Chalets à Jasper

« This is a new property so it's very clean still. However the young lady who checked us in was not helpful at all. She literally watched me carrying stuff in and trying to figure out how to use the key (which in on the wall not on the door) and dropping things and offered no assistance. She then charged us $150 when we asked for towels. That $150 took talking to the manager and 6 days to get back. We were also charged the incidentals fee of $150. So with the two extra charges and the room fee our...

« 👍 »

« Very disappointed with the facilities. Traveling with 2 kids. Looking forward to going swimming with them and the pool was green. Bathroom in room had mold by tub one on baseboards »

« Room was extremely clean and comfortable »

« The tub was cracked and had chipped porcelain. The sink had cracks and the drain was broken so the water dripped onto the floor. There wasn’t a hairdryer like most hotels but they did give a bar of soap on the tub and sink. The room had wood floors they felt a little tacky when I walked. Definitely didn’t want to take my shoes off. The king bed was just a regular spring mattress. Kinda wish there was a fourth pillow since we only had three. There was a table and two chairs to sit at but would...

« This hotel has not been maintained. Everything is old, dirty and falling apart. The walls and doors in the room are even dirty. The walls are paper thin, all night I heard people above me and next to me walking around. If I wasn't so tired from driving I would've left and found somewhere else to stay. »

« Nice facility, well maintained, great breakfast, close to restaurants and shopping. Only issue was semi truck outside ran all night long making it difficult to sleep. This needs to be addressed. »

« Place was dated and dirty. Staff couldn’t have been nicer. »