Avis sur Walton Hotels Sultanahmet
Walton Hotels Sultanahmet
Küçük Ayasofya Mah., Cinci Meydani Sok. No: 28, Istanbul
Avis
9,2
Merveilleux
9,2/10
Propreté
9,4/10
Personnel et service
9,0/10
Infrastructures et conditions de l’hébergement
Avis
2 janv. 2018
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en décembre 2017
Réponse de Guest Relations le 4 janv. 2018
Dear Mr Faker,
Before you arrived to our hotel you have phoned us and requested room with jaccuzi even you paid for queen city view room. Because of new years eve period which is high season. We told you over the phone the rooms with jaccuzi fully occupied and mentioned you about the room you paid was Queen city view room. We are sorry that we couldnt make you happy. We are upsad to recieve this review which is not reflecting the correct information. We understand you are angry and writing this review to make us unhappy . But we still respect you. Happy new year
10/10 Excellent
sarah, Beirut, Lebanon
29 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Location is walking distance from Blue mosque
sarah
Séjour de 3 nuits en décembre 2017
Réponse de Guest Relations le 2 janv. 2018
Thank you so much for your kind feedback. We are so happy to know that you are satisfied with our service and team. Hope we can accomodate you another time. About mirror in rooms we will take this negative feedback and work out on it. Have a great year:)
Warm Regards from Walton Hotel Sultanahmet team
10/10 Excellent
sajid, birmingham, uk
25 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cosy Hotel
sajid
Séjour de 3 nuits en décembre 2017
Réponse de Guest Relations le 28 déc. 2017
Thank you so much for your wonderful comment about us:). We are so happy that you were happy of your stay + satisfied with our service and team.We would be so happy to see you here again in future.) Best Regards from Walton Hotel Sultanahmet Team
10/10 Excellent
JINGYU
19 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JINGYU
Séjour de 3 nuits en décembre 2017
Thank you so much:) It was great to know you and accomodate you here:) We would definetly want to see you here again .We are so happy to know that you satisfied with your stay and our team. Warm Regards from Walton Hotel Sultanahmet Team:)
8/10 Bien
Voyageur vérifié
6 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service!
Voyageur vérifié
Séjour de 5 nuits en novembre 2017
Réponse de Guest Relations le 9 déc. 2017
Thank you so much for your lovely review:) We are so pleased to know that you are satisfied with our service and Team:) It will be pleasure for us to accomodate you here .Hope to accomodate you another time.
6/10 Satisfaisant
Voyageur vérifié
9 oct. 2017
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Not sure
Voyageur vérifié
Séjour de 4 nuits en septembre 2017
We are sorry to know that we couldnt make you happy. Actually we had
shuttle service available on main tourist attractions. We think you stayed very short time and not have been able to use that service. Hope we can accomodate you another time.
Warm Regards
8/10 Bien
rakan, riyadh
23 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable hotel
rakan
Séjour de 3 nuits en septembre 2017
Réponse de Guest Relations le 25 sept. 2017
Thank you so much for your kind feedback. We are so happy to know that you left our hotel with positive feelings We are also so pleased to know that you are satisfied with our hotel team Which is the the most important thing for us :) it was our pleasure welcoming you at Walton Hotels Sultanahmet and will be pleasure to accomodate you here again:) Warm regards.
10/10 Excellent
Naveed, Toronto, Canada
28 août 2017
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Great boutique hotel in a convenient location.
Naveed
Séjour de 4 nuits en août 2017
Réponse de Guest Relations le 31 août 2017
Thank you so much for your lovely Feedback. We are so happy to know that you left our hotel with positive feelings and you liked our hotel location ,hotspot service and shuttle service on certain points. We are also so pleased to know that you are satisfied with our hotel staff. Which is the the most important thing for us :) We also delighted by you about the food comes from restaurant to your room.Thank you so much:) It was our pleasure welcoming you at Walton Hotels Sultanahmet. Hope we can accommodate you and your loved ones in near future again.
Warm regards.
10/10 Excellent
Gary
15 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful views
Gary
Séjour de 3 nuits en août 2017
Thank you so much for your great review:) We will be so happy to see you here again:)
Warm Regards
10/10 Excellent
Voyageur vérifié
21 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en juillet 2017
Thank you so much for your kind point:)Hope we can accomodate you and your loved ones in future:)
Warm Regards from Walton Hotel Sultanahmet
10/10 Excellent
Vitaliy
1 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Оценил бы на 4, но общее впечатление- очень хорошо
Vitaliy
Séjour de 4 nuits en juin 2017
Мы очень рады, что Вы посетили наш отель и уделили время написанию отзыва. Нам приятно слышать, что наши сотрудники и сервис произвели на Вас такое приятное впечатление. Надеюсь, в следующий раз Вы сможете остановиться у нас на более длительный срок. С наилучшими пожеланиями,:)
10/10 Excellent
rnmx
29 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A nice hotel at the hearth of Istanbul
rnmx
Réponse de Guest Relations le 1 juin 2017
Thank you so much for your lovely review. We are so happy to know that you liked our hotel,service and staff:) This means a lot for us..It was our pleasure welcoming you at Walton Hotels Sultanahmet. Hope we can accommodate you and your loved ones in near future again. We are looking forward to meeting you again:) Warm regards.
10/10 Excellent
Alan, ottawa, canada
26 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
will stay again!
Alan
Dear Alan,
Thank you so much for sharing your lovely feedback about us:) We are so happy to know you:) We are also so pleased to know that you liked our hotel,service and staff:) You made us truly happy:) It was our pleasure welcoming you at Walton Hotels Sultanahmet. Hope we can accommodate you and your loved ones in near future again. Warm regards
10/10 Excellent
Nauman, UK
3 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Hotel
Nauman
Réponse de Guest Relations le 7 mai 2017
Thank you so much for your lovely review. We are also so happy to know that you liked your room, our service and staff:) This means a lot for us..It was our pleasure welcoming you at Walton Hotels Sultanahmet. Hope we can accommodate you and your loved ones in near future again. We are looking forward to meeting you again:) Warm regards.
10/10 Excellent
enis
8 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Prrfektes hotel
enis
Wir freuen uns,dass sie unsere gaste waren.Ihre zufriedenheit liegt uns sehr am herzen.Daher bedeutet uns ihre positive bewertung besonders viel. .Wir hoffen sie bald wieder begrüssen zu dürfen. Alles Gute!
10/10 Excellent
ahmed
15 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bästa hotellen
ahmed
Réponse de Guest Relations le 21 mars 2017
Vi är mycket glada över att få vackra översyn och mycket glad att veta att du gillade vårt hotell, viktigast av vår personal :) Det var vår glädje välkomna dig till Walton Hotell Sultanahmet . Hoppas vi kan ta emot dig och dina nära och kära i en snar framtid igen. Varma hälsningar.
8/10 Bien
Amber, uk
30 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely hotel close to the blue mosque
Amber
Réponse de Guest Relations le 11 janv. 2017
It made us very happy to hear that you liked our shuttle service,welcome box, free wi-fi service and most importantly our team :)Due to weather and other conditions we couldnt fullfill your expectations.Hopefully we will do it for your next time.We have taken our notes for improvement Looking forward to welcome you and your loved ones in near future again. Kind regards..
10/10 Excellent
Assem, USA
18 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent staff and service.
Assem
Réponse de Guest Relations le 11 janv. 2017
It made us very happy to hear that you liked our hotel. Looking forward to welcome you and your loved ones in near future again. Kind regards..
8/10 Bien
Voyageur vérifié
10 déc. 2016
Les points forts : Propreté, personnel et service, confort de la chambre
Internet hotspot
Voyageur vérifié
Réponse de Guest Relations le 11 janv. 2017
It made us very happy to hear that you liked our welcome box, free wi-fi service Looking forward to welcome you and your loved ones in near future again. Kind regards..
10/10 Excellent
Tah, denver, CO
1 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel with friendliest staff
Tah
Réponse de Guest Relations le 11 janv. 2017
Thank you so much for your lovely review.We are happy to know that you left our hotel with good feelings and satisfied with our hotel team and service.We hope to accomodate you and your loved ones in future again.Warm Regards
10/10 Excellent
Rafael, Miami, United States of America
30 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great with a great customer service
Rafael
Réponse de Guest Relations le 11 janv. 2017
We are so happy to hear that you enjoyed your stay and satisfied with our team and service.We hope to accomodate you and your loved ones in near future again.Warm Regards
10/10 Excellent
Wadiee, Sydney
11 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing, best way to describe it !
Wadiee
Réponse de Guest Relations le 11 janv. 2017
We are very happy to hear that you left our hotel with good feelings and satisfied with our service.We will be so happy to accomodate you and your loved ones in near future.Warm Regards
10/10 Excellent
Voyageur vérifié
24 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Hotel
Voyageur vérifié
Réponse de Guest Relations le 11 janv. 2017
Thank you so much for your lovely review. We are so happy that you enjoyed your stay and satisfied with our service.We are looking forward to accomodate you again in near future.Kind Regards
10/10 Excellent
Duygu, Turkey
20 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding Boutique Hotel in Istanbul!
Duygu
Réponse de Guest Relations le 11 janv. 2017
We are very happy to hear that you liked our hotel and service. We will be so happy to accomodate you again in near future. Kind Regards
10/10 Excellent
Voyageur vérifié
18 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent service
Voyageur vérifié
Réponse de Guest Relations le 11 janv. 2017
We are very happy to hear that you liked our welcome box,hotel and most importantly our staff :) Looking forward to welcome you and your loved ones in near future again. Kind regards..
10/10 Excellent
mansour, Bey
17 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
mansour
Réponse de Guest Relations le 11 janv. 2017
We are very happy to hear that you liked our welcome box and hotel. Looking forward to welcome you and your loved ones in near future again. Kind regards..
10/10 Excellent
milliehartman
6 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Big And Comfortable Rooms
milliehartman
Réponse de Guest Relations le 11 janv. 2017
Thank you so much for your great review. It was a pleasure meeting you and also made us truly happy to hear that your overall experience at Walton Hotels Sultanahmet was satisfactory :) Looking forward to welcome you and your loved ones in near future again.Warm Regards