Avis
8,6
Excellent
8,6/10
Propreté
8,6/10
Personnel et service
8,6/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
Voyage en famille
27 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2020
Réponse de Angga le 18 mars 2020
Dear Valued Guest,
Thank you for your feedback.
Your kind words will be shared with the Residence Manager. Receiving your feedback inspire us to continually improve our service delivery.
Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences
Yours sincerely,
Angga Wijaya
6/10 Satisfaisant
JEAN MARIE
22 févr. 2018
Les points forts : Propreté
Bien situé et calme
JEAN MARIE
Réponse de lulu le 25 févr. 2018
Cher JEAN MARIE,
Merci beaucoup pour vos commentaires.
Nous avons été ravis d'apprendre que, en général, nous avons apprécié votre séjour avec notre emplacement stratégique.
Encore une fois, merci pour votre précieux patronage. De nous tous à Ascott Jakarta, nous sommes impatients de vous accueillir à nouveau dans l'une de nos résidences avec services.
Avec mes meilleures salutations,
Fadlun Jawas
Gestionnaire de service client
10/10 Excellent
Voyageur vérifié
21 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice hotel
Voyageur vérifié
Séjour de 4 nuits en octobre 2017
Réponse de lulu le 23 oct. 2017
Dear Anonymous,
Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We are so pleased to hear that you thoroughly enjoyed your stay.
certainly sounds like our strategic location, our staffs with excellent customer service and security make your stay such an enjoyable one.
Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences.
Kind regards,
Fadlun Jawas
Guest Service Manager
10/10 Excellent
Jinuk
Voyage d’affaires
21 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jinuk
Séjour de 3 nuits en mai 2024
Réponse de Sherwin le 22 mai 2024
Dear Jinuk,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Monita
Voyage en famille
15 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Monita
Séjour de 3 nuits en mai 2024
Réponse de Sherwin le 16 mai 2024
Dear Monita,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Paul
Voyage d’affaires
11 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en mai 2024
Réponse de Sherwin le 14 mai 2024
Dear Paul,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Lina
Voyage d’affaires
29 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lina
Séjour de 2 nuits en avril 2024
Réponse de Sherwin le 30 avr. 2024
Dear Lina,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Yukako
25 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Yukako
Séjour de 3 nuits en avril 2024
Réponse de Sherwin le 30 avr. 2024
Dear Yukako,Thank you so much for your kind rating given.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Muhammad Awalludin
Voyage en groupe
23 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Muhammad Awalludin
Séjour de 6 nuits en avril 2024
Réponse de Sherwin le 25 avr. 2024
Dear Muhammad Awalludin,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Indrawati
9 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Indrawati
Séjour de 7 nuits en avril 2024
Réponse de Sherwin le 16 avr. 2024
Dear Indrawati,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Lindsey
Voyage en couple
8 avr. 2024
Les points forts : Propreté et équipements
Lindsey
Séjour de 7 nuits en mars 2024
Réponse de Sherwin le 16 avr. 2024
Dear Lindsey,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
WIDYA
5 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
WIDYA
Séjour de 6 nuits en mars 2024
Réponse de Sherwin le 16 avr. 2024
Dear Widya,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
SHUTARO
23 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
SHUTARO
Séjour de 1 nuit en février 2024
Réponse de Sherwin le 24 févr. 2024
Dear SHUTARO,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Norhisam
Voyage en famille
11 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Norhisam
Séjour de 2 nuits en février 2024
Réponse de Sherwin le 13 févr. 2024
Dear Norhisam,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Juliyanti, Glastonbury
6 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Juliyanti
Séjour de 3 nuits en janvier 2024
Réponse de Sherwin le 9 févr. 2024
Dear Juliyanti,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
youngju
Voyage d’affaires
23 janv. 2024
Les points forts : Propreté et confort de la chambre
youngju
Séjour de 4 nuits en janvier 2024
Réponse de Sherwin le 27 janv. 2024
Dear Youngju,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Vivianti
11 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Vivianti
Réponse de Sherwin le 13 janv. 2024
Dear Vivianti,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Normala
Voyage en groupe
5 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Normala
Séjour de 3 nuits en décembre 2023
Réponse de Sherwin le 13 janv. 2024
Dear Normala,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
amatoi
1 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
amatoi
Séjour de 1 nuit en décembre 2023
Réponse de Sherwin le 4 janv. 2024
Dear Amatoi,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
mohammed
Voyage en famille
31 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
mohammed
Séjour de 6 nuits en décembre 2023
Réponse de Sherwin le 3 janv. 2024
Dear Mohammed,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
6/10 Satisfaisant
Mohammed
Voyage en famille
31 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mohammed
Séjour de 6 nuits en décembre 2023
Réponse de Sherwin le 3 janv. 2024
Dear Mohammed,Thank you so much for your kind review and we will share your feedback to the team.We sincerely apologize for the inconvenience in regards to your breakfast experience, we have shared your feedback to the Restaurant which is a 3rd Party Vendor for future improvements.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Angelmay
16 déc. 2023
Angelmay
Séjour de 2 nuits en décembre 2023
Réponse de Sherwin le 13 janv. 2024
Dear Angelmay,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
DR KALIISVARAN RAJA
Voyage en famille avec de jeunes enfants
16 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
DR KALIISVARAN RAJA
Séjour de 2 nuits en décembre 2023
Réponse de Sherwin le 19 déc. 2023
Dear DR KALIISVARAN RAJA,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Calvin
13 déc. 2023
Calvin
Séjour de 3 nuits en décembre 2023
Réponse de Sherwin le 19 déc. 2023
Dear Calvin,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Joel
29 nov. 2023
Joel
Séjour de 6 nuits en novembre 2023
Réponse de Sherwin le 20 déc. 2023
Dear Joel,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Patrick
Voyage en famille avec de jeunes enfants
27 nov. 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Patrick
Séjour de 5 nuits en novembre 2023
Réponse de Sherwin le 28 nov. 2023
Dear Patrick,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Vivianti
23 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Vivianti
Séjour de 6 nuits en novembre 2023
Réponse de Sherwin le 25 nov. 2023
Dear Vivianti,Thank you for taking the time to share your stay experience at Ascott Jakarta. We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback.We look forward to welcoming you back to Ascott JakartaKind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Yee Wei
22 nov. 2023
Yee Wei
Séjour de 1 nuit en novembre 2023
Réponse de Sherwin le 25 nov. 2023
Dear Yee Wei,Thank you for taking the time to share your stay experience at Ascott Jakarta. We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback.We look forward to welcoming you back to Ascott JakartaKind regards,Sherwin Supriadi HaryosoGuest Service Manager
6/10 Satisfaisant
Amanda
Voyage d’affaires
21 nov. 2023
Les points forts : Propreté et confort de la chambre
Amanda
Séjour de 3 nuits en novembre 2023
Réponse de Sherwin le 21 nov. 2023
Dear Amanda,Thank you so much for your kind review and we will share your feedback to the team.We sincerely apologize for the Internet and TV cable issue on Saturday, there was a short circuit and the First Media cable optic cable at Thamrin Area was severely Burnt and it took time for them to rectify the issue.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Noor Azlan
Voyage en groupe
20 nov. 2023
Les points forts : Propreté et confort de la chambre
Noor Azlan
Séjour de 2 nuits en novembre 2023
Réponse de Sherwin le 21 nov. 2023
Dear Noor Azlan,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Halim
Voyage en famille avec de jeunes enfants
19 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Halim
Séjour de 2 nuits en novembre 2023
Réponse de Sherwin le 21 nov. 2023
Dear Halim,Thank you so much for your kind review and we will share your feedback to the team.We sincerely apologize in regards of the internet disruption, there was a short circuit and fiber optic cable burnt at Thamrin Area hence the Internet and TV Cable (First Media) was down.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
MOHAMMED ALI
18 nov. 2023
MOHAMMED ALI
Séjour de 3 nuits en novembre 2023
Réponse de Sherwin le 21 nov. 2023
Dear Mohammed Ali,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Mastura
Voyage en groupe
18 nov. 2023
Les points forts : Propreté
Mastura
Séjour de 2 nuits en novembre 2023
Réponse de Sherwin le 21 nov. 2023
Dear Mastura,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Voyageur vérifié
Voyage d’affaires
12 nov. 2023
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en novembre 2023
Réponse de Sherwin le 14 nov. 2023
Dear Anonymous,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
JUNICHI
12 nov. 2023
JUNICHI
Séjour de 6 nuits en novembre 2023
Réponse de Sherwin le 14 nov. 2023
Dear JUNICHI,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Evy
Voyage en famille
12 nov. 2023
Les points forts : Propreté et confort de la chambre
Great location, amenities and staff
Evy
Séjour de 2 nuits en novembre 2023
Réponse de Sherwin le 14 nov. 2023
Dear Evy,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
SHAHRIN
7 nov. 2023
SHAHRIN
Séjour de 1 nuit en novembre 2023
Réponse de Sherwin le 14 nov. 2023
Dear SHAHRIN,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Ayaka
20 oct. 2023
Ayaka
Séjour de 3 nuits en octobre 2023
Réponse de Sherwin le 14 nov. 2023
Dear Ayaka,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
HIROE
13 oct. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
HIROE
Séjour de 3 nuits en octobre 2023
Réponse de Sherwin le 14 nov. 2023
Dear HIROE,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Ganbat
9 oct. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Ganbat
Séjour de 21 nuits en septembre 2023
Réponse de Sherwin le 14 nov. 2023
Dear Ganbat,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Fengky
4 oct. 2023
Fengky
Séjour de 2 nuits en octobre 2023
Réponse de Sherwin le 14 nov. 2023
Dear Fengky,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Indrajati
Voyage en famille
3 oct. 2023
Les points forts : Propreté et confort de la chambre
Indrajati
Séjour de 13 nuits en septembre 2023
Réponse de Sherwin le 14 nov. 2023
Dear Indrajati,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Dr. Elaine
29 sept. 2023
Dr. Elaine
Séjour de 3 nuits en septembre 2023
Réponse de Sherwin le 14 nov. 2023
Dear Dr. Elaine,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Simon
14 sept. 2023
Simon
Séjour de 4 nuits en septembre 2023
Réponse de Sherwin le 14 nov. 2023
Dear Simon,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
8/10 Bien
Federico
7 sept. 2023
Federico
Séjour de 1 nuit en septembre 2023
Réponse de Sherwin le 14 nov. 2023
Dear Federico,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
31 août 2023
Les points faibles : Confort de la chambre
Old and not the cleanest
Voyageur vérifié
Séjour de 5 nuits en août 2023
Réponse de Sherwin le 19 sept. 2023
Dear Valued Guest,Thank you so much for taking all the time to write a review about your recent stay at Ascott Jakarta.Please do accept our sincere apologies in regards of the stay experiences that did not meet your expectations. Rest assure we have shared your feedback to all related Departments to ensure this will not re-occur in the future.We do hope that we can regain your trust and look forward to welcoming you back to Ascott Jakarta in the future.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
KANG JIN
28 août 2023
KANG JIN
Séjour de 2 nuits en août 2023
Réponse de Sherwin le 19 sept. 2023
Dear Kang Jin,Thank you for taking the time to share your stay experience at Ascott Jakarta. We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback.We look forward to welcoming you back to Ascott JakartaKind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Edward, Sydney
Voyage en couple
25 août 2023
Les points forts : Équipements
Edward
Séjour de 3 nuits en août 2023
Réponse de Sherwin le 19 sept. 2023
Dear Edward,Thank you for taking the time to share your stay experience at Ascott Jakarta. We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback.We look forward to welcoming you back to Ascott JakartaKind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Anthony, Singapore
24 août 2023
Les points forts : Propreté
Anthony
Séjour de 2 nuits en août 2023
Réponse de Sherwin le 19 sept. 2023
Dear Anthony,Thank you for taking the time to share your stay experience at Ascott Jakarta. We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback.We look forward to welcoming you back to Ascott JakartaKind regards,Sherwin Supriadi HaryosoGuest Service Manager
10/10 Excellent
Indrawati
Voyage en couple
14 août 2023
Les points forts : Propreté et équipements
Indrawati
Séjour de 10 nuits en août 2023
Réponse de Sherwin le 19 sept. 2023
Dear Indrawati,Thank you for taking the time to share your stay experience at Ascott Jakarta. We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback.We look forward to welcoming you back to Ascott JakartaKind regards,Sherwin Supriadi HaryosoGuest Service Manager