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Avis sur Windsor Hotel & Convention Center

Windsor Hotel & Convention Center
Yenidogan Mah., Erciyes Sokagi No.7, Bayrampasa, Istanbul

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 145 avis sur 243." "
Note des voyageurs de 8 (Bien), d’après 38 avis sur 243." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 243." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 243." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 243." "

8,4/10

Propreté

8,2/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Ali

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2023
Réponse de Genel Müdür le 5 déc. 2023
Sayın Ali,Öncelikle, geri bildirim vermek üzere değerli vaktinizi ayırdığınız için teşekkür ederiz. Windsor Hotel'deki deneyiminizden memnun kaldığınızı görmek bizleri çok mutlu etti. Siz, değerli misafirlerimize her daim kaliteli hizmet standartlarımızı yansıtmak için büyük bir çaba gösterdiğimizi belirtmek isteriz. Sizleri en kısa sürede tekrar Windsor Hotel & Convention Center'da ağırlamak için sabırsızlanıyoruz!Saygılarımla,

8/10 Bien

Veysi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable hôtel pour famille. Très correct.
L’hôtel en sois est très propre. Le personnel est sympathique et très professionnel. Notre chambre avait l’air un peu plus grand plus luxerieux sur les photos. Il y a eu un problème de climatisation ; elle ne fonctionnait que sporadiquement. La chambre était plus chaud que l’extérieur. Leur déjeuner est très variable et très bon. J’ai beaucoup apprécié leur garage de voiture au sous-sol. En conclusion, c’est un hôtel à conseillé.
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 13 sept. 2023
Dear Veysi,Thank you for your wonderful review of our Windsor Hotel & Convention Center Istanbul! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable and we are sorry for the air conditioning problem youve been through. We are glad that you generally enjoyed your stay and hope to see you again very soon.Sincerely, General Manager

10/10 Excellent

abdessamad

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en janvier 2023
Réponse de Guest Relations Manager le 30 janv. 2023
Dear Abdessamad, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards,

2/10 Horrible

Ismet

Séjour de 1 nuit en janvier 2023
Réponse de Guest Relations Manager le 16 janv. 2023
Dear Ismet, First of all, thank you for choosing our hotel and we are sorry that your experience did not meet with your expectations. Your feedbacks are significant to improve ourselves we wish to host you again . Best Regards,

10/10 Excellent

Sabah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2022
Réponse de Guest Relations Manager le 27 déc. 2022
Dear Sabah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards,

10/10 Excellent

Ozcan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Hôtel impeccable avec un personnel super compétent et à votre service a n'importe quel heure !
Séjour de 3 nuits en novembre 2022

10/10 Excellent

samir

Séjour de 1 nuit en novembre 2022
Réponse de Guest Relations Manager le 21 nov. 2022
Dear Samir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards,

6/10 Satisfaisant

NATHALIE

Voyage d’affaires
Les points forts : Confort de la chambre
Séjour de 2 nuits en septembre 2022
Réponse de Guest Relations Manager le 5 oct. 2022
Dear NATHALIE, Thank you for the review of our hotel! We are glad that you enjoyed your stay and Your feedbacks are significant to improve ourselves hope to see you again very soon. Best Regards,

8/10 Bien

NATHALIE

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Guest Relations Manager le 12 sept. 2022
Dear Nathalie , Thank you for the Good review of our hotel! We are glad that you enjoyed your stay and Your feedbacks are significant to improve ourselves hope to see you again very soon. Best Regards,

4/10 Médiocre

Bayram

Séjour de 1 nuit en juillet 2022
Réponse de Guest Relations Manager le 26 août 2022
Dear Bayram , First of all, thank you for choosing our hotel and we are sorry that your experience did not meet with your expectations. Your feedbacks are significant to improve ourselves we wish to host you again . Best Regards,

2/10 Horrible

Jacqueline

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Avía mucho zancudo las personas que trabajan en hotel son bien grosera no tienen cortesía con los huéspedes
Séjour de 4 nuits en mai 2024
Réponse de Guest Relations le 27 mai 2024
Dear Jacqueline, First of all, thank you for sparing your valuable time and giving your feedback. Ensuring your comfort and convenience is our priority. We have seen that you were not fully satisfied with your stay. We would like to inform you that we have not been seen any insect in our hotel before and our hotel is regularly disinfected. The room you were staying in was also checked, but no findings were found. You can be sure that we will accelerate the work on this issue. We look forward to welcoming you back to Windsor Hotel & Convention Center soon. Best Regards, Guest Relations Team

10/10 Excellent

Jolanta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff members were very helpful and very clean lobby but rooms not so much. AC in the rooms not working properly even though it set up for 18 Celsius still not cold enough. I had to keep my window open over night so it was more comfortable and cooler. I
Séjour de 11 nuits en mai 2024
Réponse de Guest Relations le 23 mai 2024
Dear Jolanta, Thank you for sharing your experience. We would like to express our regret that we could not meet your expectations. As Windsor, we always work with great dedication to reflect our understanding of quality service to you. We would like to inform you that the air conditions in our rooms are adjusted according to the climate conditions of the country and is fully working. You can be sure that the necessary actions has been taken regarding the issues you mentioned. If we have the opportunity to host you again, we guarantee that we will provide an absolutely wonderful experience. Best Regards, Guest Relations Team

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wir mussten für alles bezahlen und es wurde in Euro verlangt
Séjour de 7 nuits en mai 2024
Réponse de Guest Relations le 23 mai 2024
Dear Peter, We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

2/10 Horrible

HASHMUKHLAL

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This is not a Family friendly or couple friendly Hotel. It is simply a business city type hotel. The Reception and the front of house staff are are totally useless. Stayed seven days here but not once I saw any one of them engaging with the guests. They were all too busy on their mobile phones. No assistance with luggage or any other issues. The only person that was any good was the room cleaner. She was excellent and very helpful. I would not recommend this hotel for a holiday stay. There are far better hotels with very friendly staff in Istanbul. I definitely booked room with breakfast, but on arrival was told no breakfast is booked. So not a good start. They were too keen to sell me tours etc but service that you would expect in a so called 5 star hotel is totally lacking. The pool is very cold . The Spa prices are extortion. Avoid this hotel at all costs . Expedia should take this off their books for sure.
Séjour de 7 nuits en mai 2024
Réponse de Guest Relations le 27 mai 2024
Dear Hashmukhlal, Thank you for sharing your experience. We would like to express our regret that we could not meet your expectations and provided you with a negative experience. As Windsor, we always work with great dedication to reflect our understanding of quality service to you. The exceptional situation you experienced surprised us as much as it saddened us. You can be sure that the necessary actions will be taken regarding the issues you have mentioned. If we have the opportunity to host you again, we guarantee that we will provide an absolutely wonderful experience. Sincerely, Guest Relations Team

10/10 Excellent

Sareyah, muscat

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommended
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 11 mai 2024
Dear Sareyah, We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

10/10 Excellent

Sareyah, muscat

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommend
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 9 mai 2024
Dear Sareyah, We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

8/10 Bien

Ricardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff. That's all I need to say. Staff.
Séjour de 7 nuits en avril 2024
Réponse de Guest Relations le 5 mai 2024
Dear Ricardo, We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

10/10 Excellent

Yazmin, Celaya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Es un lugar agradable para descansar.
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations le 2 mai 2024
Dear Yazmin,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

8/10 Bien

Enis

Les points forts : Propreté
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations le 27 avr. 2024
Dear Enis, We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

2/10 Horrible

Hatim

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Poor air conditioning. Poor customer care, zero professional, zero quality.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 23 avr. 2024
Hatim, Thank you for sharing your experience. We would like to express our regret that we could not meet your expectations and provided you with a negative experience. As Windsor, we always work with great dedication to reflect our understanding of quality service to you. The exceptional situation you experienced surprised us as much as it saddened us. You can be sure that the necessary actions will be taken regarding the issues you have mentioned. If we have the opportunity to host you again, we guarantee that we will provide an absolutely wonderful experience. Sincerely, Guest Relations Team

2/10 Horrible

Hatim

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Stuff were mean and not honest. Frown faces with rude behavior. They provide rooms not as per as the reservation, air conditioning not working . I sweat all night long , I had to fight after midnight to change room . It is awful experience. That’s Turky services .. zero respect, zero service, zero customer support.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 23 avr. 2024
Hatim, Thank you for sharing your experience. We would like to express our regret that we could not meet your expectations and provided you with a negative experience. As Windsor, we always work with great dedication to reflect our understanding of quality service to you. The exceptional situation you experienced surprised us as much as it saddened us. You can be sure that the necessary actions will be taken regarding the issues you have mentioned. If we have the opportunity to host you again, we guarantee that we will provide an absolutely wonderful experience. Sincerely, Guest Relations Team

10/10 Excellent

Peter

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice Hotel
Séjour de 2 nuits en mars 2024
Réponse de Guest Relations Team le 30 mars 2024
Dear Peter,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Haidar Hassan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service from the staff. Very welcoming and friendly people.
Séjour de 13 nuits en mars 2024
Réponse de Guest Relations Team le 15 mars 2024
Dear Haidar Hassan,Thank you for crowning your Windsor experience with this wonderful review. As a team, we always strive to provide you with the highest quality and fastest service. We will be honored to share your comment full of beautiful words with our friends. We hope to welcome you again at Windsor Hotel & Convention Center soon. Sincerely,

8/10 Bien

Hans

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Team le 17 mars 2024
Dear Hans,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Mohamed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
excellent
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations le 6 mars 2024
Dear Mohamed, We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

6/10 Satisfaisant

Ashish

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mixed Experience at Windsor Hotel, Istanbul Positive Aspects: 1. Cleanliness: The hotel maintained a high level of cleanliness throughout our stay, ensuring a comfortable environment. 2. Facilities: The facilities provided were satisfactory, contributing to a generally pleasant experience. Negative Aspects: 1. Limited Vegetarian Options: As pure vegetarians, we faced a significant challenge with the scarce vegetarian food choices. The suggestion to rely on salads daily was not an ideal solution. 2. Closed Restaurant on Mondays: The hotel's restaurant being closed on Mondays was an unexpected inconvenience, and this information was not communicated beforehand. 3. Language Barrier: Communication proved to be challenging due to a limited understanding of English among the staff, making the overall experience more difficult. 4. Commercial Location: The hotel's location in an industrial/commercial area, distant from major tourist centers, might not be suitable for those seeking a more central location. Conclusion: While the Windsor Hotel in Istanbul offers cleanliness and decent facilities, the limited vegetarian options, unexpected closure of the restaurant on Mondays, language barriers, and a commercial location may affect the overall satisfaction, casting doubt on its claim as a 5-star establishment.
Séjour de 4 nuits en février 2024
Réponse de General Manager le 29 févr. 2024
Dear Ashish, Thank you for sharing your experience. We would like to express our regret that we could not meet your expectations and provided you with a negative experience. As Windsor, we always work with great dedication to reflect our understanding of quality service to you. The exceptional situation you experienced surprised us as much as it saddened us. You can be sure that the necessary actions will be taken regarding the issues you have mentioned. If we have the opportunity to host you again, we guarantee that we will provide an absolutely wonderful experience. Sincerely, Guest Relations Team

2/10 Horrible

Arjan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en février 2024
Réponse de Guest Relations Team le 28 févr. 2024
Dear Arjan,Thank you for sharing your experience. We would like to express our regret that we could not meet your expectations and provided you with a negative experience. As Windsor, we always work with great dedication to reflect our understanding of quality service to you. If we have the opportunity to host you again, we guarantee that we will provide an absolutely wonderful experience. Sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Guest Relations le 26 févr. 2024
Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Windsor Hotel & Convention Center Istanbul very soon!Sincerely,

10/10 Excellent

Boban

Voyage d’affaires, Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Ok
Séjour de 2 nuits en février 2024
Réponse de Guest Relations Team le 26 févr. 2024
Dear Boban,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Sekou

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en février 2024
Réponse de Guest Relations Team le 26 févr. 2024
Dear Sekou,Thank you for crowning your Windsor experience with this wonderful review. As a team, we work with great dedication to always provide the best quality service. Your satisfaction is our greatest gift. We hope to see you again at Windsor Hotel & Convention Center. Sincerely,

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de Guest Relations le 22 févr. 2024
1-Dear Guest, First of all, thank you for taking your valuable time to give feedback. We are very happy to see that you were generally satisfied with your stay and our services. We hope to see you again soon at Windsor Hotel & Convention Center. Sincerely, Guest Relations Team

6/10 Satisfaisant

mustafa

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Guest Relations le 17 févr. 2024
Dear Mustafa,First of all, thank you for taking your valuable time to give feedback. As Windsor, we regret not being able to fully meet your expectations. We would be grateful if you could contact us with details about your accommodation experience. Our guests' experiences and feedbacks have always been a guide for us. We are waiting for your answer with impatience..Sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Guest Relations le 17 févr. 2024
Dear Batuhan,Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Windsor Hotel & Convention Center Istanbul very soon!Sincerely,

8/10 Bien

ADNAN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Guest Relations Team le 14 févr. 2024
Dear Adnan,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely

10/10 Excellent

ömer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Guest Relations le 13 févr. 2024
Dear Omer,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Ahmad

Séjour de 1 nuit en février 2024
Réponse de Guest Relations Team le 21 mars 2024
Dear Ahmad,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely,

8/10 Bien

KURSAD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Recep

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Team le 4 févr. 2024
Dear Recep,Thank you for crowning your Windsor experience with this wonderful review. As a team, we work with great dedication to always provide the best quality service. Your satisfaction is our greatest gift. We hope to see you again at Windsor Hotel & Convention Center. Sincerely,

10/10 Excellent

Emrah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good atmosphere
Séjour de 4 nuits en janvier 2024
Réponse de Guest Relations Team le 4 févr. 2024
Dear Emrah,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Serkan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Guest Relations Team le 4 févr. 2024
Dear Serkan,We very much appreciate your comments regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely,

6/10 Satisfaisant

Zeynep

Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Kayhan

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Servis konusunda sınıfta kalmıştır !!!
Séjour de 7 nuits en janvier 2024
Réponse de Genel Müdür le 29 janv. 2024
Sayın Kayhan,Deneyiminizi paylaştığınız için teşekkür ederiz. Beklentilerinizi karşılayamadığımız ve sizlere olumsuz bir deneyim yaşattığımız için üzgün olduğumuzu belirtmek isteriz. Windsor olarak kaliteli hizmet anlayışımızı sizlere yansıtmak için her zaman büyük bir özveriyle çalışıyoruz. Yaşadığınız olağanüstü durum bizi üzdüğü kadar şaşırttı. Konaklamanız ile ilgili araştırmaların yapılarak, gerekli aksiyonları alınacağını belirtmek istiyoruz. Siz, değerli misafirlerimize iyi ve konforlu bir deneyim sunmak her daim önceliğimiz. Sizleri tekrar ağırlama fırsatımız olursa, kaliteli hizmet standartlarımızı yansıtcağımızı garanti ediyoruz.Saygılarımızla,

8/10 Bien

jigyasa

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de General Manager le 26 janv. 2024
Dear Jigsaya,First of all, thank you for taking your valuable time to give feedback. We are very glad that you were pleased with your stay overall. We hope to see you again at Windsor Hotel & Convention Center soon.Sincerely,

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Genel olarak çok güzeldi. Çalışanlar güler yüzlüydü,ortam temizdi. Memnun kaldık. :)
Séjour de 4 nuits en janvier 2024
Réponse de Misafir İlişkileri le 24 janv. 2024
Değerli Misafirimiz,Windsor Hotel & Convention Center'ı tercih ettiğiniz için en içten teşekkürlerimizi sunar, deneyiminizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isteriz.Hizmetlerimizden memnun kalmış olmanız bizleri çok sevindirmiş, değerli görüşleriniz tüm Windsor Hotel çalışanları için birer motivasyon kaynağı olmuştur.Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,

10/10 Excellent

Fahri

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Guest Relations Team le 23 janv. 2024
Dear Fahri,We very much appreciate your rewiev regarding your stay at the Windsor Hotel & Convention Center. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon!

10/10 Excellent

Dakota

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommend staying here. We had another place booked but were very unhappy and booked here the night before hoping it was better. It was amazing, the staff were amazing with helping us get around with transportation and recommending things to do. The room had a fantastic view, very clean and had no problem with it at all. Food from restaurant was also good, my daughter had to take an exam and it had great wifi and was very quiet so she could complete it. You won’t be disappointed staying here.
Séjour de 5 nuits en janvier 2024
Réponse de Guest Relations Team le 23 janv. 2024
Dear Dakota,Thank you for crowning your Windsor experience with this wonderful review. As a team, we work with great dedication to always provide the best quality service. We are honored that our teammates left their mark. Your satisfaction is our greatest gift. We hope to see you again at Windsor Hotel & Convention Center. Sincerely,

10/10 Excellent

Layne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de General Manager le 21 janv. 2024
Dear Layne, We are grateful for crowning your Windsor experience with this wonderful review. Providing the best quality service to you, our valued guests, is one of our priorities. Receiving this feedback from you honors us and motivates us to always do better. We hope to see you again at Windsor Hotel & Convention Center soon. Sincerely,

10/10 Excellent

Borica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr gut
Séjour de 4 nuits en janvier 2024
Réponse de General Manager le 20 janv. 2024
Dear Borica,Thank you for taking your valuable time to give feedback. We see that you were satisfied with your stay and we are happy about that. The comfort and satisfaction of you, is always our priority. We look forward to welcoming you again to Windsor Hotel & Convention Center.Sincerely,

10/10 Excellent

Yanitsa, Wiesbaden

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de General Manager le 20 janv. 2024
Dear Yanitsa,Thank you for taking the time to share your feedback. The feedback of our valued guests is very valuable for our self motivation and improvement. Therefore, we are very happy to see that you were satisfied with your stay. We look forward to welcoming you again to Windsor Hotel & Convention Center.Sincerely,

10/10 Excellent

Ahmad Mansoor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was absolutely perfect
Séjour de 11 nuits en janvier 2024
Réponse de General Manager le 19 janv. 2024
1-Dear Ahmad,Thank you for taking the time to share your feedback. The feedback of our valued guests is very valuable for our self motivation and improvement. Therefore, we are very happy to see that you were satisfied with your stay. We look forward to welcoming you again to Windsor Hotel & Convention Center. Sincerely,