We gave up on staying at the Reina Hotel.
They offered us 2 unsanitary rooms in the hotel and in another unsanitary building 3 other rooms, smelling of paint and located in the basement.
Black mold in the bathroom. This was not ever cleaned or resolved. It definitely needs a lot of cleaning.
The area of the hotel is on a steel hill, walking up or down the hill with language is not safe. I would never stay there again
Staff ignored all request.
No tv
Smell too bad
Door not secured to close
Main building door extremely noisy when open and close
No refrigerator
0 service not recommended even to any one not at all. Should be dropped from your list. Or check them thoroughly till they improve their conditions. Thanks
Nothing really!!!! It was just under a basic hotel that smelt weird and did not offer breakfast as it says on the website that it does and the location was pretty poor.