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Avis sur SpringHill Suites by Marriott East Rutherford Meadowlands/Carlstadt

3.5 out of 5
SpringHill Suites by Marriott East Rutherford Meadowlands/Carlstadt
192 PATERSON PLANK ROAD, Carlstadt, NJ

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 545 avis sur 833." "
Note des voyageurs de 8 (Bien), d’après 161 avis sur 833." "
Note des voyageurs de 6 (Satisfaisant), d’après 57 avis sur 833." "
Note des voyageurs de 4 (Médiocre), d’après 29 avis sur 833." "
Note des voyageurs de 2 (Horrible), d’après 41 avis sur 833." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

BEATRICE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Yacob

Moyen comme hotel
Séjour de 2 nuits en octobre 2023
Réponse de GM le 31 janv. 2024
Dear Yacob, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Michelle Cardona, GM

10/10 Excellent

Nancy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Industrial neighbourhood
Séjour de 2 nuits en novembre 2023
Réponse de GM le 30 nov. 2023
Dear Nancy, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Michelle Cardona General Manager

8/10 Bien

Nathalie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J'avais réservé cette hôtel pour pouvoir profiter de la piscine un peu, mais malheureusement elle n'était pas accessible pendant tout notre séjour en raison de la maintenance. L'hôtel est très bien, localisation, chambre et le petit déjeuner qui était excellent. Je le conseille fortement.
Séjour de 2 nuits en mars 2023
Réponse de GM le 13 mars 2023
Dear Nathalie, We are happy to hear that you had an enjoyable stay overall. I am sorry that the pool's closure for maintenance cast a negative light on your stay. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon as it would be our pleasure to welcome you back. Sincerely, Michelle Cardona General Manager

6/10 Satisfaisant

melanie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel et bien situé
L’hôtel est très propre et moderne, la chambre était spacieuse et bien organisée. Le service de chambre très bien. Les déjeuners étaient répétitifs et peu de choix. La mini piscine était hors d’usage durant le 5 jours sur place. Une machine d’entraînement sur 5 fonctionnait. Aucun verre de vin disponible dans l’établissement. Point très intéressant; il y a un arrêt de bus en face de l’hôtel qui amène directement à Time square (en 25min) A 2 min du centre d’achat (parc d’attraction et aquatique) Americain Dream
Séjour de 4 nuits en février 2023
Réponse de GM le 6 mars 2023
Dear melanie, We aim to impress, so I'm sorry that your visit was just okay. Your detailed comments, which highlight some of our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Michelle Cardona General Manager

10/10 Excellent

Guylaine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nous aurions apprécié avoir une navette pour aller au MetLife Stadium. Les options pour se rendre à un événement sont complexes
Séjour de 2 nuits en juin 2022
Réponse de GM le 9 juin 2022
Dear Guylaine, I am glad that our SpringHill Suites by Marriott East Rutherford Meadowlands/Carlstadt was able to provide you with a five-star experience. Thank you for your business and for taking the time to share your positive review. We hope to see you again in the future. Sincerely, Jackie Ciaccio General Manager

4/10 Médiocre

marie

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Dirty…. Bathroom sink leaked, toilet paper holder broken, hair on the bathroom floor, dirty floor. No safe. Alarm in room went off in middle of the night waking kids.
Séjour de 2 nuits en mai 2024

8/10 Bien

Balaji

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property to stay
Séjour de 2 nuits en mai 2024
Réponse de GM le 25 mai 2024
Dear Balaji, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay. We look forward to seeing you on a return trip. Best, Michelle Cardona, GM

2/10 Horrible

Michael

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Expedia sucks. They don’t wanna give me a refund cause I didn’t go to the place. They’re horrible. I will never use them ever again.
Séjour de 1 nuit en mai 2024
Réponse de GM le 25 mai 2024
Dear Michael, Thank you for writing. You booked an advance purchase rate, which offers a significant discount for reserving and paying for your room in advance. These sorts of reservations offer larger discounts in return for less flexibility and are non-refundable. I'm sorry for any confusion your advanced purchase reservations caused. We appreciate your feedback. Sincerely, Michelle Cardona, GM

10/10 Excellent

Elizabeth

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean, quiet and easy to get to. Would stay again.
Séjour de 1 nuit en mai 2024
Réponse de GM le 22 mai 2024
Dear Elizabeth, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff here at Springhill Suites, thank you for your business, and please come back soon. Best, Michelle Cardona, GM

10/10 Excellent

Nanette

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Excellent stay
Séjour de 1 nuit en mai 2024
Réponse de GM le 19 mai 2024
Dear Nanette, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Michelle Cardona, GM

10/10 Excellent

Muntasir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very close tothe American Dream Mall in NJ. I love the place and how clean it is. Everything was bright and fresh.
Séjour de 1 nuit en mai 2024
Réponse de GM le 19 mai 2024
Dear Muntasir, Thank you for sharing your review and recommendation. We're pleased to hear our clean updated hotel and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Michelle Cardona, GM

10/10 Excellent

Katherine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Location!
Séjour de 1 nuit en mai 2024
Réponse de GM le 16 mai 2024
Dear Katherine, Our location has impressed many travelers, so I am glad you found it exceptional. Our staff works hard to keep the hotel looking great and running smoothly so our location can take center stage. We appreciate you staying and recommending our hotel. Please come see us again soon! Best, Michelle Cardona, GM

10/10 Excellent

Deanna, Union

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was modern and clean. Loved the space of the room my boyfriend and I booked; relaxing night/stay
Séjour de 1 nuit en mai 2024
Réponse de GM le 14 mai 2024
Dear Deanna, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our modern hotel and spacious, clean rooms. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Michelle Cardona, GM

10/10 Excellent

Doris

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall it was just what needed Very satisfied
Séjour de 2 nuits en mai 2024
Réponse de GM le 12 mai 2024
Dear Doris, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Michelle Cardona, GM

10/10 Excellent

Nikkita

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All
Séjour de 1 nuit en mars 2024
Réponse de GM le 10 mai 2024
Dear Nikkita, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Michelle Cardona, GM

10/10 Excellent

Lorenny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean
Séjour de 1 nuit en mai 2024
Réponse de GM le 6 mai 2024
Dear Lorenny, All-around cleanliness is a significant focus for the entire staff here at the SpringHill Suites, so it is wonderful to hear that you noticed our efforts. Thank you for being our valued guest and sharing this feel-good review. We appreciate your support and look forward to hosting you again someday. Best, Michelle Cardona, GM

8/10 Bien

Kyla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

8/10 Bien

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very nice overall
Séjour de 1 nuit en avril 2024
Réponse de GM le 12 mai 2024
Dear Richard, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Michelle Cardona, GM

10/10 Excellent

Jp

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect if you’re visiting America dream mall
Séjour de 2 nuits en avril 2024
Réponse de GM le 1 mai 2024
Dear Jp, Thank you for taking the time to share your kind review. I’m glad you found our location convenient. We look forward to being your hotel of choice when visiting American Dream and appreciate your patronage. Best, Michelle Cardona, GM

2/10 Horrible

Oana

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
As soon as we got in the room, the sofa bed was full of hair and very dirty with particles of food and stains also when I pulled out the sofa bed was super dirty… very messy Also the room was very dusty everywhere… The door handle was very sticky and dirty Not what I was expecting at all Very disappointing
Séjour de 2 nuits en avril 2024
Réponse de GM le 30 avr. 2024
Dear Oana, I apologize for the frustration caused by our lapses in housekeeping. We pride ourselves in being a hotel that exceeds expectations during your stay. It is disappointing that we let you down in an area that typically doesn't get overlooked. I appreciate you sharing your review, as it allows us to monitor and improve the guest experience. Please consider a return visit for a stay in line with our standards. Sincerely, Michelle Cardona, GM

2/10 Horrible

shutao

Séjour de 2 nuits en avril 2024
Réponse de GM le 20 mai 2024
Dear shutao, I'm sorry you felt compelled to rate us poorly. We strive to provide every guest with an exceptional stay, but unfortunately, we have let you down. Thank you for being our valued guest and we hope to serve you on a return visit better. Sincerely, Michelle Cardona, GM

10/10 Excellent

THIAGO, Taunton

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place
Séjour de 2 nuits en avril 2024
Réponse de GM le 29 avr. 2024
Dear THIAGO, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Michelle Cardona, GM

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great.
Séjour de 4 nuits en mars 2024
Réponse de GM le 29 avr. 2024
Dear James, Thank you for taking the time to share a five-star review of your experience with us. We appreciate your support and look forward to serving you again. Best, Michelle Cardona, GM

10/10 Excellent

Karyn

Les points forts : Équipements
The proximity to The American Dream Mall is perfect. The rooms are a nice size and clean. The staff was super friendly and helpful. I would definitely recommend this hotel and I would stay here again.
Séjour de 1 nuit en avril 2024
Réponse de GM le 26 avr. 2024
Dear Karyn, Thank you for your kind comments. I am thrilled that you liked our clean, spacious rooms, friendly staff, and convenient location. The best compliment is a return stay! We appreciate your loyalty and look forward to seeing you again for your next trip to American Dream! Best, Robert Fagan, GM

10/10 Excellent

Jennifer, North Babylon

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This hotel is perfect if you are considering a trip to the American Dream mall or theme parks, just a 3-minute drive away. The hotel was wonderful, exceptionally clean, with beautifully appointed rooms, and the breakfast was delicious. We are definitely planning to return.
Séjour de 1 nuit en avril 2024
Réponse de GM le 27 avr. 2024
Dear Jennifer, That is what we like to hear! Thank you so much for your generous review and recommendations, more importantly, for being our valued guest. It was our pleasure to host you, and we look forward to seeing you when your travels bring you back to the area soon. Best, Michelle Cardona, GM

8/10 Bien

Ahisha

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de GM le 26 avr. 2024
Dear Ahisha, We strive to provide our guests with exceptional service that keeps them returning to our hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Robert Fagan, GM

10/10 Excellent

Maureen

Séjour de 2 nuits en avril 2024

2/10 Horrible

Brittny

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 2 nuits en avril 2024
Réponse de GM le 24 avr. 2024
Dear Brittny, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Michelle Cardona, GM

8/10 Bien

Heidi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay. Ran out of toilet paper in middle of night. Not enough towels left in room. Overall stay was great!
Séjour de 2 nuits en avril 2024
Réponse de GM le 22 avr. 2024
Dear Heidi, Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Carlstadt. Best, Michelle Cardona, GM

8/10 Bien

nelson, lincoln

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No places to walk to but overall a great stay
Séjour de 2 nuits en avril 2024
Réponse de GM le 22 avr. 2024
Dear nelson, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Michelle Cardona, GM

2/10 Horrible

Marin

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de GM le 23 avr. 2024
Dear Marin, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Michelle Cardona, GM

10/10 Excellent

Tatiana

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et équipements
The rooms are clean, updated and spacious. The kids loved the pool and i loved the gym & bed after. I also loved that it was close to everything. Will definitely come back again.
Séjour de 1 nuit en avril 2024
Réponse de GM le 22 avr. 2024
Dear Tatiana, Our team strives to provide a great experience. We thank you for writing a review, as your feedback is helpful in continuing to obtain this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Michelle Cardona, GM

8/10 Bien

Kimirah

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They did have a lot of teenagers in the hotel who were very loud at night outside of that it was a nice stay.
Séjour de 2 nuits en avril 2024
Réponse de GM le 21 avr. 2024
Dear Kimirah, My sincere apology that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all our guests of hotel etiquette in an effort to provide everyone with a quiet and comfortable stay. Your experience is not indicative of our norm, so I hope that you will consider a return visit. Again, on behalf of our entire team – I offer my apologies. Best, Michelle Cardona, GM

8/10 Bien

Shuntoria

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very pleasant stay
Séjour de 2 nuits en avril 2024
Réponse de GM le 20 avr. 2024
Dear Shuntoria, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Michelle Cardona, GM

10/10 Excellent

Latena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de GM le 20 avr. 2024
Dear Latena, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Michelle Cardona, GM

10/10 Excellent

Brianna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Functional rooms, clean, breakfast was good.
Séjour de 4 nuits en février 2024
Réponse de GM le 17 avr. 2024
Dear Brianna, It is fantastic to know that our well-designed rooms, crisp accommodations, and delicious breakfast options all contributed to a five-star experience. We appreciate your kind words and your patronage. Hosting you was a pleasure, and we hope to do so again soon. Best, Michelle Cardona, GM

10/10 Excellent

Melanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely accommodation
Séjour de 2 nuits en avril 2024
Réponse de GM le 16 avr. 2024
Dear Melanie, I am so pleased to hear you enjoyed your stay and our accommodations. We would love for you to visit us again! Best, Michelle Cardona, GM

10/10 Excellent

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place close to American Dream
Séjour de 2 nuits en avril 2024
Réponse de GM le 16 avr. 2024
Dear Nicole, I'm glad our location was convenient for your visit to American Dream. Thank you for choosing us, and I hope to see you again! Best, Michelle Cardona, GM

10/10 Excellent

Dongmei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de GM le 16 avr. 2024
Dear Dongmei, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Michelle Cardona, GM

10/10 Excellent

Calandra

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really liked the hotel very clean nice. The pool closes too early tho.
Séjour de 2 nuits en mars 2024
Réponse de GM le 12 avr. 2024
Dear Calandra, Offering clean accommodations is a core goal of the staff, so it is great to hear that we delivered. Your feedback, which provides some suggestions for improvement, is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Michelle Cardona, GM

4/10 Médiocre

joseline

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 2 nuits en avril 2024
Réponse de GM le 11 avr. 2024
Dear joseline, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Michelle Cardona, GM

10/10 Excellent

ESTHER

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was spacious and the decor was great
Séjour de 1 nuit en avril 2024
Réponse de GM le 9 avr. 2024
Dear ESTHER, We strive to provide beautiful and comfortable accommodations, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Michelle Cardona, GM

8/10 Bien

Joyashri

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our bathroom door was very stiff and very difficult to open or close. There was also not toiletries like toothpaste, lotion and shower cap available
Séjour de 2 nuits en avril 2024
Réponse de GM le 9 avr. 2024
Dear Joyashri, While it wasn't without some flaws, I am glad to see that your stay was pleasant overall. Thank you so much for taking the time to share this informative feedback with us so we have the opportunity to address it. We hope you will consider a return trip for a flawless experience next time. Best, Michelle Cardona, GM

6/10 Satisfaisant

Valencia

Séjour de 3 nuits en avril 2024
Réponse de GM le 29 avr. 2024
Dear Valencia, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Michelle Cardona, GM

10/10 Excellent

Danielle

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Briana

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
overall this property was very nice! The only suggestion would be offer more of a selection for the warm portion of breakfast. Not everyone eats pork and or beef.
Séjour de 2 nuits en mars 2024
Réponse de GM le 7 avr. 2024
Dear Briana, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, including recommendations for improvement to our breakfast options, are welcomed. We appreciate being a part of your trip! Best, Michelle Cardona, GM

10/10 Excellent

Wilmar

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Everything good
Séjour de 1 nuit en avril 2024
Réponse de GM le 6 avr. 2024
Dear Wilmar, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Michelle Cardona, GM

8/10 Bien

Chiquana, Columbus

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was good about this stay. I would only say the 2 negative things maybe 3 negative things that I did not like.....Is the water pressure was not strong. The pool was small and closed at 7... but I guess because it's by American dream water park they might expect you to go there instead of the pool. And then the other part that I did not like was the breakfast times closed too early (9). But other than that it was good. Great location for American Dream....i will however suggest you take ubers/lyfts everywhere. Saves you the hastle and time.
Séjour de 3 nuits en avril 2024
Réponse de GM le 5 avr. 2024
Dear Chiquana, We are happy to hear that the hotel's location was easy for your visit. I am sorry that other aspects of your stay, mainly water pressure and pool/breakfast hours, didn’t measure up. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon. Best, Michelle Cardona, GM

8/10 Bien

Danielle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was excellent besides the hotel pool was under maintenance for 2 of our 3 day stay.
Séjour de 3 nuits en avril 2024
Réponse de GM le 5 avr. 2024
Dear Danielle, Thank you for your kind review. We are thrilled that you enjoyed your stay overall. I'm sorry that we disappointed you by closing our pool for routine maintenance. We appreciated your patience. We value your patronage and hope to see you back for a flawless experience. Best, Michelle Cardona, GM