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Avis sur Chita Lodge - Kafue

3 out of 5
Chita Lodge - Kafue
Kafue Road, Plot F484A, Kafue, Lusaka

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 2 avis sur 7." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 7." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 7." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 7." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 7." "

8,6/10

Propreté

6,6/10

Personnel et service

10/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

Avis

4/10 Médiocre

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service
few days close to Kafue river.
Great environment, some friendly staff but hotel is not service oriented at all. The reception seemed to be angry to have to receive guests or provide any (standard) service requested. Rooms with the bare minimum but clean. Nice game walk with a friendly ranger.
Séjour de 2 nuits en octobre 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff here are very polite and willing to go out of their way to ensure my needs were met. Further the property is on the banks of Kafue River, making it a perfect location for a water lover like myself.
Séjour de 1 nuit en novembre 2019

8/10 Bien

Allan

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en avril 2019
Réponse de Francis le 2 mai 2019
Thank you for your review

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2019
Réponse de Francis le 2 mai 2019
Thank you for your review

2/10 Horrible

Sandra

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Epic Failure
I wanted a place to relax for the Holiday but Chita lodge was the total opposite. It was a very stressful stay. Please DO NOT book Chita lodge Kafue during holidays. They were understaff on Christmas day and service was horrible. Then the following days after Christmas service improve once, then it went back to horrible even though the lodge wasnt fully booked. We waited over an hour to get a waiter/waitress,while they were many around just hanging around. We had to actually requested someone to come and attend to us. By then I was so upset that I took a taxi to town to buy a late lunch and dinner. Also they are not vegetarian friendly. The lodge had the same menu for lunch and dinner throughout my entire stay. At night that same menu most meal was not available. Additionally, the room that was advertise on hotel.com was different then the room we stayed in. It was just a normal size room with no closet, nothing to hang clothes/jackets, no bedside lamp tables, and no rack in the bathroom to hang towels. Housekeeping didn't come until 14 hrs to clean the room. I wouldn't recommend Chita lodge Kafue especially around the holiday because of their lack service.
Séjour de 4 nuits en décembre 2018
Réponse de Francis Lungu le 12 janv. 2019
We at Chita Lodges & Resorts wishes to express our disappointment at the way you were treated during your stay at our Kafue Lodge. Management held a meeting with the staff on duty during the time of your stay and action has been taken to avoid a similar occurrence of events. We also appreciate you highlighting the nature of events that took place so that we can sort out and make our resort a better place. Kind regards, on behalf of Management.

8/10 Bien

Chengo, Lusaka

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The property is large and well maintained and the food is great. I didnt like the load MUSIC in the evening at the pool side and the lounge bar/restuarant.I found it hard to rest/sleep back at my room.The music went on till around mid night.
Séjour de 1 nuit en août 2018

10/10 Excellent

James, Yonkers ny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stayed at lusaka
Séjour de 10 nuits en mai 2018