Avis sur Four Seasons Resort Hualalai
Four Seasons Resort Hualalai
72-100 Ka'upulehu Drive, Kailua-Kona, HI
Avis
9,6
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
9,4/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
28 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en mars 2018
Réponse de ATan le 2 avr. 2018
Aloha!
Thank you so much for sharing your experience with us! We hope to welcome you back to our slice of paradise again soon.
10/10 Excellent
ANTHONY
11 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de rêve
ANTHONY
Séjour de 1 nuit en septembre 2017
Thank you very much for your review! We are so happy to hear you enjoyed your stay and hope to welcome you back again soon! Aloha!
10/10 Excellent
James A, Olympia Wa
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James A
Séjour de 7 nuits en mars 2024
Réponse de GW le 16 mai 2024
Aloha James,Wow, mahalo for giving us such an amazing review! We appreciate your valuable feedback and high praise. We are thrilled to hear you had such an overall positive experience with us here at Hualalai. We look forward to welcoming you to paradise again soon. Mahalo a nui loa, Graham Williamson Resort Manager
10/10 Excellent
Steven
Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 5 nuits en avril 2024
Réponse de GW le 7 mai 2024
Aloha Steven,Mahalo for taking the time to leave us such a wonderful review! We appreciate the feedback regarding our gorgeous landscape and buildings. We are so glad you took the opportunity to experience our Resort, and perhaps one day we will see you back! A hui hou! Best Wishes, Graham WilliamsonResort Manager
10/10 Excellent
Yuhan
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yuhan
Séjour de 2 nuits en avril 2024
Réponse de GW le 30 avr. 2024
Aloha Yuhan, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback on our amazing service and beautiful property. We hope to see you again at Four Seasons Resort Hualalai soon! Mahalo, Graham Williamson Resort Manager
10/10 Excellent
Arthur, Los Angeles
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arthur
Séjour de 5 nuits en avril 2024
Réponse de GW le 1 mai 2024
Aloha Arthur, Mahalo for taking the time to leave such a wonderful review. We're grateful we could be there for your family during an uncertain and unfortunate situation. Our team always strives to make our guests feel like Ohana (family). We are so glad we were able to go above and beyond to provide support for you and your family. We're hoping you had a safe journey home and we look forward to welcoming you back to paradise in the future! Best Wishes,Graham WilliamsonResort Manager
10/10 Excellent
Milena, Santa Barbara
Voyage en famille avec de jeunes enfants, Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Milena
Séjour de 2 nuits en mars 2024
Réponse de GW le 2 mai 2024
Aloha Milena, We are so glad you had such a positive experience at Four Seasons Resort Hualalai! Our team strives to provide top tier service to all our guests and we appreciate your valuable feedback regarding our outstanding family friendly resort. We look forward to seeing you again soon! Mahalo, Graham WilliamsonResort Manager
10/10 Excellent
Steven Joseph
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven Joseph
Séjour de 7 nuits en février 2024
Réponse de GW le 2 mai 2024
Aloha Steven,Thank you so much for taking the time to leave us a 5-star review! We appreciate the feedback regarding our gym, pools and golf course. We hope to see you in paradise again soon! Mahalo, Graham Williamson Resort Manager
10/10 Excellent
Susan, Boise
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en février 2024
Réponse de GW le 2 mai 2024
Aloha Susan, Mahalo for such a wonderful review! We are so glad you took the opportunity to experience our beautiful property. We look forward to welcoming you to Four Seasons Resort Hualalai again soon. A hui hou! Best Wishes,Graham Williamson Resort Manager
10/10 Excellent
Yukiko, NEW YORK
Voyage en couple
22 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yukiko
Séjour de 5 nuits en décembre 2023
Réponse de GW le 2 mai 2024
Aloha Yukiko,Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo,Graham Williamson Resort Manager
10/10 Excellent
Jeffrey
12 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 3 nuits en décembre 2023
Réponse de GW le 2 mai 2024
Aloha Jeffrey, Mahalo for your wonderful review! We appreciate the feedback and we are so honored to have had the opportunity to provide this for you. We hope to see you again soon in paradise.Best Wishes,Graham WilliamsonResort Manager
6/10 Satisfaisant
DAVID
12 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
DAVID
Séjour de 3 nuits en décembre 2023
Réponse de GW le 9 mai 2024
Aloha David, Thank you for taking the time to share your valuable feedback. I sincerely apologize that your experience with us did not meet your expectations. We would love to hear any additional comments you may have, so please feel free to contact me directly at any time. Mahalo! Graham WilliamsonResort Manager
10/10 Excellent
Gowtham Ram
Voyage en couple
10 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gowtham Ram
Séjour de 2 nuits en décembre 2023
Réponse de GW le 2 mai 2024
Aloha Gowtham, Thank you so much for taking the time to leave us such a wonderful review! King's Pond is a gem and we are thrilled you were able to have such a positive experience. We'll be sure to pass your sentiments on to our staff. They are truly what makes this place so special! We hope to see you again soon in paradise! Mahalo,Graham Williamson Resort Manager
10/10 Excellent
Minchul
Voyage d’affaires
5 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Minchul
Séjour de 1 nuit en décembre 2023
Réponse de GW le 2 mai 2024
Aloha Minchul,Thank you for taking the time to leave us such a wonderful review. It seems you had a fantastic time and we are so honored to have had the opportunity to provide this for you! We appreciate your valuable feedback and hope to see you again soon in paradise. Best Wishes, Graham Williamson Resort Manager
10/10 Excellent
Chris
Voyage en famille
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chris
Séjour de 8 nuits en novembre 2023
Réponse de GW le 2 mai 2024
Aloha Chris, Thank you so much for taking the time to leave us a 5-star review! We are so glad you took the opportunity to experience our magical property. We appreciate your feedback and we hope to see you again soon in paradise. A hui hou! Mahalo,Graham WilliamsonResort Manager
10/10 Excellent
Nuno
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nuno
Séjour de 1 nuit en octobre 2023
Réponse de G le 3 nov. 2023
Aloha Nuno,Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise!Mahalo, Graham Williamson Resort Manager
10/10 Excellent
Mee Hye
1 oct. 2023
Mee Hye
Séjour de 2 nuits en septembre 2023
Réponse de G le 6 oct. 2023
Aloha, Thank you so much for taking the time to leave us such a wonderful review! We appreciate your valuable feedback and hope to see you again soon in paradise! Mahalo, Graham WilliamsonResort Manager
10/10 Excellent
Zachariah
6 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zachariah
Séjour de 9 nuits en août 2023
Réponse de G le 12 sept. 2023
Aloha Zachariah, Thank you so much for taking the time to leave us such a wonderful review! We appreciate your valuable feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager
10/10 Excellent
Daniel
2 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 8 nuits en août 2023
Réponse de G le 5 sept. 2023
Aloha Daniel, Thank you so much for taking the time to leave us such a wonderful review! We appreciate your valuable feedback and hope to see you again soon in paradise! Mahalo, Graham WilliamsonResort Manager
10/10 Excellent
Devin
Voyage en couple
12 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Devin
Séjour de 4 nuits en août 2023
Réponse de G le 18 août 2023
Aloha Devin, Thank you for taking the time to leave us such a wonderful review. It seems you had a fantastic time and we are so honored to have had the opportunity to provide this for you! We appreciate your valuable feedback and hope to see you again soon at Hualalai. Mahalo, Graham WilliamsonResort Manager
10/10 Excellent
Felicia
Voyage en couple
27 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felicia
Séjour de 4 nuits en juillet 2023
Réponse de G le 12 août 2023
Aloha Felicia, Thank you so much for taking the time to leave us a review! We are so glad you took the opportunity to experience Hualalai. It truly is something you just have to experience. We look forward to welcoming you back again soon for another first class experience. Mahalo, Graham Williamson Resort Manager
10/10 Excellent
Nancy
Voyage en famille
1 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nancy
Séjour de 4 nuits en mai 2023
Réponse de G le 15 juin 2023
Aloha Nancy, Thank you so much for taking the time to leave us such a wonderful review! We appreciate your valuable feedback and are so happy to hear you had an overall positive experience with us here at Hualalai. We look forward to seeing you again soon! Mahalo, Graham WilliamsonResort Manager
10/10 Excellent
Julie
Voyage en couple
7 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julie
Séjour de 5 nuits en avril 2023
10/10 Excellent
Michael
13 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michael
Séjour de 1 nuit en février 2023
Réponse de G le 17 févr. 2023
Aloha Michael, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager
4/10 Médiocre
Jennifer
12 févr. 2023
Les points faibles : Personnel et service
Jennifer
Séjour de 4 nuits en février 2023
Réponse de G le 11 mars 2023
Aloha! I want to thank you for taking the time to provide such valuable feedback as we're always looking for ways to improve. If you would like to provide additional information please feel free to contact me directly at the resort at anytime. Mahalo, Graham WilliamsonResort Manager
10/10 Excellent
KEISUKE
Voyage en famille
10 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KEISUKE
Réponse de G.W le 10 janv. 2023
Aloha, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager
10/10 Excellent
Jeffrey
15 déc. 2022
Jeffrey
10/10 Excellent
Natasha
13 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Natasha
Séjour de 3 nuits en décembre 2022
Réponse de G.W le 14 déc. 2022
Aloha Natasha, Mahalo for your wonderful review. We look forward to welcoming you back to Hualalai soon. Mahalo & Happy Holidays, Graham Williamson Resort Manager
10/10 Excellent
Jean
Voyage en couple
11 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean
Séjour de 7 nuits en décembre 2022
Réponse de G.W le 13 déc. 2022
Aloha Jean, Thank you so much for taking the time to leave us a wonderful review! We appreciate your feedback and are happy to hear you had a positive experience with us here at Hualalai. We appreciate you showing us room for improvement & look forward to seeing you again soon! Mahalo, Graham Williamson Resort Manager
10/10 Excellent
Jennifer
25 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Such a lovely resort!
Jennifer
Séjour de 6 nuits en novembre 2022
Réponse de G.W le 7 déc. 2022
Aloha Jennifer, Thank you for taking the time to leave us such a wonderful review. It seems you had a fantastic time and we are so honored to have had the opportunity to provide this for you! We appreciate your feedback and look forward to seeing you again soon in paradise. Mahalo, Graham Williamson Resort Manager
10/10 Excellent
Rachel
25 nov. 2022
Rachel
Séjour de 4 nuits en novembre 2022
Réponse de G.W le 7 déc. 2022
Aloha Rachel, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham WilliamsonResort Manager
10/10 Excellent
Robert
15 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay!
Robert
Séjour de 7 nuits en novembre 2022
Réponse de G.W le 18 nov. 2022
Aloha Robert, Thank you so much for sharing your experience with us, we will pass your sentiments on to our staff. We appreciate the feedback and are so happy to hear you had an overall positive experience with us here at Hualalai. We look forward to seeing you again soon!Mahalo, Graham Williamson Resort Manager
10/10 Excellent
Thomas
20 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay - lovely - perfect.
Thomas
Séjour de 1 nuit en octobre 2022
Réponse de G.W le 7 nov. 2022
Aloha Thomas, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager
10/10 Excellent
Evelyn
25 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Evelyn
Séjour de 1 nuit en août 2022
Réponse de G.W le 27 août 2022
Aloha Evelyn, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager
10/10 Excellent
francis
Voyage en famille
7 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
francis
Séjour de 4 nuits en juillet 2022
10/10 Excellent
Santhosh
Voyage en famille avec de jeunes enfants
28 mars 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Santhosh
Séjour de 1 nuit en mars 2022
Réponse de G.W le 29 mars 2022
Aloha,
Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise!
Mahalo,
Graham Williamson
Resort Manager
10/10 Excellent
Charles
8 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charles
Séjour de 3 nuits en février 2022
Réponse de G.W le 23 mars 2022
Aloha Charles,
Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise!
Me ka ha'aheo
(with pride)
Graham Williamson
Resort Manager
10/10 Excellent
Cyril
6 mars 2022
Cyril
Séjour de 5 nuits en février 2022
Réponse de G.W le 23 mars 2022
Aloha Cyril,
Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise!
Me ka ha'aheo
(with pride)
Graham Williamson
Resort Manager
10/10 Excellent
Debbie
Voyage en couple
3 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Debbie
Séjour de 3 nuits en février 2022
Réponse de G.W le 4 mars 2022
Aloha Albert,
Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise!
Mahalo,
Graham Williamson
Resort Manager
10/10 Excellent
Linda Wilson
Voyage en couple
24 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda Wilson
Séjour de 6 nuits en janvier 2022
Réponse de G.W le 27 janv. 2022
Aloha Linda,
Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise!
Mahalo,
Graham Williamson
Resort Manager
10/10 Excellent
Patrick Michael
18 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sensational.
Patrick Michael
Séjour de 3 nuits en janvier 2022
Réponse de G.W le 18 janv. 2022
Aloha,
Mahalo for giving us such an amazing review! We will be sure to share this feedback with the fantastic team that makes this magic happen time and again for our guests. We very much appreciate you taking the time to share your experience, and we hope to see you again soon in paradise for the 5-star experience!
Mahalo!
Graham Williamson
Resort Manager
10/10 Excellent
David
Voyage en couple
16 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 8 nuits en janvier 2022
Réponse de G.W le 18 janv. 2022
Aloha,
Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise!
Mahalo,
Graham Williamson
Resort Manager
2/10 Horrible
Robert, Webster
Voyage en couple
20 déc. 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Robert
Séjour de 2 nuits en novembre 2021
Réponse de G.W le 23 déc. 2021
Aloha Robert!
I want to thank you for taking the time to provide feedback regarding our resort's guidelines surrounding Weddings & Special Events; we're always looking for ways to improve and will take your experience into account as we look towards future communications. We sincerely apologize that we could not fulfill your ceremony desires within the resort guidelines.
If you would like to provide additional information please feel free to contact me directly at the resort.
Mahalo!
Graham Williamson
Resort Manager
10/10 Excellent
HANKYU
17 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HANKYU
Séjour de 3 nuits en décembre 2021
Réponse de G.W le 23 déc. 2021
Aloha,
Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise!
Mahalo,
Graham Williamson
Resort Manager
10/10 Excellent
Albert
29 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Albert
Séjour de 5 nuits en octobre 2021
10/10 Excellent
Wen
Voyage en famille
4 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wen
Séjour de 4 nuits en septembre 2021
Réponse de G.W le 8 oct. 2021
Aloha,
Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise!
Mahalo,
Graham Williamson
Resort Manager
10/10 Excellent
Helena
17 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Helena
Séjour de 3 nuits en septembre 2021
Réponse de G.Williamson le 21 sept. 2021
Aloha Helena,
Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise!
Graham Williamson
Resort Manager
10/10 Excellent
Rachel
9 août 2021
Les points forts : Propreté et personnel et service
Rachel
Séjour de 1 nuit en août 2021
10/10 Excellent
Voyageur vérifié
Voyage en famille
12 juil. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juillet 2021
Réponse de MLey le 13 juil. 2021
Aloha!
Thank you so much for taking the time to leave us such a wonderful review. We'll be sure to share your feedback with the team, who strive to facilitate special experiences for our guests time and again. We look forward to seeing you again soon & happy planning.
Mahalo!
Mark Ley
Director of Marketing
10/10 Excellent
Cory
20 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cory
Séjour de 6 nuits en juin 2021