Dear Guest, Thank you for sharing your feedback regarding your recent stay at Wyndham Grand Kraków. We appreciate you taking the time to provide us with your thoughts. While we are pleased that you chose to stay with us, we also take note of your rating and strive to understand how we can improve. Your satisfaction is our priority, and we regret if any aspect of your experience fell short of your expectations. If you would be willing to provide further details on areas where we can enhance our services, it would be immensely valuable to us. Your insights will aid us in addressing any issues and refining our guest experience to better meet the needs of our valued guests. We genuinely hope that despite the shortcomings you encountered, you were able to enjoy your time in Kraków. Should you decide to visit our city again in the future, we would be grateful for the opportunity to better serve you and ensure a more satisfying stay. Thank you once again for your feedback, and we look forward to the possibility of welcoming you back to Wyndham Grand Kraków. Kindest regards, Błażej Żak, Guest Relations Manager

Dear Christophe, thank you ever so much for giving us the best possible rating! This exactly what we strive for, giving guests such as yourself amazing experiences and memories! Once more thank you on behalf of our entire team and hopefully see you next time you're in Kraków! Best regards, Błażej Żak, Guest Relations Manager

Dear GannaThank you for sharing your experience after your stay. We are pleased to read that you had a lovely stay at our property.We are grateful for the excellent rating for all the criteria listed! It's very motivating for our staff to keep up the good work.We remain at your disposal for your next visit to Krakow!Best regardsBartosz MatanyjGeneral Manager

Dear Guest,Thank you so much for such a great review. It really makes difference when you rated us as Best in Kraków. We hope we can welcome you back soon.On behalf of entire team here at Unicus Palace with hospitality regards,Bartosz MatanyjGeneral Manager

Dear Gael,Thank you very much for taking the time to share feedback about your time with us. I am amazed by your feedback and how is detailed. Service is the heart at everything we do, therefore I am happy to know that you felt so well looked after. I am sorry for situation with mattress.On behalf of entire team here at Unicus Palace with hospitality regards,Mariusz DomanusGeneral Manager

Dear Guest,Thank you for your positive feedback following your visit with us at Hotel Unicus Palace. I do hope that you will allow us another opportunity of playing host to you again in the future.On behalf of entire team here at Unicus Palace with hospitality regards,Mariusz DomanusGeneral Manager

Dear Guest, Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your time with us and we cannot wait to welcome you back soon. On behalf of the entire team we hope you return and stay with us again soon and thank you for choosing to stay at Hotel Unicus Palace. Mariusz Domanus General Manager

Dear Jean Luc, Thank you so much for this beautiful review. Your feedback about the hotel and staff made me so proud. We hope we can welcome you back soon. On behalf of entire team here at Unicus Palace with hospitality regards, Mariusz Domanus General Manager

Chère Mme Isabelle, Merci beaucoup pour votre temps et votre considération. Chaque retour des clients est extrêmement précieux. Soyez assuré que nous prendrons en considération vos commentaires sincères et que nous discuterons avec nos chefs d'équipe. Nous espérons sincèrement pouvoir vous accueillir à nouveau dans notre belle et unique propriété. Au nom de toute l'équipe ici à Unicus Palace, Aleksandar Zivkovic Directeur général

Dear valuable guest, Thank you kindly for your genuin review of our hotel and stunning words about our services. It is very much appreciated. Please rest assured, that we will share your kind words with our team. We sinerely hope to see you sometimes soon in near future. In that spirit, we wish you a very Merry Christmas and happy New Year. Warmest regards, Aleksandar Zivkovic Dyrektor Generalny

Dear Mr. Dominique, We thank you so much for your kind and very positive opinion about our hotel and services. We look forward to see you soon again. Warmest regards, Aleksandar Zivkovic General Manager

Dear Guests, We thank you so much for your kind positive rating about our hotel and services. We look forward to see you soon again. Warmest regards, Aleksandar Zivkovic General Manager

Cher invité précieux, C'est avec un immense plaisir que nous pouvons lire des retours étonnants. Dépasser les attentes de nos clients est ce pour quoi nous vivons. Merci beaucoup pour votre temps et votre considération. Nous sommes impatients de vous revoir parfois dans un proche avenir. Au nom de toute l'équipe d'Unicus Palace, Meilleurs voeux Aleksandar Zivkovic Directeur général

Dear Maxime, We thank you very much for taking time to share your feedback with us. It is so important for us in order to improve our services every single time, as we work hard to try to exceed guests expectations. Rest assured, that your feedback will be shared with our head departments and we will discuss all. In that spirit we wish all the best and hope to see you again. On behalf of entire team, here at Unicus Palace, Aleksandar Zivkovic General Manager

Dear guest, thank you for your positive opinion about our hotel, location, staff and breakfast. We are very pleased that we could host you. We hope to have a chance to welcome you again in the future. Kind Regards, Jakub Peterko Unicus Palace Hotel

Cher invité, Merci beaucoup pour votre temps et votre volonté de partager votre opinion avec nous. Nous espérons pouvoir vous accueillir à nouveau. Dans cet esprit et au nom de toute l'équipe Meilleurs voeux, Aleksandar Zivkovic Directeur général

Dear guest, Thank you kindly for rating us. It was our pleasure having you with us. Looking forward to welcome you again, armest regards, Aleksandar Zivkovic General Manager

Dear Eric, Thank you again for choosing our Hotel and taking time to leave feedback. Every day we are doing our best to make stay of our Guests as comfortable as possible. If you have any suggestions about our Hotel, we will be happy to hear them and try to improve for our Guests. We hope that in the future we will have a chance to host you again. In case of any questions we are to your disposal. Best regards, Izabela Mazur Front Office Manager

Thank you very much for your opinion. As a team, we do our best to make our Guests feel special. We are happy that we can exceed your expectations. Looking forward to welcoming you next time in our Hotel.

Dear Eugenie, Thank you for taking time to post a great rating. We are looking forward to welcoming you next time. Warm regards

Cher invité, Merci beaucoup d'avoir partagé votre opinion avec nous. Nous sommes si heureux de lire, que nous avons répondu à vos attentes. Nous sommes impatients de vous accueillir de nouveau parfois bientôt. Meilleurs voeux Aleksandar Zivkovic Directeur général

Dear Guest, Thank you very much for taking time to post a great rating. We are looking forward to welcoming you in the future.

We are delighted to note that you had a pleasant experience during your stay with us. We are waiting for your next stay with as in the nearest future. Best regards,

Dear Veronique thank you very much for these kind words. We guarantee that we will do our best to make your next stay with us equally comfortable and luxurious. We cannot wait to welcome you back in the nearest future!

Dziękujemy za przyznanie nam możliwie najlepszej oceny. Każdego dnia robimy wszystko, by pobyt naszych Gości był udany - cieszymy się, że udało nam się sprostać Państwa oczekiwaniom. Do zobaczenia niebawem!

Dear Christian, thank you very much for these kind words. We are glad that you mentioned so many advantages of our hotel. We guarantee that we will do our best to make your next stay with us equally comfortable and luxurious.

We are more than happy to hear that you enjoyed your stay with us. Best regards!

Dear Eric, thank you that you would like to share your opinion. We are glad that we had the pleasure to host you! Looking forward to welcoming you next time in our Hotel.

As a team, we do everything to make our guests feel special. We hope that the good memories of your stay will soon make you come back to us.

Dear Guest, Thank you for making us your choice hotel while in the Kraków area. We wish to have a chance to welcome you again in the future. Kind Regards,

Dear Guest, Thank you for making us your choice hotel while in the Kraków area. We appreciate your kind words about the staff and the location of the hotel. We look forward to welcoming you back in the future. Kind Regards,

Dear Mr. Jean-Marc, It was our great pleasure to have you as guest. And we are trilled that we could exceed your expectations. Looking forward to welcome you again in our beautiful hotel Kindest regards,

Dear Guest, I would like to seize this opportunity to thank you for the time you've spared to share with us your experience at Hotel Unicus Palace. We do strive to exceed our Guests expectations and it is rewarding when we recieve positive feedback. We will share with our team. Your genuin comment will definetly help us improve our services. We hope to see you again in near future. On behalf of entire Uncisu Palace team, Warm regards,

Dear guest. Thank you so much for sharing your opinion with us. I would like to take this opportunity to apologize for inconvenience you have experienced with us during your stay. Please rest assured, that I will personally look into that matter and adress with respective departments, Those are very valuable and helpful information, which will definetly help us improve our services. Hopefully I would be able to welcome you back, sometimes soon. Warm regards,

Thank you very much for sharing your opinion with us. We look forward to welcome you back again. Warm regards, Aleksandar Zivkovic General Manager