le 5 oct. 2023
Dear YOUSSEF, thank you very much for taking the time to share your feedback with us. Please accept our sincerest apology for the unpleasant experience that you have encountered during your stay with us. We will address these concerns promptly to ensure a better experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Be Well, The Westin Kuala Lumpur

8/10 Bien

David

Les points forts : Propreté et confort de la chambre
Près des malls à KL
Séjour de 1 nuit en mars 2023

4/10 Médiocre

Emmanuel

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I dont recommand this hotel
Room was not good. I do not recommend this hotel. 1- No respect of the booking. I booked a room with big bed, I have a room with 2 small bed... and no possibility to have something else). 2- Room in very bad condition. This is not acceptable at this level of price. Bathroom has several broken tiles fixed with a sort of glue, molds on the wall especially in the shower place, stain on carpet and on the fabric of the daybed, scratches on all furniture, wardrobe hinge re-screwed several times and not appropriately. 3- Nice team but very poor service. They didn't cleaned our rooms. I had to claim at the front desk to get it done. My room service stayed all days on in the room with rest of food. 4- I had to claim to get my laundry which was not ready. They had to hunt for that at 10pm... So definitely I do not recommend this hotel ever. The kindness of the employees can not replace all the issues I had.
Séjour de 2 nuits en décembre 2022

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel, accueillant. Service de qualité, belles chambres
Séjour de 1 nuit en décembre 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel
Très bon séjour, personnel amical
Séjour de 3 nuits en août 2019

10/10 Excellent

shellomutia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tout est OK! Love it !!
Séjour de 2 nuits en août 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Localisation very good.Old hotel but clean.Efficient staff.
Séjour de 4 nuits en juillet 2019

10/10 Excellent

ROGER, La Calamine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel top.wifi
Hotel très central - idéal pour faire du shopping et près d'une gare de métro - petit déjeuner très varié.
Séjour de 4 nuits en février 2019

8/10 Bien

kamel, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le seul hic
Caution prévu 200 MYR; caution exigée sur place 200 EURO!!!
Séjour de 2 nuits en mars 2018

2/10 Horrible

Sid ahmed

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible.
Je n’ai tout simplement pas passer la nuit au westin... on m’a transferer vers un autre hôte “en travaux” donc beaucoup de bruit, sale,... ça a pris 2 heures. J’ai payer le prix du westin pour passer la nuit au Pullman en rénovation, pas de réception, pas salle petit dej,.....
Séjour de 1 nuit en janvier 2018

8/10 Bien

Graham, Farnham

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It's a great place to stay for business or leisure, with plenty of eating and shopping on your doorstep. The staff were very nice.
Séjour de 3 nuits en mai 2024
Réponse de The Westin Kuala Lumpur le 23 mai 2024
Dear Graham, thank you very much for taking the time to share your feedback with us. We are pleased that you enjoyed your stay and found our prime location ideal for your visit. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 Bien

Chun Hong

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
員工有善, 用餐質素不錯 房間整潔
Réponse de The Westin Kuala Lumpur le 13 mai 2024
非常感谢您抽出宝贵的时间与我们分享您的反馈意见。没有什么能比得知我们尊贵的宾客享受了威斯汀体验让我们更高兴的了。我们希望在您下次到访时再次见到您。祝您安康，吉隆坡威斯汀酒店

8/10 Bien

Hanae

Voyage en famille
Les points forts : Propreté
朝食のバイキング、種類がたくさんあり美味しかった！ 中でも自分でレタス等の葉物を摘んで作るサラダは楽しくて美味しかった。 到着後部屋に入ると、前の宿泊客が残したものが冷蔵庫に入れっぱなしになっていた。 アメニティが人数分なかったり、部屋の掃除が行き届いていなかった。
Séjour de 2 nuits en mai 2024

10/10 Excellent

wakabayashi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
スタッフがとても親切で良かったです。アクセスも良く便利です。
Séjour de 4 nuits en mai 2024

8/10 Bien

Dan

Séjour de 1 nuit en avril 2024
Réponse de The Westin Kuala Lumpur le 23 mai 2024
Dear Dan, thank you very much for taking the time to share your feedback with us. We are pleased that you enjoyed your stay here with us. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 Bien

SACHIE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ロケーションはPavilionの目の前です。ですので、買い物はすぐに行けますし、周りには何でも揃っています。 今回は宿泊中に一日中仕事をした日もありましたが、とても快適に過ごすことができました。 新しい建物ではないですが、古さをそこまで感じませんでした。 お掃除の方も丁寧に対応頂いていたと思います。 ロケーションは文句ないのですが、夜は目の前の通りがかなり混み合いますので、grabがなかなか捕まらなかったです。（時期の問題もあるかもしれません）
Séjour de 3 nuits en avril 2024

10/10 Excellent

Alice, Cardigan Village

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the moment we arrived to the moment we left our experience was 10/10. The staffwe exceptional, the property stunning and facilities surpassed expectation. The Westin is an oasis in the middle of a concrete jungle. Its pool area is sunken and surrounded by beautiful trees and walkways. The water feature cuts most of the outside noise so you are able to relax. The beds are luxurious as is the linen. Rooms are spotless and beautifully appointed. We certainly could not fault the property and looking forward to staying afain. Thank you all management and staff for looking after us so well.
Séjour de 4 nuits en mars 2024
Réponse de The Westin Kuala Lumpur le 4 avr. 2024
Dear Alice, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We are delighted that you enjoyed your stay here with us. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 Excellent

Sengkang

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very efficient and honest staffs
Séjour de 1 nuit en mars 2024
Réponse de The Westin Kuala Lumpur le 12 avr. 2024
Dear Sengkang, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We are proud to learn our associates were able to elevate your stay experience with us with their warm hospitality. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

4/10 Médiocre

YOSHIKO

Les points forts : Propreté
チェックイン時の評価にも書きましたが、コネクティングルームを希望したのに話が通ってませんでした。当日のフロントにも断られ変更できないと言われてショックでした。
Séjour de 3 nuits en mars 2024

8/10 Bien

Prithi Narayan

Les points forts : Propreté
Séjour de 4 nuits en mars 2024
Réponse de The Westin Kuala Lumpur le 20 mars 2024
Dear Prithi Narayan, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 Excellent

stephen, Bartlett

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great downtown property. Easy walking to restaurants, shopping and twin towers. Nice restaurants and bars in hotel. 443 and ferria were our favorites. Friendly friendly staff. Highly recommended!
Séjour de 7 nuits en février 2024
Réponse de The Westin Kuala Lumpur le 1 mars 2024
Dear stephen, thank you very much for taking the time to share your feedback with us. We are pleased that you enjoyed your stay and found our prime location ideal for your visit. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 Excellent

Hiroshi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
快適でした。
初めてのクアラルンプール。便利な場所で、水回りや朝食、スタッフの対応など、かなり調べて、値段的にも許容できそうなこちらにしました。 良かったです。 空港からgrabで。 丁度渋滞が始まる最初のあたりにあります。 部屋からはパヴィリオンが見えて、十分な広さ。 バスタブに、シャワーブースがさらにありました。 大きな窓からの眺めが良かったです。 朝食は2階で、各国の料理や、現地スイーツまで、かなり豊富でした。 周辺はBukut bintangの繁華街のど真ん中、と言った感じで、どこへ行くにも便利でした。 次回もこちらにします。
Séjour de 2 nuits en février 2024

8/10 Bien

shabeer

Séjour de 2 nuits en février 2024
Réponse de The Westin Kuala Lumpur le 4 mars 2024
Dear shabeer, thank you very much for taking the time to share your feedback with us. We are pleased that you enjoyed your stay here with us and we hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 Excellent

Ashley John

Séjour de 1 nuit en février 2024
Réponse de The Westin Kuala Lumpur le 27 févr. 2024
Dear Ashley John, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We are delighted that you enjoyed your stay here with us. . We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 Excellent

MASASHI

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Friendly staff and service
Séjour de 1 nuit en février 2024
Réponse de The Westin Kuala Lumpur le 27 févr. 2024
Dear MASASHI, thank you very much for taking the time to share your feedback with us. We are pleased that you enjoyed your stay and found our prime location ideal for your visit. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de The Westin Kuala Lumpur le 27 févr. 2024
Dear Sir/Madam, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

4/10 Médiocre

TADASHI

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
　初日の夜にシャワーのお湯が出ないトラブル。 エンジニアが来ても解決せず、その後、深夜１時前に「解決・謝罪」の手紙がドア下から入れられていました。　チェック・アウト時にも特に何もありませんでした。 　また、アメニティの不足も多く、バスローブに至っては２人宿泊なのに、１人分のみ、 バスローブにタグがついており、「必要なら買ってください。」のような案内が・・・ 　ウェスティンの名に期待していたのは、確かですが、時々評価が低い口コミが見られているのが、理解できました。 　高級ホテルが低価格で宿泊できる地域ですが、結局こんなものでしょうか。 　次回は、もう少し上のホテル、マンデリン・リッツなどにしようと思います。
Séjour de 2 nuits en février 2024

10/10 Excellent

Kohila

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was able to make special arrangements specific to our needs. And the staffs were very friendly and accommodating. Pleasant stay! Hope to return again! 😁🙏
Séjour de 3 nuits en février 2024
Réponse de The Westin Kuala Lumpur le 27 févr. 2024
Dear Kohila, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We are proud to learn our associates were able to elevate your stay experience with us with their warm hospitality. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 Bien

Hui Zhi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The plumbing is very loud for the shower, which drowns out the volume from the TV.
Séjour de 2 nuits en janvier 2024
Réponse de The Westin Kuala Lumpur le 2 févr. 2024
Dear Hui Zhi, thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback as it helps us understand areas where we can improve and enhance our guests' experience. Please accept our sincerest apology for the unpleasant experience that you have encountered during your stay with us and be rest assured that your feedback has been forwarded to the relevant department for rectification. We hope that despite the let-down, we would be given another opportunity to better serve you in the future. Be Well, The Westin Kuala Lumpur

6/10 Satisfaisant

Yew Wah Michael

Séjour de 3 nuits en janvier 2024
Réponse de The Westin Kuala Lumpur le 26 mars 2024
Dear Yew Wah Michael, thank you very much for taking the time to share your feedback with us. We hope you enjoyed your stay with us and we hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 Bien

Yumiko

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de The Westin Kuala Lumpur le 23 janv. 2024
Dear Yumiko, thank you for your review. We hope you have enjoyed your stay with us and looking forward to welcoming you back in the near future. Be Well, The Westin Kuala Lumpur

10/10 Excellent

Eric Tan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de The Westin Kuala Lumpur le 18 janv. 2024
Dear Eric Tan, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 Bien

seema

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The bathroom needs to be updated. Very dirty bathroom tiles and room lighting was too low. There was no socket plug in the bathroom.
Séjour de 2 nuits en janvier 2024
Réponse de The Westin Kuala Lumpur le 18 janv. 2024
Dear seema, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Please accept our sincerest apology for the unpleasant experience that you have encountered during your stay with us. Be rest assured that your feedback has been forwarded to the relevant department for rectification. We hope we would be given another opportunity to better serve you in the future. Be Well, The Westin Kuala Lumpur

6/10 Satisfaisant

Ping wai

Séjour de 3 nuits en janvier 2024
Réponse de The Westin Kuala Lumpur le 18 janv. 2024
Dear Ping Wai, thank you for your review. We hope you have enjoyed your stay with us. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 Bien

Raidha

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
Amazing place specially they have smoking rooms which rare in kl
Séjour de 3 nuits en décembre 2023
Réponse de The Westin Kuala Lumpur le 18 janv. 2024
Dear Raidha, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We are deloghted that you enjoyed your stay here with us and we hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

6/10 Satisfaisant

Edmond

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Unfortunately, for a 5 stars hotel, it did not live up to that standard for our stay. From the day of check-in, the room was not available until after 3pm check in time, as it was not ready. Then the extra bed that we ordered was not there so we had to chase it up 3 times before they found one. Then the shower head felt during the first use and luckily no serious injury. Finally, the room feel aged and not the freshness you expect for a 5 stars hotel. I do want to say given the above, credit should be given to the staff to want to fix these issues ASAP, but the feedback and rating is given based on my experience.
Séjour de 6 nuits en décembre 2023

6/10 Satisfaisant

Abdulrahman

Voyage en famille
Les points forts : Personnel et service
تحربه للدوله سيئه
The treatment is bad compared to my travels around the world to Europe and East Asia.. The worst treatment of Malaysians with Arabs And tourism The first time for me in Malaysian and the last not friendly اسوء تعامل التعالم الماليزي اسوء الفنادق فتادق ماليزيا لا انصح بالسفر لها وايضا تعامل الموظفين جداً سيء مع العرب والسواح شي كريه لا انصح للذهاب لهذه الدوله اول زياده والاخير
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Takahiro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
excellent
Séjour de 2 nuits en janvier 2024
Réponse de The Westin Kuala Lumpur le 18 janv. 2024
Dear Takahiro, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 Bien

Mikiko

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 4 nuits en décembre 2023
Réponse de The Westin Kuala Lumpur le 17 janv. 2024
Dear Mikiko, thank you very much for taking the time to share your feedback with us. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We truly look forward to welcoming you back in the near future. Be Well, The Westin Kuala Lumpur

8/10 Bien

Abdulrahman

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Amazing views
All over it’s ok But the air conditioner not good Same problem they solve so not big deal
Séjour de 2 nuits en décembre 2023
Réponse de The Westin Kuala Lumpur le 17 janv. 2024
Dear Abdulrahman, thank you very much for taking the time to share your feedback with us. Lumpur. Nothing pleases us more than to learn that our guests enjoyed their Westin experience. We extend our sincerest apologies for the inconvenience you encountered with the air conditioner during your stay and please be rest assured that your feedback has been forwarded to the relevant department for rectification. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Not so five star hotel
This is my 4th time staying at Westin but my experience this time was not as satisfactory as before. On the day of check in, I noticed that the tissue box in the toilet was empty. Also, there is only one tea spoon instead of the usual two. I called to make a request and waited for an hour but no one deliver it to us. Make another call and waited for another hour, still nothing happen. By then, we decided to go for our dinner. By the time we are back, still no sign of the things being delivered to us, so make another call and they said it was delivered! I insisted that nothing was sent over and invite them to come to the room to check, and finally, they sent someone to have it delivered to us. Next, the shower area is leaking, resulted in water flowing out of the shower area to the common area in the toilet.
Séjour de 4 nuits en décembre 2023
Réponse de The Westin Kuala Lumpur le 18 janv. 2024
Dear Sir/Madam, thank you very much for taking the time to share your feedback with us. We deeply regret that your experience did not meet the high standards we strive to deliver. Please accept our sincerest apology for the unpleasant experience that you have encountered during your stay with us and please be rest assured that your feedback has been forwarded to the relevant department for rectification. It is our hope that despite the let-down, we would be given another opportunity to better serve you in the future. Be Well, The Westin Kuala Lumpur

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de The Westin Kuala Lumpur le 17 janv. 2024
Dear Sir/Madam, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de The Westin Kuala Lumpur le 17 janv. 2024
Dear Michael, thank you very much for taking the time to share your feedback with us. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
it was ok..near to pavilion. the traffic can be terrible.
Séjour de 4 nuits en décembre 2023
Réponse de The Westin Kuala Lumpur le 17 janv. 2024
Dear Sir/Madam, thank you very much for taking the time to share your feedback with us. We are pleased that you found our prime location ideal for your visit. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 Excellent

Michelle

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de The Westin Kuala Lumpur le 18 janv. 2024
Dear Michelle, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit!Be Well, The Westin Kuala Lumpur

8/10 Bien

Irene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel has a proper club lounge that serves a good spread and it’s staff are attentive. But the property is rather old and its age is visible. The residence is and spacious but rather old. Gym is good. But the floor is blackish - which I assume is normal for most gyms
Séjour de 2 nuits en décembre 2023
Réponse de The Westin Kuala Lumpur le 18 janv. 2024
Dear Irene, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. We are pleased that you enjoyed your stay and found our prime location ideal for your visit. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 Bien

Saedah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2023
Réponse de The Westin Kuala Lumpur le 18 janv. 2024
Dear Saedah, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 Excellent

Sorayya, Kent

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Is very convenient
Séjour de 4 nuits en décembre 2023
Réponse de The Westin Kuala Lumpur le 18 déc. 2023
Dear Sorayya, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. We are pleased that you enjoyed your stay here with us and we truly look forward to welcoming you back in the near future. Be Well, The Westin Kuala Lumpur

10/10 Excellent

Lai Yin, Tuen Mun

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de The Westin Kuala Lumpur le 12 déc. 2023
Dear Lai Yin, thank you for your review. We look forward to welcoming you again to The Westin Kuala Lumpur. Be Well, The Westin Kuala Lumpur