Avis
8,4
Très bien
8,2/10
Propreté
8,6/10
Personnel et service
7,8/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en famille
11 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 13 nuits en février 2020
Réponse de Julius Gabor (Mr.) OTA Manager le 17 mars 2020
Dear Mimi,
We are very pleased to have received a feedback regarding your stay. Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging words to our guests.
The entire management and team are thrilled to hear such good feedback. We sincerely appreciate your compliments.
We guarantee that we will always continuously improving our services to a better guest’s satisfaction.
We are delighted to note that you experienced a great stay with us!
Regards,
10/10 Excellent
Voyageur vérifié
14 nov. 2019
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 7 nuits en novembre 2019
Réponse de Julius Gabor (Mr.) - OTA Manager le 14 nov. 2019
Dear Happy Guest.
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcome you once again on your future stay at KIHAA MALDIVES!
10/10 Excellent
DIDIER
7 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DIDIER
Séjour de 5 nuits en août 2019
Réponse de Julius Gabor (Mr.) - Reservations Manager le 7 août 2019
We sincerely appreciate your compliments. All of our staff members were delighted to note that their efforts were recognized and so well appreciated.
We have duly noted your concern and please be assured that your feedback has been shared with the concern department head for our continuous improvement action.
We are delighted to note that you experienced a great stay at jewel of the oceans, KIHAA MALDIVES!
Regards,
8/10 Bien
Voyageur vérifié
Voyage en couple
23 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en juillet 2019
Réponse de Julius Gabor (Mr.) OTA Manager le 23 juil. 2019
Dear Valued Guest,
First, I would like to thank you for giving us your time to write a feedback with your recent stay. We sincerely appreciate your compliments. We always strive to deliver a truly memorable and relaxing experience.
Please be assured we have duly noted your concern and has been shared with the concern department head for our continuous improvement action.
Despite your stay less than perfect, we are still delighted to note that you had a great stay and looking forward to welcome you back at Kihaa Maldives island resort and spa.
Regards,
4/10 Médiocre
Voyageur vérifié
24 mars 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Attention aux faux facture
Voyageur vérifié
Séjour de 4 nuits en février 2019
Réponse de Julius Gabor (Mr.) - OTA Manager le 25 mars 2019
Dear Valued Guest,
We are very pleased to have received a review regarding your stay in our hotel. We regret to read that our services were not up to our expectations. Your concern have been duly noted and rest assured that your feedback has been shared with the concerned department. We guarantee that we will always continuously improving our services to a better guest’s satisfaction during their stay. Thank you again and we hope that you will consider another stay with us.
10/10 Excellent
Voyageur vérifié
24 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 6 nuits en février 2019
Réponse de Julius Gabor (Mr.) - OTA Manager le 25 févr. 2019
Dear Valued Guest,
Thank you for taking the time to review your stay with us. We are very pleased to hear that our entire staff made your stay pleasant. It is sure that we enjoyed catering to your needs as much as you enjoyed your stay.
Once again, Thank you for giving us a perfect rating and for recommending us to other travelers, it is our delight to note that you had an amazing honeymoon stay with our small slice of paradise. We look forward to welcoming you back at Kihaa Maldives Resort Island and Spa!
10/10 Excellent
Voyageur vérifié
4 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en janvier 2019
Réponse de Waheed le 4 févr. 2019
Thank you so much for your Valuable Feedback, we really appreciate for your feed back and it was pleasure to serve you at KIHAA Maldives. We look forward to another opportunity to serve you again.
10/10 Excellent
dramane, Tirera
19 avr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour excellent hôtel rien à dire
dramane
10/10 Excellent
NADA, Casablanca / Paris
13 avr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Honeymoon <3
NADA
8/10 Bien
Voyageur vérifié
1 mars 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
10 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe sejour
Voyageur vérifié
10/10 Excellent
Cyrille Olga, Meudon
12 avr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent choix
Cyrille Olga
4/10 Médiocre
Nadine, Paris
27 févr. 2014
Les points faibles : Personnel et service
Un gros point noir : les transferts
Nadine
8/10 Bien
zemira
29 mars 2024
Les points forts : Propreté et personnel et service
zemira
Séjour de 6 nuits en mars 2024
Réponse de Yahia le 25 avr. 2024
thank you
8/10 Bien
Andreas
Voyage en couple
4 mars 2024
Les points forts : Propreté et personnel et service
Andreas
Séjour de 8 nuits en février 2024
Réponse de Julius Gabor - Sales Manager - Senior le 19 mars 2024
I would like to thank you for giving us your time to write a feedback with your recent stay. We sincerely appreciate your compliments. We always strive to deliver a truly memorable and relaxing experience. Please be assured we have duly noted your concern and has been shared with the concern department head for our continuous improvement action. Despite your stay less than perfect, we are still delighted to note that you had a good stay with us and looking forward to welcome you back at Kihaa Maldives!
10/10 Excellent
Kella Katharina
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kella Katharina
Séjour de 13 nuits en janvier 2024
Réponse de Julius Gabor - OTA Manager - Sales le 19 mars 2024
Thank you for your feedback
10/10 Excellent
Lidija
Voyage en famille, Voyage en groupe
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lidija
Séjour de 7 nuits en novembre 2023
Réponse de Julius Gabor - OTA Manager - Sales le 21 nov. 2023
Dear Lidija, Thank you for giving us a perfect rating and for recommending us to other travelers, it is our delight to note that you had the most amazing stay and we look forward to welcome you back at Kihaa Maldives!
8/10 Bien
Gazmend
Voyage en couple
3 mai 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Gazmend
Séjour de 7 nuits en avril 2022
Réponse de Julius Gabor (Mr.) OTA Manager le 4 mai 2022
Dear Guest,
First, I would like to thank you for giving us your time to write a feedback with your recent stay. We sincerely appreciate your compliments. We always strive to deliver a truly memorable and relaxing experience.
Please be assured we have duly noted your concern and has been shared with the concern department head for our continuous improvement action.
Despite your stay less than perfect, we are still delighted to note that you had a great stay and looking forward to welcome you back at Kihaa Maldives!
8/10 Bien
LIDIA
27 avr. 2022
Les points forts : Propreté et personnel et service
Dall’arrivo alla partenza sorriso e leggerezza!
LIDIA
Séjour de 8 nuits en avril 2022
Réponse de Julius Gabor (Mr.) OTA Manager le 4 mai 2022
Dear LIDIA,
Please accept my sincerest gratitude in choosing Kihaa Maldives with your recent stay in Maldives. It is indeed an honor having you as our guest and we are incredibly grateful that you took the time to leave us this note.
We are overjoyed to hear such good feedback and commending me and others for the services given.
Our team values customer satisfaction as top priority and is committed in giving outstanding service to our guest. Your compliments and appreciation are our greatest reward.
Please be assured we have duly noted your concern and has been shared with the concern department head for our continuous improvement action.
Once again, thank you for staying with us, thank you for choosing us. we are more than excited and looking forward to welcome you once again, Stay safe!
8/10 Bien
Patricia
Voyage en couple
26 févr. 2022
Les points forts : Propreté, personnel et service, équipements
Patricia
Séjour de 8 nuits en février 2022
Réponse de Julius Gabor (Mr.) OTA Manager le 26 févr. 2022
Dear Patricia,
We are very pleased to have received a feedback regarding your stay. Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging words to our guests.
The entire management and team are thrilled to hear such good feedback. We sincerely appreciate your compliments.
We guarantee that we will always continuously improving our services to a better guest’s satisfaction.
We are delighted to note that you experienced a great stay. Thank you for choosing us and looking forward to welcome you back at KIHAA MALDIVES!
8/10 Bien
Ginevra
Voyage en couple
5 févr. 2022
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Ginevra
Séjour de 7 nuits en janvier 2022
Réponse de Julius Gabor (Mr.) OTA Manager le 6 févr. 2022
First, I would like to thank you for giving us your time to write a feedback with your recent stay. We sincerely appreciate your compliments. We always strive to deliver a truly memorable and relaxing experience.
Please be assured we have duly noted your concern and has been shared with the concern department head for our continuous improvement action.
Despite your stay less than perfect, we are still delighted to note that you had an enchanting stay with our small slice of paradise and looking forward to welcome you back at Kihaa Maldives!
Regards,
6/10 Satisfaisant
Voyageur vérifié
Voyage en groupe
8 nov. 2021
Decent
Voyageur vérifié
Séjour de 7 nuits en octobre 2021
Réponse de Julius Gabor (Mr.) OTA Manager le 9 nov. 2021
Dear Valued Guest,
First, I would like to thank you for giving us your time to write a feedback with your recent stay. We sincerely appreciate your compliments. We always strive to deliver a truly memorable and relaxing experience.
Please be assured we have duly noted your concern and has been shared with the concern department head for our continuous improvement action.
Despite your stay less than perfect, we are still delighted to note that you had an great stay at KIHAA MALDIVES!
6/10 Satisfaisant
Maureen
9 oct. 2021
Les points forts : Propreté et confort de la chambre
Close to Manta Rays
Maureen
Séjour de 2 nuits en octobre 2021
Réponse de Julius Gabor (Mr.) OTA Manager le 11 oct. 2021
Dear Maureen,
First, I would like to thank you for giving us your time to write a feedback with your recent stay. We sincerely appreciate your compliments. We always strive to deliver a truly memorable and relaxing experience.
Please be assured we have duly noted your concern and has been shared with the concern department head for our continuous improvement action.
Despite your stay less than perfect, we are still delighted to note that you had a great stay. Thank you!
Regards,
10/10 Excellent
Alon
Voyage en couple
25 sept. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alon
Séjour de 8 nuits en septembre 2021
Réponse de Julius Gabor (Mr.) OTA Manager le 25 sept. 2021
Dear Alon,
We are very pleased to have received a feedback regarding your stay. Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging words to our guests.
The entire management and team are thrilled to hear such good feedback. We sincerely appreciate your compliments.
We are delighted to note that you experienced a great stay! Thank you for choosing us and looking forward to welcome you back at KIHAA MALDIVES!
10/10 Excellent
Christopher, Tucson
Voyage en famille
1 sept. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 6 nuits en août 2021
Réponse de Julius Gabor (Mr.) OTA Manager le 1 sept. 2021
Dear Christopher,
Thank you for taking the time and sharing your stay experience with us Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging words to our guests.
The entire management and team are thrilled to hear such good feedback. We sincerely appreciate your compliments.
We guarantee that we will always continuously improving our services to a better guest’s satisfaction.
We are delighted to note that you experienced a fantastic stay in our small slice of paradise. Thank you for choosing us and looking forward to welcome you back at KIHAA MALDIVES!
10/10 Excellent
Voyageur vérifié
Voyage en couple
8 mai 2021
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 7 nuits en avril 2021
Réponse de Julius Gabor (Mr.) OTA Manager le 8 mai 2021
Dear Guest,
Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging words to our guests.
We sincerely appreciate your compliments. All of our staff members were delighted to note that their efforts were recognized and so well appreciated. It is our constant endeavor to provide our warm, efficient and discrete service to our guests.
We are delighted to note that you experienced a fantastic stay in our small paradise.
Looking forward to your next stay at KIHAA MALDIVES!
8/10 Bien
Voyageur vérifié
15 janv. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great beach
Voyageur vérifié
Séjour de 9 nuits en janvier 2021
Réponse de Julius Gabor (Mr.) OTA Manager le 16 janv. 2021
We sincerely appreciate your compliments, KIhaa management and team are delighted to note that you experienced a great stay with us and we look forward to your next visit in the future. STAY SAFE!
10/10 Excellent
Voyageur vérifié
Voyage en famille
1 avr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en mars 2020
Réponse de Julius Gabor (Mr.) OTA Manager le 1 avr. 2020
Dear Valued Guest,
We are very pleased to have received a feedback regarding your stay. Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging words to our guests.
The entire management and team are thrilled to hear such good feedback. We sincerely appreciate your compliments.
We guarantee that we will always continuously improving our services to a better guest’s satisfaction.
We are delighted to note that you experienced a fantastic stay with our small slice of paradise. Thank you for choosing us and looking forward to welcome you back at KIHAA MALDIVES!
Regards,
10/10 Excellent
Julius
22 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kihaa
Julius
Séjour de 7 nuits en février 2020
Réponse de Julius Gabor (Mr.) OTA Manager le 23 févr. 2020
Dear Julius,
Thank you for giving us a perfect rating and for recommending us to other travelers, it is our delight to note that you had the most amazing stay and we look forward to welcome you back at Kihaa Maldives!
4/10 Médiocre
Giuseppe, Roma
Voyage en famille, Voyage en groupe
13 févr. 2020
Les points forts : Propreté
Les points faibles : Équipements
Giuseppe
Séjour de 6 nuits en février 2020
Réponse de Julius Gabor (Mr.) OTA Manager le 15 févr. 2020
Dear Giuseppe,
We sincerely apologize for not meeting your expectations. As our valued guests, we do take your feedback seriously, which help us to improve our products and services we deliver. We regret to read that our services were not up to your expectations. We always strive to deliver a truly memorable and relaxing experience. We hope that you will consider another stay with us. We assure you that we have a lot of happy guests and for your next visit to the Maldives we will be happy to offer you something special. Please contact us directly so that we can personally look into the matter for you.
Regards,
10/10 Excellent
Voyageur vérifié
13 févr. 2020
Voyageur vérifié
Séjour de 7 nuits en février 2020
Réponse de Julius Gabor (Mr.) OTA Manager le 15 févr. 2020
Dear Happy Guest,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to your future stay!
Regards,
10/10 Excellent
Elena, Roma
Voyage en famille, Voyage en groupe
13 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elena
Séjour de 7 nuits en février 2020
Réponse de Julius Gabor (Mr.) OTA Manager le 13 févr. 2020
Dear Elena,
Please accept my sincerest gratitude in choosing Kihaa Maldives with your recent stay in Maldives. It is indeed an honor having you as our guest and we are incredibly grateful that you took the time to leave us this note.
The entire team are thrilled to hear such good feedback. your compliments and appreciation are our greatest reward.
Again, thank you for staying with us. looking forward to welcome you once more, bring your family and friends and we will ensure you will have that absolutely fantastic and best holiday you had the last time.
10/10 Excellent
Voyageur vérifié
Voyage en couple
28 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 10 nuits en janvier 2020
Réponse de Julius Gabor (Mr.) OTA Manager le 31 janv. 2020
Dear Guest,
We are very pleased to have received a feedback regarding your stay. Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging words to our guests.
The entire management and team are thrilled to hear such good feedback. We sincerely appreciate your compliments.
Looking forward to your future stay with us!
10/10 Excellent
Claudia, Pavia
Voyage en couple
23 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claudia
Séjour de 7 nuits en janvier 2020
Réponse de Julius Gabor (Mr.) OTA Manager le 24 janv. 2020
Dear Claudia,
Thank you for taking the time to review your stay with us. We are very pleased to hear that our entire staff made your stay pleasant. It is sure that we enjoyed catering to your needs as much as you enjoyed your stay.
Everyone is so nice because we have the best guests and we have figured out what makes every guest happy. food, comfort, location and friendly dedicated staff to come home to, honestly we are here to help with whatever you need.
Once again, Thank you for giving us a perfect rating and for recommending us to other travelers, it is our delight to note that you had the most memorable stay with Jewel of the Oceans and we look forward to welcome you back, bring along your family and friends at KIHAA MALDIVES!
Regards,
8/10 Bien
Voyageur vérifié
30 déc. 2019
Les points forts : Propreté
Voyageur vérifié
Séjour de 8 nuits en décembre 2019
Réponse de Julius Gabor (Mr.) OTA Manager le 2 janv. 2020
Dear Valued Guest,
We are very pleased to have received a feedback regarding your stay.
The entire management and team are thrilled to hear such good feedback. We sincerely appreciate your compliments.
We guarantee that we will always continuously improving our services to a better guest’s satisfaction. Thank you for choosing us and looking forward to welcome you back at KIHAA MALDIVES!
Regards,
2/10 Horrible
Nimalan
16 oct. 2019
Les points forts : Propreté
Les points faibles : Personnel et service
Nimalan
Séjour de 4 nuits en octobre 2019
Réponse de Julius Gabor - Reservations Manager le 18 oct. 2019
Dear Nimalayan,
Greetings!
Apologies for not meeting up your expectations with us. rest assured that we will continuously improve our service for our guest's satisfaction in the future.
despite your stay less than perfect, we look forward to welcoming you once again and recreate good memories.
Thank you!
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
26 sept. 2019
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en septembre 2019
Réponse de Julius Gabor (Mr.) Reservation Manager le 27 sept. 2019
Dear Valued Guest,
First, I would like to thank you for giving us your time to write a feedback with your recent stay. we sincerely appreciate your compliments. We always strive to deliver a truly memorable and relaxing experience.
Please be assured we have duly noted your concern and has been shared with the concern department head for our continuous improvement action.
Looking forward to welcome you back at KIHAA MALDIVES!
10/10 Excellent
Federica, Milano/Montecarlo
Voyage en couple
29 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Federica
Séjour de 15 nuits en août 2019
Réponse de Julius Gabor (Mr.) Reservations Manager le 3 sept. 2019
Dear Federica,
Please accept my sincerest gratitude in choosing KIHAA Maldives with your recent stay in Maldives. It is indeed an honor having you as our guest and we are incredibly grateful that you took the time to leave us this note.
The entire KIhaa Management and team are overjoyed to hear such good feedback.
Our team values customer satisfaction as top priority and is committed in giving outstanding service to our guest. your compliments and appreciation are our greatest reward.
Once again, thank you for staying with us, thank you for choosing us. we are more than excited and looking forward to welcome you once again, bring your family and friends and we will ensure you will have that absolutely fantastic and best holiday you had the last time.
Regards,
10/10 Excellent
Pavel
27 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Эмоций, впечатления и открытия
Pavel
Séjour de 12 nuits en août 2019
Réponse de Julius Gabor (Mr.) Reservations Manager le 29 août 2019
Dear Pavel,
I would like to thank you for giving your time to write a feedback with your recent stay. For giving such a nice review. We sincerely appreciate your compliments. The entire Kihaa management team here are thrilled to hear such good feedback.
We are delighted to note that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.
What a blast! Great memories and an unforgettable holiday experience of a lifetime.
Once again, thank you for choosing us, it has been a pleasure having you staying with us and be assured that me and the entire Kihaa Maldives management and team are looking forward to welcoming you back soon at Jewels of the Oceans!
Regards,
2/10 Horrible
Voyageur vérifié
18 août 2019
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en août 2019
Réponse de Julius Gabor (Mr.) - Reservations Manager le 18 août 2019
Dear Valued Guest,
Thank you for taking the time to share your stay experience. we regret to read that our services were not up to our expectations. we guarantee that we will always continuously improving our services to a better guest’s satisfaction during their stay. Thank you again and we hope that you will consider another stay with us.
Regards,
10/10 Excellent
Melissa
6 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfection Vacation
Melissa
Séjour de 4 nuits en juillet 2019
Réponse de Julius Gabor (Mr.) - Reservations Manager le 6 août 2019
Dear Melissa,
Hearing that you had the most lovely time at KIHAA is the best thing we could hope for! your recommendation means a lot to us. Thank you for choosing us, Thank you for having you stay with us and we cannot wait to welcome you once again on your next visit!
Regards,
8/10 Bien
Voyageur vérifié
31 juil. 2019
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 11 nuits en juillet 2019
Réponse de Julius Gabor (Mr.) - Reservations Manager le 1 août 2019
Dear Valued Guest,
We are very pleased to have received a feedback regarding your stay.
We guarantee that we will always continuously improving our services to a better guest’s satisfaction.
We are delighted to note that you experienced a great stay with us. Thank you for choosing us and looking forward to welcome you back at KIHAA MALDIVES ISLAND RESORT and SPA!.
Regards,
4/10 Médiocre
ahmad
13 juil. 2019
Les points faibles : Propreté et confort de la chambre
Amazing location but uncomfortable stay
ahmad
Séjour de 5 nuits en juillet 2019
Réponse de Julius Gabor - OTA Manager le 13 juil. 2019
Dear Ahmad,
We are very pleased to have received a review regarding your stay in our hotel. We regret to read that our services were not up to our expectations. Your concerns have been duly noted and rest assured that your feedback has been shared with the concerned department. We guarantee that we will always continuously improving our services to a better guest’s satisfaction during their stay.
Despite your stay less than perfect, we thank you again and we hope that you will consider another stay with us.
10/10 Excellent
Voyageur vérifié
Voyage en famille
5 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 14 nuits en juin 2019
Réponse de Julius Gabor - OTA Manager le 6 juil. 2019
Dear Valued Guest,
Thank you for taking the time to leave us such a beautiful review. While Expedia places stars next to our business, you, our valued guests are our real star. Most people don't bother to leave reviews about positive experiences incentivized, and that's what makes you the star. It's only when we receive such positive feedback that we know we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
We look forward to welcoming and serving you again soon!
Regards,
10/10 Excellent
Voyageur vérifié
26 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en avril 2019
Réponse de Julius Gabor (Mr.) - OTA Manager le 27 avr. 2019
Dear Valued Guest,
Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
8/10 Bien
Voyageur vérifié
Voyage en couple
6 mars 2019
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 14 nuits en janvier 2019
Réponse de Julius Gabor (Mr.) - OTA Manager le 9 mars 2019
Dear Valued Guest,
First, I would like to thank you for giving us your feedback. We sincerely appreciate your compliments being one of the best resorts you've been to Maldives, how lovely our rooms are. But, We sincerely apologize for not meeting your expectations. As our valued guests, we do take your feedback seriously as this will help us to improve our products and services we deliver. We regret to read that our services were not up to your expectations. We always strive to deliver a truly memorable and relaxing experience.
Despite your stay less than perfect, We, the team here will look forward to welcoming you back at Kihaa Maldives Island Resort and Spa!
8/10 Bien
Kai Andre
4 mars 2019
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
5 stjerners omgivelser, men
Kai Andre
Séjour de 13 nuits en février 2019
Réponse de Julius Gabor (Mr.) - OTA Manager le 5 mars 2019
Dear Kai Andre,
First, I would like to thank you for giving us your time to write a feedback with your recent stay. We sincerely appreciate your compliments. We always strive to deliver a truly memorable and relaxing experience.
Our sincerest gratitude, for commending our staff providing you high degree of professional service.
Please be assured we have duly noted your concern and has been shared with the concern department head for our continuous improvement action.
Despite your stay less than perfect, we are still delighted to note that you had a great stay with our small slice of paradise and looking forward to welcome you back at Kihaa Maldives island resort and spa.
10/10 Excellent
Amy
11 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel
Amy
Séjour de 4 nuits en février 2019
Réponse de Julius Gabor (Mr.) - OTA Manager le 13 févr. 2019
Dear Amy,
Thank you for choosing to stay at Kihaa Maldives and for taking the time to provide us with your feedback.
The entire management and staff are thrilled to hear such good feedback.
We really appreciate your comments. please be assured that we are aware of our guest safeness and security.
It is our delight to know that you had a great stay at our small slice of paradise.
Thank you once again and looking forward to welcome you back at Kihaa Maldives Island Resort and Spa!
10/10 Excellent
Voyageur vérifié
Voyage d’affaires, Voyage en couple
10 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en janvier 2019
Réponse de Julius Gabor (Mr.) - OTA Manager le 13 mars 2019
Dear Guest,
I would like to thank you for giving your time to write a feedback with your recent stay.
We sincerely appreciate your compliments. The entire Kihaa management and team here are thrilled to hear such good feedback. All of our staff members were delighted to note that their efforts were recognized and so well appreciated, for mentioning Ibrahim and Sasi. We do take pride in catering to our guest needs the best way we can.
We are delighted to note that you experienced a great stay with our small slice of paradise and looking forward to welcome you back at Kihaa Maldives Resort and spa. See you again soon and bring a friend!
10/10 Excellent
Maitta
8 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maitta
Séjour de 6 nuits en janvier 2019
Réponse de Julius Gabor (Mr.) - OTA Manager le 10 févr. 2019
Dear Maitta,
We are very pleased to have received a feedback regarding your stay. Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging words to our guests.
The entire management and team are thrilled to hear such good feedback. We sincerely appreciate your compliments.
We are delighted to note that you experienced a fantastic stay with our small slice of paradise. Thank you for choosing us and looking forward to welcome you back at KIHAA MALDIVES ISLAND RESORT and SPA!.
Regards,