Dear Cecile, We are glad you have spent with us such a good time. Impatiently looking forward to your return visit in the future.Kind regards from the beautiful city of Kraków,Tomasz Piórkowski

Dear David, Thank you for staying with us and taking your time to rate us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tomasz PiórkowskiRegional Manager

Dear Guest,Thank you for staying with us and taking your time to rate us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tomasz PiórkowskiRegional Director Kraków & Katowice

Dear Yannic,We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

Dear Jean Claude, Thank you for your wonderful comments and sharing such a lovely review for other travelers to read. We are really grateful for your detailed description of so many assets of our hotel that, we believe, will encourage even more visitors to stay with us. Thank you especially for describing the green touches that we keep implementing. We are so glad you enjoyed your stay and we impatiently look forward to the next opportunity to welcome you back at Vienna House Andel’s Cracow. With kind regards,

Dear Gael, We are glad you have spent with us such a good time. Impatiently looking forward to your return visit in the future. Kind regards from the beautiful city of Kraków, Tomasz Piórkowski General Manager

Dear Guest, Glad to hear from you after your visit to Vienna House Andel's Cracow! We much appreciate your high rate and will be happy to greet you here again soon. Best regards, Tomasz Piórkowski Regional Director Kraków & Katowice

Dear Guest, We are glad you have spent with us such a good time. Impatiently looking forward to your return visit in the future. Kind regards from the beautiful city of Kraków, Tomasz Piórkowski Regional Director Kraków & Katowice

Dear Eric Thank you so much for your great feedback, I hope to see you in our hotel again :) Best Regards from Cracow Jakub Michalski Receptionist

Dear Guest, Great to hear you have plentifully enjoyed the Vienna House experience! It will be our pleasure to host you once again. Please, do not forget to recommend us to your Family and Friends. Yours faithfully, Tomasz Piórkowski Regional Director Kraków & Katowice

I am glad you enjoyed your stay and thank you for your highest rating. We are very happy to hear that you had positive experience, as this is what we always strive for with each of our Guests. We hope you will visit us again. With kind regards,

Dear Mona, Thank you for staying at Vienna House andel's Cracow and for sharing your experiences with us. We are so happy we were able to fulfill your expectations and that you liked our comfortable rooms, good breakfast, nice restaurant and bar and excellent location. We are looking forward to welcome you to our hotel soon again. Best regards, Tomasz Piórkowski Regional Director Kraków & Katowice

Dear Jean Philippe, Thank you so much for taking your time and writing a review. We are more than happy that you are satisfied with our location and services. It would be a great pleasure to host you again in Vienna House andel's Cracow. With regards, Tomasz Piórkowski Regional Director Kraków & Katowice

Dear Guest, Thank you so much for your visit to Vienna House Cracow and for posting a review. I was happy to read that you enjoyed your stay with us. As you mentioned the location is great to make a base to explore what Krakow has to offer. I hope that you will come and stay with us again soon. Best regards, Tomasz Piórkowski Regional Director Kraków & Katowice

Dear Gregoire, Thank you for being our guest and thank you for the review. Guest comments such as yours help us to provide better services in the future. We are very sorry to learn that you were not satisfied with our staff. We are planning a renovation of the rooms next year. It would be such a pleasure to welcome you back to our improved hotel next year. Sincerely, Tomasz Piórkowski Regional Director Kraków & Katowice

Dear Fabienne, Thank you very much for your kind review and feedback on our hotel. All of us here are happy we made your stay full of joy. This is what we stand for. We hope to see you again at our hotel. With kind regards, Joanna Domańska Operations Manager

Dear JM, Thank you very much for your kind review and feedback on our hotel. All of us here are happy we made your stay full of joy. This is what we stand for. We hope to see you again at our hotel. With kind regards, Joanna Domańska Operations Manager

Dear Guest, Thank you for your feedback. We are very happy to hear that you enjoyed your stay and liked our rich breakfast, large room and perfect location. We are looking forward to your next visit. Best regards, Joanna Domańska Operations Manager

Dear Boris, We are proud to be just steps from the Old Town and I am happy to hear that you were pleased with the location and you enjoyed your stay. I hope you will choose us again on your next trip to Cracow, whether for business or pleasure. Thank you for your review! Warm Regards, Joanna Domańska Operations Manager

Cher Monsieur Pierre-Yves, Merci beaucoup d'avoir choisi notre Hotel pour votre dernier sejour a Cracovie. Nous vous remercions egalement de votre commentaire positiv et souhaitons vous revoir bientot. Aven nos meilleures salutations, Joanna Domanska Operations Manager

Dear Slawomir Antoni, Thank you for taking the time to write a review following your recent stay with us. If you plan next visit to Cracow just let us know before and we make sure you will be accommodated in quiet site of the hotel, away from trams. Looking forward to your return. Best regards, Joanna Domańska Operations Manager

Dear Beatrice, Thank you very much for choosing our property for your stay and for sharing your experiences with us. We appreciate comments from our loyal guests so much because we believe that this is the best way how we can improve our services. Your comments have been shared with the Food & Beverage Manager. I can also assure you that this is not our standard to host guests in our Restaurant nor Bar in any way you described. I would like to apologize for this situation. We hope you will visit us again. With kind regards, Joanna Domańska Operations Manager

Dear Louis, Thank you so much for your visit to andel’s by Vienna House Cracow and for posting a review. I was happy to read that you enjoyed your stay with us and our friendly staff. As you mentioned the location is great to make a base to explore what Krakow has to offer. I hope that you will come and stay with us again soon. Best regards, Joanna Domańska Operations Manager

Dear France, I will certainly share this feedback with other team members. We really appreciate your opinion. We are full of joy that we could have dealt with your expectations. Please do not forget to recommend us to your friends. I hope that you will have another opportunity to return with them to andel’s by Vienna House Cracow. We will be waiting for you. Best regards, Joanna Domańska Operations Manager

Dear Damien, Thank you very much for taking your time and writing nice words about our hotel. We are delightful that you had such a memorable stay. We are glad that you appreciated quality of service given to you by our staff. We do hope that you or perhaps somebody from your family or friends will visit us in the nearest future. Thank you very much once more for your review. With regards, Joanna Domańska Operations Manager

Dear Guest, Thank you for writing this kind review about your recent stay in our Hotel. It is a real pleasure for us to know that you spent a good time with us. We are looking forward to welcome you again and hope to see you soon. With regards, Tomasz Piórkowski Regional Director Kraków & Katowice

Dear Parfait, Thank you so much for taking your time and writing such a great review. We are more than happy that you are satisfied with our services, room’s comfort and location I would like to thank you for all your praises. It would be a great pleasure to host you again in andel's by Vienna House Cracow. With regards, Tomasz Piórkowski Regional Director Kraków & Katowice

Yasuhiro 様この度は、Vienna House by Wyndham Andel's Cracow をご利用いただき、また、お言葉をお寄せいただきまして、誠にありがとうございました。駅の近くという絶好の立地をご評価いただき、大変光栄でございます。また、客室の広さとモダンなデザインにご満足いただけたこと、そして快適なバスタブやシャワー設備がお役に立てたと伺い、私たちも大変嬉しく思っております。しかしながら、ホテルの状態に関しては60%の評価をいただき、ご期待に添えなかったことをお詫び申し上げます。Vienna House by Wyndham Andel's Cracowでは、お客様に常に最高の体験を提供することを目指しており、2020年にはロビー、レストラン、バー、客室、会議室を改装いたしました。今後もお客様のご意見を参考に、施設の改善に努めてまいります。サービスの質やアメニティについても高い評価をいただき、スタッフ一同、励みになります。朝食の多様性と味についてもお喜びいただけたようで、私たちのレストランチームにとっても大きな喜びでございます。またのお越しをお待ちしております。Hubert Cholocinski, Manager

Dear Iuliia, I would like to thank you for your recent stay at Vienna House Andel's Cracow and especially for posting such a great review, and for honoring us with your highest rate. We are simply happy that you will bring back home exclusively positive memories from your visit to our property. This is what we stand for.Looking forward to your many returns.Kind regards,

Dear Ted,Thank you for this positive review of your stay with us.It delights us to know that our prime location, adjacent to the train station and shopping mall, significantly added to the convenience of your visit. We are equally pleased to hear your commendations on our impeccably clean rooms and the overall condition of our hotel, reflections of our commitment to providing an exceptional environment for our guests.While we are thrilled about your positive remarks, we also noticed your service and room amenities ratings. We constantly strive to deliver top-notch service and amenities, and we take your ratings as an opportunity to ensure that every aspect of our guest experience meets the highest standards.We are proud to have had the chance to serve you and are always looking for ways to enhance our guests' experiences.We would love to have you back.All the best,Hubert Cholocinski, Manager

Dear Veronica,Glad to hear from you after your visit to Vienna House Andel's Cracow! We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

Dear Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Your recommendation is highly appreciated.Sincerely,Hubert CholocinskiOperation Manager

Dear Kristina,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.With regards,Hubert Chołociński,Operations Manager.

Dear Morten,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.With regards,Hubert Chołociński,Operations Manager.

Dear Guest,Thank you so much for taking your time and writing such a great review. We are more than happy that you are satisfied with our services, room’s comfort and location. I would like to thank you for all your praises. It would be a great pleasure to host you again in Vienna House Andel’s Cracow.With regards,Hubert Chołociński,Operations Manager.

Dear Paul,We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

Dear Helen,We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

Dear Charles,Glad to hear from you after your visit to Vienna House Andel's Cracow! We much appreciate your opinion and will be happy to greet you here again soon.Best regards,

Dear Tomas,Thank you for taking time to rate us.Information about your disappointments is very important to us.Your comments will be discussed on our daily management's meeting.Thank you once again for your kind feedback and we are looking forward to the opportunity of welcoming you back to andel’s, where we assure you of our best attention. With kind regards,

Dear Anja,Thank you for taking time to rate us. We are glad your overall experience was positive, but the information about your disappointments is very important to us as well. We are looking forward to the opportunity of welcoming you back to andel’s, where we assure you of our best attention. With regards,

Dear Paulina,Glad to hear from you after your visit to Vienna House Andel's Cracow! We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

Dear Darren,I would like to thank you for your recent stay at Vienna House Andel's Cracow and especially for posting such a great review, and for honoring us with your highest rate. We are simply happy that you will bring back home exclusively positive memories from your visit to our property. This is what we stand for.Looking forward to your many returns.Kind regards,Monika Dalmata,Front Office Manager.

Dear Derek Robert,Thank you for your feedback and the highest rate. We look forward for your next visit. See you soon!Best regards,Monika Dalmata,Front Office Manager.

Dear Aki Tani,I would like to thank you for your recent stay at Vienna House Andel's Cracow and especially for posting such a great review, and for honoring us with your highest rate. We are very sorry about your experience with breakfast and we can promise that your comment will be discussed on our daily meetings.Looking forward to your many returns.Kind regards,Justyna,reception

Dear Timothy,I would like to thank you for your recent stay at Vienna House by Wyndham Andel's and especially for posting such a great review, and for honoring us with your highest rate. We are simply happy that you will bring back home exclusively positive memories from your visit to our property. This is what we stand for.Looking forward to your many returns.Kind regards,Hubert CholocinskiOperation Manager

Szanowna Pani Oleno, Dziękujemy za wystawienie opinii, cieszymy się, że będzie Pani dobrze wspominać pobyt w Krakowie.Pozdrawiamy