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Avis sur Bells at Killcare Boutique Hotel, Restaurant & Spa

4.5 out of 5
Bells at Killcare Boutique Hotel, Restaurant & Spa
107 The Scenic Road, Killcare Heights, NSW

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 59 avis sur 76." "
Note des voyageurs de 8 (Bien), d’après 13 avis sur 76." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 76." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 76." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 76." "

9,4/10

Propreté

9,4/10

Personnel et service

9,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Ravindra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Always amazing
Séjour de 1 nuit en novembre 2020
Réponse de Deb le 26 nov. 2020
Thank you!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great little get away!
Séjour de 1 nuit en janvier 2020
Réponse de Guest Services le 28 janv. 2020
Glad to hear you enjoyed your stay with us. We look forward to being able to welcome you back to Bells at Killcare

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous hotel, outstanding spa
Gorgeous hotel and lovely staff - perfect getaway from the hustle and bustle. OUTSTANDING Indigenous massage with Yvette- highly recommend a visit to the spa for total relaxation!
Séjour de 1 nuit en novembre 2019
Réponse de Deb le 26 nov. 2020
Fabulous news & Yvette is amazing. See you again one day.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about Bells was perfect. The gardens perfectly kept, water features, pool, great customer service and delicious food.
Séjour de 2 nuits en octobre 2019
Réponse de Bells at Killcare Front of House Manager le 9 oct. 2019
Thank you for your feedback. We are immensely proud of what we have here for our guests. We strive to give our guests an exceptional experience with our services and amenities. We hope to welcome you back to Bells in the future.

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful place to get engaged
Cottages & surrounding gardens give it such an English feel, while all being so close to the beautiful beaches & bush/coastal treks. The restaurant for dinner & breakfast was top shelf! The staff where friendly, helpful & very easy to chat to. The hotel in general seems to go to the next level with lots of little things others don’t do. Highly recommend a weekend stay. Special place indeed
Séjour de 2 nuits en septembre 2019
Réponse de Bells at Killcare le 18 sept. 2019
Hi Chris. Thank you for your wonderful words. We strive to ensure all our guests, be they staying in house or just visiting our restaurant and or day spa, enjoy a restful and relaxing experience. We are privileged to be located on the Central Coast, at the doorstep the Bouddi National Park and surrounded with such natural beauty and wonder. We look forward to welcoming you back to Bells at Killcare

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff service were excellent and the property a peaceful and perfect retreat with beautiful grounds in an amazing setting.
Séjour de 2 nuits en juillet 2019
Réponse de Deb le 26 nov. 2020
Thank you for sharing.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty spot, pleasant rooms with fire place. Nice bar to have drink before dinner. Food and service excellent.
Séjour de 1 nuit en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The gardens and surrounds make it feel secluded and tranquil. The cottages are a delight and very comfortable. The food is excellent combined with very helpful and engaging staff. Our stay while short was an experience that we can highly recommend.
Séjour de 1 nuit en mars 2019
Réponse de Bells at Killcare le 7 mars 2019
Thank you for your wonderful feedback. We look forward to welcoming you back to Bells at Killcare.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very relaxing and beautiful property and location.
Séjour de 2 nuits en février 2019
Réponse de Bells at Killcare le 12 févr. 2019
Thank you for your beautiful feedback we look forward to welcoming you back to Bells at Killcare.

10/10 Excellent

Kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to getaway for the weekend and unwind!
Great relaxing stay for a quiet getaway Fromm sydney. Service was excellent - attentive but not obtrusive. Beautiful villas to stay in, and the complimentary breakfast was top notch.
Séjour de 2 nuits en février 2019
Réponse de Bells at Killcare le 7 févr. 2019
Hi Kim, Thank you for your wonderful feedback. We look forward to welcoming you back to Bells at Killcare.

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved it
Excellent Service and a beautiful facility. Food was amazing!!!
Séjour de 1 nuit en janvier 2019
Réponse de Bells at Killcare le 15 janv. 2019
Hi Karen, Thank you for your wonderful feedback, we look forward to welcoming you back to Bells at Killcare.

10/10 Excellent

Amy, Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic Rooms! Excellent food, service and location. Will be back for sure!
Séjour de 1 nuit en novembre 2018
Réponse de Brian le 27 nov. 2018
Fabulous news! Thank you for sharing your thoughts.

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en octobre 2018
Réponse de Bells at Killcare le 7 nov. 2018
Thank you for our 5 out 5 rating. We look forward to welcoming you back to Bells at Killcare

10/10 Excellent

Sahar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heaven so close to Sydney!
Amazing stay! Very relaxing stay, comfortable room, fantastic food, and super spa. We just loved every part of it. Service is excellent, though a bit slow on one of the breakfasts we had because they were training new staff.
Séjour de 3 nuits en octobre 2018
Réponse de Bells at Killcare le 19 oct. 2018
Thank you for your lovely feedback. We look forward to welcoming you back to Bells.

10/10 Excellent

Ravindra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Delivers on promise.
It has a very good feel about it and every expeience is just right.
Séjour de 1 nuit en octobre 2018
Réponse de Bells at Killcare le 19 oct. 2018
Thank you for your lovely feedback, we look forward to welcoming you back to Bells.

10/10 Excellent

Adela, Sydney, Australia.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A very pleasant experience. Caring staff. Lovely gardens.
Séjour de 1 nuit en septembre 2018
Réponse de Bells at Killcare le 3 oct. 2018
Hi Adela, Thank you for your wonderful feedback, we are so happy you had a lovely stay and look forward to welcoming you back to Bells at Killcare.

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2018
Réponse de Bells at Killcare le 29 août 2018
Thank you Rebecca for your 5 out 5 rating. We look forward to welcoming you back to Bells at Killcare.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My wife and I got treated like a king and queen
Séjour de 2 nuits en août 2018
Réponse de Bells at Killcare le 1 sept. 2018
Thank you for your wonderful feedback. We look forward to looking after you again.

8/10 Bien

linda, sydney

Les points forts : Personnel et service
Relaxation surrounded by National Park
Bells is a very lovely place to stay in. Staff are terrific and very helpful and definitely make the stay very pleasant. Accommodation at first glance is super, but our cabin had ants in both the bathroom and kitchen. I think they know about it. Log fire is fabulous. Food is nice but dinner is very expensive, and cant complain as we knew prices beforehand. Generally very peaceful and quiet time held by all.
Séjour de 4 nuits en juillet 2018
Réponse de Bells at Killcare le 27 juil. 2018
Hi Linda, We are happy you enjoyed your stay with us. Thank you for your feedback as we always endeavour to make improvements and we have made notes to your specific comments and we are following this up. Kind Regards Elyce Jones Front Office Manager

10/10 Excellent

Nicola, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short break
Lovely comfortable boutique hotel with beautiful gardens, marvellous spa treatment and amazing food. Fresh veg and herbs grown on site and our chalet room had a log burner which was fab on a slightly chilly night. Would definitely return
Séjour de 2 nuits en avril 2018
Réponse de Brian le 9 mai 2018
Thank you Nicola. Lovely to hear your feedback. See you when you return.

8/10 Bien

Na

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
perfect place for a relaxing retreat!
Réponse de Brian le 9 mai 2018
Thank you for coming to stay.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
A beautiful hotel to stay at we love the cottages and the pool the only isssue we had was the gardener mowing the lawn and using the blower at 7am which of course woke us up very disappointing given we have extremely stressful jobs and needed time to relax Probably should do this between check out and check in Otherwise an amazing place for an early escape
Séjour de 1 nuit en avril 2018
Réponse de Brian le 9 mai 2018
Great that we have discussed this together and thank you again for your feedback. It is highly valuable and we appreciate our guests comments. Look forward to seeing you again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful cottages in a peaceful setting. Spa experience was lovely and the pool area with self service drinks caravan absolutely tranquil. Be mindful - children are allowed so there can be noise!
Séjour de 1 nuit en avril 2018
Réponse de Brian le 9 mai 2018
Many thanks for your feedback. Glad you had a lovely relaxing experience. We have 25 cottages on site of which only 3 are suitable for children to stay.

10/10 Excellent

Garry, Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really enjoyed it. We celebrated my wife's birthday and found it relaxing, a great setting, with friendly helpful staff. The breakfasts were great and while the evening people was nice I was surprised to see there wasn't a steak or chicken dish.
Séjour de 2 nuits en novembre 2017
Réponse de Bells Management le 7 déc. 2017
Thank you for providing feedback from your recent stay with us, I am so glad you enjoyed your stay overall. I have passed your feedback onto our management team for their review. We look forward to welcoming you back to Bells at Killcare in the near future. Kind Regards Kate

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxurious B&B with top restaurant and bar
We had a wonderful time celebrating our wedding anniversary here. The room was huge, clean, stylish and very comfortable. The restaurant, although pricey, was top quality and worth the splurge. The bushland and beaches are beautiful which make Bell's the perfect place for a quick escape from Sydney. The surrounding towns are a bit dodgy but there are a few charming cafe's and the locals are charming.
Séjour de 2 nuits en octobre 2017

10/10 Excellent

Karen, Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxe weekend escape
Great nearby hikes, beautiful private bungalow, incredible food, wine and cocktails, friendly and helpful staff.

6/10 Satisfaisant

justin, sydney

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
dated and sadly over priced
The food was great, the staff were great and the grounds are lovely. We had a nice time. But to be honest, for the price you pay for the rooms, the accomodation is sub standard. Its in dire need of a reno. The rooms were damp smelling and really dark and everything felt like a 90's left over. Which is fine, i'm actually not that fussy, but $1000 for 2 nights is pushing the friendship.

10/10 Excellent

Colin, Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic, food, gardens and staff.
When I booked out I told them I could not find fault in the place. And I cant.

10/10 Excellent

Louise, Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great break. Manfredi's restaurant was topshelf.

8/10 Bien

ChihLing

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relax at Killcare
Wonderful staff. Great ambience. Manfredi restaurant wonderful.

10/10 Excellent

Jim, Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Restful getaway
I stayed during a week of work. Bells was a lovely welcoming home each mornig and afternoon.

10/10 Excellent

after hsc trial

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wow
Great place and the staff are lovely can't wait to go back

8/10 Bien

Bruce, Wellington

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place in great location
It was a short overnight stay, we would recommend staying two nights min to give you time to explore the area and relax in the hotel

6/10 Satisfaisant

Dimitrios

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement

8/10 Bien

Lorraine, Australia - NSW - Sydney

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Facilities: Distinctive; Value: Affordable; Service: Polite; Cleanliness: Spotless;

10/10 Excellent

Gerard, Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anniversary
Wedding anniversary. Great place to come to, beautiful food and great service. Highly recommended for that stay away from the kids.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice retreat
Nice retreat, close to Bouddi Coastal walk

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Stay
Gorgeous little spot for a secluded get away!

10/10 Excellent

Suze, Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Romantic as they come
I was here on business and definitely have entered it on my top list of romantic getaways! I will be back!

10/10 Excellent

Carolyn, Australia - NSW - Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff are friendly and very keen to help with any queries. We'll be back. Thank you.

10/10 Excellent

corin, Australia - NSW - Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Value: Acceptable price; Cleanliness: Immaculate;

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Felicity, New Zealand - Auckland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

Mark, Australia - NSW - Newcastle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Facilities: Top of the line, Outstanding; Service: Flawless; Cleanliness: Immaculate;

8/10 Bien

Wish I could travel more

Les points forts : Propreté, personnel et service, confort de la chambre
Romantic getaway
Great location (only just over an hour from Sydney) & fantastic weekend winter getaway. Loved the fireplace in our cottage and the relaxing atmosphere overall at Bells.

10/10 Excellent

Steve, Australia - NSW - Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Anniversary Couple, Sydney.

Les points faibles : Propreté et personnel et service
Slipping backwards
We have stayed a couple of times now and feel that the overall quality is going backwards. Our room didn't get serviced at all, and there was a lot of questions around reservations for the restaurant and the bar - where we were told there was no availability, and then there was.... The staff tried to be helpful, but actually they weren't. On a positive note though, the quality of the food in the restaurant for dinner and breakfast was (again) outstanding.

10/10 Excellent

Philip, England

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Facilities: Outstanding; Value: Affordable; Service: Outstanding; Cleanliness: Immaculate; Putty beach is amazing

10/10 Excellent

Valerie, Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet and secluded
Booked 2 nights for my 30th wedding anniversary. Only an 90 mins from Sydney but felt we had escaped to another world. Very limited phone reception in the resort which made it all the better. With the accommodation being cabins amongst lush gardens and trees, you don't see or hear anyone else. The only time we saw other guest was in the dinning room. We had most of a meals in the dinning room and the food was fantastic and the wine list extensive. The waitress was wonderful at helping with our choices. The breakfast included is excellent. When we arrived I had inadvertently booked a disable room but the staff went out of their way to change it. The cliental appeared to be mature couples or newly weds. Only time we saw children was at Sunday lunch. The staff at the onsite Spa, were so lovely and caring and enjoyed a wonderful massage. As our car had broken down and was towed away James at the resort very kindly drove us to where the car was being repaired. Most Hotels phone you a taxi.