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Avis sur Country Inn & Suites by Radisson, Jacksonville, FL

3 out of 5
Country Inn & Suites by Radisson, Jacksonville, FL
5945 Youngerman Cir E, Jacksonville, FL

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 506 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 302 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 103 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 52 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 38 avis sur 1001." "

8,6/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Bruno

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good
Séjour de 1 nuit en juillet 2023
Réponse de staff le 3 août 2023
Thank you for taing the time out to share this.

6/10 Satisfaisant

Yves

Séjour de 1 nuit en mars 2023
Réponse de Pallavi le 7 mars 2023
Thanks for staying with us and appreciate your feedback!

8/10 Bien

Jacques

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Le confort du lit. Fffffffffff fffffffff. Vvvvvvvvvvvv
Séjour de 1 nuit en janvier 2019
Réponse de Hadley le 9 janv. 2019
Hou la la! Merci pour le grand compliment! Nous sommes heureux que vous ayez passé une bonne nuit de sommeil pendant que vous étiez avec nous! Nous espérons vous voir lorsque les vacances vous ramèneront dans notre région! Sincerely, Hadley Grams

10/10 Excellent

Monique, Montréal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This place was very clean and the receptionist was very friendly
Séjour de 1 nuit en octobre 2018
Réponse de Tiki B. le 6 nov. 2018
Dear Monique, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our clean hotel and friendly front desk agent. We look forward to your next stay.

8/10 Bien

Serge

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bonne arrêt et petit déjeuner vais revenir sûremen
Séjour de 1 nuit en juillet 2018
Réponse de Kellogg le 26 août 2018
Dear A Traveller, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our breakfast. We look forward to your next stay.

6/10 Satisfaisant

Linda

Voyage en couple
Les points forts : Personnel et service
Area wasn’t very nice & felt unsafe when a message on the door said to always use the deadbolt, lock away valuables. Staff were extremely pleasant & helpful. Room seemed clean enough although a bit dingy.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Rodney

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was terrific! I don’t think I’ve ever stayed at a place with more friendly staff!
Séjour de 1 nuit en mai 2024

8/10 Bien

Millie

Séjour de 1 nuit en avril 2024
Réponse de Pallavi le 26 avr. 2024
Thank you for staying at Country Inn & Suites by Radisson, Jacksonville, FL - FLC18. We hope to continue to provide great experiences for you. We sincerely appreciate your feedback!!

8/10 Bien

aaron

Voyage en famille
Les points forts : Équipements
Small television and the sink was broken
Séjour de 1 nuit en avril 2024
Réponse de Pallavi le 22 avr. 2024
Apology for the experience you had with us. I have informed the staff with your concerns and we are working hard to take the steps of providing a more pleasurable stay for our guest.

10/10 Excellent

Jazmin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en avril 2024
Réponse de Pallavi le 15 avr. 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 Satisfaisant

SHARON

Séjour de 1 nuit en avril 2024
Réponse de Pallavi le 4 mai 2024
Thank you for staying at Country Inn & Suites by Radisson, Jacksonville, FL - FLC18. We hope to continue to provide great experiences for you. We sincerely appreciate your feedback!!

6/10 Satisfaisant

Raymond

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et équipements
The property was ok. Staff was nice and helpful! When we got to the room the door cracked open with inside security latch so that was a little concerning. Some of the towels weren’t white but others were. The sink was chipped in the bowl and then we turned on the TV the screen was going out and blacked out bars. There were crumbs at the edge of the bed on the floor.
Séjour de 1 nuit en avril 2024
Réponse de Pallavi le 8 avr. 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excellent

richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and friendly
Séjour de 1 nuit en avril 2024
Réponse de Pallavi le 4 avr. 2024
Thank you for staying with us and appreciate your feedback!!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great customer service
Séjour de 1 nuit en mars 2024
Réponse de Pallavi le 29 mars 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Jacksonville, FL - JVLL. We sincerely appreciate your feedback and are happy to hear you had a great experience with us

8/10 Bien

Cindy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They had a fabulous breakfast buffet, with lots of choices.
Séjour de 1 nuit en mars 2024
Réponse de Kellogg le 26 mars 2024
Cindy, Thank you for taking the time to share with all about your stay here at Countryinn & Suites.

6/10 Satisfaisant

Darlene

Voyage en famille
Place was in a bad neighborhood hotel next-door was disgusting
Séjour de 2 nuits en mars 2024
Réponse de Pallavi le 23 mars 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excellent

Mya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very respectful front desk representative.
Séjour de 1 nuit en mars 2024
Réponse de Pallavi le 14 mars 2024
Thank you for staying at Country Inn & Suites by Radisson, Jacksonville, FL - FLC18. We hope to continue to provide great experiences for you. We sincerely appreciate your feedback!!

8/10 Bien

David

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Pallavi le 10 mars 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Bien

Robert A, Tallahassee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just fine
Séjour de 2 nuits en mars 2024
Réponse de Pallavi le 5 mars 2024
Thank you for staying at Country Inn & Suites by Radisson, Jacksonville, FL - FLC18. We hope to continue to provide great experiences for you. We sincerely appreciate your feedback!!

10/10 Excellent

Stacy

Séjour de 2 nuits en mars 2024
Réponse de Pallavi le 23 mars 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Bien

Danny

Séjour de 4 nuits en février 2024
Réponse de Pallavi le 21 mars 2024
Thank you for staying at Country Inn & Suites by Radisson, Jacksonville, FL - FLC18. We hope to continue to provide great experiences for you. We sincerely appreciate your feedback!!

6/10 Satisfaisant

Leanne

Voyage en famille
Les points forts : Équipements
Les points faibles : Infrastructures et conditions de l’hébergement
From the outside it looks brand new and beautiful but on the inside it is different. It smells like it has been a smoked in facility that is trying to mask the smell with cleaning products. The plug in on one wall doesn’t hold the charger. It keeps falling out. The fan in the living room area where the couch is is shaking and squeaking. The bed was comfortable and clean.
Séjour de 1 nuit en février 2024
Réponse de Pallavi le 24 févr. 2024
Apology for the experience you had with us. I have informed the staff with your concerns and we are working hard to take the steps of providing a more pleasurable stay for our guest.

6/10 Satisfaisant

Katrine Wagner

Les points forts : Confort de la chambre
Ok oplevelse
Alt i alt en ok oplevelse. Morgenmaden er ok. Det er hvad du betaler for. Personalet er flinke nok, men hende der checket os ind virkede lidt ligeglad. Stort værelse, ok rengøring, men mug på vinduet, så værelset kunne godt være ret fugtigt.
Séjour de 3 nuits en février 2024
Réponse de Pallavi le 22 févr. 2024
Thank you for staying with us and appreciate your feedback!

10/10 Excellent

Tarane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They are workng hard to make the guests feel welcome and comfortable.
Séjour de 1 nuit en février 2024
Réponse de PALLAVI le 14 févr. 2024
Thank you for your feedback and we appreciate your business.

8/10 Bien

Caleb

Séjour de 1 nuit en février 2024
Réponse de Pallavi le 21 mars 2024
Thank you for staying at Country Inn & Suites by Radisson, Jacksonville, FL - FLC18. We hope to continue to provide great experiences for you. We sincerely appreciate your feedback!!

10/10 Excellent

James

Séjour de 1 nuit en janvier 2024
Réponse de Pallavi le 21 mars 2024
Thank you for staying at Country Inn & Suites by Radisson, Jacksonville, FL - FLC18. We hope to continue to provide great experiences for you. We sincerely appreciate your feedback!!

10/10 Excellent

Ramon, Harlem

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is old but well worth the money we paid. Our bed was very comfortable.
Séjour de 1 nuit en janvier 2024
Réponse de Pallavi le 21 janv. 2024
Thank you for staying with us and appreciate your feedback!!

10/10 Excellent

Carlos

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was great and the customer service was nice as well also the breakfast bar was awesome.
Séjour de 1 nuit en janvier 2024
Réponse de Pallavi le 19 janv. 2024
Thank you for staying with us and appreciate your feedback!!

10/10 Excellent

Marcelo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Pallavi le 16 janv. 2024
Thank you for staying with us and appreciate your feedback!

4/10 Médiocre

Christine

Voyage en couple
The carpet was filthy and torn in places. The air vent was full of dust. The room had a funky smell. Would NOT recommend.
Séjour de 1 nuit en janvier 2024
Réponse de pallavi le 14 janv. 2024
Very sorry for the experience you had with us. I have informed the staff with your concerns and we are working hard to take the steps of providing a more pleasurable stay for our guest. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 Satisfaisant

wilmer

Séjour de 1 nuit en janvier 2024
Réponse de PALLAVI PATEL le 13 janv. 2024
Thank you for staying at Country Inn & Suites by Radisson, Jacksonville, FL - FLC18. We hope to continue to provide great experiences for you. We sincerely appreciate your feedback!!

10/10 Excellent

Bruce

Séjour de 1 nuit en janvier 2024
Réponse de Pallavi le 3 févr. 2024
Thank you for sharing your experience with us we appreciate your feedback!

6/10 Satisfaisant

john

Les points forts : Personnel et service
Location is not easy to find
Séjour de 1 nuit en janvier 2024
Réponse de pallavi le 11 janv. 2024
Very sorry for the inconvenience of finding the location, Thank you for staying with us, and appreciate your feedback!

4/10 Médiocre

Steve, Metropolis

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The a/c rattled and had a board underneath to help Prop it in place. The room had a pet odor. The table surfaces needed to be wiped down. The room appeared uncared for.
Réponse de pallavi le 11 janv. 2024
Very sorry for the experience you had with us. I have informed the staff with your concerns and we are working hard to take the steps of providing a more pleasurable stay for our guest. Thank you.

4/10 Médiocre

James

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Worse property we have stayed in, room carpet badly stained multiple areas, refused to refund, very unhappy with motel.
Séjour de 5 nuits en novembre 2023
Réponse de pallavi le 30 nov. 2023
Very sorry for the experience you had with us. I have informed the staff with your concerns and we are working hard to take the steps of providing a more pleasurable stay for our guest.

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful Staff
Séjour de 1 nuit en novembre 2023
Réponse de pallavi le 24 nov. 2023
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Jacksonville, FL - JVLL. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.

8/10 Bien

Kathryn

Voyage en famille
Les points forts : Propreté et personnel et service
Bed was uncomfortable as well as the surrounding area. Property somewhat run down compared to other Country Inns we've stayed in
Séjour de 1 nuit en novembre 2023
Réponse de pallavi le 17 nov. 2023
Thank you for staying at Country Inn & Suites by Radisson, Jacksonville, FL - FLC18. We sincerely appreciate your feedback!! we apologize for the concerns you shared about your experience at this hotel.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Overestimated Rating in my Opinion
I was surprised by the rating on hotels for this location once we arrived. It is aging and showed the signs. Staff was very friendly though so I wouldn’t want to give negative feedback on them. I would not rate this as high as it is. Mainly the rating set higher expectations than the aging facility can meet. The air quality was poor and mixed with the cleaning agents used we found ourselves unable to stay. Granted my son and I were getting over colds so that made it harder. I think the overall rating and price should have been lower considering nearby places being much newer and nicer for not much more. Adjusting the ratings and fee would put it more inline with where the aging facility really stands in my opinion.
Séjour de 1 nuit en novembre 2023
Réponse de KJ le 13 nov. 2023
“We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service and our hotel. We will consider your feedback.”

2/10 Horrible

Pedro, miami

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No shower curtain.Room Smelled horribly
Séjour de 1 nuit en novembre 2023
Réponse de pallavi le 9 nov. 2023
Very sorry for the experience you had with us. I have informed the staff with your concerns and we are working hard to take the steps of providing a more pleasurable stay for our guest. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
The hotel was ok. Shout out to the young lady that worked the evening shift at the front desk. She was super friendly, kind and helpful. I did not get her name but she was working the desk around 9 or 10 pm on Saturday night.
Séjour de 2 nuits en octobre 2023
Réponse de PALLAVI le 30 oct. 2023
Thank you for staying at Country Inn & Suites by Radisson, Jacksonville, FL - FLC18. We sincerely appreciate your feedback!!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, comfortable, convenient location -- a great place to stay when travelling.
Séjour de 1 nuit en octobre 2023
Réponse de Pallavi le 17 oct. 2023
Thank you for staying with us and appreciate your feedback

8/10 Bien

Lisandro

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Pallavi le 10 oct. 2023
Thank you for staying with us and appreciate your feedback!

10/10 Excellent

Kathy, Ft Myers

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a beautiful property
Séjour de 1 nuit en septembre 2023
Réponse de pallavvi le 2 oct. 2023
Thank you for staying at Country Inn & Suites by Radisson, Jacksonville, FL - FLC18. We hope to continue to provide great experiences for you. We sincerely appreciate your feedback!!

10/10 Excellent

Gracia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Pallavi le 1 oct. 2023
Thank you for staying with us and appreciate your feedback!!

8/10 Bien

Fred

Voyage d’affaires
Les points forts : Personnel et service
Large room, quiet, had laundry machines
Séjour de 6 nuits en septembre 2023
Réponse de pallavi le 28 sept. 2023
Thank you for staying at Country Inn & Suites by Radisson, Jacksonville, FL - FLC18. We sincerely appreciate your feedback!!

8/10 Bien

Christopher, Port Orange

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Dodgy part of town.
Séjour de 1 nuit en septembre 2023
Réponse de Pallavi le 28 sept. 2023
Thank you for staying with us and appreciate your feedback!

10/10 Excellent

Kimberly

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed our stay. The staff were beyond friendly and made the stay perfect.
Séjour de 3 nuits en septembre 2023
Réponse de pallavi le 26 sept. 2023
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Jacksonville, FL - JVLL. We sincerely appreciate your feedback and are happy to hear you had a perfect stay with us.

10/10 Excellent

Lynn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was very good everyone was very friendly
Séjour de 2 nuits en septembre 2023
Réponse de pallavi le 26 sept. 2023
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Jacksonville, FL - JVLL. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.

4/10 Médiocre

Leslie

Voyage avec des animaux de compagnie
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This property was nothing like the pictures I saw that convinced me to book with them. Unsafe, old, noisy, and the staff was average.
Séjour de 4 nuits en septembre 2023
Réponse de Kathy Johnson le 21 sept. 2023
“We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback.”