Avis sur Rixos Sungate - The Land of Legend Access
Rixos Sungate - The Land of Legend Access
Göynük Mah. Bas Komutan Atatürk Cad., No:153-1/1, Kemer, Antalya
Avis
8,2
Très bien
8,2/10
Propreté
8,2/10
Personnel et service
8,8/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en groupe
1 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2019
Réponse de Rixos Sungate Guest Relations Department le 2 nov. 2019
Dear Guest, First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department
8/10 Bien
Voyageur vérifié
12 juil. 2019
Voyageur vérifié
Séjour de 4 nuits en juillet 2019
Réponse de Rixos Sungate Guest Relations Department le 13 juil. 2019
Dear Guest, First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department
10/10 Excellent
mehdi, Béziers
13 oct. 2018
Les points forts : Personnel et service et confort de la chambre
très bon séjour entre amis
mehdi
Séjour de 4 nuits en octobre 2018
Réponse de Rixos Sungate Guest Relations Department le 13 oct. 2018
Dear Guest Mehdi,
Thank you for being our guest in our hotel
We will truly be looking forward to welcoming you back in the nearest future.
Kindest regards,
Rixos Sungate Guest Relations Department
10/10 Excellent
Natchinarkiniane
17 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel and services.
Natchinarkiniane
Séjour de 3 nuits en août 2018
Réponse de Rixos Sungate Guest Relations Department le 6 sept. 2018
Dear Natchinarkiniane,
Thank you for choosing our Rixos Sungate Hotel for your vacation.
We are so glad you have liked our service.
We will truly be looking forward to welcoming you back in the nearest future.
Kindest regards,
Rixos Sungate Guest Relations Department
10/10 Excellent
youcef
31 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
youcef
10/10 Excellent
Soner
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Soner
Séjour de 3 nuits en mai 2024
Réponse de Team Gästebeziehung le 20 mai 2024
Sehr geehrter ,Herzlichen Dank für diese tolle Bewertung!Wir legen hohen Wert auf Ihre Rückmeldung und freuen und sehr, dass Sie wieder einen tollen Aufenthalt im Rixos Sungate hatten.Das gesamte Team freut sich schon auf Euren nächsten Besuch im Rixos Sungate.Mit freundlichen Grüssen
10/10 Excellent
Batuhan Burak
31 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Batuhan Burak
Séjour de 4 nuits en août 2023
Réponse de Rixos Sungate Guest Relations Department le 31 août 2023
Sayın Batuhan Bey,Rixos Sungate Hotelimize olan olumlu geri bildiriminiz ve güzel puanınız için içtenlikle teşekkür ederiz. Sizden böylesine olumlu dönüşler almak bizleri son derece mutlu ediyor.Memnuniyetiniz, ekibimiz için sürekli mükemmeliyeti hedeflememiz ve tüm misafirlerimize olağanüstü deneyimler sunmamız konusundaki motivasyon kaynağıdır. Sizin için unutulmaz bir konaklama sağlayabilmiş olmaktan büyük memnuniyet duyuyoruz.Tekrar Rixos Sungate Hotel'i tercih ettiğiniz için teşekkür ederiz. Sizi gelecekte tekrar ağırlama fırsatını elde etmekten mutluluk duyarız. Herhangi bir sorunuz veya isteğiniz olursa, lütfen çekinmeden bize ulaşın.Sıcak selamlar,
8/10 Bien
Maxim
Voyage en famille avec de jeunes enfants, Voyage en famille
14 août 2023
Les points forts : Personnel et service et équipements
Maxim
Séjour de 4 nuits en août 2023
Réponse de Rixos Sungate Guest Relations Department le 14 août 2023
Dear [Guest's Name],Thank you for sharing your feedback about your recent stay with us. We are glad to hear that you were satisfied with most aspects of your stay, but we are truly sorry to learn about the negative experiences you had with our reception service.We sincerely apologize for any inconvenience you faced during the check-in process. It's disappointing to hear that our team's behavior did not meet the high standards of professionalism and friendliness that we strive for. Rest assured, we take your feedback seriously and will address these issues with our reception team to ensure that such incidents do not happen again in the future.We greatly appreciate your understanding and patience during this time. We're pleased to hear that despite the initial unpleasant greeting, you found the rest of your stay enjoyable and that the other staff members were nice and friendly. Your feedback helps us improve and provide a better experience for all our guests.We hope that you will consider staying with us again in the future, giving us another opportunity to provide you with the exceptional service that you deserve.Warm regards,
6/10 Satisfaisant
Jawher
14 août 2023
Jawher
Séjour de 5 nuits en août 2023
Réponse de Rixos Sungate Guest Relations Department le 9 sept. 2023
Dear Guest,Thank you for taking the time to provide us with feedback about your recent stay at our hotel. We appreciate your detailed review and are grateful for your constructive comments.We apologize for any inconvenience you experienced during your stay,Your feedback is invaluable to us as we continually strive to improve our services and facilities. We hope that you might consider giving us another opportunity to host you in the future, so we can provide you with a more enjoyable experience.If you have any further questions or concerns, please feel free to reach out to us. We appreciate your patronage and hope to have the chance to welcome you back in the future.Warm regards,
10/10 Excellent
israel
1 août 2023
israel
Séjour de 5 nuits en juillet 2023
Réponse de Rixos Sungate Guest Relations Department le 28 août 2023
Dear Valued Guest,Thank you so much for awarding us a perfect score for your recent stay at our hotel. Your positive feedback truly means the world to us.We're glad to hear that you had a wonderful experience with us, and we're thrilled that you found our services up to your satisfaction. It's our goal to provide exceptional experiences for all our guests, and your recognition of our efforts is greatly appreciated.If you ever decide to share more about your stay, we'd be excited to hear your thoughts. Your feedback helps us continually improve and enhance the experiences we offer.Once again, thank you for your kind rating. We hope to welcome you back to our hotel in the future and provide you with another outstanding stay.Warm regards,
8/10 Bien
BAYRAM DENIZ
Voyage en famille
25 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Konfor ve Huzur
BAYRAM DENIZ
Séjour de 4 nuits en juillet 2023
Réponse de Rixos Sungate Guest Relations Department le 14 août 2023
Sayın Bayram Deniz,Öncelikle, 4 yaşındaki kızınızla birlikte Rixos Sungate Resort'ta ailenizle birlikte keyifli bir konaklama geçirdiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemli ve tatil deneyiminizi değerlendirdiğiniz için minnettarız.Otelin eski olmasına rağmen hizmet ve kalite konusunda güncel kalmayı başardığını belirttiğiniz için memnuniyet duyduk. Özellikle çocuk kulübü konusunda yapılan olumlu yorumlarınız bizi mutlu etti. Çocuklar için güvenli ve eğlenceli bir ortam sunmaya özen gösteriyoruz.Otelimizin geniş yapısı nedeniyle bazen garsonlara ulaşmanın zor olabileceğini paylaştığınız için teşekkür ederiz. Geri bildiriminiz, hizmetlerimizi daha da geliştirmemiz açısından önem taşımaktadır. Kendi içeceğinizi getirmek durumunda kalmanızla ilgili olarak, bu konudaki deneyiminizi daha iyi hale getirmek için çalışıyor olacağız.Büyük çam ağaçlarının otelde güzel bir atmosfer yarattığını ve havuzun bazı bölümlerinde gölgede zaman geçirme imkanı bulduğunuzu belirttiğiniz için memnuniyet duyduk.Misafir memnuniyeti odaklı hizmet anlayışımızı sürdürmeye devam ederken, gelecekteki konaklamalarınızda da unutulmaz anlar yaşatmayı dört gözle bekliyoruz.En içten dileklerimizle,
10/10 Excellent
Abinet
6 oct. 2022
Abinet
Séjour de 3 nuits en octobre 2022
Réponse de GENERAL MANAGER /DERYA BİLLUR le 12 oct. 2022
Dear Guest,We were delighted to read your gracious comment regarding your staying at Rixos Sungate Hotel. It is a pleasure for us to read that you were pleasantly satisfied and that we were able to exceed your expectations.We are glad to read that your recent experience with us was a delightful moment and that you had wonderful vacation memories. We are very glad to know that the services provided by us have been appreciated by you so highly! This kind of feedback increases our motivation and gives us the power to continue at the same tempo. Your nice comments motivate all our team members.Our main aim is to provide you with the best services for a comfortable and memorable stay. We hope to welcome you back soon for another remarkable experience.Yours sincerely,
8/10 Bien
Günsenin
5 sept. 2022
Günsenin
Séjour de 4 nuits en août 2022
Réponse de Rixos Sungate Hotel Misafir İlişkileri Departmanı le 20 sept. 2022
Değerli Misafirimiz,Öncelikle Rixos Sungate Otelimizi tercih ettiğiniz ve bu güzel düşüncelerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz. Her zaman daha iyi hizmet sunmayı hedeflediğimiz bu yolda , sizlerin olumlu geri dönüşleri sayesinde motive olduğumuzu bilmenizi isteriz. Güler yüzlü ekibimizle,tadı damağınızda kalacak lezzetleri bir kez daha tatmanız, Rixos Sungate'in keyfini çıkarmanız için sizleri tekrar misafir etmekten mutluluk duyarız.Sizleri tekrar otelimizde ağırlamayı kalpten ümit eder, Esenlikler dileriz.Saygılarımızla
6/10 Satisfaisant
reza
Voyage en famille avec de jeunes enfants, Voyage en famille
26 août 2022
Les points forts : Équipements et infrastructures et conditions de l’hébergement
reza
Séjour de 6 nuits en août 2022
Réponse de Rixos Sungate Hotel Guest Relations Department le 27 août 2022
Dear Valued Guest ,First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate.We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. We look forward to welcoming you back to our hotel in the future. Best Regards
8/10 Bien
Basak
9 août 2022
Basak
Séjour de 7 nuits en juillet 2022
8/10 Bien
Sabina
11 juil. 2022
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Sabina
Séjour de 8 nuits en juin 2022
Réponse de Derya Billur/Genel Müdür le 12 oct. 2022
Değerli Misafirimiz,Değerli zamanınızı ayırarak Rixos Sungate otel hakkındaki görüşlerinizi Expedia.com sitesine ilettiğiniz için teşekkür eder,sizi yeniden ağırlama onurunu yaşamayı temenni ederizSaygılarımızla
10/10 Excellent
AHMAD
30 juin 2022
AHMAD
Séjour de 4 nuits en juin 2022
Réponse de Rixos Sungate Hotel Guest Relations Department le 10 août 2022
Dear Valued Guest Ahmad,
First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel.
Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.
We appreciate your comments and consider them as guidelines as to where we can improve ourselves.
We look forward to welcoming you back to our hotel in the future.
Best Regards,
Rixos Sungate Hotel Guest Relations Department
8/10 Bien
Almas
22 juin 2022
Almas
Séjour de 7 nuits en juin 2022
Réponse de Rixos Sungate Hotel le 23 juin 2022
Dear Guest,
We are appreciated that you evoluated our services 8 on a ten point scale
We will try to our best to get 10 points next time
We look forward to see you soon
Kind Regards,
8/10 Bien
Tasneem
Voyage en famille
6 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tasneem
Séjour de 7 nuits en mai 2022
Réponse de Rixos Sungate Hotel le 23 juin 2022
Dear Guest,
Thank you for taking the time to share your feedback on your experience at Rixos Sungate.
We would like to express our sincere gratitude for the fact that you have chosen and trusted your vacation with us!
Every member of our team does their best to create the most relaxing environment for you to enjoy your unwind and carefree vacation. We always try to find a personal approach to each client and satisfy their deepest desires. That is why we provide a wide spectrum of services and activities for all age categories of travelers and we are glad to learn that we were able to make you so happy.
We are passionately looking forward welcome you among our guests once again!
King Regards,
6/10 Satisfaisant
Konstantin, Tarzana
17 mai 2022
Les points forts : Propreté et personnel et service
Konstantin
Séjour de 7 nuits en mai 2022
Réponse de Rixos Sungate Hotel le 23 juin 2022
Dear Guest,
We are happy that all the hard work and conscientiousness of our employees are reflected in the service offered, which you have so highly appreciated .All missing points on services were informed to the relevant department and recorded on the CRM system to implement for your expectations next time
We invite you again that we will meet your requests and make your vacation memorable
We look forward to see you soon
Kings Regards,
10/10 Excellent
Nabil F
Voyage en famille
17 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nabil F
Séjour de 7 nuits en mai 2022
Réponse de Rixos Sungate Hotel le 23 juin 2022
Dear Guest,
We would like to thank you for choosing our hotel and for sharing your impressions on Expedia.
We are very pleased to read that you enjoyed your stay with us and were very satisfied with the services.
We are happy to be part of a great memory of your trip and looking forward to the pleasure to be your host again!
Kind regards,
8/10 Bien
mattia elia
Voyage en famille
12 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
mattia elia
Séjour de 8 nuits en mai 2022
Réponse de Rixos Sungate Guest Relations Department le 12 mai 2022
Dear Guest Mattia Elia,First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department
10/10 Excellent
Vladimir
1 mai 2022
Vladimir
Séjour de 2 nuits en avril 2022
Réponse de Derya Billur/General Manager le 12 oct. 2022
Dear Guest,We were delighted to read your gracious comment regarding your staying at Rixos Sungate Hotel. It is a pleasure for us to read that you were pleasantly satisfied and that we were able to exceed your expectations.We are glad to read that your recent experience with us was a delightful moment and that you had wonderful vacation memories. We are very glad to know that the services provided by us have been appreciated by you so highly! This kind of feedback increases our motivation and gives us the power to continue at the same tempo. Your nice comments motivate all our team members.Our main aim is to provide you with the best services for a comfortable and memorable stay. We hope to welcome you back soon for another remarkable experience.Yours sincerely,
10/10 Excellent
Levent
1 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hizmet kalitesi çok iyi
Levent
Séjour de 2 nuits en avril 2022
Réponse de Rixos Sungate Hotel Misafir İlişkileri Departmanı le 1 mai 2022
Değerli Misafirimiz Levent Bey,
Öncelikle Rixos Sungate Otelimizi tercih ettiğiniz ettiğiniz ve bu güzel düşüncelerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz.
Her zaman daha iyi hizmet sunmayı hedeflediğimiz bu yolda , sizlerin olumlu geri dönüşleri sayesinde motive olduğumuzu bilmenizi isteriz.
Güler yüzlü ekibimizle,tadı damağınızda kalacak lezzetleri bir kez daha tatmanız, Rixos Sungate'in keyfini çıkarmanız için sizleri tekrar misafir etmekten mutluluk duyarız.
Sizleri tekrar otelimizde ağırlamayı kalpten ümit eder, Esenlikler dileriz.
Saygılarımızla
Rixos Sungate Hotel Misafir İlişkileri Departmanı
8/10 Bien
Onur
24 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Keyifli bir otel
Onur
Séjour de 2 nuits en avril 2022
Réponse de Rixos Sungate Hotel Misafir İlişkileri Departmanı le 25 avr. 2022
Değerli Misafirimiz Onur Bey,
Öncelikle Rixos Sungate Otelimizi tercih ettiğiniz ve bu güzel düşüncelerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz.
Her zaman daha iyi hizmet sunmayı hedeflediğimiz bu yolda, sizlerin olumlu geri dönüşleri sayesinde motive olduğumuzu bilmenizi isteriz.
Güleryüzlü ekibimizle, tadı damağınızda kalacak lezzetleri bir kez daha tatmanız, Rixos Sungate'in keyfini çıkarmanız için sizleri tekrar misafir etmekten mutluluk duyarız.
Sizleri tekrar otelimizde ağırlamayı kalpten ümit eder, esenlikler dileriz.
Saygılarımızla,
Rixos Sungate Hotel Misafir İlişkileri Departmanı
8/10 Bien
olcay serhat
Voyage en famille
20 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
olcay serhat
Séjour de 2 nuits en avril 2022
Réponse de Rixos Sungate Hotel Guest Relations Department le 29 avr. 2022
Dear Valued Guest ,
First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel.
Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.
We appreciate your comments and consider them as guidelines as to where we can improve ourselves.
We look forward to welcoming you back to our hotel in the future.
Best Regards,
Rixos Sungate Hotel Guest Relations Department
10/10 Excellent
Anastasiya
Voyage en groupe
8 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anastasiya
Séjour de 3 nuits en janvier 2022
Réponse de Отдел по Работе с Гостями Rixos Sungate le 10 janv. 2022
Здравствуйте Уважаемая Анастасия,
Спасибо за то, что выбрали наш отель в качестве места отдыха.
Мы также благодарим Вас за то, что нашли время поделиться своими впечатлениями о нашем отеле.
Вся наша дружная команда будет рада снова приветствовать Вас у нас в гостях.
Будем рады видеть Вас в очередной раз в семье Rixos Sungate.
С наилучшими пожеланиями,
Отдел по Работе с Гостями Rixos Sungate
10/10 Excellent
Engin
Voyage en famille
20 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mükemmel bir konaklama
Engin
Séjour de 5 nuits en novembre 2021
Réponse de Rixos Sungate Hotel Misafir İlişkileri Departmanı le 21 nov. 2021
Değerli Misafirimiz Engin Bey,
Öncelikle Rixos Sungate Otelimizi tercih ettiğiniz ettiğiniz ve bu güzel düşüncelerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz.
Her zaman daha iyi hizmet sunmayı hedeflediğimiz bu yolda, sizlerin olumlu geri dönüşleri sayesinde motive olduğumuzu bilmenizi isteriz.
Güleryüzlü ekibimizle, tadı damağınızda kalacak lezzetleri bir kez daha tatmanız, Rixos Sungate'in keyfini çıkarmanız için sizleri tekrar misafir etmekten mutluluk duyarız.
Sizleri tekrar otelimizde ağırlamayı kalpten ümit eder, esenlikler dileriz.
Saygılarımızla,
Rixos Sungate Hotel Misafir İlişkileri Departmanı
4/10 Médiocre
Kozyreva
Voyage en famille
19 nov. 2021
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kozyreva
Séjour de 14 nuits en octobre 2021
Réponse de Отдел по Работе с Гостями Rixos Sungate le 19 nov. 2021
Здравствуйте Уважаемый Гость,
Благодарим за то, что Вы предпочли провести свой отдых именно в отеле Rixos Sungate Hotel и Благодарим Вас за то, что уделили время для написания отзыва об отеле Rixos Sungate.
Ваши замечания будут рассмотрены и проконтролируются соответствующими отделами.
Ваше мнение очень важно для нас, поскольку мы считаем, что замечания и пожелания наших гостей способствуют повышению качества сервиса в нашем отеле, к чему мы постоянно стремимся.
Будем рады видеть Вас в очередной раз в семье Rixos Sungate.
С Уважением,
6/10 Satisfaisant
Vladimir
Voyage en groupe
10 nov. 2021
Les points forts : Propreté, personnel et service, équipements
Vladimir
Séjour de 5 nuits en novembre 2021
Réponse de Rixos Sungate Hotel Guest Relations Department le 10 nov. 2021
Dear Valued Guest Vladimir,
First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate.
We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience.
We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something.
The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. Also, responsibles for maxibar, a service provided by an private company, will be warned to be more careful while doing their check.
We look forward to welcoming you back to our hotel in the future.
Best Regards
8/10 Bien
Halil Semih
Voyage en famille
1 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Halil Semih
Séjour de 3 nuits en octobre 2021
Réponse de Rixos Sungate Hotel Misafir İlişkileri Departmanı le 1 nov. 2021
Değerli Misafirimiz,
Öncelikle Rixos Sungate Otelimizi tercih ettiğiniz ettiğiniz ve bu güzel düşüncelerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz.
Her zaman daha iyi hizmet sunmayı hedeflediğimiz bu yolda , sizlerin olumlu geri dönüşleri sayesinde motive olduğumuzu bilmenizi isteriz.
Güler yüzlü ekibimizle,tadı damağınızda kalacak lezzetleri bir kez daha tatmanız, Rixos Sungate'in keyfini çıkarmanız için sizleri tekrar misafir etmekten mutluluk duyarız.
Sizleri tekrar otelimizde ağırlamayı kalpten ümit eder, Esenlikler dileriz.
Saygılarımızla
8/10 Bien
Voyageur vérifié
Voyage en groupe
30 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Не плохой отель
Voyageur vérifié
Séjour de 5 nuits en octobre 2021
Réponse de Отдел по Работе с Гостями Rixos Sungate le 30 oct. 2021
Здравствуйте Уважаемый Гость,
Благодарим за то, что Вы предпочли провести свой отдых именно в отеле Rixos Sungate Hotel и Благодарим Вас за то, что уделили время для написания отзыва об отеле Rixos Sungate.
Ваши замечания будут рассмотрены и проконтролируются соответствующими отделами.
Ваше мнение очень важно для нас, поскольку мы считаем, что замечания и пожелания наших гостей способствуют повышению качества сервиса в нашем отеле, к чему мы постоянно стремимся.
Будем рады видеть Вас в очередной раз в семье Rixos Sungate.
С Уважением,
8/10 Bien
Anastasiya
29 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anastasiya
Séjour de 4 nuits en octobre 2021
Réponse de Rixos Sungate Hotel Guest Relations Department le 29 oct. 2021
Dear Valued Guest Anastasiya ,
First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel.
Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.
We appreciate your comments and consider them as guidelines as to where we can improve ourselves.
We look forward to welcoming you back to our hotel in the future.
Best Regards
4/10 Médiocre
Ioseb
Voyage en groupe
19 oct. 2021
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Ioseb
Séjour de 4 nuits en octobre 2021
Réponse de Rixos Sungate Hotel Guest Relations Department le 20 oct. 2021
Dear Valued Guest ,
First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate.
We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience.
We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something.
The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately.
We look forward to welcoming you back to our hotel in the future.
Best Regards
6/10 Satisfaisant
BILAL SENSOY
Voyage en famille
12 juil. 2021
BILAL SENSOY
Séjour de 4 nuits en juillet 2021
Réponse de Rixos Sungate Hotel Misafir İlişkileri Departmanı le 13 juil. 2021
Değerli Misafirimiz Bilal Bey ,
Tatiliniz için Rixos Sungate Otelimizi tercih etmiş olmanızdan dolayı sizlere çok teşekkür ederiz.
Ancak sizleri bir konuda bilhassa bilgilendirmek isteriz. Expedia olmak üzere, Rixos Sungate 'in bulunduğu tüm yorum sitelerinde tüm misafir yorumlarına kişiye özel olarak yanıt verilmektedir.
Expedia 'da da mevcut tüm yorumlar tarafımızca memnuniyetle yanıtlanmıştır. Sistem sadece yorumları gösterdiği için yanıtlamalar görünmüyor olabilir.
Sizleri yeniden otelimizde ağırlamaktan mutluluk duyacağız.
Saygılarımızla
Rixos Sungate Hotel Misafir İlişkileri Departmanı
10/10 Excellent
Haluk
Voyage en famille
1 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Haluk
Séjour de 4 nuits en juin 2021
Réponse de Rixos Sungate Hotel Misafir İlişkileri Departmanı le 1 juil. 2021
Değerli Misafirimiz Haluk Bey, Tatiliniz için Rixos Sungate Otelimizi tercih etmiş olmanızdan ve zaman ayırıp otelimizi puanlamanızdan dolayı çok teşekkür ederiz. Sizleri yeniden otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla Rixos Sungate Hotel Misafir İlişkileri Departmanı
10/10 Excellent
Lidia
Voyage en famille
30 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lidia
Séjour de 4 nuits en octobre 2020
Réponse de Aдминистрация отеля Rixos Sungate le 30 oct. 2020
Уважаемaя Lidia, Спасибо за то, что выбрали наш отель в качестве места отдыха. Мы также благодарим Вас за то, что нашли время поделиться своими впечатлениями о нашем отеле. Мы рады, что Вы получили удовольствие от отдыха, будем и дальше стараться радовать наших гостей. Вся наша дружная команда будет рада снова приветствовать Вас у нас в гостях. С наилучшими пожеланиями, Aдминистрация отеля Rixos Sungate
10/10 Excellent
gurer
Voyage en groupe
11 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Entertainment hotel
gurer
Séjour de 4 nuits en septembre 2020
Réponse de Rixos Sungate Hotel Guest Relations Department le 11 sept. 2020
Dear Valued Guest ,
First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel.
Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.
We appreciate your comments and consider them as guidelines as to where we can improve ourselves.
We look forward to welcoming you back to our hotel in the future.
Best Regards
Rixos Sungate Hotel Guest Relations Department
4/10 Médiocre
Tarik, Köln
Voyage en groupe
27 août 2020
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Tarik
Séjour de 4 nuits en août 2020
Réponse de Rixos Sungate Hotel Guest Relations Department le 2 sept. 2020
Dear Valued Guest Tarik,
First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate.
We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience.
We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something.
The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately.
We look forward to welcoming you back to our hotel in the future.
Best Regards
Rixos Sungate Hotel Guest Relations Department
6/10 Satisfaisant
Bruce, New Orleans
Voyage en couple
11 août 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bruce
Séjour de 1 nuit en août 2020
Réponse de Rixos Sungate Hotel Guest Relations Department le 13 août 2020
Dear Valued Guest Bruce,
First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate.
We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience.
We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something.
As Rixos Sungate, we don’t organise transfer between airport and hotel in accordance with legal procedures but we have private transfer company in our hotel and they organise it in payable.
We have entertainment and sport concept in our hotel but the voice is turned down gradually after 00:00 for comfort of all guests in our hotel.
If you wished , you could apply for changing the room and we could change your room with pleasure. We will organise your room about your next accommodation in silence area at Rixos Sungate
The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately.
We look forward to welcoming you back to our hotel in the future.
Best Regards
Rixos Sungate Hotel Guest Relations Department
10/10 Excellent
Voyageur vérifié
Voyage en famille
14 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Rixos Sungate Guest Relations Department le 15 mars 2020
Dear Guest , First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department
2/10 Horrible
Ahmed
Voyage d’affaires
9 mars 2020
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ahmed
Séjour de 5 nuits en mars 2020
Réponse de Rixos Sungate Guest Relations Department le 10 mars 2020
Dear Guest Ahmed, First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department
4/10 Médiocre
Kenan
Voyage d’affaires
9 mars 2020
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
UHD Konsept İflas Etmiş
Kenan
Séjour de 3 nuits en mars 2020
Réponse de Rixos Sungate Hotel Misafir İlişkileri Departmanı le 11 mars 2020
Değerli Misafirimiz Kenan Bey
Öncelikle Rixos Sungate Otelimize göstermiş olduğunuz yakın ilgi ve tatil deneyimlerinizi bizlerle paylaştığınız için sizlere teşekkür ederiz.
Rixos Sungate olarak, ana hedefi misafirlerimizin ihtiyaç ve beklentilerini doğru analiz ederek ve sürekli yenilenerek hizmet kalitemizi arttırmaktır.
Olumlu görüşleriniz kadar yapıcı eleştirileriniz de bizim için çok değerlidir. Ancak Rixos Sungate hotel olarak Ultra Herşey Dahil bir otel değil sadece Herşey Dahil bir otel conceptine sahibiz.
Ayrıca otelimizin hizmet çeşitleri yaz ve kış concepti olarak iki bölüme ayrılmaktadır. Bu bağlam da, otelimizde kış concepti gereği bazı import içkilerin servisi ücretlidir. Bu bilgilendirme gerek otel factsheet’i gerek acentalar da mevcuttur. Buna ek olarak odalardaki yangın riskinden kaynaklı odalarda ütü bulunmamaktadır. Bunun yerine ücretli laundry servisimiz sizler için servis vermektedir. İste gelsin conceptinde bulunan çay-kahve setup ile kettle da talep etmeniz durumunda odanıza memnuniyetle gönderilmektedir.
Sizleri Rixos Sungate olarak yaz döneminde ağırladığımız zaman otelimizden her yönüyle mutlu olacağınızı sizlere bilhassa iletmek isteriz.
Memnuniyetsizliğinizi ilettiğiniz konular için, gerekli kalıcı önlemler ilgili birimler tarafından ivedilikle alınmıştır.
Antalya'daki eviniz Rixos Sungate'te sizleri tekrar görmekten mutluluk duyacağız.
Saygılarımızla
Rixos Sungate Hotel Misafir İlişkileri Departmanı
6/10 Satisfaisant
Kenan
8 mars 2020
Kenan
Séjour de 2 nuits en mars 2020
Réponse de Rixos Sungate Hotel Misafir İlişkileri Departmanı le 3 mai 2020
Değerli Misafirimiz Kenan Bey, Tatiliniz için Rixos Sungate Otelimizi tercih etmiş olmanızdan ve zaman ayırıp otelimizi puanlamanızdan dolayı çok teşekkür ederiz. Sizleri yeniden otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla Rixos Sungate Hotel Misafir İlişkileri Departmanı
10/10 Excellent
Semih
27 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Semih
Séjour de 2 nuits en décembre 2019
Réponse de Rixos Sungate Hotel Misafir İlişkileri Departmanı le 24 janv. 2020
Değerli Misafirimiz,Tatiliniz için Rixos Sungate Otelimizi tercih etmiş olmanızdan ve zaman ayırıp kıymetli görüşlerinizi paylaşmanızdan dolayı çok teşekkür ederiz. Sizleri yeniden otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla Rixos Sungate Hotel Misafir İlişkileri Departmanı
10/10 Excellent
Voyageur vérifié
11 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Teşekkürler Rixos Sungate
Voyageur vérifié
Séjour de 5 nuits en novembre 2019
Réponse de Rixos Sungate Hotel Misafir İlişkileri Departmanı le 13 déc. 2019
Değerli Misafirimiz,Tatiliniz için Rixos Sungate Otelimizi tercih etmiş olmanızdan ve zaman ayırıp kıymetli görüşlerinizi paylaşmanızdan dolayı çok teşekkür ederiz. Sizleri yeniden otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla Rixos Sungate Hotel Misafir İlişkileri Departmanı
10/10 Excellent
Ercüment
Voyage en famille
2 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kasım sonu keyif
Ercüment
Séjour de 2 nuits en novembre 2019
Réponse de Rixos Sungate Hotel Misafir İlişkileri Departmanı le 4 déc. 2019
Değerli Misafirimiz,Tatiliniz için Rixos Sungate Otelimizi tercih etmiş olmanızdan ve zaman ayırıp kıymetli görüşlerinizi paylaşmanızdan dolayı çok teşekkür ederiz. Sizleri yeniden otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla Rixos Sungate Hotel Misafir İlişkileri Departmanı
6/10 Satisfaisant
Ömer
Voyage d’affaires
27 nov. 2019
Les points forts : Personnel et service
Ömer
Séjour de 2 nuits en novembre 2019
Réponse de Rixos Sungate Guest Relations Department le 30 nov. 2019
Dear Guest First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department
6/10 Satisfaisant
Voyageur vérifié
16 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en novembre 2019
Réponse de Rixos Sungate Guest Relations Department le 22 nov. 2019
Dear Guest Hatem, First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department
10/10 Excellent
Hasan
16 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hasan
Séjour de 1 nuit en novembre 2019
Réponse de Rixos Sungate Guest Relations Department le 28 nov. 2019
Dear Guest First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards,