Extérieur

Avis sur Zara Garden hotel and apartments

4 out of 5
Zara Garden hotel and apartments
Zzimwe Rd, 50, Kampala, Central Region

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 4 avis sur 9." "
Note des voyageurs de 8 (Bien), d’après 3 avis sur 9." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 9." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 9." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 9." "

9,8/10

Propreté

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Christopher

Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

kingsley

Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

Losuba

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Zara Hotel is a very good place to stay in, its clean with very good variety of food. My disappointment this last stay in the hotel, is with some members of staff at the reception that demostrated have poor hospitality and customer care services towards some customers. I had to pay twice before refunding me back. I was disppointed more by wasting time explaining myself on the same issue which is a result of someone's incompetence at the front desk.
Séjour de 10 nuits en mars 2024

8/10 Bien

Cameron

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Zarak, Vallejo

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023

8/10 Bien

Verner

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Michael Chad

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Zara is great!
This place was great in all areas. I will be back.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Zarak, Vallejo

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amazing property very clean n spacious rooms with great food selection. The employees were all very friendly and good people.
Séjour de 2 nuits en octobre 2023
Réponse de Aman le 29 nov. 2023
Hello ZarakWe're delighted to hear you enjoyed your stay! Thanks for sharing your positive feedback on the property, rooms, and friendly staff. We hope to welcome you back soon.

10/10 Excellent

Zarak, Vallejo

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I really loved almost everything about Zara Gardens Hotel and the food from the restaurants are amazing. Sometimes the Wifi signal drops momentarily so they need to make it more stable all over the property. Thanks to the whole staff for their excellent hospitality
Réponse de Aman le 18 oct. 2023
Hello ZarakThank you for sharing your feedback about your experience at Zara Gardens Hotel. We're delighted to hear that you had such a positive experience during your stay.We appreciate your kind words about our restaurants and the quality of food you enjoyed. Our culinary team takes great pride in delivering exceptional dining experiences, and it's rewarding to know that their efforts made your stay memorable.We've also noted your comment regarding the occasional WiFi signal drop. We understand the importance of a stable internet connection for our guests, and we will certainly look into enhancing the WiFi infrastructure to ensure a more consistent and reliable signal throughout the property.Your appreciation for our staff's excellent hospitality means a lot to us. Our dedicated team is committed to providing a warm and welcoming environment, and we are pleased to know that their efforts made your stay enjoyable.We sincerely appreciate your feedback, and we look forward to the opportunity to welcome you back to Zara Gardens Hotel in the future. IThank you for choosing Zara Gardens Hotel for your stay.