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Avis sur Hotel Ratnawali

3 out of 5
Hotel Ratnawali
New Colony, Near Panch batti, M.I.Road, Jaipur, Rajasthan

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 23 avis sur 72." "
Note des voyageurs de 8 (Bien), d’après 31 avis sur 72." "
Note des voyageurs de 6 (Satisfaisant), d’après 12 avis sur 72." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 72." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 72." "

8,2/10

Propreté

8,2/10

Personnel et service

8,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien mais c'est Jaipur
Bon hôtel propre bon service matelas un peu dur mais il faut aimer Jaipur personnellement je n'ai pas aimé cette ville vendeur un peu trop insistant et chaleur étouffante a cette periode
Séjour de 4 nuits en mars 2018
Réponse de Aseem le 28 avr. 2018
Dear Sir, We are thankful for your valuable feedback. We look forward to welcome you again.

10/10 Excellent

john, Monaco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Hotel très propre, chambres neuves et couts dérisoires. Y aller à tout prix.

8/10 Bien

Laurie, Wavre, Belgique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Ratnawali à Jaipur proche de la ville rose
Je vous recommande cet hotel, le service est super. Le personnel est toujours à votre écoute et à votre disponibilité. Endroit très propre. L'hotel est très bien situé, il est possible de se rendre à pied à la "ville rose".

10/10 Excellent

BALDEV

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was safe and quiet. Staff was very friendly.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Rishan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is decorated very well. The room and bathroom was spacious and clean. There is a terrace area on the 4th floor and the onsite restaurant is where an extensive and very tasty buffet breakfast is served. The restaurant is vegetarian and does not serve eggs but with all the other tasty options this would not be missed. The service by the staff is excellent too.
Séjour de 1 nuit en février 2024

10/10 Excellent

Rishan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024

8/10 Bien

Sunny

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our family of 5 stayed here for 2 nights. It is a quaint place with old time vibes. We checked in very late at night but the check in process was smooth. The staff brought out luggage to the room. The hotel is in a good location and very close to Hawa Mahal. The two gentleman at the front desk was very polite and helpful. The attached veg restaurant had very good food. The breakfast buffet had lots of options. If you want to stay in a hotel different from the usual hotels then this is the place I have deducted one star as the travel desk guy took advantage of us. We were not getting a Uber in time to go to the station. The travel guy said he can arrange a taxi but he quoted a price 4 times the cost of the Uber XL amount. Since I was in a hurry I had to go for it. With the dollar conversion it was not a big deal for me. But it’s a question of ethics. You can quote extra but not an exorbitant amount to fleece customers. That was my only bad experience in the hotel
Séjour de 2 nuits en janvier 2024

8/10 Bien

ØYVIND

Good stay.
Séjour de 3 nuits en novembre 2023

8/10 Bien

ØYVIND

Les points forts : Propreté et personnel et service
Perfect location Pink City
Ok hotel. Perfect location nearby Pink City
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Andreas

Les points forts : Personnel et service et confort de la chambre
Great base for exploring Jaipur!
Good location, good bed, nice and helpful staff and overall good standard of hotel considering it is in Jaipur in India. The breakfast was not great though, but the food for dinner was excellent and with a very nice rooftop terrace.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Marcos Paulo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super perto do taj mahal, quarto confortável, apenas acho que precisa de mais opções de café ocidental. Porém atendimento ótimo...
Séjour de 2 nuits en janvier 2020
Réponse de Manager le 6 févr. 2020
We are thankful to your stay and your kind words of appreciation. Your feedback shall inspire our team to put in their best efforts for a comfortable stay of our guests.

6/10 Satisfaisant

Arvind

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel in Jaipur
Chose this hotel partly because it was all vegetarian. Breakfast was phenomenal. And the one night we had dinner there was great as well. Overall a nice and clean hotel with friendly staff. Two gripes: One, the shower wasn’t fully enclosed resulting in the entire bathroom floor getting wet after a shower. Two, the hot water didn’t work properly and we had to keep complaining about it.
Séjour de 2 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
자이푸르에서 최고호텔
너무 좋은호텔 인도 한달 여행중 최고로 안락하고 깨끗하고 스탭들 최고 친절 아침식사 최고로 엄청 맛있음 위치도 좋아요 모든것이 최고였든 호텔이었어요
Séjour de 2 nuits en décembre 2019
Réponse de Manager, Hotel Ratnawali, Jaipur le 18 janv. 2020
It's our pleasure to know about your comfortable stay. Your kind words of appreciation certainly inspires us perform better. Thanks once again and look forward to see you again.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short and sweet stay!
My husband, toddler, and I stayed for 2 nights in October 2019. The hotel is nice and clean. The air conditioner worked very well as did the wifi. The food in the cafe was really good. Breakfast was nice as well but the options are limited. Shower was nice and hot. The hotel location is pretty good too. There was also free parking. No complaints...and an awesome price. I was hesitant at first but staying here worked out well. We are a Canadian family.
Séjour de 2 nuits en octobre 2019
Réponse de Aseem le 15 oct. 2019
Dear Guest, We appreciate your kind feedback. Its our pleasure to know that you and your family had a comfortable stay. We look forward to welcome you again.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2019
Réponse de Aseem le 2 mars 2019
Dear Guest, We are thankful to you for your valuable feedback. It was indeed a pleasure serving you and look forward to host you again.

8/10 Bien

Sandy, New Delhi, India

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cordial & Courteous reception & staff, I had a good experience. Food was scrumptious. I recommend to stay at this hotel because of its prime location & sight-seeing tourist destination not far away... 👍
Séjour de 2 nuits en décembre 2018
Réponse de Manager le 13 déc. 2018
Dear Sir, Greetings from Ratnawali, Jaipur!!!!. We are thankful to you for your stay at Ratnawali and appreciate your kind feedback. It shall inspire the entire team to work harder for the best customer experience at Ratnawali. We look forward to welcome you again.

8/10 Bien

Derwin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2018

6/10 Satisfaisant

Carole, Ottawa

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very decent hotel close to the Pink City
We enjoyed staying in this hotel close to all the main tourist attractions of Jaipur, Pink City, Jantar Mantar and Hala Mahal. All easily within walking distance....staff were friendly and helpful as we were travelling with our bicylcles and they were able to accomodate storing them in their dining hall without a fuss.
Séjour de 2 nuits en mars 2018
Réponse de ASEEM le 28 avr. 2018
Dear Mr. Carole, Greetings from Ratnawali, Jaipur!!!! We are happy to know that you had a comfortable stay with us. We would also like to thank you for your valuable feedback. We look forward to welcome you again.

10/10 Excellent

Nitin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and small hotel
Staff was very helpful. Overall very good experience staying there. Will definitely recommend this hotel.
Séjour de 1 nuit en février 2018

8/10 Bien

Kalyani

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good clean hotel
Excellent service!! The staff is extremely friendly and helpful
Réponse de Richa le 20 mars 2017
Dear Guest, Greetings from Ratnawali, Jaipur!!! We are thankful for your valuable feedback. It is our pleasure to know that you had a comfortable stay with us. We look forward to serve you again.

4/10 Médiocre

SA

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
古ぼけていて難点が多く割高感のあるホテル
4階の部屋に泊まったのですが、シャワーのお湯の水圧がほとんどゼロに近いレベルでした。Wifiもなぜかパスワードが8時間制限で、いちいち貰いに行かないといけません。部屋も、いちおう清潔ですが、なんか殺風景でところどころ古ぼけており、とても中級ホテルとは思えません。なぜか部屋からフロントに電話する番号がどこにも書いてないのも困りました。部屋の呼び鈴が異常にうるさくて鳴らされるたびに飛び上がってしまうなど、全体的に難が多いです。

6/10 Satisfaisant

Martin

Les points faibles : Personnel et service et confort de la chambre
Overpriced hotel, heater in room did not function.
This hotel is overpriced for the quality you receive. On my first night I was placed in an expensive room that had two problems: 1) the bed had only one under sheet, which meant that my feet were directly in contact with the mattress, which itself was soiled; 2) an electric current could be felt from the metal fixtures in the shower, which is very dangerous. The following morning I asked to be moved to a different room. This room also had problems, the main one being that the heater did not work in the room. When I mentioned this to the front desk clerk I was told that it was a cold year in India. I replied that I had lived and traveled extensively in India for more than five years, that this year (2016-2017) was not colder than any other I had experienced, and that for the price I was paying for the room it should have a functioning heater. On a good note, for other travelers considering this hotel, there is a moderately good vegetarian restaurant in the hotel and the breakfast selection is adequate. The staff at the hotel are also very friendly. My primary complaint is that the hotel is overpriced and that the heater in the room should function, which it did not.

10/10 Excellent

Abid M, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hilton of Jaipur
Overall a great hotel. Staff were very polite and friendly and accomdatd every need. Good customer service as things were sorted out quickly and would definitely come again
Réponse de General Manager le 20 sept. 2016
Dear Mr .Abid, Greetings!!! We are thankful to your stay and your words of appreciation. We are pleased to know that you had a comfortable stay with us and the staff service meeting your expectations. We look forward to serve you again.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable stay and good neighborhood
This hotel is in a really convenient location. It's a little outdated, but good quality for the price. Food at the restaurant on location is excellent! Staff is helpful, but also gave me some wrong info about timing/location of certain things... so double check their advice!

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Aanrader
Personeel was super!!!

10/10 Excellent

somu

Les points forts : Propreté, personnel et service, confort de la chambre
excellent hotel and staff
Hotel was very nice and clean.Staff is excellent.food is very tasty and not spicy.kids really enjoyed the stay.

8/10 Bien

andreaa, Hamburg

Les points forts : Personnel et service
Sehr zuvzuvorkommendes Personal im Standard otel
Hotel relativ zentral in jaipur. Sas Personal ist sehr freundlich. Die Kellner können allerdings wenig englisch . etwa knappe 3 europäische sterne.

4/10 Médiocre

Flavio, São Paulo

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Apenas ok.
Hotel ok, nada mais que isso. Muito barulhento e com serviços de quarto pouco atrativos. O lugar do hotel também não é dos melhores. Procure mais um pouco que você achará coisa melhor.
Réponse de Aseem le 2 mai 2015
Prezado cliente , Valorizamos o seu feedback e peço desculpas pelo inconveniente que possa ter sido causado a você . Estamos um pouco confuso sobre a barulheira que você mencionou aqui. Estávamos totalmente inconscientes deste inconveniente que você enfrentou durante a sua estadia . Se você tivesse trazido isso para o nosso aviso , poderíamos ter visto sobre o assunto. A única razão por trás disso que poderíamos agora acho que é o grupo que o check-in no final da noite poderia ter criado um pouco de barulho , enquanto eles estavam check-in. Mais uma vez, peço desculpas pelo inconveniente causado a você e assegurar-lhe o melhor dos nossos serviços .

8/10 Bien

tarun, gurgaon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hitel, close to market
Nice hotel, very close to MI road and ganesh market is nearby. Basic facilities available. Wifi doesnt work in corner rooms. Food is great.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good experience with hotel
Spacious room. The staircase was little bit crampy. Nice restaurant with breakfast service. Courteous staff. Reasonable rates for family.

10/10 Excellent

Pravachan, London, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Hotel to stay in Jaipur
The rooms were very specious and best for Big Family and staff were very friendly. Food was very nice. we love staying in this Hotel.

6/10 Satisfaisant

beanboy, usa

Les points faibles : Personnel et service
good location, spotty service
The location is excellent off of MI road, and our room was large and spacious. However, we had problems with the toilet and brought it to the attention of the hotel management, and they did nothing to repair it causing inconvenience to us. This is a budget hotel, and amenities are not that much. However, it was very reasonably priced, and the morning breakfast included in the Price was excellent

6/10 Satisfaisant

Voyageur vérifié

泊まれば特に気にならない。
値段が安いので、すごい期待はしてはいけないかもです。でも、朝食の焼きたてのドーサがとっても美味しかったし、泊まってしまえば翌朝には慣れてます。

4/10 Médiocre

Vinay, Bangalore

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not very good, lots of work under progress
The hotel seems to be undergoing significant maintenance and that has caused lots of disturbance. The rooms are not clean and food is just average quality. There is no parking available and one has to park on street. I found people manning the reception after hours incompetent and rude.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Verbouwing
Als de verbouwing afgerond is zal het wel een redelijke plek zijn om kort te verblijven. Wij hadden meer de indruk dat we in een bouwput zaten

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Satoshi, Japan

Les points forts : Personnel et service
好立地で観光に便利。
部屋、設備について３つ星ホテルなだけあって、特に不満はない。また、近くにラッシー屋、レストラン、マクドナルド、ケンタッキー等があり便利。なお、観光名所の風の宮殿にも距離はあるが歩いても行ける。一人歩きが好きな男性向けです。ちょっと距離があるので暑い時はリキシャーに乗ったほうが良いです。

4/10 Médiocre

Traveller1, Delhi

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Poor experience
Horrible hotel. Air conditioners not working. Bathrooms in poor condition. Highly avoidable.

8/10 Bien

ibs, uk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great service
Location was great, off the noisy busy road but only 5 mins walk away from several nice eating places. Taxis were easy to get for tours. Breakfast was limited but nice. Was very clean and tidy. The free wifi was good but had to get new password after every 4hr use which can be annoying. The lift smelt off grease. Overall would stay again.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
整體品質中等
服務人員很親切，但早餐糟透了，晚間櫃檯男性接待員態度不佳，要求多肥皂(因為洗衣是真的用完了)結果被擺臭臉。另外地點便利，吃東西算方便，附近有麥當勞和達美楽，離景點很近是一大優勢!

8/10 Bien

ソラクモ

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ショッピングめぐりに便利
スタッフが親切で、とってもフレンドリーでした。 英語が苦手なのに、一生懸命に理解しようと快く対応してくれました。。

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
This is a great hotel in a great location - close to the sights and with some great restauants nearby - particularly try Niros. The staff were friendly and very helpful with all the questions I had.

6/10 Satisfaisant

Ash, Japan

Les points forts : Confort de la chambre
The room was clean. No ants. The towels felt gross but the sheets were clean. The room and bed was too small for three people however.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

8/10 Bien

Scott, Bangalore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Quality Hotel
Hotel was very nice, located close to major shopping area. It's a short ride to the tourist attractions. Rooms are nice, with comfortable beds.

8/10 Bien

Kaustubh Soundankar

Les points forts : Propreté, personnel et service, confort de la chambre
Good Experience
Complete family hotel but improvement is required in case of car renting service. Hotel give us car for sightseen ( Ajmer & Pushkar) which A/c not working.After complaint drvier little bit start A/c at return travel. But hotel charge full A/c Payment.

8/10 Bien

kate

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Sami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for the price
Location is good if you want to stay in the city centre. The hotel is located in a quiet street so the street noise is not too bad. Overall experience, good value for the price of the hotel.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service