2 piscines extérieures, parasols de plage, chaises longues
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Avis sur OZO Phuket

4 out of 5
OZO Phuket
99 Kata Road, Kata, Amphur Muang, Karon, Phuket

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 108 avis sur 175." "
Note des voyageurs de 8 (Bien), d’après 55 avis sur 175." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 175." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 175." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 175." "

9,4/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Farid

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel avec un personnel très professionnel
Séjour de 4 nuits en août 2022
Réponse de Tipaporn le 20 août 2022
Dear Farid,Thank you for your kind review. This is always a pleasure for us to know that all facilities and services that we provided at OZO Phuket were up to your satisfaction.It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket.With best regards,Tipaporn KoonpholGeneral Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en janvier 2021

10/10 Excellent

Dahbia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top
Tres bien, propre, neuf, calme
Séjour de 3 nuits en février 2020
Réponse de Michal S le 12 mars 2020
Dear Dahbia, many thanks for your great review, we are glad to know that you enjoyed our new hotel and we hope you will share your positive experience with others. Looking forward to seeing you again soon at OZO Phuket! Kind Regards OZO Phuket Management team

8/10 Bien

Sahid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de Michal Skricka le 24 oct. 2019
Dear Sahid, Many thanks for your score review. We hope you had a great stay and we look forward to welcoming you back again soon. Kind Regards Michal Skricka Revenue Manager

10/10 Excellent

Hywel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very enjoyable stay. Staff were great
Séjour de 2 nuits en mai 2024
Réponse de Natt le 21 mai 2024
Dear Hywel, Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket. With kind regards, Nattawut Timdee, Manager, Distribution

10/10 Excellent

Melissa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This resort was absolutely beautiful, in a central location, great for families. The staff were amazing, breakfast was lovely. I think there should be a dress code put into place though, especially around the kids pool and pool with the water slide. Alot of swimwear worn by women was inappropriate (if you can even call it swimwear) and children should not be exposed to such nudity. Unfortunately most of the tourists who stayed at this resort the same time as our family lacked respect for others and I'm certain most of the Russian women thought they were at a modelling contest rather than a family holiday destination. Perhaps management could review dress code rules.
Séjour de 3 nuits en mai 2024
Réponse de Natt le 13 mai 2024
Dear Melissa, Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket. With kind regards, Nattawut Timdee, Manager, Distribution

10/10 Excellent

Neil

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In der nähe des Kata Beach Night Marked, viele Restaurants und auch in Strand nähe. Schöne Poolanlage. Sehr freundliches Personal. Hotel ist sehr sauber.
Séjour de 7 nuits en mars 2024
Réponse de Nattawut Timdee, Manager, Distribution le 29 avr. 2024
Dear Neil, Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket. With kind regards,

10/10 Excellent

Luke

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is perfect in Kata, easy access for everything from the markets to the beach. The staff were wonderful and we couldn’t recommend ozo more to anyone looking to stay in the area especially with a young family
Séjour de 13 nuits en avril 2024
Réponse de Nattawut Timdee, Manager, Distribution le 24 avr. 2024
Dear Luke,Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket. With kind regards,

10/10 Excellent

Andrzej

Séjour de 4 nuits en avril 2024
Réponse de Natt le 8 mai 2024
Dear Andrzej, Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket. With kind regards, Nattawut Timdee, Manager, Distribution

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super hotel that is excellent for kids. Our two-year old could have spent all day, every day by the pool. With three pools, including splash park and slides, there was loads to keep him entertained. Our room was in great condition, with plenty of space. Shower water leaked a little under the glass door onto the bathroom floor, otherwise fantastic. The breakfast was brilliant, extensive with a range of different options. We loved the fruit and there was fresh noodle soup cooked on the spot. Lots of other activities to keep children entertained, including movies every night. Hotel staff were friendly, helpful and great with our little boy. It was great to see the efforts at sustainability, too.
Séjour de 6 nuits en mars 2024
Réponse de Nattawut Timdee, Manager, Distribution le 20 avr. 2024
Dear James, Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket.

8/10 Bien

Arun Kumar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location
Séjour de 5 nuits en mars 2024
Réponse de Nattawut Timdee, Manager, Distribution le 20 avr. 2024
Dear Arun Kumar,Thank you for the review and it was great to hear that you enjoyed the location and the service from us.It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket. With kind regards,

8/10 Bien

Nicole

Réponse de Nattawut Timdee, Manager, Distribution le 20 avr. 2024
Dear Nicole, Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket. With kind regards,

10/10 Excellent

Jeremy

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel, mainly due to the excellent staff EG Naan on reception. Recommend for families, big pool and mini water park which my kids enjoyed a lot. Food was good, a little repetitive though. Near the beach, just a 5 minutes walk out the back gate. Across the road from walking street, so lots close. A couple of things to note: Drainage ditch disects the property - maybe cover this up? The floor of the children's pool is very rough and causes grazing of the skin very easily. Russians dominate this property and the resort. Make of that what you will. I recommend this hotel, clean and well run.
Séjour de 4 nuits en février 2024
Réponse de Sonia le 12 mars 2024
Dear Jeremy,Thank you for the review and it was great to hear that you enjoyed the location and the service from us. Noted of the feedback about pool flooring. Sorry for any inconvenience caused. Thank you again for choosing to stay with us and hope to welcome you back to our resort again.With kind regards, Sonthaya Thongmeesukh Executive Assistant Manager

10/10 Excellent

Hao, Pittsburgh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great family-friendly hotel. Breakfast in the morning was great. Water park was addictive to kids. Will certainly repeat if I come to Kata Beach/Phuket in the future!
Séjour de 5 nuits en février 2024
Réponse de Sonia le 29 févr. 2024
Dear Hao, Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at OZO Phuket. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team members. At OZO, special emphasis is placed on staff training, and it is always rewarding when guests voice their appreciation. Shall you travel again to Phuket please contact the undersigned and we will take good care of you. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back personally to your "home" in Phuket in the near future. With kind regards, Sonthaya Thongmeesukh Executive Assistant Manager

10/10 Excellent

Swathi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Nattawut Timdee, Manager, Distribution le 20 avr. 2024
Dear Swathi,Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket. With kind regards,

8/10 Bien

Rajinder, Dunstable

Séjour de 7 nuits en février 2024
Réponse de Nattawut Timdee, Manager, Distribution le 20 avr. 2024
Dear Rajinder,Thank you for the review and it was great to hear that you enjoyed the location and the service from us.It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket. With kind regards,

10/10 Excellent

Patrick

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Nattawut Timdee, Manager, Distribution le 20 avr. 2024
Dear Patrick, Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket. With kind regards,

10/10 Excellent

Bhavin Kiritkumar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our first family trip with two children (10 & 5) to Phuket. The hotel was just as described and we had a wonderful 7 nights. The breakfast buffet was well catered and the dining options in thailand around the area don’t disappoint. I would definitely recommend and stay here again if visiting Phuket !
Séjour de 7 nuits en février 2024

8/10 Bien

Matthias

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Zu hellhörig, Beach ich komplett überfüllt
Séjour de 6 nuits en janvier 2024

8/10 Bien

Bobby

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pros: Location. Kata night market and 7/11 are across the street Cons: Not many breakfast options. Responsive staffs but do not see many smiling faces.
Séjour de 3 nuits en janvier 2024
Réponse de Nattawut Timdee le 22 janv. 2024
Dear Bobby,Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are reach to your satisfaction.Staff friendliness on breakfast has been briefed to the teams to improve this service. We are looking forward to welcoming you back at OZO Phuket.Once again, thank you for choosing OZO Phuket. With best regards,

10/10 Excellent

Sivanathan

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, good service, good food and amazing pools for the kids
Séjour de 4 nuits en décembre 2023
Réponse de Sonia le 16 janv. 2024
Dear Sivanathan,Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket.With best regards, Sonthaya ThongmeesukhExecutive Assistant Manager

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not sure what makes this resort “family-friendly
After reading all of the positive reviews, I was excited to spend my last days in Phuket at the OZO. The property itself is beautiful and well-maintained. I booked a family suite for my family of four and was disappointed in how small the accommodation was and that there was only one bathroom. It felt like we were on a cruise ship. Also, there were no amenities offered in-room besides shampoo, soap and shower gel. Upon check-in, we had a conditioning shampo in the shower which was much needed after time in the pool and ocean, but it vanished on the second day through the remainder of our stay. The front desk did not have any on hand and housekeeping was unable to help so I had to use the new bottle that was put in the room which looked, smelled and felt exactly like the shower gel. I would expect more from a hotel touting itself as a 5-star resort. Staff were friendly but poolside service was atrocious. It was difficult to order food and drinks and most days we ended up going off property. The one day we stayed, the order took forever and took several attempts to get it right. Other than movies every evening, I’m not sure what exactly makes this resort so “family friendly” besides the bunk beds in the second room. We stayed at several properties throughout Bangkok that did wonderful things for our kids such as sharing stories, gifting them keepsakes and overall, just talking to them. With so many choices, I would not return.
Séjour de 3 nuits en décembre 2023

8/10 Bien

Christoffer

Voyage en famille
Les points forts : Propreté et personnel et service
Typisk familie hotell. Rimelig nytt men bærer litt preg av billige løsninger og møbler som bør skiftes ut. Hyggelig personale!
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Hanadi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Nattawut Timdee le 24 janv. 2024
Dear Hanadi,Thank you very much for taking the time to complete the review following your recent stay at OZO Phuket. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us.Shall you travel again to Phuket please contact the undersigned and we will take good care of you. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.With kind regards,

10/10 Excellent

Hanadi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Nattawut Timdee le 24 janv. 2024
Dear Hanadi,Thank you very much for taking the time to complete the review following your recent stay at OZO Phuket. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us.Shall you travel again to Phuket please contact the undersigned and we will take good care of you. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.With kind regards,

10/10 Excellent

Dragos, Bucharest

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great hotel close to my diving center, clean with big rooms
Séjour de 6 nuits en novembre 2023
Réponse de Sonia le 20 nov. 2023
Dear Dragos,Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket.With best regards, Sonthaya Thongmeesukh Executive Assistant Manager

8/10 Bien

Timur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 12 nuits en octobre 2023

10/10 Excellent

Vassiliy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good nice
Séjour de 10 nuits en octobre 2023

10/10 Excellent

Cristian

Voyage en famille
Bästa hotellet vid Kata Beach!
Vi har testat många hotell vid Kata Beach och Ozo är med lätthet det bästa hotellet vi bott på, väldigt trevlig personal, sköna sängar, bra snabbt internet, enormt bra pool som endast är 1.20 meter djup, perfekt för barn, finns en annan pool med vattenrutschkana och lekland för de mindre, finns verkligen INGET att klaga på, riktigt bra hotell! ⭐⭐⭐⭐⭐
Séjour de 3 nuits en octobre 2023
Réponse de Sonia le 4 nov. 2023
Dear Christian,Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at OZO Phuket. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team members. At OZO, special emphasis is placed on staff training, and it is always rewarding when guests voice their appreciation. Shall you travel again to Phuket please contact the undersigned and we will take good care of you. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back personally to your "home" in Phuket in the near future. With kind regards, Sonthaya Thongmeesukh Executive Assistant Manager

10/10 Excellent

THIAM YHOONG

Séjour de 5 nuits en octobre 2023

10/10 Excellent

Kirstine Skou

Séjour de 6 nuits en octobre 2023

10/10 Excellent

Jose Ian, Seven Valleys

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent in the middle of Kata Beach. Close to everything. Staff are friendly and accommodating. Thank you very much.
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Swetlana

Voyage en famille avec de jeunes enfants
Les points forts : Équipements et infrastructures et conditions de l’hébergement
The hotel is nice and spacious family hotel. It has 2 pools, one for kids with a playground. And another one which is bigger bit not too deep. The breakfast at the restaurant was great, lots of choice and good food. In general the food throughout the day was okay, we ate there several times. Service was good, sometimes slow. Every other day a cinema evening with different food choices are offered for kids. Improvement points are the smelly glas surface of the tables and dirty pillows at the chairs - this should be definitely changed. The rooms are clean and depending on the category have a balcony. The issue in the rooms is that the air conditioning blows you in the face all the time if you’re in bed, this was very annoying, so we basically had to sleep without AC cause it was not manageable with it. What was as well a pity, that we asked for 2 additional towels, and after the next cleaning they were gone again. Cotton pads etc were never refilled in the bathroom. And floors in the building are cleared with something which has a strong and unpleasant smell. In genera service was good, the only thing we were not happy with at all, is that after a 2 weeks stay the late check out had to be paid for. And that there was no flexibility with price while we extended, the hotel management was not able to go with the online price. The beach is 5 mins walk and it is great there. And restaurants & bars are across the street. We can recommend that hotel for a family with kids stay!
Séjour de 6 nuits en octobre 2023

10/10 Excellent

Swat Hong

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the best family resort that I have stayed. Will be perfect if there are more activities like archery, etc.
Séjour de 3 nuits en octobre 2023
Réponse de Sonia le 12 oct. 2023
Dear Swat Hong,Thank you for the review and it was great to hear that you enjoyed the location and the service from us. Noted of your recommendation for extra activities and we will take it into consideration. Thank you again for choosing to stay with us and hope to welcome you back to our resort again.With kind regards, Sonthaya Thongmeesukh Executive Assistant Manager

8/10 Bien

king ho

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
附近就是大泳灘，酒店十分好
Séjour de 3 nuits en août 2023

10/10 Excellent

sungho

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely spot
Absolutely lovely place for kids family with great friendly condition room as well as pool even not going to beach outside.
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Linda

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 10 nuits en septembre 2023

10/10 Excellent

Rasha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was excellent with amazing staff
Séjour de 9 nuits en septembre 2023

10/10 Excellent

Shinji

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Yi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice for everything.
Séjour de 2 nuits en septembre 2023
Réponse de Sonia le 8 sept. 2023
Dear Yi,Thank you for your kind review. This is always a pleasure for us to know that all facilities and services that we provided at OZO Phuket were up to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket. With best regards, Sonthaya Thongmeesukh Executive Assistant Manager

8/10 Bien

Hussain

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023

10/10 Excellent

Ezra

Séjour de 4 nuits en août 2023

10/10 Excellent

Tsz yan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

Lee Ka

Séjour de 3 nuits en août 2023

8/10 Bien

Ka man

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The hotel room didn’t provide clotheshorse which is essential to a hotel awarding for ‘the best family hotel’ with swimming pools
Séjour de 4 nuits en août 2023
Réponse de Tipaporn le 24 août 2023
Dear Ka man,Thanks for your feedback.We have drying rack as an item on request which you can contact front desk. Sorry if this information failed to deliver during the stay.Thanks for staying with us and looking forward to welcoming you back to OZO Phuket.With best regards,Tipaporn KoonpholGeneral Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place for Children
It is a nice place for family with children, location is good.
Séjour de 4 nuits en août 2023
Réponse de Tipaporn le 23 août 2023
Dear Sir,Thank you for the review and it was great to hear that you enjoyed the location and the service from us.Thank you again for choosing to stay with us and hope to welcome you back to our resort again.With best regards,Tipaporn KoonpholGeneral Manager

8/10 Bien

KA MAN

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
酒店位於karon沙灘尾段，大kata沙灘頭段，酒店整體都不錯，設施和設計比較新，服務員有禮貌，我預訂的是家庭套房，小孩房間和成人房間中間有門可以互相通往，有私隱又可以照顧小孩。酒店環保，不提供牙刷和牙膏，也沒有拖鞋和護髮素提供。附近有些小商店，SPA和餐廳，餐廳營業到晚上11點。酒吧就到半夜2-3點都還營業。幸好聲音不影響酒店住客。酒店對面還有一個小型夜市，食物較便宜，不過個人覺得餐廳的食物質素比較好一點。交通有taxi，到巴東沙灘只需要車程20-25分鐘左右。大約車費400B，酒店有3個泳池，1個1.2米高的泳池適合中童和成人游泳，還有1米和500cm高的小童玩樂池，有1大1小的水上滑梯。酒店每天打掃房間有點馬虎，有時房間清潔完還會發現地上有頭髮和小垃圾，還試過把新的床鋪套遺留在房間沒拿走。最討厭的是房間浴室，浴室玻璃門設計有問題，每次從淋浴間洗完澡出來都會整地都是水，害我去旅遊還要每天清理浴室。如果酒店可以改善一下淋浴間就非常好。
Séjour de 9 nuits en août 2023
Réponse de Tipaporn le 21 août 2023
Dear KA MAN,Thank you for the review and it was great to hear that you enjoyed the location and the service from us.Noted of the feedback about the room cleanliness and the shower room. Sorry for any inconvenience caused.Thank you again for choosing to stay with us and hope to welcome you back to our resort again.With best regards,Tipaporn KoonpholGeneral Manager

8/10 Bien

CHUNG WING

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Hotel location is great, close to Kata Beach and night market.
Séjour de 5 nuits en août 2023
Réponse de Tipaporn le 23 août 2023
Dear CHUNG WING,Thank you for your kind review. This is always a pleasure for us to know that all facilities and services that we provided at OZO Phuket were up to your satisfaction.It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket.With best regards,Tipaporn KoonpholGeneral Manager

8/10 Bien

Man Ling

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
位置不錯，離沙灘很近，酒店對面有便利店，很方便，泳池好玩，員工盡責維持泳池秩序，免生危險，早餐一般。
Séjour de 5 nuits en août 2023
Réponse de Tipaporn le 11 août 2023
Dear Man Ling,Thank you for your kind review. This is always a pleasure for us to know that all facilities and services that we provided at OZO Phuket were up to your satisfaction.It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket.With best regards,Tipaporn KoonpholGeneral Manager