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Avis sur The St. Regis Istanbul

5 out of 5
The St. Regis Istanbul
Mim Kemal Oke Cad No 35, Nisantasi Sisli, Istanbul, Istanbul

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 161 avis sur 199." "
Note des voyageurs de 8 (Bien), d’après 23 avis sur 199." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 199." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 199." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 199." "

9,8/10

Propreté

9,6/10

Personnel et service

9,6/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

jacques

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Istambul carré d’or
Très bel hôtel Emplacement exceptionnel Roof top avec vue sur istambul Personnel accueillant
Séjour de 5 nuits en septembre 2020
Réponse de The St. Regis Istanbul le 20 oct. 2020
Dear Valued Guest, We are glad to learn you have enjoyed our excellent location in the heart of the city. Thank you for taking the time to share your kind review and we are looking forward to welcome you back soon. Kind regards, The St. Regis Istanbul

6/10 Satisfaisant

Gokhan, Strasbourg

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Employés de spago et brasserie ne sont pas très très généreux et gentils malheureusement
Séjour de 2 nuits en février 2020
Réponse de The St. Regis Istanbul le 10 mars 2020
Dear Valued Guest, Thank you for your valuable feedback. Please be assured that your comments have been appropriately shared within our organization. Thank you once again and we do hope to welcome you back in the future. Kind regards, The St. Regis Istanbul

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2020
Réponse de The St. Regis Istanbul le 2 mars 2020
Dear Valued Guest, Thank you for your review. We regret to learn your expectations were not met during your stay. Your feedback is important to us and we would be more than glad to learn the details of your experiences. Kind regards, The St. Regis Istanbul

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C'était incroyable, j'ai adoré le service, tous le monde a été très gentil et je vais rester là bas en février aussi
Séjour de 2 nuits en novembre 2019
Réponse de The St. Regis Istanbul le 2 déc. 2019
Dear Valued Guest, Thank you for your stay at The St. Regis Istanbul and for taking the time to share your comments. We are happy to learn that you have enjoyed your experience. Thank you once again and we sincerely look forward to welcome you back in the near future. Kind regards, The St. Regis Istanbul

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La propreté excellente, l’équipe de conciergerie au top niveau.
Séjour de 5 nuits en avril 2019
Réponse de Executive Office le 8 mai 2019
Dear Valued Guest, Thank you for choosing The St. Regis Istanbul and for sharing your rating. We are delighted to learn you have fully enjoyed your experience. Your kind comments in regards to the services of our concierge team are very much appreciated. Thank you once again and we look forward to welcome you back at The St. Regis Istanbul soon. Kind regards, Executive Office

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
magnifique etablissement, personnel disponible et toujours souriant
Séjour de 3 nuits en octobre 2018
Réponse de Executive Office le 28 nov. 2018
Dear Valued Guest, Thank you for staying at The St. Regis Istanbul and for sharing your kind review. It's our pleasure to learn you were fully delighted with the warm services of our dedicated team members. Thank you once again for choosing The St. Regis Istanbul and we sincerely look forward to welcome you back in the near future. Kind regards, Executive Office

10/10 Excellent

Farid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Magnifique excellent
Séjour de 2 nuits en août 2018
Réponse de Executive Office le 27 août 2018
Dear Farid, Thank you for visiting The St. Regis Istanbul and for taking the time to share your kind rating. We are glad that you have fully enjoyed your experience and we look forward to welcome you again in the near future. Kind regards, Executive Office

10/10 Excellent

Dimitri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2018

10/10 Excellent

gonzalo

Séjour de 3 nuits en avril 2024

10/10 Excellent

Muna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable and very professional staff
Séjour de 1 nuit en février 2024
Réponse de The St. Regis Istanbul le 16 mars 2024
Dear Muna, Thank you for sharing your kind review. We are delighted to learn that you have enjoyed The St. Regis Istanbul. We look forward to welcome you back in the near future. Kind regards,

10/10 Excellent

Muna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, enough space for everything, the best professional staff ! I have to mention Polina for how she handled the situation we had when checking out.
Séjour de 1 nuit en février 2024
Réponse de The St. Regis Istanbul le 16 mars 2024
Dear Muna, Thank you for sharing your kind review. We are delighted to hear that you have enjoyed The St. Regis Istanbul. Your comments regarding our dedicated team is truly appreciated. We hope to welcome you again in the near future. Kind regards,

10/10 Excellent

Samet

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de The St. Regis Istanbul le 16 mars 2024
Dear Valued Guest, Thank you for sharing your kind review. We hope to welcome you again in the near future. Kind regards,

10/10 Excellent

Ahmet veysel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
İstanbul keyfini yaşamak istiyorsanız . Kendinizi özel hissedeceğiniz otel. Resepsiyondaki tüm görevliler harika. Mert beye ayrıca teşekkür ediyorum.
Séjour de 1 nuit en janvier 2024
Réponse de The St. Regis Istanbul le 16 mars 2024
Değerli Misafirimiz, The St. Regis Istanbul deneyiminizden memnun kalmanız bizleri çok mutlu etti. Değerlendirmeniz için teşekkür eder, en kısa zamanda sizleri yeniden ağırlayabilmeyi dileriz. Saygılarımızla,

10/10 Excellent

PARVIZ

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel. friendly staff and convenience location
Séjour de 4 nuits en janvier 2024
Réponse de The St. Regis Istanbul le 16 mars 2024
Dear Parviz, Thank you for sharing your kind review. We are delighted to hear that you have enjoyed The St. Regis Istanbul. Your comments regarding our dedicated team is truly appreciated. We hope to welcome you again in the near future. Kind regards,

10/10 Excellent

Ferdi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Çok güler yüzlü ve olabildiğince yardımcı olmaya çalışan bir ekip vardı , lüks temiz ve konumu çok iyiydi 😍☺️
Séjour de 1 nuit en janvier 2024
Réponse de The St. Regis Istanbul le 16 mars 2024
Değerli Misafirimiz,Nazik değerlendirmeniz için çok teşekkür ederiz.Sizleri en kısa zamanda yeniden ağırlayabilmeyi dileriz. Saygılarımızla,

10/10 Excellent

Safter Ferit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de The St. Regis Istanbul le 16 mars 2024
Dear Safter Ferit, Thank you for sharing your kind review. We hope to welcome you again in the near future. Kind regards,

10/10 Excellent

Anastasia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel in great neighborhood
The location of the hotel is fantastic! Close to high-end shopping and walkable to the Bosphore area in 15 mins. The room was large and our only complaint is there was some street noise at night which was loud on the weekend. WiFi and amenities were great. The breakfast was great and the rooftop restaurant had great views.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Isam

Séjour de 3 nuits en octobre 2023

10/10 Excellent

SEYDA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Çok nezih ve kaliteli bir otel Herşey çok güzeldi Konum zaten harika
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté et confort de la chambre
Streets vs Park views
I stayed for 3 nights at the St.Regis hotel. The first night I had at the 2nd floor. The room was clean, smelled nice, cozy and convey. The service was very good and fast. However I had to change it because the view was directly on the streets it was uncomfortable for me personally as I value my privacy & would like to enjoy it with private view. I moved to the 6th floor for the next 2 nights of my stay. The view was private the way I liked it to be, however the room is a bit worn down, you can see it clearly in the bathroom. It had a smell as well and it had small flys all over the shower ceiling. The service is noticeably slow. And the bedsheets had a smell on them. I have pointed my points to the head of front desk which he was very open to it and assured that they are doing some renovations to the upper floors soon. Other than that it was nice and quiet.
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Jorge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb experience
This hotel is one of the best I’ve stayed in. The level of service, attention to detail and accommodation to meet our needs was excellent. We had small children and were pleasantly surprised with the thoughtful teddy bears, crafts and supplies stocked in our rooms in advance of our stay. We had several special requests during our stay and found the the hotel staff to be competent, kind and helpful. The hotel itself is super high end and in a great location at the top of Macka Park and near the heart of the boutiques of Nisantisi. The rooftop has an incredible view and is a perfect stop for an evening cocktail. Highly recommend!
Séjour de 4 nuits en août 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
amazing experience. staff were extremely helpful and kind to us and my daughter. they gave her gifts multiple times. they were very kind to give me a late checkout.
Séjour de 5 nuits en août 2023

10/10 Excellent

ena s

Séjour de 2 nuits en juillet 2023

10/10 Excellent

Saad

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best places to stay in Istanbul
Séjour de 5 nuits en mars 2023

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2023

10/10 Excellent

Khaled, Dubai

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en janvier 2023

2/10 Horrible

Maryam

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Bad
The hotel charged me for room service and mini bar although i have informed them that i have already paid for it. And they have included a food tip to the service from their end.
Séjour de 2 nuits en décembre 2022
Réponse de The St. Regis Istanbul le 19 déc. 2022
Dear Maryam, Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We have shared your feedback with our leadership team to ensure the necessary guidelines are in place. Kind Regards,The St. Regis Istanbul

10/10 Excellent

Mauro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente
Espetacular o hotel , tudo perfeito
Séjour de 3 nuits en novembre 2022
Réponse de The St. Regis Istanbul le 19 déc. 2022
Dear Mauro, Thank you for sharing your kind review. We are delighted to hear that you have enjoyed The St. Regis Istanbul. Your comments regarding our dedicated team is truly appreciated.We hope to welcome you again in the near future.Kind regards,The St. Regis Istanbul

6/10 Satisfaisant

Levan

Les points forts : Propreté
Les points faibles : Confort de la chambre
Séjour de 3 nuits en octobre 2022

10/10 Excellent

Birgül

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
huzurlu private
Tabiki herzamanki gibi mükemmel
Séjour de 1 nuit en septembre 2022
Réponse de The St. Regis Istanbul le 19 déc. 2022
Değerli Misafirimiz,Nazik değerlendirmeniz için çok teşekkür ederiz.Sizleri en kısa zamanda yeniden ağırlayabilmeyi dileriz.Saygılarımızla,The St. Regis Istanbul

2/10 Horrible

Yigal, Beverly Hills

Séjour de 5 nuits en juin 2022

8/10 Bien

Abdullah

Séjour de 1 nuit en août 2022

10/10 Excellent

OSAMA

Séjour de 2 nuits en août 2022

10/10 Excellent

Alexey

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel!
Great hotel, great location amazing service and delicious breakfast! Would definitely come back!
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Yunus emre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de The St. Regis Istanbul le 28 juin 2022
Dear Yunus Emre Thank you for sharing your kind review. We are delighted to learn that you have enjoyed The St. Regis Istanbul. We look forward to welcome you back in the near future. Kind regards,

10/10 Excellent

Mohamed

Séjour de 2 nuits en juin 2022
Réponse de The St. Regis Istanbul le 28 juin 2022
Dear Mr. Mohamed, Thank you for sharing your kind review. We are delighted to learn that you have enjoyed The St. Regis Istanbul. We look forward to welcome you back in the near future. Kind regards,

8/10 Bien

ricardo

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en juin 2022
Réponse de The St. Regis Istanbul le 28 juin 2022
Dear Mr. Ricardo, Thank you for sharing your kind review. We look forward to welcome you back in the near future. Kind regards,

10/10 Excellent

gonzalo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lo recomiendo ampliamente una experiencia formidable
Séjour de 2 nuits en avril 2022
Réponse de The St. Regis Istanbul le 5 mai 2022
Dear Gonzalo, Thank you for sharing your kind review. We are delighted to hear that you have enjoyed The St. Regis Istanbul. Your comments regarding our dedicated team is truly appreciated. We hope to welcome you again in the near future. Kind regards,

10/10 Excellent

Fatma

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice
Séjour de 1 nuit en décembre 2021
Réponse de The St. Regis Istanbul le 5 mai 2022
Dear Fatma, Thank you for sharing your kind review. We are delighted to hear that you have enjoyed The St. Regis Istanbul. Your comments regarding our dedicated team is truly appreciated. We hope to welcome you again in the near future. Kind regards,

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2022
Réponse de The St. Regis Istanbul le 5 mai 2022
Dear Valued Guest, Thank you for sharing your kind review. We hope to welcome you again in the near future. Kind regards,

10/10 Excellent

Murat deniz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Was great as always :)
Séjour de 1 nuit en avril 2022
Réponse de The St. Regis Istanbul le 5 mai 2022
Dear Murat Deniz, Thank you for sharing your kind review. We are delighted to hear that you have enjoyed The St. Regis Istanbul. Your comments regarding our dedicated team is truly appreciated. We hope to welcome you again in the near future. Kind regards,

10/10 Excellent

Nourah

Séjour de 3 nuits en mars 2022
Réponse de The St. Regis Istanbul le 5 mai 2022
Dear Nourah, Thank you for sharing your kind review. We are delighted to hear that you have enjoyed The St. Regis Istanbul. We hope to welcome you again in the near future. Kind regards,

8/10 Bien

Ferdi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2022
Réponse de The St. Regis Istanbul le 10 mars 2022
Dear Ferdi, We want to thank you for sharing your wonderful experience on behalf of the entire hotel team. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most –you! Your feedback has been shared with our upper management as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards,

10/10 Excellent

Kjell

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2022
Réponse de The St. Regis Istanbul le 7 févr. 2022
Dear Mr. Kjell, On behalf of the entire hotel team, I want to thank you for sharing about our excellent service. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most –you! Once again appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards,

10/10 Excellent

Jonus

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel was amazing, exactly what you should get when booking a 5 star hotel. Excellent Butler service and friendly staff.
Séjour de 4 nuits en janvier 2022
Réponse de The St. Regis Istanbul le 7 févr. 2022
Dear Jonus, On behalf of the entire hotel team, I want to thank you for sharing about our excellent service. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most –you! Your feedback has been shared with our upper Management as a way of celebrating the great guest experiences we delivered. Once again appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards,

10/10 Excellent

Seyma

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr sauberes Hotel mit sehr gut ausgebildeten Mitarbeitern die einem auf professionellste Art bedienen. Sehr zuvorkommend und hilfsbereit. Butler sprechen Hotelgäste namentlich an, was ich sehr aufmerksam und vertraut finde. Duschartikel von höchste Qualität, das Bad ist selbst im Standardzimmer sehr groß und hat einen schönen marmorierten Stil. Die Zimmer sind ebenfalls sehr groß geschnitten, es ist sogar ein ankleidezimmer dabei. Herr Bulut von der Rezeption hat sich sehr gut um uns gekümmert, vielen Dank, außerdem spricht er sehr viele Sprachen. Der Pool im Untergeschoss wird an private Zimmer vermietet was sehr angenehm war. Alles ist allem ein top Hotel, vielen Dank für den schönen Aufenthalt.
Séjour de 2 nuits en janvier 2022
Réponse de The St. Regis Istanbul le 5 janv. 2022
Dear Ms. Seyma, On behalf of the entire hotel team, I want to thank you for sharing about our excellent service. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most –you! Your feedback has been shared with our upper Management as a way of celebrating the great guest experiences we delivered. Once again appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards, The St. Regis Istanbul

10/10 Excellent

anwar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2021
Réponse de The St. Regis Istanbul le 5 janv. 2022
Dear Mr. Anwar, On behalf of the entire hotel team, I want to thank you for sharing about our excellent service. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most –you! Your feedback has been shared with our upper Management as a way of celebrating the great guest experiences we delivered. Once again appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards, The St. Regis Istanbul

10/10 Excellent

Naser

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2021
Réponse de The St. Regis Istanbul le 5 janv. 2022
Dear Mr. Nasser, On behalf of the entire hotel team, I want to thank you for sharing about our excellent service. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most –you! Your feedback has been shared with our upper Management as a way of celebrating the great guest experiences we delivered. Once again appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards, The St. Regis Istanbul